Life is but a dream away at Lake Oconee

Thank you so much for the wonderful review! We’re so glad the house was a perfect fit for your group. We’d love to welcome you all back again!

Thank you for your kind words and your review, you were a pleasure to host! We would love to host you again for any of your Lake Oconee needs!

Thank you for your stay you were a pleasure to host, we would love to host you again for any of your Lake Oconee needs!

Thank you for your kind words and your stay! You were a pleasure to host

Thank you so much for your feedback and, especially, for choosing to stay with us! We truly appreciate you bringing these items to our attention. We’re sorry you had to deal with the wasps and the other issues during your stay, and we’ll have our team look into those. We truly appreciate your continued support and look forward to welcoming you back again next summer.

Thank you for your stay!!

Thank you for your kind words and stay you were a pleasure to host!

Thank you for your stay, it was a pleasure hosting you!!

Thank you for your honest feedback and kind words! We’re glad you found the home well furnished and comfortable, and we appreciate your patience with the few hiccups during your stay. We’ll be sure to address the kitchen supplies and towel availability to improve for future guests. It’s wonderful to hear you enjoyed the beautiful view, and we hope to welcome you back again soon!

Thank you for your stay we have corrected the listing since your stay and appreciate you bringing this to our attention. You were a pleasure to host, and we would love to host you again for any of your Lake Oconee needs!

Thank you for sharing your feedback. We’re sorry your stay did not meet expectations, but we would like to provide some additional context for future guests reading this review. The tarp you observed was in place as a precaution following a recently identified roof issue. At the time, the issue was believed to be minor, and the decision was made not to schedule roof work during your stay in an effort to avoid having contractors working overhead and disrupting your vacation. Unfortunately, the leak worsened during your stay, which we certainly did not anticipate, and we regret that your husband was affected. When you contacted us regarding the air conditioning in the main-floor primary bedroom, we responded promptly and provided a portable/window unit and fan to keep the room comfortable while the system was being addressed. When you reported that additional assistance was needed, another technician was sent to the property. We understand how frustrating it is when unexpected maintenance issues arise during a vacation. Our team made every effort to respond to the concerns as they were reported and provide temporary solutions as quickly as possible. Most importantly, since this stay, the entire roof has been replaced, fully addressing the roofing issue and ensuring that future guests will not encounter the same problem. We sincerely regret that these unexpected maintenance issues affected your stay and appreciate the opportunity to clarify the circumstances and the steps that have since been taken to address them.

Thank you for you review. We loved having you.

Thank you for taking the time to share your feedback. We are truly sorry that your stay did not meet your expectations, especially since we know this was your family's annual vacation. We appreciate you bringing several maintenance items to our attention, as they allowed us to address them for future guests. Since your stay, the exterior has been professionally pressure washed, the HVAC issue has been repaired, the outdoor fan has been repaired, and additional kitchen items, including more coffee mugs, have been added. We would also like to provide a few points of clarification for future guests. The outdoor cushion photo shows the underside of the cushion after it was lifted. While the seating surface guests actually use was not in that condition, we appreciate it being brought to our attention so we could have it professionally cleaned. Regarding the air conditioning, we offered to have our technician come during your stay, but you declined access to the home. The unit was repaired the same day you checked out. During our conversations, you also shared that the room remained comfortable when the shades were kept closed during the hottest part of the day. Since then, we have also added a freestanding air conditioning unit to provide additional cooling for that room. We also offered to clear the shower drain while you were staying with us. The buildup shown in the photo was located beneath the long decorative drain cover, making it impossible to see during routine inspections. Had we been given access, we would have been happy to resolve it immediately. Regarding the kitchen inventory, the home is not stocked with only four coffee mugs. We confirmed after checkout that the full inventory was present, and it appears some items had simply been put away in different cabinets during the stay. Even so, we have increased the number of mugs available for future guests. We also understand the confusion regarding the hot tub and fire pit. These amenities are activated upon request to ensure they are heated and ready for guests while also conserving energy. Since your stay, we have also added clear hot tub operating instructions to the guest binder in the home to make this process even easier for future guests. Finally, we appreciate that you recognized our team's responsiveness. While we regret that we were unable to resolve every concern during your stay, we made every effort to respond promptly and offer solutions as issues were reported. We value all guest feedback and remain committed to maintaining this home to a high standard. We appreciate your comments, as they have helped us make additional improvements, and we wish you and your family all the best.

Thank you so much for the review! We’d love to welcome you back anytime!