Pet friendly cabin private hot tub close to all

Thank you for choosing Village Properties at Sunriver and for taking the time to review your stay. It was a joy to host you at our vacation rental, and we are thrilled to hear that it exceeded your expectations and was a 5-star experience! We hope to welcome you back the next time you plan a trip to Sunriver.

Victor, Thank you for the wonderful review of your experience at Pine Needle 7. We are delighted to hear that it provided the perfect accommodations for your friend's wedding celebration. Your positive feedback on the great location, cleanliness, accessibility, and amenities is much appreciated. We strive to offer our guests a comfortable and enjoyable stay, and it's rewarding to know that we were able to achieve that for your group. We appreciate you choosing Village Properties and look forward to hosting you again in the future.

Glenda, Thank you for choosing Village Properties at Sunriver and for taking the time to tell us about your stay in our rental, Pine Needle 7. It was a joy to host you, and we are happy to hear that you enjoyed our seamless check-in and the home’s well-stocked kitchen. We appreciate you letting us know that you spotted some ants and want to apologize for any discomfort that they caused. We’ve informed our maintenance team, who will get this addressed immediately. Thank you again for choosing us to host you. We hope to welcome you back the next time you want a 5-star stay in Sunriver!

Robert, Thank you for the detailed review of your stay at 7 Pine Needle. We're glad to hear that you enjoyed the location and the cabin's size for your family. Thanks for noting some of the great amenities that the home has to offer, like its pet-friendliness and hot tub. We appreciate you taking the time to provide feedback on areas that need improvement, such as the sliding glass door, bikes, bathroom issues, and deck furniture. We’ve informed our management team, who will investigate these issues and find solutions as quickly as possible. Your comments will help us enhance the guest experience going forward to prevent these from affecting future stays. We're happy to hear that you made great memories during your stay, and we hope you’ll give us another chance to host you again in the future so that we can deliver the 5-star stay we aim to give all our guests.

Hi Sean, Your review of this home helps future guests make informed decision and we thank you for the feedback!

Steve and Missy, we appreciate your feedback greatly on your stay at Pine Needle 7. We love to hear that you guys had such a great time even with the fires just over the mountain range blowing in some smoke. It sounds like such a fun family getaway and we look forward to having you back again. -Village Properties at Sunriver

Hello Shannon - Thank you for taking the time to review us! We are so happy you enjoyed your stay! Tracy.

Thank you for choosing Village Properties at Sunriver, and we're sorry your stay did not meet to expectations. We're sorry the photos didn't accurately convey the furniture scale in the space, and an ant infestation in the kitchen is never acceptable. We take this seriously and will be sharing these details with our maintenance and ownership teams so they can be addressed. Thank you for your honesty, and we hope you'll consider giving us another chance in the future.

Kamika its great to hear that you enjoyed both your trips out here with us. We do look forward to the next time you come out. -Village Properties at Sunriver

We do apologize Pennie for the negative experience you had during your stay. We do hope to see you again and try out another one of our homes and have a much more positive experience. -Village Properties at Sunriver

Jessica, thank you for taking the time to review our pet friendly home of Pine Needle 7. We are so glad that you all had such a great time during your trip and found our check in process easy to handle. Also that you where able to enjoy the bikes and the paths during your stay. -Village Properties at Sunriver

Hello Gary - Thank you for taking the time to review us! We are so happy you enjoyed your stay! Tracy.

Hello Jeff - This is Tracy with village properties. I received your review and wanted to personally reach out to you. Thank you so much for your feedback, we take these reviews very seriously. We are very sorry for the issues that occurred during your visit. We reached out to housekeeping about the cleaning issues and we will let the owner know about your concerns about too much furniture in the house and it needs updating. Concerning SHARC, they are not part of Village Properties, and we have no control over the days that they are open or the capacity that is allowed in the facility at one time. They have been experiencing the same issues that all central Oregon is having with a staffing shortage. As they were dealing with that, they had an employee that tested positive for COVID and had to close the facility completely for a two-week period. I know that this doesn’t help with the frustration that you experienced. I just wanted to let you know that everyone in Sunriver that had passes in their house have experienced the same. Their hours and rules have been changing very rapidly and we have been trying to inform our renters to go to their website for current details. We truly appreciate you taking the time to reach out to us. I hope that this doesn't stop you from coming back to Sunriver and Village Properties. Best regards, Tracy.

Hello Aaron - Thank you for taking the time to review us! We are so happy you enjoyed your stay! Tracy.