8/10 Good
Jamie M.
10 Jun 2024
Liked: Check-in, communication, location, listing accuracy
Loved the house but not the extra guests
We were able to find the rental without issue and getting into the house was very easy. The two parking spaces allotted for the rental was pretty tight for our Ford Edge and we were a little worried about the rental behind us when they parked because it made it almost impossible to get into and out of the parking spot which is saying a lot for two people who drive bigger vehicles as part of our jobs. The construction across the street blocked us in a few times but they were quick to move for us when we wanted to get out. Our first night we had some unexpected guests in the form of termites in the bunk room which made us have to rearrange the kids last minute and call the property management to get help with the issue. They were quick to respond and did the best they could to fix the situation including sending someone to find the source of the problem and attempt to stop it as well as send their cleaning crew to change bedding on several days, but we continued to have termites on the bedding on one set of the bunks for the duration of our stay so we weren’t able to use the room to its full potential and the kids had to move all their things into our room. We also had a cockroach on our third night and then a bat flying around inside the rental on the fifth and then final night of our stay. Although the people who manage the property were fantastic on communication with us and did try to fix the situation, we could have stay at one of the hotels downtown with less trouble.
Jamie M.
Stayed 7 nights in Jun 2024
