4/10 Mediocre
Louis L.
27 de dic de 2025
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza
Unfortunately, this stay did not meet expectations given the price and how the property is presented online.Upon arrival, we encountered several cleanliness and maintenance issues, both outdoors and indoors. The pool area had items left behind, which made us uncomfortable using it, as it gave the impression it had not been properly prepared for our arrival. Some outdoor furniture was damaged and unusable. Inside the house, cleanliness was inconsistent, particularly in the kitchen, where there was visible dust and insects inside cupboards. Several provided accessories also required cleaning before use.To be fair, the bedrooms initially appeared acceptable; however, for our own peace of mind, we chose to wash the bed linens again upon arrival. We stayed for the duration of our booking only because we had no reasonable alternative accommodation on short notice, not because the condition met expectations.We travel regularly as a couple and as a family, and this is the first time we have felt the need to leave such feedback. We do not enjoy writing negative reviews; however, given the situation and the lack of resolution despite documented concerns and exchanges with management, we felt we had no other reasonable option.This is disappointing, as the property has good potential. With more consistent cleaning standards, better attention to detail, and improved guest communication, the experience could be significantly better for future guests.
Louis L.
Se alojó 4 noches en diciembre de 2025
