Entire home

Windsor Hills Resort Pool Home With Spa & Games Room

Photo gallery for Windsor Hills Resort Pool Home With Spa & Games Room

A resort with a large pool, a water park, and a beach area.
A building with a sign reading "Windsor Hills Clubhouse."
A sign for Windsor Hills 2600 with a landscaped garden featuring various plants and flowers.
A gym with various exercise equipment, large windows with views of palm trees, and a ceiling fan.
A spacious indoor area with striped chairs and tables, a ceiling fan, and signs for a restaurant and grocery store.

Reviews

8.8 out of 10
Excellent

Highlights

  • Ping pong on-site
    A rare find — challenge friends and family to endless matches.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
4 bedrooms4 bathroomsSleeps 9

Popular amenities

  • Hot tub on site
  • Patio
  • Private pool
  • Waterpark access
  • Air-conditioning
  • Refrigerator

Explore the area

View in a map
Kissimmee, FL
  • Place, Mystic Dunes Golf Club
    ‪3 min drive‬
  • Place, Bonanza Golf & Gifts
    ‪3 min drive‬
  • Place, Island H2O Live!
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪32 min drive‬

Rooms & beds

4 bedrooms (sleeps 9)

Bedroom 3

2 Single Beds

Bedroom 4

1 Single Bunk Bed

Master Bedroom

1 King Bed

Master Bedroom 2

1 King Bed

4 bathrooms

Bathroom 4

Toilet · Shower only

En Suite bath 3

Bathtub or shower · Toilet

Master Bath

Toilet · Shower only

Master Bath 2

Bathtub or shower · Toilet

Spaces

Deck or patio
Kitchen
Separate dining area
Dining area

About this property

Windsor Hills Resort Pool Home With Spa & Games Room

Welcome to Windsor Hills Retreat!

Notice!
We are excited to share that the Windsor Hills Slide and Water Park Project is officially scheduled to begin on January 5, 2026, with an estimated completion date of February 13, 2026.
To ensure the project stays on schedule, the construction team will be working 7 days a week (weather permitting) throughout the 6-week period.
The main pool will remain open and operate under normal hours during the project.
However, the Sir Windsor Aqua Venture will be closed for the duration of the slide construction.
⏳ Weather permitting, the project may be completed ahead of schedule; however, it will not extend beyond February 13, 2026.

This premium 4-bedroom, 4-bath vacation home is nestled within the prestigious Windsor Hills Resort, one of the closest gated communities to Disney and numerous other attractions in Kissimmee, Florida. Known for its top-tier amenities and family-friendly atmosphere, Windsor Hills is a highly sought-after destination for travelers from all over the world.
This beautiful home offers a prime location within the resort, just a short walk from the clubhouse and water park. Whether you're splashing in the lagoon-style pool, zooming down water slides, or enjoying the arcade and theater, your whole family will find something to love. Inside the home, enjoy comfort, style, and all the amenities you need to make unforgettable Florida memories.

Kitchen/Dining
Nicely Equipped for in Home Cooking
Dining Table Seating for 6
Dinette Seating for 4

Living Room
Sofa Seating
TV
Pool Access

Bedrooms
Bedroom 1 – Twin Beds | Mickey Themed | TV | Shared Bath
Bedroom 2 Master – King Bed | TV | En-suite Bath
Bedroom 3 Master – King Bed | TV | En-suite Bath
Bedroom 4 – Bunk Beds (Full on Bottom, Twin on Top) | TV | Shared Bath

✅ Games Room
✔ Pool Table
✔ Ping Pong Table
✔ TV

✅ Pool Area
✔ Private Pool
✔ Private Spa
✔ Outdoor Dining Table Seating for 6
✔ 2 Sun Loungers
✔ Pool Alarm
✔ Pool Safety Fence

✅ Windsor Hills Resort Amenities
✔ Lagoon-Style Zero-Entry Pool
✔ Water Slides & Splash Pad
✔ Movie Theater
✔ Fitness Center
✔ Game Room
✔ Sports Courts
✔ Marketplace & Grill
✔ Cyber Café
✔ 24-Hour Gated Security

📌 Please Note:
Pool & Spa heat (where applicable) are not included in daily rates and restrictions do apply. This home has electric pool heat which requires a minimum of 4 consecutive days. Pool heating is recommended from October through May.

Add dates for prices

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House Rules

Check in after 4:00 PM
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 2459581vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock

About the area

Kissimmee

Located in Windsor Hills, a neighbourhood in Kissimmee, this holiday home is near theme parks. Mystic Dunes Golf Club and Reunion Resort Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Walt Disney World® Resort and Old Town. Travelling with kids? Make time for Disney's Hollywood Studios®, or head to an event or a match at ESPN Wide World of Sports Complex. Discover the area's water adventures with power boating and swimming nearby, or enjoy the great outdoors with horse riding and ecotours.
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Map
Kissimmee, FL

What's nearby

  • Mystic Dunes Golf Club - 3 min drive - 1.7 km
  • Bonanza Golf & Gifts - 3 min drive - 3.0 km
  • Mighty Jungle Golf - 4 min drive - 3.4 km
  • Island H2O Live! - 5 min drive - 3.8 km
  • Orange Lake Golf - 6 min drive - 6.8 km

Getting around

  • Kissimmee Station - 26 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪El Cafetal Bakery & Restaurant - ‬3 min drive
  • ‪Del Taco - ‬4 min drive
  • ‪IHOP - ‬4 min drive

Frequently asked questions

Is Windsor Hills Resort Pool Home With Spa & Games Room pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Windsor Hills Resort Pool Home With Spa & Games Room?

As of 13 Oct, 2026, prices found for a 1-night stay for 2 adults at Windsor Hills Resort Pool Home With Spa & Games Room on 8 Nov, 2026 start from S$1,142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Windsor Hills Resort Pool Home With Spa & Games Room?

On-site parking is available at the property.

What time is check-in at Windsor Hills Resort Pool Home With Spa & Games Room?

Check-in begins at 4:00 PM.

What time is check-out at Windsor Hills Resort Pool Home With Spa & Games Room?

Checkout is at 10:00 AM.

Where is Windsor Hills Resort Pool Home With Spa & Games Room located?

This family-friendly Kissimmee holiday home is located in Windsor Hills, within 3 mi (5 km) of Island H2O Live! and Walt Disney World® Resort. Mystic Dunes Golf Club is 2.9 mi (4.6 km) away.

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 11 out of 22 reviews
Rating 8 - Good. 7 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.0/10

Cleanliness

9.0/10

Check-in

9.2/10

Communication

9.8/10

Location

9.2/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Was great home Close to everything
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
Easy check in, very clean house. Didn’t realize I had to pay extra for the hot switch for the hot-tub. Nice size pool, didn’t like the alarm to the doors (I get the reason) but it was a pain to remember to hit button every time u went out to deck area.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Really great place for a getaway!

We really enjoyed our time here. We really enjoyed the game room, and the location was perfect!
Stayed 3 nights in Dec 2023
Response from VrboOwner on 28 May, 2024
Thank you very much for your feedback! It was a pleasure to host you and your family. We're glad that you loved the location and the game room. We would love to host you again, see you soon! Orlando Rent a Villa Team
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay

The house was very nice. The subdivision was really great lots of amenities, pretty close to everything!
Stayed 3 nights in Mar 2025
Response from VrboOwner on 1 Jun, 2025
Thank you for choosing and trusting us Chase. We're happy to hear that you enjoyed your stay and loved the amenities provided. We're committed to each guest and providing a memorable experience. We hope to host you again soon! Orlando Rent a Villa Team
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent top notch stay

My stay was absolutely remarkable other than the issues with the pump for the hot tub, but once addressed, it was taken care of immediately, and I was compensated would recommend to anybody book with these folks!
Stayed 6 nights in Mar 2025
Response from VrboOwner on 28 May, 2025
We're thrilled to hear that you had a great stay and found everything handled professionally. It's wonderful that our communication methods made things easy for you, and we're glad this contributed to a remarkable experience. We look forward to welcoming you back, see you again soon! Orlando Rent a Villa Team
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

My family loved the pool
Stayed 5 nights in Aug 2022
Response from VrboOwner on 17 Aug, 2022
We are happy you enjoyed your stay and loved the pool! Allow us to host you again in the near future! See you soon! Orlando Rent a Villa Team
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Orlando vacation

Very clean and organized. Well maintained and very comfortable.
Stayed 7 nights in Feb 2025
Response from VrboOwner on 21 May, 2025
We are extremely happy hat you enjoyed the house and that everybody had a great time. Our cleaners make sure to leave each home spotless and we're delighted that this was recognized. Thank you once again for choosing our home, and we wish you safe and happy travels! Orlando Rent a Villa Team
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Vacation

This rental had everything that we needed. Pool was great for the kids and it was really close to Disney.
Stayed 7 nights in Oct 2022
Response from VrboOwner on 3 Nov, 2022
We are very glad that you had a great experience and that the home provided everything that you needed. It's wonderful hearing that the children also loved the pool! We can't wait to have you and the kids again. See you soon! Orlando Rent a Villa Team
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay!

Place was awesome. Great location in safe neighborhood. Very close to parks. Staff was very helpfull and accommodating. Only downside was that pool was unable to be heated during stay due to the mild temps diring pur stay. But overall great place and very clean
Stayed 12 nights in Jan 2025
Response from VrboOwner on 21 May, 2025
We love your comments about this house and the community — we're so glad you had a great time! We're sorry to hear the cooler weather affected your ability to enjoy the pool, but we're glad it didn’t take away from your overall experience. We’d love to welcome you back, hopefully during a warmer season so you can fully enjoy all the amenities. We look forward to hosting you again! Orlando Rent a Villa Team
Verified review

10/10 Excellent

Liked: Cleanliness, communication, location, listing accuracy

Great Stay! Great House!

.
Stayed 5 nights in Jan 2023
Response from VrboOwner on 26 Feb, 2023
We are very glad that you had a great experience during your stay. We cant wait to have you and the kids again. See you soon! Orlando Rent a Villa Team
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

We enjoyed everything about the property - pool, spa, and the house. The common areas were also nice - large pool and plenty of fun if you have children. We had a few issues - one with check in and one with our late check out, but they were resolved quickly and everyone was friendly and helpful. Shout out to Veronica - thank you!
Stayed 7 nights in Dec 2021
Response from VrboOwner on 15 Dec, 2021
So happy to hear that you and the whole family had a great time. Thank you for taking great care of the home. Please do come again. We would love to host you once more! Orlando Rent a Villa Team
Verified review

8/10 Good

Liked: Check-in, communication, location, listing accuracy

Great location in Winbdsor Hills

We had a positive experience through the entire process of booking the property, checking-in, and communicating throughout our stay. The house is conveniently located close to the community center and pool. It has an outstanding floor plan. The house does need some updates and repairs.
Stayed 9 nights in Apr 2022
Response from VrboOwner on 2 Nov, 2022
We are happy you enjoyed your stay. Rest assured that the home is well-kept and updated. Allow us to host you again in the near future! See you soon! Orlando Rent a Villa Team.
Verified review

8/10 Good

Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in

House was amazing

Loved this house neighborhood very quiet,house was very clean and comfortable except for the ants in the kitchen,the jacuzzi stayed lukewarm and we paid 30 a day someone came out to fix it he could not communicate well that was annoying and the check in was ridiculous had to drive 1hour to sign a paper that could have scanned other than that we enjoyed location of all the parks and food will tell friends and family thank you.
Stayed 6 nights in Sep 2023
Response from VrboOwner on 6 Jan, 2024
Thank you for sharing your feedback on your recent stay. We're thrilled you loved the house, its quiet neighborhood, and its cleanliness. We apologize for the inconvenience with the ants and the lukewarm jacuzzi. We appreciate your patience during the repair. Rest assured that all was checked when you checked out and they confirmed it was perfectly working. We're sorry to hear that it was inconvenient for you to drive to our office to check-in, but we did inform you that this was necessary at the moment you made the booking. Neverthelesss, we're glad you enjoyed the parks and food, and we appreciate your recommendation. We hope to see you soon! Orlando Rent a Villa Team
Verified review

8/10 Good

Liked: Communication, location, listing accuracy

Great Location for Orlando attractions

The house is in a great location to be able to get to all of the attractions in Orlando. It is also well within walking distance to the gated community's pool and slides. The AC in the house gave us some issues our first night, in that it was stuck on auto and we couldn't adjust the temp. A quick message to the rental agency cleared it up and was fine the rest of the trip. All in all a great experience.
Stayed 4 nights in Jun 2022
Response from VrboOwner on 31 Jul, 2022
Thank you for staying with us! We are glad to hear that your family enjoyed everything that the house has to offer and that you were able to sleep comfortably after assisting you. We can't wait to have you again, see you soon! Orlando Rent a Villa Team
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location

Nice house, pool was disappointing

The arrival process was streamlined and easy. The house was very clean and contained everything we needed or expected. On occasion, we needed to text the property manager and we received a prompt response. Unfortunately the pool and hottub was broken. We paid additional heating fees and the heating unit did not work. Maintenance said they would send someone, which they did, but they didn't fix the issue. The pool and hottub were so cold that even our young kids could not stay in the water comfortably. Much to our disappointment, we didn't end up using the pool at the house and used the community pool instead. The facilities at the clubhouse were excellent. We were given the option for a late check-out on our departure day, which was for a reasonable fee and very convenient.
Stayed 6 nights in Mar 2024
Response from VrboOwner on 1 Aug, 2024
Thank you for your detailed feedback, Elisha. We're glad to hear that the arrival process was smooth and the home met your expectations in terms of cleanliness and amenities. We're sorry to hear that the pool/spa heating did not meet your expectations. Our pool technician checked the heating during your stay and confirmed that everything was functioning properly. We're pleased that you were able to enjoy the resort facilities despite this issue. It was a pleasure to host you and your family, and we would love to welcome you back soon! Orlando Rent a Villa Team
Verified review

6/10 Okay

Liked: Cleanliness, check-in, location, listing accuracy

Nice home but…

We enjoyed our stay with a few exceptions. The HVAC did not work well. The thermostat had a control on it that would not let you set it below 73. It was muggy and hot in the bedrooms and box fans were included…which tells me this is an on going problem. When I contacted management they did lower the set point to 70 but the temp stayed at 73 in the home. But with the humidity it felt a lot warmer. It’s Florida in June and we are on vacation…the HVAC should not be an issue when paying this price for the home. When I suggested to the management that there seemed to be a problem they replied they would monitor the air to ensure our comfort. However, we never felt “comfortable”. Also, I am not a very picky mattress person but the “master” king bed mattress feels hard and cheap. I ended up sleeping in the twin bed instead because it was that uncomfortable. The rest of the house was very nice, clean and well stocked. But with the mattress and HVAC issue we would not return to this property.
Stayed 3 nights in Jun 2024
Response from VrboOwner on 28 Jul, 2024
Thank you for your detailed feedback, Jessica. We're glad you enjoyed the home and your stay overall. We apologize for any discomfort you experienced due to the AC. Please note that our air conditioning settings range from 72-78 degrees for guest comfort. As per your request, we lowered it further to 70 degrees. However, we have a minimum setting to protect the property and prevent system malfunctions. After your stay, our team checked the AC and found it to be functioning perfectly, confirming that it is operating as intended. Regarding the mattress, we understand that comfort is subjective and varies from person to person. We will take note of your feedback and discuss it with our management and homeowner. We hope that despite these issues, you had an enjoyable stay and that the clarification provided encourages you to stay with us again. Orlando Rent a Villa Team
Verified review

6/10 Okay

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

Great location/first VRBO experience

Loved the area, house was as expected. It looked just like the pictures. My son has had multiple VRBO experiences and said to get a premier host and we should expect 5 star. We were not impressed with the cleanliness . The bedsheets in master were not changed. Lots of long black hair in the sheets and in the master shower. King mattress in master very lumpy. The other king mattress had broken springs and big dents in the mattress. Looked to be at least 20 years old. The shower in the front bedroom had clogged drain. The twin sheets in the Mickey Mouse room were completely yellow urined stain even with our repeated washings. The tips on the poll cues were almost completed flat which made it hard to play pool. The hot tub didn't come close to 104 degrees even though it states on the sign it warms to that. We have a hot tub so we know what 104 feels like. The TV in the living room could npot get channels ABC, NBC or CBS even though we asked maintenance to come fix it. They didn't, said it was fine. My son had to completely unhook and rehook the cords to get it fixed on our 4th day there. The cobwebs were all over the pool screen and multiple spider sacs underneath the chairs. There was also a hole in the screen which allowed a squirrel to constantly enter our patio. The sliding door from the living room to the patio was completely stuck. The trash did not get picked up on Tuesday even though it was in the bench. We had to call to get it done. They said we could not park 3 cars in the driveway even though multiple people on our street did. Overall, all those things did not deter us from trying VRBO again. It wasn't the experience I had hoped for, and I wouldn't stay at your property again. I had asked for some sort of refund and was told no. You really need to step up your game if you want to remain a premier host.
Stayed 8 nights in Feb 2022
Response from VrboOwner on 24 May, 2022
Thank you for your honest feedback. We are sorry that you felt the house was less than spotless and your comments have been noted and will be addressed. We hope you still had a great vacation and will come back and see us again. Orlando Rent a Villa Team.
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy

Nice space for a family, but not comfortable

I would have loved to give a 5-star rating, but we didn't have the best experience. Mostly it being hot in this home. The house is nice and in a decent neighborhood/resort. Although, we didn't feel safe enough to walk to the main pool (b/c of lots of traffic and speeding cars). The house is spacious for a family and the kids loved the pool. It was pretty clean on arrival but we did have issues with the house. First, the a/c didn't work properly and I thought it was intrusive that the management company adjusts the a/c whenever they want. We were sweating and it was so hot on arrival - 80+ degrees in the house. We waited all day and made two phone calls to the property management and they couldn't get it to cool off in the house. They sent a maintenance guy that night who said everything was fine. It was so hot during our visit and all we wanted was to get cooled off. The only cool room was a the play room in the garage. The rooms never cooled off for our whole stay (a week). The main area would struggle to get to 74 degrees, but the rooms stayed warm. Then, we paid to have breakfast groceries delivered on arrival (an additional cost and service the company offered) and they didn't come. I had to call to ask for them (they were surprised that I didn't get them) and they brought them the next day. But, it was too late as we needed the breakfast kit the first morning, because we didn't have groceries. Another issue is that the grass/lawn was so long and not maintained until the last day we were there. I was terrified there would be snakes or something in the tall grass. Lastly, the mattress in the main bedroom is so firm that we may as well have just slept on the floor. I wish I could say we would stay again, because there were positive things, however the a/c problems were miserable and that alone would be why we wouldn't stay. I could have looked passed all the issues, but not having a/c working in Florida where it was 100+ everyday and high humidity made it miserable.
Stayed 7 nights in Jun 2022
Response from VrboOwner on 20 Jul, 2022
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance for the A/C to shut off but it can happen if the doors are open for a long time. Rest assured that our team checked and the A/C is working perfectly fine. Furthermore, the lawn was recently reported to be trimmed as well. We hope that because the items have been addressed you would book again with us in the future. As we look forward to hosting you again. See you soon! Orlando Rent a Villa Team
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great house, great area! Close to everything and clean.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, communication, location, listing accuracy
This property was exactly as listed. The only reason for my rating was a couple very minor things. Check-in was a pain. They didn’t have our information at the front gate, we called the emergency number and were able to be let in while they figured it out which was hugely appreciated. There also was a small issue with some ants coming in through the window in the master bath. I emailed and they offered to come out during our stay but we said it wasn’t necessary. Super responsive management team and 100% would stay there again without hesitation.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Disney/ Relax home

We enjoyed the comforts of a vacation home close to Disney. We did not want to spend all our time on Disney property and wanted a place to relax, swim, and make food. Kitchen was lovely with all you needed to cook, and the pool and hot tub were used every day to relax. The kids each had their own rooms and bathrooms.
Stayed 6 nights in Mar 2022
Response from VrboOwner on 23 Sept, 2022
Thank you very much for your feedback! It was a pleasure to host you and your family. We're so glad that you enjoyed the home and its amenities, most especially the pool and spa. We would love to host you again next time you're in town! Orlando Rent a Villa Team
Verified review

6/10 Okay

Liked: Communication, location, listing accuracy
Stayed 7 nights in Feb 2025
Response from VrboOwner on 26 Sept, 2025
Thank you for your rating, Megan! We're glad to hear there were aspects of your stay you appreciated. We're always looking to improve, so if there's anything specific we could do better next time, we’d love to hear your thoughts. Orlando Rent a Villa Team

About the host

Hosted by Veronica

Host profile image
This home is hosted by Orlando Rent A Villa. We are a local property management company that specializes in vacation home rentals nearby to the Disney parks and Orlando's famous attractions, shopping and dining. Our staff is always nearby so if assistance is needed, we are quick to respond. Office hours: 9AM-5PM Mon-Sun, to better assist our guests that spend the daytime hours at the theme parks or other amazing local activities. 24-hour emergency service is also available so you should never feel like you are on your own. You will love the service you receive from check in to check out.

We offer a diverse inventory of vacation rentals in the Central Florida area: townhomes, condos, private pool homes and luxurious mansions. We are proud to offer vacation options for any budget and the ability to offer 24/7 local support for our guests.

Languages:

English, Spanish, Portuguese

Premier Host

They consistently provide great experiences for their guests
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