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8/10 Bueno
Deborah G.
20 de mayo de 2024
Benchmark leaves a little to be desired
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were without air-conditioning for 2 nights, so our condo was extremely humid. I made several calls and text messages starting with the time we arrived which was around 5pm so the office was closed and the call went to an afterhours number. We were only refunded $114.79 which sounds like about the cost of a part. The condo was lovely and was advertised as having A/C. We found out the coffee pot did not work when we got up the first morning. The coffee pot was replaced late the first day with a brand new one. You only get one washcloth per person for the week so you will be doing laundry or bring some washcloths and towels from home. The overall property was clean and I would go back again. They should have refunded us for the nights we did not have A/C.
