Upgraded home with private hot tub, game room and gas fire pit

We apologize for the inconvenience and we hope to have the opportunity to better impress you in the future!

Hi Joe, thank you for sharing your positive feedback during your stay. We are pleased to know that the cleanliness meets your expectations and that the location serves you well. We appreciate our guests' suggestions as a means to improve and we have forwarded your comments along to our property management to consider in the future. Thank you for your stay, and we hope to welcome you back soon.

Hi Dorothy, thanks for the kind words and helpful feedback about the dishwasher. You were perfect guests and we look forward to hearing from you again soon! -The TurnKey VR Team

We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

Thomas, Thank you so much for taking the time to leave a review and share your experience. We are so happy to hear that you liked the property. We are sorry to hear you were unhappy with our fees and appreciate your feedback. You were perfect guests, and we look forward to next time! -The TurnKey VR Team

Thank you for your wonderful review! We're glad our customer service team was able to assist you promptly and that you enjoyed your stay with us. It's great to hear that the home was perfect for your family, clean, well-equipped, and that the kids loved the hot tub and fire pit. We appreciate your feedback about the initial code issue and will ensure smoother check-ins in the future. We look forward to welcoming you back again!

Thank you, Joanna, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.

Hi, Nate, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

Hi, Jitin. Thank you for sharing your detailed feedback. We’re glad to hear you found the property well-kept and maintained, appreciated the clear instructions, and enjoyed the fully equipped kitchen and starter accessories. It’s great that the spacious layout, garage, and ample parking met your needs, and that the location offered both convenience and peace. We also appreciate your notes about the cooling options and WiFi performance, which help us understand our guests’ experiences better. We look forward to welcoming you back for another stay.

Thank you for sharing your experience with us, Yesenia. We’re happy to hear that the home was a great fit for your group of eight, including the kids, and that you found it clean overall. We sincerely apologize for the inconvenience caused by the hot tub being unavailable on your first night, the grill not heating, the patio lights not working, and the garage code issues. We understand how these amenities are important to your stay, and we’re sorry that your attempts to reach our service team didn’t result in a timely resolution. Please know that we have forwarded all of your concerns to our local team to ensure these issues are addressed. We truly appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you and your family back for a smoother and more enjoyable stay in the future.

Hi Alexandra, Thank you for taking the time to share your experience with us! We’re thrilled to hear you enjoyed your stay and hope that you made yourselves right at home. Please let us assure you that we value your feedback, and your comment about the upstairs deck has been passed along to the homeowner for consideration. You were wonderful guests, and we cannot wait to host you again! -The TurnKey VR Team

Thank you, Jane, for your feedback! We sincerely apologize you have found few issues in the home. We are disappointed to learn that you had a negative experience with us. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We hope you'll give us a second chance to better serve you!