1st Floor 'Home in Paradise' Ocean front, Free Wi-Fi, Exercise and Laundry room

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Thank you for letting us know a new coffee maker is needed. It will be replaced ASAP. We do try to keep our rental prices competitive. We do try to provide items that may be found at home so short and long term renters can pack less. We will have the cleaning company check to be sure items remain organized from renter to renter. Hope you were able to find the eating utensils we keep in the drawer to the left of the cooking range. The cleaning company recently sent a picture of the organization in that drawer. We appreciate your review and suggestions. We strive to have happy renters!

Thank you. Look forward to you returning.

Thanks for the reminder to leave a list of restaurants and grocery stores. Many excellent restaurants to choose from. Publix, Food Lion, Walmart grocery stores nearby.

Thank you. A higher table and chairs for the porch - wonderful suggestion.

Viewing our condo through our guests eyes helps us make positive changes. Thank you.

Yes, the balcony door is difficult to open. The HOA is in the process of replacing the windows. doors and siding in that order. Phase one (of three phases) has been completed. Phase two will begin in September at the end of the season. We can address any smells by contacting the cleaning company with a phone call as soon as we receive notice that there is a problem. The living room has all new furnishings. New porch bar chairs and table suggested by a guest on the way.

We just changed cleaning companies. It is good to get this review, tho not good, so we can make arrangements with a better company.

Thank you. The coffee pot issue is strange. Some travelers say both work and some say neither work. We have bought three coffee pots in the last two years. With the new cleaning company, we are working on it.

We are still working with the HOA on the wifi service. 'We' being all owners. Any cracked or broken tiles will be taken care of. We aim to please.

We are advised not to swim in the ocean when there are riptides. There are three pools on the island and one is right outside the screened patio of this villa. Each guest is called to confirm safe arrival and ask if the villa is ok. Anything reported is addressed (like the broken toilet seat). New bedroom furniture & rugs were put in new 2 years ago adding more dresser drawers, a jewelry drawer, a phone and TV to the bedroom. The stove and refrigerator were replaced new last year. The heat pump that resides on the roof exposed to the elements is to be replaced this year. Living room updates are planned. There have been no increases in rental rates for this villa since 2003 (gate fees decided upon by the Home Owners Association have increased some). Constructive criticism is welcomed. Significant health issues have prevented owner visits to the villa since June 2009 but new linens, towels and pillows are on the way. We aim to please our guests!

We are at the condo, and we brought a large skillet and pot along with bowls to store and cook with, cereal bowls, forks, knives and spoons (though there were some forks in a drawer with cooking utensils), new towels and bath cloths. Also 16 oz cups because the tile floor is unforgiving to glasses accidently dropped on the floor (perhaps that's what happened to the missing glasses. We aim to please!

Thank you!

Repairs, new furniture and renovations are in progress. Thank you.

Not contacting the traveler was caused by miscommunication between my son Ty and I: he thought I responded, and I though he responded. I will do the responding from now on. We learned the cleaning company was not doing all the requested services when the HVAC needed repair. The filter had not been changed at all as requested. We now have a new cleaning company. We bought three (3) coffee makers in the last two (2) years and have yet to discover why they stopped working. We have asked the new cleaning company to check and see if we need another one or if the one we have needs cleaning. We have repaired the garbage disposal twice because coffee grounds were poured down the sink instead of in the garbage. We do strive to give travelers a positive experience and appreciate reviews both positive and negative. Ann