Condominio

Emerald Hill 36 - Playa Seagrove

Galería de imágenes de Emerald Hill 36 - Playa Seagrove

Playa
Piscina con sillas de descanso y sombrillas, rodeada de palmeras y un edificio de varios pisos.
Un salón moderno con televisor de pantalla plana, ventilador de techo, comedor y balcón con vistas.
Una propiedad frente al mar con edificios de dos pisos, una escalera que lleva a la entrada y palmeras.
Un interior moderno con una escalera, zona de comedor y vistas al exterior.

Comentarios

8,6 de 10
Excelente

Aspectos destacados

  • Despreocúpate de todo
    Relájate en la increíble piscina, ideal para desconectar.
  • Aparcamiento en garaje disponible
    Disfruta de la comodidad de aparcar en un garaje, algo poco común en la zona.
  • Descubre lugares de interés cercanos
    Cerca a pie de Seagrove Beach East
2 habitaciones2 baños o más7 huéspedes

Servicios populares

  • Piscina
  • Aparcamiento en garaje disponible
  • Cocina
  • Lavadora
  • Aire acondicionado
  • Balcón

Echa un vistazo a la zona

Ver en el mapa
Santa Rosa Beach, FL
  • Place, Seagrove Beach East
    ‪A 1 min a pie‬
  • Place, Seagrove Beach West
    ‪A 3 min en coche‬
  • Place, Eastern Lake
    ‪A 4 min en coche‬
  • Airport, Fort Walton Beach, FL (VPS-Aeropuerto regional Northwest Florida)
    ‪A 62 min en coche‬

Habitaciones y camas

2 habitaciones (capacidad para 7 personas)

Habitación 1

1 cama de matrimonio grande

Habitación 2

1 cama individual y 1 cama de matrimonio

Habitación 3

1 sofá cama doble

2 baños y 1  aseo

Baño 1

WC · Solo ducha

Baño 2

WC

Baño 3

Bañera o ducha · WC

Otros espacios

Porche o patio
Cocina
Balcón
Zona de comedor independiente
Comedor

Acerca de este alojamiento

Emerald Hill 36 - Playa Seagrove

Pase sus próximas vacaciones en el corazón de Seagrove Beach en Scenic 30A. Esta espaciosa y bellamente decorada casa adosada de 2 habitaciones está cerca de la playa, la piscina comunitaria, los restaurantes y las tiendas. El | El | La casa adosada cuenta con una cocina abierta, amigable para el chef, con mucho espacio en el mostrador para extender un festín para la familia. O, con excelentes restaurantes cerca, disfrute de la fabulosa comida del área y venga a casa a relajarse en los balcones privados, donde podrá escuchar el surf y deleitarse con la brisa celestial del Golfo. El | El | Con vistas a la piscina comunitaria y al Golfo, puede deleitarse con el ambiente relajado de la zona. Hay televisores de pantalla plana en la sala de estar y en las dos habitaciones si no puede perderse sus programas favoritos o eventos deportivos. O, mejor aún ... dé un paseo al atardecer en las playas de arena azucarada y maravíllese con las aguas color esmeralda a pocos pasos de su puerta. El | El | La suite principal cuenta con una cómoda cama king-size, balcón privado y baño privado con ducha extra grande. El segundo dormitorio cuenta con 1 cama queen y 1 cama individual extralarga y un armario con vestidor. El sofá en la sala de estar también se retira a una cama Queen. El | El | Hay muchas actividades cerca, con el popular Seaside a solo 1 ½ millas al oeste y Rosemary Beach a poca distancia en auto hacia el este. Alquile bicicletas y recorra el carril bici pavimentado que se extiende frente a su propiedad a lo largo del Scenic 30A, o alquile kayaks o tablas de remo y flote en el cercano Eastern Lake o en el Golfo, si lo prefiere. Hay golf, pesca, turismo y casi cualquier actividad divertida en la playa que puedas imaginar dentro de la comunidad 30A. El | El | Independientemente de cómo decida pasar sus vacaciones, seguramente disfrutará de la comodidad y conveniencia de esta encantadora casa adosada de Seagrove Beach. Esperamos su visita! El | El | * Sábado a sábado de alquiler en temporada. El | * Estacionamiento para 2 autos con uso de garaje. El | * Lo sentimos, no se permiten mascotas.

Añade las fechas para ver los precios

Alojamientos similares

Jardines del alojamiento
First-floor condo with sauna, gym, pool, tennis & pickleball
Seagrove Beach
  • Piscina
  • Bañera de hidromasaje
  • Cocina
  • Lavadora
9.4 sobre 10, Excepcional, (15 comentarios)
First-floor condo with sauna, gym, pool, tennis & pickleball

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Número de alojamiento: 1869325vb
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.

Información sobre la zona

Santa Rosa Beach

Este piso se encuentra en el barrio Seagrove Beach de Santa Rosa Beach, cerca de parques temáticos y cerca de la playa. Si quieres sumergirte en la belleza natural de la región, acércate a Playa Seaside Beach o a Playa de Alys Beach. Sundog Books y Parque estatal Eden Garden también merecen la pena. Descubre todas las actividades acuáticas que podrás hacer en la zona, como paseos en moto de agua o submarinismo; además, tendrás ocasión de disfrutar de la naturaleza al aire libre con opciones tan variadas como la caza o la equitación.
Mapa
Santa Rosa Beach, FL

Qué hay en los alrededores

  • Seagrove Beach East - A 1 min a pie - 0.1 km
  • Seagrove Beach West - A 3 min en coche - 1.8 km
  • Playa Seaside Beach - A 4 min en coche - 2.5 km
  • Eastern Lake - A 4 min en coche - 2.5 km
  • Playa de Alys Beach - A 13 min en coche - 9.4 km

Cómo moverse por la zona

  • Ciudad de Panamá, FL (ECP-Northwest Florida Beaches Intl.): a 40 min en coche

Restaurantes

  • ‪Pickles - ‬A 4 min en coche
  • ‪Bud & Alley's Waterfront Restaurant & Bar - ‬A 4 min en coche
  • ‪Old Florida Fish House - ‬A 4 min en coche
  • ‪The Perfect Pig - ‬A 13 min a pie
  • ‪Black Bear Bread Company - ‬A 4 min en coche

Preguntas frecuentes

¿En Emerald Hill 36 - Playa Seagrove hay piscina?

Sí, este alojamiento cuenta con una piscina.

¿Cuánto cuesta alojarse en Emerald Hill 36 - Playa Seagrove?

A fecha de 30 de sept de 2026, los precios encontrados para una estancia de una noche y dos adultos en Emerald Hill 36 - Playa Seagrove el 11 de ene de 2027 son de al menos 815 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿En Emerald Hill 36 - Playa Seagrove se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en Emerald Hill 36 - Playa Seagrove?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Emerald Hill 36 - Playa Seagrove?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Emerald Hill 36 - Playa Seagrove?

La salida se realiza a las 10:00.

¿Dónde se encuentra Emerald Hill 36 - Playa Seagrove?

Este edificio de condominios de la zona de Seagrove Beach se encuentra a muy poca distancia de Seagrove Beach East y a 2,2 km de Playa Seaside Beach. Seagrove Beach West y Eastern Lake también están a menos de 3 kilómetros.

Comentarios

8,6

Excelente

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
16 comentarios de un total de 27 con una puntuación de 10 - Excelente
7 comentarios de un total de 27 con una puntuación de 8 - Bueno
1 comentarios de un total de 27 con una puntuación de 6 - Normal
0 comentarios de un total de 27 con una puntuación de 4 - Mediocre
3 comentarios de un total de 27 con una puntuación de 2 - Horrible

6,4/10

Limpieza

8,6/10

Llegada

8,0/10

Comunicación

8,6/10

Ubicación

7,6/10

Precisión del anuncio

Comentarios

Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We had a great experience! The property was perfect, great location and easy access to the beach. Our accommodations were very clean, comfortable, we had everything we needed and the decor was beautiful. The management company was very helpful, informative, made sure we were taken care of and we were enjoying our stay. Definitely would recommend this property and we will be planning to return for our future beach trips.
Se alojó 4 noches en agosto de 2026
Respuesta de VrboOwner el 29 de ago de 2026
Hi Andrea, Thank you for the fantastic review! We’re so glad you loved the location, beach access, and beautiful space—and that we could make your stay smooth and stress-free. We’ll happily keep the beach chairs ready for your next trip! 🌊😄 We can’t wait to welcome you back! Best regards, Benchmark Management
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect location! Exactly as pictured. Hosts were responsive and easy to work with. Would stay here again!
Se alojó 4 noches en junio de 2026
Respuesta de VrboOwner el 16 de jul de 2026
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the perfect location and that the property was exactly as pictured. We’re also glad to know our team was responsive and easy to work with throughout your stay. Providing a smooth and enjoyable experience for our guests is always our goal. We truly appreciate your kind words and would love the opportunity to welcome you back for another stay in the future! Warm Regards, Benchmark Management
De un sitio asociado

10/10 Excelente

Great trip!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Awesome experience. Great location!
De un sitio asociado

10/10 Excelente

Great!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family of 5 had a wonderful stay in this condo. This is the second time we’ve stayed at this property. Steps away from the beach, no highway to cross, large pool and overall great experience! We will be back!!
Respuesta de VrboOwner el 6 de ago de 2025
Thank you for your lovely review and for choosing to stay with us again! We are delighted to hear your family had another wonderful experience and appreciated the easy beach access, large pool, and overall comfort of the condo. We look forward to welcoming you back for many more stays to come! Regards, Benchmark Management
Comentario verificado

8/10 Bueno

Good value

Great decor, amazing new appliances, close walk to beach. Road traffic a bit noisy in front bedroom. Would have appreciated few extra amenities-laundry detergent, Kleenex, extra toilet tissue, trash bags, personal touches. Overall would recommend-good property.
Se alojó 4 noches en mayo de 2018
De un sitio asociado

10/10 Excelente

Great condo!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was a great condo and clean! Great pool. We would rent again! We had an issue with the coffee pot not working and Benchmark brought us a new one quickly. The sinks drained slowly but it wasn’t a big problem. Other than that, no complaints at all!
Respuesta de VrboOwner el 27 de jun de 2025
Thank you so much for your kind review! We are happy to hear you enjoyed the condo, the cleanliness, and the great pool. It is wonderful to know you would rent with us again! We also appreciate you pointing out the coffee pot issue and are glad our team was able to get a replacement to you quickly. Thank you for the note about the slow-draining sinks as well. We will make sure that is addressed right away. We truly enjoyed hosting you and hope to welcome you back again soon! Regards, Benchmark Management
De un sitio asociado

10/10 Excelente

Perfect family getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We’ve loved staying at Emerald Hill the past two summers, but this rental really made that easy! I traveled with my 6 month old and we could have left so much at home because the rental was already equipped with a pack and play along with chairs and some toys. The kitchen was well stocked with cooking and dining supplies. We found the place clean and well-suited for 4 adults and one child. The dryer vent tubing had a hole in it which made any laundry take longer to dry, but that was the only issue we had the whole stay!
Respuesta de VrboOwner el 6 de ago de 2025
Thank you so much for your wonderful review! We are thrilled to hear that Emerald Hill continues to be a favorite and that this rental made your stay especially smooth; especially when traveling with a little one! It is great to know the pack and play, toys, and kitchen amenities helped lighten your load and made things more comfortable for your group. We truly appreciate you letting us know about the dryer vent tubing. We will get our team on that right away so it is resolved for future guests. We are so glad this was the only hiccup during your stay and hope to welcome you back for another great beach getaway soon! Regards, Benchmark Management
De un sitio asociado

8/10 Bueno

Husband and father to the group

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The beach was beautiful, but the condo was dirty. Hair in the shower and found bugs (roaches) on the floor. The condo just needed to be cleaned better and it would have been perfect. That’s on the cleaning company and not the condo itself.
Respuesta de VrboOwner el 23 de sept de 2024
Thank you for your feedback. We are pleased to hear that you enjoyed the beautiful beach. We take cleanliness very seriously and have scheduled a special cleaning task with specific instructions for our cleaners to focus more attention on areas of concern. However, we have not had any prior or subsequent complaints about bugs or roaches in the rental. Nevertheless, we will investigate this matter further and determine whether pest control needs to be contacted. We appreciate your input and hope to provide a better experience in the future. Sincerely, Benchmark Management
Comentario verificado

2/10 Horrible

Aspectos negativos: Limpieza, comunicación, ubicación y precisión del anuncio

Nice beach, Condo needs attention

Pros: The beach. This is a small complex and the private beach was not crowded which made the beach days so much more enjoyable and relaxing with small kids. Cons: The unit is in desperate need of a deep cleaning. Even basic cleaning was not done well before our arrival (floors sticky, fans covered with dust, kitchen cabinets visibly dirty). Other items in the unit need more detailed cleaning or work done. There was mold on the ceiling of the second bedroom closet. The area rugs are so dirty our kids feet were black after walking barefoot in the unit as soon as we arrived. I found cockroaches on two different occasions/places. The patio door handles were broken (could still open the doors but not by the handle). An electrical outlet in the second bedroom didn’t work. The glass table in the kitchen had a chip out of it (small but if my kids ran their hand over it, it could cut them). I did communicate some of the broken items to the management company upon our arrival. They offered to have someone come fix them but we decided we did not want the hassle of having someone come in to repair or clean after we arrived. We clorox wiped surfaces down and I kept the door to the moldy closet closed. However, in my opinion, it does not seem like anyone from a management company has walked through this unit in some time. The area and complex are great, but guests would have a much better experience if these items were addressed. All of this was communicated to the management company after we left when they sent an email questionnaire about our stay.
Se alojó 7 noches en agosto de 2022
Respuesta de VrboOwner el 18 de jul de 2023
Emily, We are saddened to hear you were not pleased with the property while on your stay. Our records do show that you reached out to us regarding a few issues. If anything is reported to us, our main goal is to address and solve guest concerns in hopes that they have a more comfortable stay. Since our offer was rejected, we had to wait till the end of your stay to follow up with the issues you reported. We can confirm we have had guests at the property following your stay and they did not report any issues. We hope you would consider staying with us again at Benchmark Management, we would love the opportunity to provide you with the five-star stay we strive for. Sincerely, Benchmark Management.
De un sitio asociado

10/10 Excelente

Great trip!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Awesome experience. Great location!
Respuesta de VrboOwner el 9 de nov de 2023
Katy, Thank you so much for taking the time to share your feedback. We would be honored to welcome you back to 30A and are so humbled by your response. This unit is perfect for a family or friends alike to have a beach getaway. We work hard each and every day to bring our guests the best vacation experience. We can’t wait to see you again! Sincerely, Benchmark Management
De un sitio asociado

6/10 Normal

Not great

Rating Details: The property manager was somewhat unhelpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This rental property is pretty worn and tired. There were a few issues. The toilet in one of the bathrooms leaked, we contacted Benchmark Management and no one came to repair it, instead we were told not to use that toilet. One of the sinks in the bathroom didn't drain and the property overall was well worn and not as clean as we would have liked.
Respuesta de VrboOwner el 18 de jul de 2023
Jeremy, Thank you for reviewing your stay with us at Benchmark Management. We are sorry to hear you didn't enjoy the appearance of this condo, as we strive to provide the very best for our guests while staying with us at Benchmark Management. When certain issues occur we have to rely on third-parties. Unfortunately, in this case it was not able to be repaired during your stay. We understand this can be frustrating, but we always strive to do our absolute best. We hope you choose to stay with us again at Benchmark Management, we would be glad to have you! Sincerely, Benchmark Management.
De un sitio asociado

10/10 Excelente

Emerald Hill 36

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Emerald hill 36 is a great place and I would stay there again. However, the condo was completely barren of certain common amenities. No coffee filter, salt pepper, box of tissues, etc. Occupants most often leave hand soap, aluminum foil, and many other common kitchen items. The kitchen is completely stripped of anything. Given the amount of people the condo sleeps, it is not stocked with enough towels and wash clothes.
Respuesta de VrboOwner el 18 de jul de 2023
Christy, We appreciate you submitting this review regarding your recent stay at Emerald Hill 36. Your satisfaction is always our number one priority and so we do apologize for missing some key factors for you. Our owners typically do a great job stocking their units for incoming guests, however we can never guarantee those items will be in the unit. As for the linen, we supply according to the number of occupants on the reservation. That's why it's important to supply us with the correct information. If upon your arrival, we did not leave enough linen, you are always welcome to call our office and we will happily bring more towels out to you! We look forward to your return to the 30A area! Benchmark Management
De un sitio asociado

8/10 Bueno

Emerald Hill 36

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the location. Overall a good stay however it was not very clean. The shower in the master had some red mildew where water was stagnant. The tile floors downstairs were really grimy and turned our feet black when we got there that night. There was also a dead cockroach in the kitchen too when we got there.
Respuesta de VrboOwner el 18 de jul de 2023
Sarah, Thank you for taking the time to share your review. We have shared your feedback with the proper departments and will inspect these matters! Should guests ever notice any issue such as these, please contact us immediately so that we can offer prompt resolutions to get your stay right back on track. We hope to see you again soon for the opportunity to offer a complete 5-star beach vacation. Sincerely, Benchmark Management
De un sitio asociado

10/10 Excelente

Love 30 A

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very favorable experience.
Respuesta de VrboOwner el 18 de jul de 2023
Jane, Thank you for sharing your experience at Emerald Hill 6! We are so happy to hear you enjoyed your stay. We work hard to make sure our guests have the best beach vacation and through you, we made this real life! We hope you choose to say with us again! Sincerely, Benchmark management
Comentario verificado

8/10 Bueno

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Wonderful family vacation

Loved the unit and complex. Beautiful beach. Quiet. Perfect for our family. May have been an off day for the cleaning crew, but that was the only part that didn’t exceed expectations. Would definitely consider staying there again.
Se alojó 7 noches en septiembre de 2021
Respuesta de VrboOwner el 18 de jul de 2023
Ginger, Thank you for leaving your feedback on Emerald Hill 36. We are grateful that you enjoyed your time here with your family and that the complex was to your liking. We are sorry if we let you down with the cleaning of the unit. We usually recommend notifying us within 24 hours of your stay so we can have this issue corrected. Guest satisfaction is our #1 priority, and we can't wait to see you next time for a complete 5-star experience. Sincerely, Benchmark Management
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Our stay

Nice place, two good sized bedrooms and lots of living space on second floor. It was clean and we didn’t experience any issues during our stay. I would recommend.
Se alojó 6 noches en agosto de 2021
Respuesta de VrboOwner el 18 de jul de 2023
Hi Jakson, Thank you for sharing your feedback with Emerald Hill Condo. We are grateful to have you and are so appreciative of your response. We work hard every day to bring our guests the best vacation experience possible. We can’t wait to see you again here on our beautiful beaches. Sincerely, Benchmark Management
De un sitio asociado

10/10 Excelente

Wonderful condo!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed here for our family vacation. The condo is wonderful! Very spacious and clean. The access to the beach and pool were perfect. And we loved having a garage to park our car and store the boogie boards. We will definitely recommend this condo to our friends and stay here in the future.
Respuesta de VrboOwner el 18 de jul de 2023
Stefanie, Thank you for sharing your feedback. We are happy that you enjoyed your stay and that the unit was spacious and clean. Guest satisfaction is our #1 priority and we cant wait to see you again! Sincerely, Benchmark Management
De un sitio asociado

2/10 Horrible

Dissatisfied

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I have already called to complain and am waiting on a manager to respond to my complaint. When we arrived at the unit it was not clean. We called the first day we were there and were told someone would be over to do a "thorough cleaning". The cleaning staff arrived and only spent 5 minutes removing large clumps of hair from the master bath shower. We had to spend our first evening of our vacation cleaning and sanitizing everything. There was food on the table, pieces of food on the cabinet that held the garbage can, the half bath was visibly dirty, etc. We had no idea what had been cleaned. We should at a minimum be reimbursed the cleaning fee. We will never be staying at a Benchmark managed property again.
Respuesta de VrboOwner el 18 de jul de 2023
Hi Allison, Thank you for sharing your feedback regarding your recent visit. We do sincerely apologize for the cleaning issues you experienced. We do our very best to be as responsive as possible when it comes to our guests’ needs. We are sorry you where not satisfied with the second cleaning. We hope to have you again for a more accurate representation of Benchmark Management’s care and customer service. Sincerely, Benchmark Management
De un sitio asociado

10/10 Excelente

Best Florida vacation spot

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We go to florida every summer and this was our favorite condo and location. I highly recommend it. Family of 4 fits perfectly but can have 6 people.
Respuesta de VrboOwner el 18 de jul de 2023
We're so glad that you have returned to Emerald Hill and that you highly recommend Emerald Hill 36. Please come again! Benchmark Management
De un sitio asociado

10/10 Excelente

Thank you, Benchmark!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved this beautiful condo! I could totally live in Emerald Hill 36!! It was absolutely perfect. This was the first time we have used Benchmark & could not have been happier. Everything was even better than described & we were extremely pleased with how easy everything was from making the reservation through checking out. Benchmark is seriously on point with their excellent customer service.
Respuesta de VrboOwner el 18 de jul de 2023
Thank you for choosing to spend your vacation at Emerald Hill 36. Your rave review and all-five rating are greatly appreciated. Please come again! Benchmark Management
De un sitio asociado

10/10 Excelente

Thank you, Benchmark!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved this beautiful condo! I could totally live in Emerald Hill 36!! It was absolutely perfect. This was the first time we have used Benchmark & could not have been happier. Everything was even better than described & we were extremely pleased with how easy everything was from making the reservation through checking out. Benchmark is seriously on point with their excellent customer service.
Se alojó 6 noches en mayo de 2021
Respuesta de VrboOwner el 18 de jul de 2023
Thank you for choosing to spend your vacation at Emerald Hill 36. Your rave review and all-five rating are greatly appreciated. Please come again! Benchmark Management
Comentario verificado

2/10 Horrible

Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio

DISGUSTING! Pictures shown on VRBO website IS NOT what you get in rental

When we booked this rental a couple of months ago we thought wow. Honestly the pictures sold us. We could not wait to get into the rental and have a great vacation. Upon arriving is was obvious those pictures we saw on the VRBO website WAS NOT what we got. The place was filthy! The furniture was dirty, spots all over it, and just grossly dirty. The floors and staircase had not been mopped. Paint was cracking behind the thermostat, a bug in the EXL Twin bed in second bedroom, door handle hanging on the sliding glass in master bath, unfinished work in master bath where 1/4 of the wall was missing, and the toilet was leaking and kept running. I did call the property manager and they sent over 3 towels to wrap around the toilet instead of fixing it. With Covdi-19 being on the rise in every state you would think their cleaning procedures would be over the top. It's obvious Benchmark doesn't care. I spent the first day washing sheets, cloroxing toilets, bathrooms, vacuuming, and disinfecting because I wasn't confident that this place had been sanitized in months!. I sent many emails with pictures to Benchmark and they took a slow time responding to me. I spoke to a Jessica the first day regarding my concerns and she was the one who told me she would see what kind of reimbursement we could get back. After several emails initiated by me with different people I was notified that I would not be receiving any kind of refund. They felt they addressed my concerns. Nothing was addressed nor was it fixed properly and the amount of work I put into cleaning that place was ignored by the agency. Pictures are worth a thousand words and I wish I could post the pictures that I had taken of this place. Don't waste your money because you'll spend more money on cleaning products..
Se alojó 7 noches en julio de 2020
Respuesta de VrboOwner el 18 de jul de 2023
Thank you for you review! Management offered a number of solutions to help get the vacation back on track. Unfortunately, we were not given the opportunity to validate any claims until departure per the guest's request. Upon her departure, I as the property manager walked the property. I did go ahead and pre-set up for the Upholstery/Rugs to be professionally cleaned just to be on the safe side. We did have an issue with the master toilet (Building is unique)which had been a concern longer than we like having multiple repairs. That concern is being resolved and shouldn't affect anyone greatly. In any situation when a guest feels we have fallen short in any area, especially cleaning, we like to validate and correct the mistake. We are always happy to offer various solutions. As the Manager, I would have loved the opportunity to have the property cleaned again while they were out enjoying the area, upholstery cleaned that day, the handle for the door was an easy fix and has been completed. With COVID being a concern, it has brought a new level of consciousness to each of us in everything we do. We are taking precautions to help stop the spread and never want any guest to feel they are staying in an unclean environment. This guest was contacted outside of this review.
Comentario verificado

8/10 Bueno

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Complex is right on the beach

Emerald Hill complex is right on the beach. The beach right at EH is not very nice, but a 5 minute walk in either direction will bring you to much prettier beaches & clearer waters.
Se alojó 7 noches en junio de 2020
Respuesta de VrboOwner el 9 de nov de 2023
Monica, Thank you for reviewing your stay with us at Benchmark Management. We are sorry to hear you didn't enjoy the beach access for this condo, as we strive to provide the very best for our guests while staying with us at Benchmark Management. We understand this can be frustrating, but we always strive to do our absolute best. We hope you choose to stay with us again at Benchmark Management, we would be glad to have you! Sincerely, Benchmark Management.
De un sitio asociado

10/10 Excelente

Great place!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our week at Emerald Hill. People were friendly and the unit was perfect for our family (two adults and three kids). Location was super convenient - bike and paddle board rentals just across the street. Could walk to the Donut Hut - a must try - and Tom Thumb gas station for other necessities. The until is beautifully decorated - light and airy! And it looks out into the pool which we liked. The private beach is a little small and gets quite crowded but we walked down the beach a little bit and it was fine. Unit was well equipped and everything was in good working order. We loved it!
Se alojó 7 noches en junio de 2020
Respuesta de VrboOwner el 18 de jul de 2023
Hi! Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management
De un sitio asociado

8/10 Bueno

36 Emerald Hill on 30A

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice rental. We enjoyed our stay.
Respuesta de VrboOwner el 18 de jul de 2023
Glad to hear you enjoyed your stay. come visit again soon!

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