Verificado
8/10 Bueno
Holly B.
14 de jul de 2021
Aspectos positivos: Comunicación, ubicación y precisión del anuncio
Aspectos negativos: Llegada
Duck
The condo was very dated but good amount of room. The cleaning job was just ok. The tv stand looked like it had never been dusted. We had to move the night stand in our room and it had never been vacuumed under as well. My husband and I along with our two kids (4+5) was give 2 wash clothes and 2 towels for the entire week. The dishes in the cabinet was dirty so I had to wash them again before I could use them. Thankfully we brought our own bedding because there wasn’t enough for all the beds. The floor in the kitchen was coming really bad. The lady I kept speaking to in the front office was incredibly terrible to deal with. We arrived early and ask if the room was ready she said no to come back at 4 which was no problem because we knew check in wasn’t until 4. We came back a few mins after 4 and she told us it would be another hour or so before we could check in. She was very hateful and rude every time I spoke with her. As far as the resort I have no complaints the pool and accommodation was very nice. They did tie dyed t shirts one night, snow cones, and a movie in the pool. My kids loved that! Also very nice they had a snack shake and bathroom near the beach and pool.
Holly B.
Se alojó 7 noches en junio de 2021
