Casa única y segura cerca de NMSU, Mesilla y I-10

Not quite sure what this guest is talking about since we have hundreds of other reviews on this and other travel platforms that say exactly the opposite! It would have been courteous to give us a chance to fix any perceived issues rather than simply bailing out and not telling us a thing and then leaving a one star review! After years of hosting and thousands of guests, I guess there has to be at least one person like this. It's unfortunate we can't warn other hosts about her.

How interesting that Patrick's review had nothing to do with our property and everything to do with his dog pooping on (and ruining) our carpet. Very strange. But anyway, when a doggie poops or pees on a rug, no matter how good someone thinks they clean it (and our rug was still stained after we had a professional try to clean it), the NEXT dog will smell it and do the same thing again. Hence, once a dog does that, the rug is ruined. We thought about raising pet fees to cover things like this, but that's not fair to the majority of responsible pet owners. So the ruined rug was charged to the proper party. Seems fair all the way around. What isn't fair is using the fact that his dog ruined our rug and us recovering that cost as a reason for giving us a 1 star rating! But it takes all kinds, I suppose.

We clearly state the house is next to train tracks in our listing. And evidently you were unable to turn on the upstairs a/c? We certainly could have told you how to do it if you had asked. Sorry about that!