4/10 Mala
Krista A.
17 sep. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The condos themselves may be okay, but the security here is invasive, overbearing, and downright creepy. The worst part is that security openly takes photos and videos of guests on their balconies. Balconies are supposed to be private spaces where families can relax, not places where strangers with cameras watch and record you.What makes this even worse is that this isn’t an isolated complaint. If you look at the reviews, it’s the same issue over and over again — guests feeling harassed, stalked, and made uncomfortable by security. Yet management has done nothing to fix it. By ignoring the number one complaint about this property, management has shown a total lack of care for guest experience and family privacy.We were accused of smoking in the pool area the day we arrived, and we hadn’t even been down to the pool yet?Half of the outlets were shot. We had to change the air filter because it was so nasty. Absolutely nothing to sanitize or clean with. The vacuum would not hold a charge longer than 2 minutes & the straw broom looks like someone took a bite out of it.My call to action to management: Stop dismissing this as a guest problem and start addressing the unprofessional, invasive behavior of your security staff. End the balcony surveillance, respect guest privacy, and actually listen to the feedback you’ve been given time and time again. Until then, this place is not family-friendly, it’s not welcoming, and I cannot recommend it.
Krista A.
Se hospedó 7 noches en septiembre de 2025
