4/10 Poor
Cecilia E.
11 Apr 2024
Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
Very disappointing! Unclean and in disrepair.
Within the first 2 hours of our stay had major issues, stairs to apartment in upper section rotting out and unsafe, broken glass ornament left on patio table, and broken toilet seat. Then more to come. Tried to scramble eggs but fry pans had black pieces on them that got in the eggs so threw them away. Keurig for coffee didn’t work and shower curtain was moldy and my children were afraid to bathe kids. Oh and the leg fell off the couch so child fell down when couch fell. Thankfully she was not hurt. Closing door and trim above fell off. The property managers were responsive and fixed toilet seat and couch and trim and brought new Keurig, pans, shower curtain and blankets. The ceiling in kitchen had food spattered on it and floors were not very clean. The whole place needed to be inspected and shut down for repairs and cleaning. I have rented so many times from VRBO and never have I had so bad a place to stay in and paid so much. The tub upstairs had been lpainted and chips of paint were coming off in patches.The recycle can outback was 3/4 full so had no room to put ours in it. Also the garbage was not taken out in a timely manner.
Cecilia E.
Stayed 6 nights in Apr 2024