Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
Lugares de interés cercanos
A unos pasos de Deschutes River
1 habitación1 baño3 personas
Servicios principales
Tina de hidromasaje en la propiedad
Estacionamiento en la propiedad disponible
Se aceptan mascotas
Cocina
Lavadora
Aire acondicionado
Explora la zona
Bend, OR
Deschutes River
Place, Deschutes River
1 min a pie
Organización sin fines de lucro Downtown Bend Business Association
Place, Organización sin fines de lucro Downtown Bend Business Association
12 min a pie
Teatro Tower
Place, Teatro Tower
12 min a pie
Redmond, OR (RDM-Robert's Field)
Airport, Redmond, OR (RDM-Robert's Field)
22 min en auto
Dónde vas a dormir
1 habitación (para 3 personas)
Habitación 3
1 cama Queen
Sala de estar 1
1 sofá cama matrimonial
1 baño
Baño 2
Excusado · Solo regadera
Ambientes
Cocina
Oficina
Con balcón
Información de la propiedad
Riverfront Cottage - Steam Room & Pet Friendly!
Summary:
Welcome to "Hot Dam". Up to three guests can stay here, on the queen bed and a twin size sleeper sofa (in the living room). You’ll have everything you need to relax and take in the beauty of the Deschutes River and popular Riverfront Trail through the windows or on your patio. Enjoy heated floors, a fireplace, in-unit laundry, a huge walk in shower that doubles as a steam room, as well as access to an indoor pool and hot tub! Bring along 2 pets for an additional fee.
The Space:
'Hot Dam' is what we call this absolutely stunning river-level cottage, which is situated right in the heart of Bend! Up to three guests can stay here, on a queen bed in the bedroom and a twin size sleeper sofa in the living room. Walk in and be immediately greeted with floor to ceiling windows surrounding almost the entire cottage, showing off the absolutely stunning river views from all angles! Feel free to keep the blinds open because these windows are tinted on the outside for privacy. You will be able to take in the views of outside, but outside won't be able to take in the views of you!
Heated tile floors with river rock detailing run throughout the condo, except for the bedroom, which has plush, comfy carpeting, ensuring your feet will never feel anything but comfort while in this cottage. In the living room, you will find one of two flat screen TVs in the condo for catching up on your favorite shows, as well as a gas fireplace to really take the comfort level up a notch! The fireplace can be viewed from the bedroom as well, and there's even a switch to control it right beside the bed so you can turn it off if it gets too toasty, without even getting out of bed!
Whether you truly enjoy cooking or find it just a means to an end, this kitchen has it all. It is well equipped with plenty of custom built storage and everything you might need to whip up some of your favorite meals. Make use of the extra gadgets in this kitchen such as a tortilla press, blender, Crockpot and more!
The luxurious bathroom has a double vanity sink with 'movie star' lighting surrounding the two mirrors. The best part of this bathroom is the walk-in shower that is almost large enough to be considered a small room of its own, and it doubles as a steam room! Toss in your favorite scented shower bomb and you basically have a mini-spa right here in your rental!
'Hot Dam' is one of just a few condos in our rental pool that has its own washer and dryer right in the unit! We also have a coin-operated laundry room on-site if you happen to want to do a couple of loads of laundry at one time.
Glass doors open from both the living room and bedroom onto a serene riverfront patio where you can peacefully sit for hours with your coffee or tea and enjoy the Deschutes River Trail and all of the sounds of nature that accompany it.
The cottage itself is spectacular but even more so is the unbeatable location. Bring your fishing rods because you are just steps away from the Deschutes River! Not into fishing? Pack up a picnic and take it next door to Pioneer Park where your dog can run to its heart's content! Once you're ready to hit the town, follow the Deschutes River Trail, which is just a 10-15 minute walk directly into downtown! This property also comes with the use of our indoor heated pool and hot tub! This unit is also pet friendly, so feel free to bring up to 2 furry friends for a $69 pet fee! See you soon!
Guest Access:
The cottage comes with a unique code which will get you entry into your unit. There is a laundry room on the property, which is open from 9am-10pm daily, same goes as the pool.
This is a 1st floor unit, there are 0 steps required to access the unit.
The Neighborhood:
260 Hot Dam
Getting Around:
You are on the edge of downtown Bend, so once you get here you don't necessarily need to use your car. Everything you need is in walking distance.
Other Things to Note:
This is a cottage in a shared complex, and it's worth noting that from time to time, you might hear everyday sounds coming from neighboring units and common areas within the facility.
This cottage is pet-friendly. There will be an additional pet fee of $69, limit of 2 pets for this unit.
The cottage comes with a limited supply of complimentary coffee, sugar, and creamer.
Interaction with Guests:
Bend Riverside Rentals manages more than 40 privately owned riverfront condos. We have a rental office on the property that is open no less than 8 hours a day. We give you your space, but we’re available on-site if you need anything.
1. The check-in time is 4 p.m. and the check-out time is 11 a.m. year-round. Early check-ins and late check-outs are not permitted.
2. There shall...
Información importante
Información importante
No. de propiedad: 3249484vb
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios y botiquín de primeros auxilios
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Información de la zona
Bend
Esta casa de campo se encuentra a orillas del agua, en River West, Bend. Aquellos que deseen hacer una actividad pueden ir a River's Edge Golf Course (campo de golf) y Fábrica de cerveza Deschutes, mientras que quienes deseen conocer los puntos de interés del área pueden optar por Sun Mountain Fun Center y Bend Rock Gym (gimnasio). También vale la pena conocer High Desert Museum y Jardín de rocas Petersen. Las actividades como pesca ofrecen una gran oportunidad de disfrutar del agua y, si buscas un poco de adrenalina, puedes hacer paseos a caballo, alpinismo y escalada en roca en los alrededores.
Organización sin fines de lucro Downtown Bend Business Association - A 12 min a pie - 1.1 km
Teatro Tower - A 12 min a pie - 1.1 km
Medios de transporte
Sunriver Station - 23 min en auto
Redmond, OR (RDM-Robert's Field) - 21 min en auto
Restaurantes
McDonald's - A 16 min a pie
Pho Viet & Cafe - A 12 min a pie
Bend Brewing Company - A 13 min a pie
Sidelines Sports Bar & Grill - A 12 min a pie
Midtown Yacht Club - A 13 min a pie
Preguntas frecuentes
¿Riverfront Cottage - Steam Room & Pet Friendly! acepta mascotas?
Sí, las mascotas pueden quedarse en esta propiedad (límite de 2).
¿Cuánto cuesta hospedarse en Riverfront Cottage - Steam Room & Pet Friendly!?
Al 6 oct. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Riverfront Cottage - Steam Room & Pet Friendly! el 6 dic. 2026 serán a partir de $1,448 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿Cuánto cuesta el estacionamiento en Riverfront Cottage - Steam Room & Pet Friendly!?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en Riverfront Cottage - Steam Room & Pet Friendly!?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en Riverfront Cottage - Steam Room & Pet Friendly!?
El check-out es a las 11:00.
¿Dónde se encuentra Riverfront Cottage - Steam Room & Pet Friendly!?
Esta casa de campo se encuentra en River West, a 10 minutos a pie de Deschutes River y Blockbuster. Organización sin fines de lucro Downtown Bend Business Association y Drake Park (parque) también se encuentran a 15 minutos.
Opiniones
9.2
Magnífico
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 26 de 38 opiniones
10 - Excelente
26
Puntuación de 8, es decir, Bueno. Basada en 8 de 38 opiniones
8 - Bueno
8
Puntuación de 6, es decir, Aceptable. Basada en 3 de 38 opiniones
6 - Aceptable
3
Puntuación de 4, es decir, Malo. Basada en 1 de 38 opiniones
4 - Malo
1
Puntuación de 2, es decir, Terrible. Basada en 0 de 38 opiniones
2 - Terrible
0
9.0/10
Limpieza
10/10
Condiciones de la propiedad
9.6/10
Check-in
9.4/10
Comunicación
10/10
Ubicación
9.4/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Kris M.
14 jul. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Super cozy spot on the river to spend a few days. Perfect location near shops and restaurants. Amazing shower and very responsive hosts.
Se hospedó 3 noches en julio de 2026
Opinión verificada
10/10 Excelente
gloria c.
17 jul. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We have stayed here the last couple you years and we will be back !!!!We love everything about this place it’s gets better each year!
Se hospedó 2 noches en julio de 2026
Opinión verificada
10/10 Excelente
Carie L.
13 ago. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We could not fulfill our stay but the communication was great
Se hospedó 2 noches en agosto de 2026
Opinión verificada
8/10 Buena
darlene r.
10 ago. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Was a nice view of the river and close to downtown. We enjoyed our stay.
Se hospedó 2 noches en agosto de 2025
Respuesta de VrboOwner, el 17 ago. 2025
Thank you, Darlene. Come back anytime!
Opinión verificada
10/10 Excelente
Samantha C.
18 jul. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Super cute cottage! Will definitely stay again.
Se hospedó 2 noches en julio de 2025
Opinión verificada
10/10 Excelente
Erin H.
24 sep. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great stay
We had a great stay! The space had everything we needed and was in a great location within walking distance to restaurants and shops. Would definitely stay again!
Se hospedó 4 noches en septiembre de 2023
Respuesta de VrboOwner, el 25 sep. 2023
Erin, thank you for taking the time to leave us a review! We greatly appreciate all of your feedback! We are happy to hear that you enjoyed your stay and our location! We are just a few steps away from the Deschutes Riverside and only a 10-15 minute walk into Downtown Bend! We would love to host you again for your next trip to Central Oregon!
Opinión verificada
10/10 Excelente
Valerie W.
17 sep. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great place
We enjoyed the location right on the river and trail. Also the pool/hot tub was very nice. Of course the bathroom with the steamy shower was awesome.
Se hospedó 2 noches en septiembre de 2024
Respuesta de VrboOwner, el 18 sep. 2024
The pool and hot tub are awesome to come back to after a long day on your feet adventuring around Bend! We are happy to hear you were able to experience all of the fun things we are near, especially the river trail! The views during the fall months are unbeatable. Until next time Valerie, take care!
Opinión verificada
8/10 Buena
Carol K.
7 jun. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Two night stay was very enjoyable. Unit was nice and clean, but would recommend new couch in living room. Great location in a beautiful area. Overall a good experience.
Se hospedó 2 noches en junio de 2025
Respuesta de VrboOwner, el 25 jun. 2025
We love the feedback, Carol! We are always looking for ways to improve so we will certainly check out the couch. As for the stay itself, we are so happy that you had such an awesome stay. Bend truly is an amazing place and we are happy to hear you got to enjoy it!
Opinión verificada
10/10 Excelente
Rob
9 jul. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Relaxing River View
Very comfortable and relaxing stay. Enjoyed the river front view and soothing sound of the river. The property was clean, and very comfortable. Would love to stay again.
Se hospedó 1 noche en julio de 2023
Respuesta de VrboOwner, el 9 jul. 2023
Rob, we definitely have to agree with you! These units are considered a hidden gem here in Bend as almost everyone who visits always comes back! We are just a short ten-15 minute walk to the heart of downtown which means endless things to do and see. We are so happy to hear that you enjoyed your stay as that is our top priority. We look forward to having you back in the future and we are wishing you safe travels back home!
Opinión verificada
10/10 Excelente
Jessica P.
2 jul. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great location and view!
This condo and rental was perfect for our family of three with a ten year old and a 30 pound dog. We loved the location for views, walking, accessibility to all that Bend has to offer, the pool, and the steam shower. We would definitely stay here again.
Se hospedó 4 noches en junio de 2024
Respuesta de VrboOwner, el 3 jul. 2024
We are so happy that you loved your stay in room 260, Jessica! Being able to take your furry friends along when you travel just makes it so much better. The view and location are amazing and we are glad you took advantage of the awesome pool and steam shower. We hope to see you back in the future!
Opinión verificada
10/10 Excelente
Tianna B.
8 jun. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Prefect stay
The place is very cozy! Would stay here any day. Very clean and prefect for two! I’ll miss that shower!
Se hospedó 3 noches en junio de 2024
Respuesta de VrboOwner, el 10 jun. 2024
Tianna, we are delighted to hear that your condo was well cleaned before you arrival! We have our own on-site staff who worlds has to ensure our guests have clean and coos y stays! We would love to host you again in the future!
Opinión verificada
10/10 Excelente
Lisa D.
22 jul. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Awesome location on the river! So close to the Deschutes Trail.
Adorable condo with all needed amenities. Very impressive shower system!
Se hospedó 3 noches en julio de 2023
Respuesta de VrboOwner, el 23 jul. 2023
Lisa, thank you for taking the time to leave us a review! We are happy to hear that you enjoyed your condo! All of our condos are individually designed and decorated to give our guests a sense of home away from home! We would love to host you again!
Opinión verificada
10/10 Excelente
Lauren H.
23 jul. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Perfect Spot
Fabulous!
Se hospedó 2 noches en julio de 2024
Respuesta de VrboOwner, el 24 jul. 2024
Thank you so much for the feedback! We are thrilled that you enjoyed your stay.
Opinión verificada
10/10 Excelente
Karen P.
18 jun. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful view!
I haven't been to Bend in decades and wanted to spend time at the river. This was the perfect view and location! A great space and a fantastic shower/steam room.
Se hospedó 4 noches en junio de 2024
Respuesta de VrboOwner, el 20 jun. 2024
We are so happy to hear you were able to enjoy this place just as much as we do! With having breathing taking views of the Deschutes River from your own living room really leaves you wishing you had booked a longer stay. Not to mention the patio that you are able to enjoy your home cooked meals on! We hope this time around it doesnt take you as long to come back and visit Bend. We would absolutely love to have you back!
Opinión verificada
10/10 Excelente
Shelby M.
31 may. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful walkable spot to downtown Bend
This was a beautiful spot. Everything was smooth from the check in process to response time from the owner. The unit was beautiful, and had gorgeous views of the river. It made for such a cozy weekend away. Highly recommend!
Se hospedó 2 noches en mayo de 2024
Respuesta de VrboOwner, el 2 jun. 2024
Shelby, thank you for your recommendation! We greatly appreciate it! We are thrilled to hear your stay went smoothly and you had a cozy stay! You are welcome here at Bend Riverside Rentals anytime!
Opinión verificada
10/10 Excelente
Bob F.
26 feb. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great location
Very pleasant for the three of us. Any small needs were quickly addresses. Lots of light switches! 🙂 Would stay again.
Se hospedó 3 noches en febrero de 2023
Respuesta de VrboOwner, el 26 feb. 2023
Bob, thank you so much for leaving us a review of your stay here at Bend Riverside Rentals! We are so glad you were able to enjoy our location - close enough to walk downtown while still being immersed in the natural beauty of Bend and the Deschutes! We are happy that you enjoyed your stay and felt you had everything you needed to make the most of your trip to Central Oregon! We can't wait to welcome you back on your next trip to Bend!
Opinión verificada
10/10 Excelente
Tamara S.
29 ago. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Staying on the river was beautiful! Easy walk along the River to downtown restaurants and shops. The place was small but very efficient. We had everything we needed plus an incredible shower! It would have been perfect if it was a King size bed.The guest before us left dirty towels in the washer. Otherwise the place was clean.
Se hospedó 4 noches en agosto de 2025
Respuesta de VrboOwner, el 30 ago. 2025
Thank you so much for your thoughtful feedback! We’re glad you enjoyed the peaceful riverfront location, the easy walk into downtown, and that the space had everything you needed; plus that incredible shower. We hear you on the bed size and will keep that in mind for future updates. We’re also sorry about the towels left in the washer; that should have been caught before your arrival, and we’ll make sure our housekeeping team double-checks those details. We appreciate your kind words and would love to welcome you back!
Opinión verificada
10/10 Excelente
Sheila J.
24 dic. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
A little bit of bend
The location of this unit is amazing. The shower is quite enjoyable. Everything is comfy and clean.
Se hospedó 2 noches en diciembre de 2023
Respuesta de VrboOwner, el 24 dic. 2023
Sheila, we appreciate you taking the time to share some feedback with us! We are pleased to hear that you loved our location! All of our riverside cottages are no more than 15 steps from the Deschutes Riverside which gives them some pretty amazing views! We are glad you were able to enjoy the shower! This condo has our most unique shower which also doubles as a steam room! We would love to host you again for your next Bend getaway!
Opinión verificada
6/10 Aceptable
joy h.
21 jul. 2024
Le gustó: Check-in y ubicación
No le gustó: Comunicación
Report
Enjoyed the location and roominess of the unit. Sadly, the only downside was sparse, shabby and uncomfortable seating.
Se hospedó 3 noches en julio de 2024
Respuesta de VrboOwner, el 21 jul. 2024
Joy, thank you for this feedback! We are glad that you enjoyed the location as we love it too! Unfortunately, all of our units are individually owned so we have no control over the seating. We will be sure to let the owners know that they might want to look into some new stuff! Thank you for staying with us!
Opinión verificada
10/10 Excelente
Maria G.
30 may. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Can't Miss!
This little gem is as advertised -- amazing location and well-stocked kitchen and spa-like bathroom. The river and path are right outside your door! Will be back soon...
Se hospedó 3 noches en mayo de 2023
Respuesta de VrboOwner, el 1 jun. 2023
Maria, thank you for taking the time to leave us a review! We are glad to hear that you enjoyed your stay! Cottage 260 "Hot Dam" is just steps away from the Deschutes riverside with its very own back patio! This cottage also offers a washer and dryer, heated floors and a steam shower! We would love to host you again in the near future!
Opinión verificada
10/10 Excelente
Lindsay C.
30 jul. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Riverhouse Cottage
The cottage was the perfect location and such a beautiful stroll into town! My only compliant was the cleanliness mentioned by other reviewers. I emailed the staff about the broken garbage disposal and filthy AC filter, and both issues were corrected that same day. I would absolutely stay there again.
Se hospedó 6 noches en julio de 2024
Respuesta de VrboOwner, el 31 jul. 2024
Lindsay, we appreciate your review! Taking the river trail into downtown to grab a bite to eat is surely relaxing, beautiful, and defiantly enjoyable! We also want to say thank you for being so kind. Our housekeeping team has indeed been short staffed this summer but they are truly trying their best to keep up! Be sure to give us a call when planning your next visit!
Opinión verificada
8/10 Buena
David S.
17 sep. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Nice Rental…
Nice property with great views of the river. Property manager was very helpful and friendly. Some small issues with cleanliness, inoperable and/or functionality of accessories such as various lighting, heated floors, and shower functions was troubling. However, we did enjoy our stay
Se hospedó 2 noches en septiembre de 2023
Respuesta de VrboOwner, el 17 sep. 2023
David, thank you for taking the time to leave us a review! We greatly appreciate all of your feedback! We are happy that you enjoyed your stay and our location! We are disheartened to hear that you had cleaning concerns during your stay. Our staff works hard to ensure all of condos are well cleaned and we are sorry to hear that this was not the case for you. We would have loved the opportunity to rectify your concerns during your stay, but we understand you may not have know this option was available to you. We are currently in the process of creating an instruction manual for all the special amenities this condo has to offer! In the meantime, our on-site staff is always happy to answer any questions on how to utilize specific amenities! We would love to have the opportunity to host you again in the future!
Opinión verificada
8/10 Buena
sandy r.
23 may. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Could use a little furniture update
View was great, location was the best, outlet in bathroom still not fixed,
We would again stay in the Hot Dam room. Enjoyed the view and being close a nice walk way for our dog.
Nice to have the washer and dryer
Wish the garbage deposit area was closer to manageable. Just drove to it.
Shower was great and warm floor were a nice asset
All and all would recommend.
Se hospedó 10 noches en mayo de 2024
Respuesta de VrboOwner, el 24 may. 2024
We're so happy to hear that you enjoyed your stay in the 'Hot Dam' condo here at Bend Riverside Rentals! The location really can't be beat, with the patio out back that is just a stone's throw from the river! Makes for some great r&r time! Sorry that the dumpster area wasn't the most convenient to get to, that is where our HOA has placed it and unfortunately we don't get a say in that part. The heated floors sure to help the coziness of the condo, don't they!? We can't wait to have you back next time you want a little trip to Bend!
Opinión verificada
10/10 Excelente
Kelly S.
5 nov. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
25th anniversary
The view was for sure the best part of this cute little room. But the beds were so uncomfortable (why not a king bed)?! The seating was also uncomfortable. Just a few updates and it is spot on! Check in was a breeze! We showed up about 20 min early for check in. After driving through a blizzard( mini blizzard) the very nice girl at check in was so nice and and was a delight! It really is beautiful just a few updates.
Se hospedó 3 noches en noviembre de 2024
Respuesta de VrboOwner, el 6 nov. 2024
Thank you for all of this amazing feedback, Kelly! You have given us some great things for us to think about and defiantly take into consideration. We will be headed over to the unit this week to test out the mattresses and if they happen to need replacement, we could try to look into possibly upgrading the mattress to a king size. We will also check out the seating arrangements! Thank you again!
Opinión verificada
4/10 Mala
Denise H.
31 dic. 2023
Le gustó: Check-in y ubicación
No le gustó: Limpieza, comunicación, veracidad del anuncio
Unexpected Disappointment
Overall shabby and dirty, white soap scum all over shower, dead electrical outlets, heated flooring ONLY in 1/2 the kitchen, toilet loud ran off/on all day, empty light socket in shower ceiling, leaky showerhead, broken furniture, management unresponsive.
The river view was fantastic! Front desk did the best they could.
Se hospedó 5 noches en diciembre de 2023
Respuesta de VrboOwner, el 10 ene. 2024
Denise, thank you for taking the time to offer your candid review of your stay with us. We work hard to ensure all of our guests have an amazing and relaxing time with us. For you, as you have stated, that was not the case. For this we deeply apologize. The unit you stayed in is one of our most well loved condos we manage so it is discouraging to us as well to hear that you did not enjoy it. We have spoken with our housekeeping manager and housekeeping staff about this in an effort to ensure issues like yours do not get missed or overlooked in the future. When you brought your concerns to our attention, we immediately offered to come and have a complete re-clean done as well as replacing the broken light bulb. We offered you a gift card to be able to walk down the street and enjoy lunch on us while we took care of the issues as well. We know this is not much but we do hope to have another chance in the future to prove to you that this place truly is amazing. Take care and Happy New Year to you and your family.
Acerca del anfitrión
Anfitrión: Bend Riverside Rentals
Idiomas:
inglés
Anfitrión Premium
Se distingue por ofrecer una buena experiencia a sus huéspedes