COTTAGES BEACH BUM - PASOS DE PLAYA, PISCINA CERCANA, UBICACIÓN PERFECTA

Thank you for taking the time to share your detailed feedback with us. We are thrilled to hear that you loved our wonderful location, enjoyed the clean property, and that the pool was a favorite spot for your family! We also sincerely appreciate your constructive insights, as they help us understand how we can improve our guest experience. We have already shared your note about the hot water timing with our maintenance team to inspect and check for any issues or problems. We would like to gently clarify that our property listings outline the specific layouts and bed counts for each cottage category to help families choose the best fit before booking. The pictures on the internet are exactly what you can expect for size and bed count depending on which cottage you request. We are sorry for any misunderstanding regarding the bed count and that the pull out couch arrangement made your mornings less comfortable. Regarding your note on hospitality, we take your feedback to heart. While we aim to provide a streamlined, self-catering experience as noted in our pre-check-in communication, we are always looking for ways to add those "little extra" touches that elevate a stay. Of course it is difficult to please 100% of all of our guest, we certainly try our hardest. Thank you again for choosing our cottages for your family vacation. We hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable and seamless stay!