2/10 Terrible
Ruth M.
22 Oct 2023
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Extremely Disappointed
Unfortunately the property was not as we expected. The things we didn't like are as follows: Mold in the main bedroom which was a health hazard and a stained mattress disgusting. Towels which you could put your fingers through, literally going in holes. Clump of hair in the shower tray which didn't look at all clean.
The other two bedrooms had curtain poles hanging off the wall, one room actually had the curtains hanging off the pole. Didnt like the narrow spiral staircase that lead down to one of the bedrooms, the downstairs shower didn't go on the wall you had to hold it whilst you showered. Didnt like the stained threadbare chair in the downstairs bedroom that was covered with a throw that had a hole in it. The bedside lamps were very dusty. We didn't use the mugs they were a disgrace. Light bulbs needed replacing. The pool area was filthy we went out everyday as we couldn't use this area. There was a build up of grim and the floor needed cleaning. The grounds of the villa have been dug up months ago it is very messy and ugly to look at, you cant see anything from the pool area as the garden below is overgrown. Shame we had not been informed about the state of the grounds before we arrived. The smell was very unpleasant when you left the grounds, you have to walk over bridge looking down on the sewer building work. The pictures on the website of the villa and view are not accurate. Stilll waiting for a response about our complaint from the owner. Totally dissatisfied.
Ruth M.
Stayed 7 nights in Sep 2023