Entire home

Creek Side at Alpine - 4 Primary Suites, Hot Tub, Shuttle to Slopes, Dog OK

Photo gallery for Creek Side at Alpine - 4 Primary Suites, Hot Tub, Shuttle to Slopes, Dog OK

Outdoor spa tub
Miscellaneous
Outdoor dining
Living area
Living area

Reviews

8.8 out of 10
Excellent
4 bedrooms5 bathroomsSleeps 11

Popular amenities

  • Hot tub on site
  • Garage parking available
  • Pet-friendly
  • Kitchen
  • Washing machine
  • Barbecue grill

Explore the area

View in a map
Olympic Valley, CA
  • Place, beach near Alpine Springs Community Park
    ‪2 min drive‬
  • Place, Palisades Tahoe
    ‪11 min drive‬
  • Place, Northstar California Resort
    ‪34 min drive‬
  • Airport, Lake Tahoe, CA (TVL)
    ‪56 min drive‬

Rooms & beds

4 bedrooms (sleeps 11)

Bedroom 3

1 King Bed

Bedroom 4

3 Single Beds

Common Space

1 King Bed

JR Primary Bedroom

1 King Bed

Primary Bedroom

1 King Bed

5 bathrooms

Ensuite Bath

Bathtub or shower · Toilet

Ensuite Bath

Toilet · Shower only

JR Primary Ensuite Bath

Bathtub or shower · Toilet

JR Primary Ensuite Bath

Toilet · Shower only

Primary Ensuite Bath

Bathtub · Toilet · Shower only

Spaces

Deck or patio
Kitchen
Separate dining area
Garden
Dining area

About this property

Creek Side at Alpine - 4 Primary Suites, Hot Tub, Shuttle to Slopes, Dog OK

This stunning Lake Tahoe vacation rental is nestled on the serene banks of Bear Creek in Alpine Meadows, just under five minutes from Palisades Tahoe (formerly Squaw Valley/Alpine Meadows) and only ten minutes from Tahoe City. Perfect for families or groups, this luxury ski retreat combines comfort, style, and a prime location near world-class skiing.

Built in 2002, this custom Tahoe vacation home welcomes guests with a spacious great room featuring a stone fireplace, soaring cathedral ceilings, and large windows that showcase beautiful creek views. The open floor plan flows seamlessly from the dining area into a fully equipped kitchen, complete with two dishwashers and a breakfast bar, while the dining table comfortably seats twelve—ideal for family dinners or entertaining friends.

The home features four primary suites, including a loft-style suite overlooking the main living space. Each suite offers a king bed, private bathroom, and picturesque views of Bear Creek.

Outside, enjoy sunny decks, a gas BBQ, and a private hot tub surrounded by lush landscaping, with the soothing sounds of the creek creating the ultimate relaxation experience. Additional amenities include a door-to-door ski shuttle (winter only), wheelchair accessibility, and a 220V EV-ready garage.

Book your next Alpine Meadows ski vacation at Creek Side at Alpine Meadows, where luxury, comfort, and nature come together for the perfect Lake Tahoe getaway.

PROPERTY FEATURES:
• 3200 Sq Ft
• Private Hot Tub - accessible through downstairs bedroom
• River Views
• Gas BBQ (seasonal)
• Well traveled dogs (2 maximum) welcome (fee applies)
• Door to Door Ski Shuttle (winter only)
• Wheel Chair Friendly
• 4 Primary Suites with King Beds
• 220 Plug in Garage for EV Vehicle

ABOUT THE AREA
Discover Alpine Meadows, a true Lake Tahoe winter paradise perfectly positioned between Truckee and Tahoe City. This sought-after destination at Palisades Tahoe (formerly Squaw Valley and Alpine Meadows) offers an unmatched ski vacation experience, with over 6,000 skiable acres, 270+ trails, and a mix of groomed runs, epic bowls, and thrilling terrain parks. Whether you're carving down powdery slopes or enjoying après-ski at a cozy Tahoe cabin, this is where winter memories are made.

When summer arrives, Alpine Meadows transforms into an outdoor playground. Hit the trails for scenic hikes, mountain biking, and horseback riding, all set against breathtaking alpine scenery. Discover hidden high-altitude lakes, crystal-clear creeks, and panoramic valley views, making every adventure unforgettable.

Looking for après-ski or post-hike relaxation? Head to River Ranch Restaurant, a classic retreat along the Truckee River, or explore the lakeside charm of Tahoe City—just six miles away. From boutique shopping to waterfront dining, this vibrant town is the perfect place to soak in the beauty of Lake Tahoe.

For those looking to experience it all, hop on the Base to Base Gondola, which connects Alpine Meadows Lodge to The Village at Palisades Tahoe, giving you seamless access to world-class skiing, dining, and shopping.

Located just 50 miles from Reno-Tahoe International Airport, Alpine Meadows offers a secluded, scenic retreat while staying close to all the best that Tahoe travel has to offer. Whether you're planning a cozy ski vacation or an action-packed summer getaway, this stunning region is ready to impress.

Book your Palisades Tahoe adventure today and take advantage of our exclusive offers! Enjoy discounts on lift tickets, lessons, and more when you book with us. Whether you're planning a midweek escape, a weekend getaway, or a thrilling holiday adventure, we have the perfect package for you."

POLICIES & DISCLOSURES:
1. Maximum Occupancy is 11 guests (excluding children under twelve (12) years of age).
2. Parking for 4 vehicles. Street parking is prohibited year-round.
3. The fifth bedroom is technically a loft.
4. Internet service in Alpine Meadows (satellite provider) is known to be slow compared to urban standards, especially in bad weather. Refunds will not be issued for internet service interruptions.
5. Creek Side at Alpine is located in an exceptionally quiet neighborhood. Noisy or disruptive behavior will not be tolerated by neighbors or Tahoe Getaways.
6. The use of ANY outdoor firepit or outdoor fireplace is strictly prohibited at all our rental properties. We appreciate your understanding and cooperation in helping to keep our community safe from wildfires.

Placer County STR Permit Number STR22-6192

Add dates for prices

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
default

Children

Children allowed: ages 0–17
default

Events

No events allowed
default

Pets

Pets allowed
default

Smoking

Smoking is not permitted

Important information

You need to know

Property # 208216vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock

About the area

Olympic Valley

Olympic Valley is home to this holiday home. Palisades Tahoe and Northstar California Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Donner Lake. Looking to enjoy an event or a game while in town? See what's happening at North Tahoe Regional Park or Tahoe Donner Tennis Center. Take in the nearby slopes with cross-country skiing and snowboarding, or try out other outdoor activities such as sledging and ice skating.
Map
Olympic Valley, CA

What's nearby

  • beach near Alpine Springs Community Park - 2 min drive - 1.8 km
  • Spa at Everline - 7 min drive - 6.1 km
  • Palisades Tahoe - 11 min drive - 8.9 km
  • Donner Lake - 21 min drive - 27.5 km
  • Northstar California Resort - 34 min drive - 41.3 km

Getting around

  • Truckee Station - 17 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 21 min drive

Restaurants

  • ‪KT Base Bar - ‬11 min drive
  • ‪Coffeebar - ‬9 min drive
  • ‪Olympic House - ‬11 min drive
  • ‪Wildflour Baking Company - ‬9 min drive
  • ‪Viva Treats - ‬6 min drive

Frequently asked questions

Is Creek Side at Alpine - 4 Primary Suites, Hot Tub, Shuttle to Slopes, Dog OK pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Creek Side at Alpine - 4 Primary Suites, Hot Tub, Shuttle to Slopes, Dog OK?

As of 9 May, 2026, prices found for a 1-night stay for 2 adults at Creek Side at Alpine - 4 Primary Suites, Hot Tub, Shuttle to Slopes, Dog OK on 11 May, 2026 start from S$1,233, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Creek Side at Alpine - 4 Primary Suites, Hot Tub, Shuttle to Slopes, Dog OK?

On-site parking is available at the property.

What time is check-in at Creek Side at Alpine - 4 Primary Suites, Hot Tub, Shuttle to Slopes, Dog OK?

Check-in begins at 4:00 PM.

What time is check-out at Creek Side at Alpine - 4 Primary Suites, Hot Tub, Shuttle to Slopes, Dog OK?

Checkout is at 10:00 AM.

Where is Creek Side at Alpine - 4 Primary Suites, Hot Tub, Shuttle to Slopes, Dog OK located?

Situated in Olympic Valley, this holiday home is steps from Tahoe National Forest and within 3 mi (5 km) of Truckee River and North Tahoe Regional Park. Hot Wheels Chair and Roundhouse Express Ski Lift are also within 3 miles (5 km).

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 44 out of 80 reviews
Rating 8 - Good. 24 out of 80 reviews
Rating 6 - Okay. 8 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

8.6/10

Cleanliness

9.6/10

Check-in

9.6/10

Communication

10/10

Location

9.2/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Raleigh R.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We loved our stay at CreekSide Manor! The kitchen is well stocked with cookware and appliances. Beds are super comfy, and a massive plus was that each room has its own bathroom. Fav features were the wood burning fire place and hot tub right by the “creek,” which is really and truly more of a babbling brook. Verizon service wasn’t great, but the house WiFi worked very well!
Stayed 5 nights in Apr 2026
Response from VrboOwner on 14 Apr, 2026
Thank you for the 5-star review! We're glad you loved CreekSide Manor — great to hear the kitchen had what you needed, the beds were comfy, and each room having its own bathroom was convenient. The wood-burning fireplace and hot tub by the babbling brook are favorites for guests. Sorry about the spotty Verizon service, but glad the house WiFi kept you connected. We hope to host you again.
Verified

10/10 Excellent

Barton I.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Shuttle service was clutch for getting to the mountain. Hot tub with creek right behind was amazing!
Stayed 7 nights in Feb 2026
Response from VrboOwner on 4 Mar, 2026
Thank you for your review! We’re thrilled to hear the shuttle service made getting to the mountain easy and that you enjoyed the hot tub with the creek right behind—it’s such a special feature! 🏔️💦 We’d love to host you again on your next Tahoe getaway!
Verified

8/10 Good

Skyler B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The house was lovely and in a beautiful location. Much prettier than I expected. Everything was very clean and orderly and the kitchen accommodated cooking multiple meals easily. The hot tub was not very hot and I felt a little nickel and dimed on the early check-in/late checkout process. That’s the only reason I don’t give full 5 stars- it just felt corporate.
Stayed 3 nights in Mar 2026
Response from VrboOwner on 11 Apr, 2026
Thank you for your review! We’re glad the house, location, and kitchen met your expectations. I’m sorry the hot tub wasn’t hot enough and that the early check-in/late checkout process felt frustrating. We’ve had the hot tub inspected and adjusted, and we’re reviewing our fee and communication practices to make them clearer and more flexible when turnover allows. We appreciate the feedback and hope to host you again.
Verified

10/10 Excellent

Andrea D.

Liked: Cleanliness, check-in, communication, location, listing accuracy
This is an excellent family or large group facility. Beds were very comfy and bedding great and plentiful. Bathrooms are lovely, multiple and varied. Towels a plenty there and for the hot tub, kitchen needs more. Having bathroom and laundry soaps, shampoos and conditioners, as well as tp was a generous plus. Laundry was nice and efficient. Kitchen has plenty of amenities for but needs a bit more organization. Storage containers for leftovers are sparce. Hot tub placement is sweet.
Stayed 5 nights in Mar 2026
Response from VrboOwner on 29 Mar, 2026
This is an excellent family or large group facility. Beds were very comfy and bedding great and plentiful. Bathrooms are lovely, multiple and varied. Towels a plenty there and for the hot tub, kitchen needs more. Having bathroom and laundry soaps, shampoos and conditioners, as well as tp was a generous plus. Laundry was nice and efficient. Kitchen has plenty of amenities for but needs a bit more organization. Storage containers for leftovers are sparce. Hot tub placement is sweet.
From a partner site

8/10 Good

Casey M.

Beautiful Location

We had a wonderful time at our rental, set along the river with beautiful views and sounds. There was more than enough space for our group of 7, with plenty of well stocked amenities in the kitchen and bathrooms. There is WiFi and a smart TV. Lots of lines, blankets, etc. A few items I would recommend would be to have an emergency preparedness kit on hand, the power went out several times and we had no candles, batteries, flashlights, etc. The couches are well loved and slanted when you sit on them/uncomfortable. Cleaning supplies - a broom, counter cleaners, more of those items would be really good. And the grease filter needs to be changed on the range hood (when you're in the kitchen, the grease smell can linger).
Verified

10/10 Excellent

JEREMY S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Stay!

Lovely home and wonderful stay! Thanks so much 😊
Stayed 3 nights in May 2022
Response from VrboOwner on 6 Jul, 2023
Thank you for choosing Tahoe Getaways, LLC. We are glad you enjoyed your stay at Creek Side at Alpine Meadows. We look forward to the opportunity of welcoming you back to North Lake Tahoe, again.
Verified

10/10 Excellent

Sergey Y.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing place

Convenient location, not crowded. Close to the lake, horseback riding and river rafting activities. Will definitely visit again.
Stayed 5 nights in Jul 2020
Response from VrboOwner on 6 Jul, 2023
Thank you for staying at Creekside in Alpine with Tahoe Getaways. We're so happy to hear you enjoyed your stay!
From a partner site

10/10 Excellent

Vanessa C.

Beautiful home for a large family to stay together

We stayed in the beautiful home on a creek to ski Palisades and Alpine. It easily fit our family with teens and extended family. The kitchen and extra large dining table are great for meals and games. It has easy access to both ski resorts and to the Truckee river and west shore of the lake. Would for sure stay here again.
Verified

10/10 Excellent

Christine F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful house

Everything about this house we loved. Can’t wait to come back and stay!
Stayed 3 nights in Aug 2023
Response from VrboOwner on 11 May, 2024
Thank you for the great review, Christine! It was a pleasure hosting your party! We look forward to your next Tahoe vacation!!
From a partner site

10/10 Excellent

Clint A.

GREAT STAY

Amazing property, right next to the stream, very relaxing stay. The house is in good condition, the kitchen is spacious and everything was clean. Bring bug spray for the backyard during the summer though!
Verified

8/10 Good

Caleb J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice stay and good location- good for large parties

Overall the house was really nice and has everything you need- but there’s definitely some updates that could be made, like the living room furniture and kitchenware
Stayed 4 nights in Apr 2024
Response from VrboOwner on 26 Apr, 2024
Thank you for providing this great feedback Caleb! We look forward to hosting you again next time you are in Tahoe!
Verified

10/10 Excellent

Justin H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent home on a beautiful creek

House was exactly as the listing suggested. Great location with easy proximity to Tahoe City and Truckee. Nice / quiet neighborhood. Only noise came from rushing creek which we rather enjoyed.
Stayed 4 nights in Jul 2022
Response from VrboOwner on 6 Jul, 2023
Thanks so much for choosing Tahoe Getaways. We are so glad you enjoyed your stay at Creek Side at Alpine Meadows vacation home. We look forward to welcoming you back to Lake Tahoe - Truckee in the future.
Archival

10/10 Excellent

Courtney H.

great place for families

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: What a terrific house. Great for multiple families.
Stayed 2 nights in Dec 2015
Response from VrboOwner on 6 Jul, 2023
Thank you for booking with Tahoe Getaways, LLC! we enjoyed hosting you and hope to see you again soon.
From a partner site

10/10 Excellent

paula c.

Beautiful

We loved the home, they had everything we could possibly need, hot tub is large and works well, the beautiful creek is right off the back patio area. Approximately 9 min to town and lake. We look forward to going back.
Response from VrboOwner on 20 Nov, 2025
<p style="margin:0in 0in 8pt"><span style="font-size:11pt"><span style="tab-stops:344.25pt"><span style="line-height:107%"><span style="font-family:Aptos,sans-serif">Thank you for your wonderful review. We're glad you enjoyed your stay!&nbsp;</span></span></span></span></p>
Verified

10/10 Excellent

Teresa M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Creekside Setting

Large comfortable home perfect for three to four couples to enjoy. Large dining room table and comfortable beds. Listening to the creek at night while sleeping was an added plus. Many useful appliances. Advice to management and future guests.— Bring your own condiments, kitchen towels and sharper knives. Would stay here again.
Stayed 4 nights in Jul 2020
Response from VrboOwner on 6 Jul, 2023
We are so happy to hear that you enjoyed your stay with Tahoe Getaways! Due to COVID - 19 we no longer provide condiments or spices. We appreciate all your feedback!
From a partner site

8/10 Good

Pat H.

4 The Creek side house

The Creek side house is big and beautiful. Our family loved the creek and soaked in it after every hike.The sound of the water is lovely. The kitchen is well equipped, although some sharper knives would be good. The stove and barbecue on the kitchen deck are excellent. The dining table can host 14+ people for meals. There are 4 bedrooms and a loft and most beds are king sized. With a few improvements, we would stay there again.
From a partner site

10/10 Excellent

David A.

5 star at creek side

This is our third time and second thanksgiving at Creekside. We've made so many memories there and love accommodations as well as how quality your service is. We will book direct in future. The new floors and paint were great! I think that refrigerator door should get repaired. It's been tough all three times. Spa is fantastic. Maybe invest in a meat cooking thermometer and a keurig. But just love you all. Thank you!!
Verified

10/10 Excellent

Brian B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing Stay!

Great ski getaway with the family. Plenty of room for the three kids to spread out and attend online school in the AM and ski in the afternoons. Convenient location minutes from Alpine and Squaw. Kitchen is stocked with every appliance you could ask for and enough plates, dishes, etc. for big groups. Everything was really clean, beds were comfortable and the bathrooms had heated floors! (A nice bonus in the winter.) Only slight inconvenience was the speed and consistency of the wifi service. All in all, great place and I would definitely recommend.
Stayed 4 nights in Feb 2021
Response from VrboOwner on 6 Jul, 2023
Thank you for putting together a review. Wifi in the mountains can be slow and spotty at times, especially in Alpine Meadows area. We are happy to hear that you were able to enjoy your stay!
Verified

6/10 Okay

john k.

Liked: Check-in, communication, location
Disliked: Cleanliness

Mixed Rating

Great layout for a large group and location for skiing multiple mts. Old lumpy beds and yard sale furniture. Ripped sheets. Kitchen lacking basics. Broken plumbing fixtures.
Stayed 7 nights in Jan 2024
Response from VrboOwner on 7 Mar, 2024
Thank you for your feedback. We're glad you enjoyed the layout and location for skiing. We apologize for the issues you experienced with the beds, furniture, kitchen, and plumbing fixtures. We'll address these concerns to improve future stays.
Verified

8/10 Good

Beth C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great - but...

Perfect for large families. Everyone had their own rooom/bathroom, which was great. Kitchen was overstocked with cooking gadgets, but no room to store food. (5 rolling pins?) We were all really looking forward to the hot tub after skiing, but it only was able to heat to 99 degrees, which made it completely unusable. A warm bath outside was not ok. Overall, we made it work and had a great time, but some upkeep is needed.
Stayed 3 nights in Jan 2025
Response from VrboOwner on 12 Apr, 2025
Thank you for taking the time to share your experience. We're so glad to hear the home worked well for your large family and that everyone enjoyed the space and amenities in the kitchen—maybe a few too many gadgets, noted! We really appreciate the heads-up about the hot tub and the storage space; we understand how important those details are, especially after a long day on the slopes. We wished you had let us know about this during your vacation; one of the great things about renting from a local company is our ability to have our team come out and quickly resolves issues like this. We're glad you still had a great time, and we’d love the chance to host you again with everything just right next time!
Verified

10/10 Excellent

Beth R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location to Squaw and Alpine Meadow Ski Resort

Great space for our group of 9, Each bedroom had their own private bath. Lovely view of the creek. Kitchen does need to be declutter. Knifes are not sharp, pots/pans need to be updated. Crockpot should be large to accommodate large groups. No kitchen towels. Also note: if it snows, the renter is responsible to clear the driveway and decks.
Stayed 7 nights in Feb 2020
Response from VrboOwner on 6 Jul, 2023
Thank you for staying with Tahoe Getaways LLC. We appreciate all your feedback and have taken it seriously. We look forward to the opportunity to host you again and hope you come back soon.
Archival

8/10 Good

Michael Z.

Nice Alpine Meadows rental

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place, nice location with creek in back and hot tub that was on and ready when we arrived. Lots of windows which enhances the great view. The only disappointment for us was they need to upgrade the wi-fi. Its really slow and sometimes doesn't work at all. Would help since cell phone service with AT&T doesn't work at this cabin. Also, more bathroom towels would be helpful.
Stayed 4 nights in Nov 2015
Response from VrboOwner on 6 Jul, 2023
HI Mike, We are glad you enjoyed you stay at Creekside... one of our most popular houses! We hear you loud and clear with the internet. Unfortunately, internet options in Alpine Meadows are limited (neither AT&T or the cable provider serve Alpine). The best option is a satellite service called X-wire, of which is used at Creekside. It can be especially snow when its snowing outside. Regarding the towels, we stock towels based on the sleeping capacity of the property (one face cloth, one hand towel, and one bath towel each). While there are beach towels at the property for the hot tub, we always recommend that guests bring extras just in case.
Verified

10/10 Excellent

Sivan W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful snowy getaway

Loved our week here - location was great (close to Alpine of course but also easy access to Tahoe City and Palisades). The hot tub surrounded by snow with the sound of the creek right behind it was a huge hit for the family. The open kitchen/dining/living was perfect for us - we cooked up many meals, played board games, and enjoyed the Tahoe vibe. The views out the many large windows was spectacular. There was SO MUCH SNOW this year and we were grateful for the driveway being plowed but this usually happened in the late afternoon so plan on digging out the driveway to get your car out of the garage if you want to get out for the day. We had issues with the water heater not working but the property management team was responsive and excellent and my understanding is that the owner is replacing it so shouldn't be an issue for future stays.
Stayed 7 nights in Feb 2023
Response from VrboOwner on 16 May, 2024
Thank you for the great review, Sivan! It was a pleasure hosting your party! We look forward to your next Tahoe vacation!!
Verified

4/10 Poor

LOVELL L.

Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy

The house and linen were dusty.

The house is beautiful but dusty. We all have our allergies flared up. The linens and blanket smell like damp and dusty as well. The bed was so hard and uncomfortable. All of us weren't able to have a good night sleep. This trip was for relaxation and away from work. We all end up sick and body aches. Im wondering if they really disinfected the place for COVID 19 regulations. I am very disappointed for the price that we paid for what we experienced renting this home.
Stayed 3 nights in Sep 2020
Response from VrboOwner on 6 Jul, 2023
I am SO sorry to hear about the cleanliness issue. Please know we will send someone out immediately if you notify us during your stay, but we don't expect this to happen to anyone in the future as we have address the problems on the housekeeping side.
Verified

4/10 Poor

Rachel H.

Liked: Location, listing accuracy
Disliked: Cleanliness, check-in, communication

Dirty, plumbing issues, and unorganized property management

My husband and I formerly held a ski lease with Tahoe Getaways, and continue to be disappointed in working with them. They are unprofessional, disorganized, their properties are dirty, and more often than not having serious issues with their houses (in this case the plumbing). The carpets were badly stained and the bedding that was on the beds hadn’t been washed. We found blood stains as well as a crusty substance on 4/7 beds. There were no dish towels so we had to buy some from Safeway. The tub water for 2 bathrooms never ran and made a loud screeching sound when turning it on but failed to work. There was hair and dirt in the showers and on the floors. The list goes on. When we reached out to extend our stay due to the storm, I didn’t receive a response for quite some time. After letting me know they had other guests that didn’t cancel the reservation, we decided to leave Saturday instead of Sunday and I let them know via voicemail. On Sunday I received 5 separate phone calls from their team - all who clearly hadn’t spoken to each other and had completely different messages for me. Some staff said that we could stay if we were still there because they hadn’t heard from the new guests, some staff said we needed to leave, but all staff clearly hadn’t taken any notes. Incredibly unprofessional and disorganized.
Stayed 3 nights in Mar 2023
Response from VrboOwner on 6 Jul, 2023
Thank you for taking the time to write a review. We are sorry to hear that your experience was subpar. Unfortunately, we never heard from your group during your 3 day stay and could have addressed your concerns in a timely manner. In the future, please note that we work 7-days a week to assist when things don't go to plan. In addition, all of our calls are recorded. We only made 1 phone call to your phone on 3.5.23 and did not receive a voicemail from you. We are sorry to hear that the communication was lost.

About the host

Hosted by Tahoe Getaways

Host profile image
We are a local, upscale, professional property management company. For over 20 years, we have been the consistent and trustworthy source for private home rentals in Lake Tahoe and Truckee. All of us in the office live, work, and play the Tahoe lifestyle, and our team of Vacation Specialists are excited to share their local knowledge and help make your Tahoe vacation unforgettable. Vacation time is valuable. Don't trust an amateur. Tahoe Getaways™ provides a service level that cannot be matched by an individual owner. From crippling blizzards to late night home failures, we've been there and are prepared accordingly. We personally prepare each home for your arrival to ensure a welcoming and seamless experience. And while we never anticipate unexpected issues during your stay, we are available 24/7/365 to respond to any emergencies, so you can rest easy during your vacation. We look forward to welcoming you to beautiful Lake Tahoe!

Languages:

English

Premier Host

They consistently provide great experiences for their guests
Tell us how we can improve our siteShare feedback

Go further with the Vrbo app

  • Easily message your host
  • Access, share and manage your trip
  • Earn OneKeyCash on holiday rentals
Scan the QR code with your device camera and download our app
QR code to download the app