Communication was terrible. Access code was not incld'd in the Welcome email. I msg'd Anthony an hour before my 2 friends and I would reach the property, at check-in time of 4pm. No response by the time we arrived. I msg'd him again and waited several mins. We had tix for an activity and could not wait any longer, so we went there. Instead of engaging at the social event, I was chatting with the Vrbo bot. The only help that provided was Anthony's email address. I sent a an email. At about 5:30, I finally recv'd access code via the app, w/o an apology.... just "XXXX front code - please confirm if you received the code." The yard was nice. There was an old Christmas decoration on the door, which we thought was strange and tacky. Upon entry, nice scent and looked clean, AC was great, we loved the electric fire place. It changes colors and has a no heat setting. The sofa was comfy and it was nice to have throws provided. The Paris themed bed was squeaky and kept waking up my friend. The twin beds have a plastic cover which made my friend sweat. No problems with the beach themed bed. Everything else was 'ok'. I sent msg when we checked out... no response.