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Barrier Dunes Townhome | Heated Pool | Dog Friendly | Near Beach

Galería de fotos de Barrier Dunes Townhome | Heated Pool | Dog Friendly | Near Beach

Una zona residencial frente al mar con edificios de varios pisos, una playa de arena y cielos azules despejados.
Una piscina amplia y clara con mobiliario de terraza de madera y palmeras.
Cocina privada
Una terraza techada al aire libre con una mesa redonda y sillas, una parrilla y vistas a casas vecinas.
Zona arenosa de playa con valla de madera, parque infantil y casas al fondo.

Opiniones

9.6 de 10,
Excepcional

Aspectos destacados

  • Ubicación cerca de la playa
    Disfruta del mar y siéntete en el paraíso con una ubicación destacada por los huéspedes.
  • Alberca climatizada
    Una opción poco común en esta zona: relájate y nada cómodamente.
  • Ubicación céntrica
    Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
2 habitaciones2+ baños6 personas

Servicios principales

  • Balcón
  • Alberca
  • Asador
  • Aire acondicionado
  • Acceso a internet
  • Se aceptan mascotas

Explora la zona

Ver en el mapa
Port St Joe, FL
  • Place, Parque estatal T.H. Stone Memorial en St. Joseph Peninsula
    ‪1 min a pie‬
  • Place, Beach
    ‪2 min en auto‬
  • Place, Playa México
    ‪45 min en auto‬

Habitaciones y camas

2 habitaciones (para 6 personas)

Habitación 1

1 cama Queen

Habitación 2

2 camas individuales

Habitación 3

2 camas individuales

2 baños, 1 medio baño

Baño 1

Tina o regadera · Excusado

Baño 2

Tina o regadera · Excusado

Baño 3

Excusado

Ambientes

Deck o patio
Cobertizo o lanai
Cocina
Con balcón
Área de juegos al aire libre
Jardín
Área de comedor

Información de la propiedad

Barrier Dunes Townhome | Heated Pool | Dog Friendly | Near Beach

Reservations include beach gear credit ($35 daily), personalized to fit your needs. Beach gear options include kayaks, paddle boards, bikes, chairs, umbrellas, coolers, corn hole, and much more. Applicable for stay durations between 3-21 nights.

Snowbirds are welcome!

Beach Berry is a charming 2-bedroom, 2.5-bath townhome located in the beautiful Barrier Dunes community on North Cape San Blas. This lovely vacation rental can accommodate up to 6 guests and offers a comfortable stay with its well-appointed features.

The primary bedroom features a queen-sized bed and an attached bath for privacy and convenience. The twin guest bedroom also includes its attached bath, perfect for additional guests or family members. In the living room, you'll find a cozy day bed with a twin trundle, allowing for flexible sleeping arrangements.

Guests can enjoy modern entertainment with a SMART television and high-speed WiFi, ensuring connectivity and relaxation during your stay. Beach Berry is an ideal beach destination, situated in a family-friendly gated community with various amenities to enjoy.

The townhome boasts an end unit location with only one shared wall, offering additional privacy. Covered parking is available for small vehicles, and the screened porch provides a relaxing outdoor space with a propane grill, outdoor seating, and picturesque views of the fishing pond with a soothing water fountain.

Barrier Dunes provides a range of activities for guests, including playgrounds, catch and release fishing ponds, pickleball courts, and two community pools (one with stunning Gulf views). Guests will also have access to beach toys such as floats, pails, and a wagon for a fun-filled beach day.

For dining options, nearby restaurants like Longbills, Peachy's, St. Joe Shrimp Company, and the Trading Post offer delicious meals within reach. T.H. Stone Memorial Park is conveniently located less than a mile away with a boat launch for outdoor enthusiasts.

Beach access is just two blocks away, providing easy entry to the beach for activities like shelling and surf fishing. If you're looking to explore further, downtown Port St. Joe is a short 15-minute ride away, offering additional dining options, boutique shopping, and a boat launch.

Enjoy a memorable beach getaway at this well-equipped and inviting townhome in an enviable coastal setting.

Please be mindful, a starter supply of amenities are provided. Depending on the guests length of stay, additional amenities may have to be purchased.

• Primary renter must be at least 25 years old.
• Dog friendly property. Up to 2 dogs permitted (60 lb maximum per dog). $125 nonrefundable pet fee. Cats and restricted
dog breeds are not permitted.
• Signed rental agreement required prior to arrival.
• Credit card processing fees are nonrefundable. No exceptions.
• Guests may be charged for stained or damaged linens and towels.
• Pool heat is provided October through November and March through April.

Agrega fechas para ver los precios

Propiedades similares

Reglas de la propiedad

Hora de inicio del check-in: 16:00
Edad mínima para rentar: 25
Hora límite del check-out: 10:00
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Niños

Se permiten niños: edad mínima de 0 a 17 años
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Eventos

No se permiten eventos
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Mascotas

Se aceptan mascotas
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Fumar

No se permite fumar

Información importante

Información importante

No. de propiedad: 4028788vb
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios y cerradura de alta seguridad

Información de la zona

Port St. Joe

Esta casa de vacaciones se encuentra cerca de la playa de Port St. Joe. Faro Cape San Blas y Centennial Building son lugares emblemáticos locales, y algunos de los puntos de interés del área incluyen Frank Pate Park y Port Theatre Art and Culture Center. Las actividades como paseos en jet ski y buceo ofrecen una gran oportunidad de disfrutar del agua y, si buscas un poco de adrenalina, puedes hacer senderismo y exploración de cuevas en los alrededores.
Sección del mapa
Port St Joe, FL

Qué hay cerca

  • Parque estatal T.H. Stone Memorial en St. Joseph Peninsula - A 1 min a pie - 0.1 km
  • Beach - A 2 min en auto - 1.8 km
  • Faro Cape San Blas - A 10 min en auto - 13.0 km
  • Port St. Joe Beach - A 14 min en auto - 16.4 km
  • Playa México - A 45 min en auto - 57.1 km

Restaurantes

  • ‪Hunt’s Oyster Bar & Seafood On St. Joe Bay - ‬A 18 min en auto
  • ‪LongBill’s on Cape San Blas - ‬A 16 min a pie
  • ‪Peachy’s - ‬A 5 min en auto
  • ‪Pomodoro Italian Grill and Bar - ‬A 21 min en auto
  • ‪The Cape Trading Post - ‬A 5 min en auto

Preguntas frecuentes

¿Hay alberca en Barrier Dunes Townhome | Heated Pool | Dog Friendly | Near Beach?

Sí, la propiedad cuenta con alberca. Podrás disfrutar de albercas climatizadas.

¿Cuánto cuesta hospedarse en Barrier Dunes Townhome | Heated Pool | Dog Friendly | Near Beach?

Al 24 sept. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Barrier Dunes Townhome | Heated Pool | Dog Friendly | Near Beach el 26 ene. 2027 serán a partir de $3,898 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.

¿Barrier Dunes Townhome | Heated Pool | Dog Friendly | Near Beach acepta mascotas?

Sí, se aceptan mascotas en la propiedad.

¿Cuánto cuesta el estacionamiento en Barrier Dunes Townhome | Heated Pool | Dog Friendly | Near Beach?

Hay estacionamiento disponible en la propiedad.

¿A qué hora es el check-in en Barrier Dunes Townhome | Heated Pool | Dog Friendly | Near Beach?

Hora de inicio de check-in: 16:00.

¿A qué hora es el check-out en Barrier Dunes Townhome | Heated Pool | Dog Friendly | Near Beach?

El check-out es a las 10:00.

¿Dónde se encuentra Barrier Dunes Townhome | Heated Pool | Dog Friendly | Near Beach?

Esta casa de vacaciones se encuentra junto al mar, a 0.4 km de Parque estatal T.H. Stone Memorial en St. Joseph Peninsula, y a 5 km de William J. "Billy Joe" Rish Recreation Park y Palmer Beach. Parque estatal St. Joseph Peninsula y Pig Island también se encuentran a 10 km (6 mi).

Opiniones

9.6

Excepcional

Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 22 de 27 opiniones
Puntuación de 8, es decir, Bueno. Basada en 4 de 27 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 0 de 27 opiniones
Puntuación de 4, es decir, Malo. Basada en 0 de 27 opiniones
Puntuación de 2, es decir, Terrible. Basada en 1 de 27 opiniones

9.6/10

Limpieza

9.2/10

Check-in

9.0/10

Comunicación

9.8/10

Ubicación

10/10

Veracidad del anuncio

Opiniones

Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great stay
Se hospedó 3 noches en abril de 2026
Respuesta de VrboOwner, el 18 abr. 2026
Thank you so much for staying with! We would love to host you again, so please keep us in mind for your future stays.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Clean and nice neighborhood. Close to beach. Had ponds nearby with lots of turtles. We enjoyed the nearby state park beach as well. Overall great place. Nice and relaxing.
Se hospedó 4 noches en julio de 2026
Opinión de un sitio asociado

10/10 Excelente

Quiet Town and Great Place

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The beach was a short three minute walk and the rental had everything we needed for a great stay!
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The Beach Berry was clean and a great place for my family to stay. I would stay here again. Check in and out was easy. I do wish it was better stocked. Like there was no aluminum foil or upstairs master bathroom hand soap. The upstairs smoke alarm beeped, but we couldn’t find a new battery. We just bought one. Just small things, no big deal. All in all I would recommend it.
Se hospedó 7 noches en agosto de 2026
Respuesta de VrboOwner, el 1 sep. 2026
Thank you so much for your thoughtful review, Cameron! We’re thrilled to hear that you and your family enjoyed The Beach Berry and found the check-in and check-out process easy. It was a pleasure having you, and we truly appreciate your kind recommendation! Regarding the items you mentioned, since COVID, we no longer leave supplies such as aluminum foil, paper products, or other household items from one guest to the next for health and sanitation reasons. We do provide a starter supply of amenities for our guests and are always happy to help if you need anything additional during your stay. We’re sorry for any inconvenience this may have caused. As for the smoke alarm, we sincerely wish we had known! If you had reached out to us, we absolutely would have sent someone over right away to take care of the battery and make sure everything was working properly. We never want a small issue like that to cause any inconvenience during your stay. Thank you again for being such wonderful guests, for your understanding, and for taking the time to share your feedback. We truly appreciate you and would be delighted to host you and your family again anytime!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
The townhouse was as we expected. Location was not a bad walk to the beach. We had everything we needed. Management was very quick to respond to our needs. I would recommend this location to others.
Se hospedó 7 noches en junio de 2026
Respuesta de VrboOwner, el 2 jul. 2026
Thank you so much for choosing to stay with us and for taking the time to share your review! We're so glad the townhouse met your expectations, had everything you needed, and that you found our team responsive throughout your stay. We truly appreciate your recommendation and would love to welcome you back again. Please keep us in mind for your future travels!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
Great stay. Super nice. Weather messed up our plans, so we couldn't enjoy the property fully. Super comfy, super clean, pet friendly. Great time. Would recommend highly.
Se hospedó 4 noches en marzo de 2026
Respuesta de VrboOwner, el 24 mar. 2026
Thank you so much for staying with us! We truly appreciate your feedback. Please keep us in mind for your future travels. We’d love to host you again!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Relaxing location with the pond out back and view of bay out front!
Se hospedó 4 noches en octubre de 2025
Respuesta de VrboOwner, el 17 oct. 2025
Thank you for sharing your feedback! We’re so glad you enjoyed the relaxing location and the beautiful views of the pond and bay. Please keep us in mind for future travels, we’d love to host you again!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great stay

Well equipped property at one of our favorite places!
Se hospedó 4 noches en julio de 2024
Respuesta de VrboOwner, el 12 jul. 2024
Thank you for your kind review. Knowing you enjoyed yourself makes our whole year! Please keep us, New Wave, in mind for future travels!
Opinión verificada

8/10 Buena

Le gustó: Limpieza y veracidad del anuncio
No le gustó: Comunicación
These properties are nice but the company can be hard to get in contact with. We had an issue with the keycode for the door at arrival and the host never even got back to me. Thankfully the property manager answered and was able to get us inside. Other than sometimes poor communication is was a very pleasant trip and we very much enjoyed the townhouse!
Se hospedó 8 noches en abril de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Perfect getaway!

Property was great for our stay. Plenty of comfortable space. Great communication with owner.
Se hospedó 5 noches en junio de 2025
Respuesta de VrboOwner, el 2 jul. 2025
Thank you so much for your kind words! We’re so glad to hear that you found the property comfortable and that communication was smooth. It was a pleasure hosting you. Please keep us in mind for your future travels—we’d love to welcome you back!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
This property really fit our needs. The playground, pickleball courts, and proximity to the beach were our main draws. We also enjoyed how close it was to the state park. Everything was clean and well-kept at the condo.
Se hospedó 5 noches en julio de 2025
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Long weekend

We loved the property and townhouse. Dog friendly and easy walk to beach access.
Se hospedó 3 noches en junio de 2024
Respuesta de VrboOwner, el 6 jul. 2024
Thank you so much for your kind review! We're delighted to hear that you loved our property and found it dog-friendly and conveniently located near the beach access. It was a pleasure hosting you, and we look forward to welcoming you back soon!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great location

This property was perfect for my family of four and dog. The description and pictures are accurate for the listing. The beach is a short walk and is beautiful! The property is also close to restaurants and general store. We would stay here again.
Se hospedó 4 noches en julio de 2024
Respuesta de VrboOwner, el 31 jul. 2024
Thank you so much for your kind words. we are thrilled to hear you enjoyed your stay with New Wave. Please keep us in mind for future travels!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We spent most of our time enjoying the beach or the two swimming pools, and were delighted by how calm and quiet Cape San Blas was. Since we preferred to cook most of our meals ourselves, it was also nice to have a great kitchen with all of the pots, pans, etc. that we needed. We spend plenty of time riding the bikes that we rented as well, and couldn't be happier with the overall experience. The owners were very welcoming, and were quick to answer our questions as they came up...WELL DONE!
Se hospedó 5 noches en septiembre de 2025
Respuesta de VrboOwner, el 17 oct. 2025
Thank you so much for your wonderful review! We’re glad to hear you enjoyed the peaceful atmosphere of Cape San Blas, the beach and pools, and that the kitchen had everything you needed. It’s great that you made the most of your stay with bike rides. We truly appreciate your kind words. Please keep us in mind for future visits, we’d love to host you again!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Wonderful spot

We have stayed all over the cape and with teenage boys and a granddaughter we love the flexibility of staying in Barrier Dunes. This VRBO was absolutely perfect for our family. Nice and close to the pool and park without being too far from the beach. The house was cute and very well stocked (not always a given). We will definitely be coming back.
Se hospedó 2 noches en julio de 2024
Respuesta de VrboOwner, el 23 jul. 2024
Thanks for your feedback! We're glad you found the location and amenities ideal for your family. Hope to host you again soon!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great Vacation

This home was as advertised. Communication with the property manager was great. She was very responsive. This home has been kept up well. The kitchen has everything we needed. We loved the area and had the best weather. The beds were a little hard and need updated as well as the screened in porch. We had the best trip!
Se hospedó 7 noches en junio de 2025
Respuesta de VrboOwner, el 25 jul. 2025
Thanks so much for your thoughtful review! We’re glad you had such a great stay and appreciate the helpful feedback. Please keep us in mind for future travels, and thanks again for staying with us!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Wonderful condo in paradise

The condo was great for our family of 4 but could have easily accommodated 6. An end unit in a quiet, dog-friendly neighborhood - the condo is tucked in behind the pond and steps from the playground. The pool is a quick walk away with the beach just beyond that. We visited the State Park multiple days in a row and was literally the first turn out of the neighborhood. It was absolutely gorgeous!The condo itself was very comfortable. Super soft mattresses and good fans for those inevitable sunburns. The kitchen was stocked with everything we needed and the drive under parking was an added bonus for pulling the truck in and everyone hosing off - and staying in the shade.
Se hospedó 7 noches en mayo de 2025
Respuesta de VrboOwner, el 20 jun. 2025
Thank you so much for the thoughtful review! We're so glad the home was a great fit for your family and that you enjoyed the peaceful, dog-friendly neighborhood, nearby amenities, and the beautiful State Park. It sounds like you truly made the most of your time! We’re happy the home was comfortable and well-stocked for your stay—those soft beds and shady parking do make a difference. We’d love to welcome you back, so please keep us in mind for future travels!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Perfectly Peaceful Getaway

The property in its entirety was well maintained & clean. It was a quiet & peaceful all hours of the day/night. I brought my 12yo son with me for a quick dip out toes in the sand before he's too cool to hang with mom anymore. It was a relief that I didn't have to worry about him being exposed to the party scene. The condo itself was adorable, VERY roomy & well furnished. Literally anything we needed was there. Communication was fantastic & any concerns were promptly addressed. I intentionally picked a place with a pool but didn't need it as the beaches were so clean & not crowded. We loved the screened in porch & having the pond in the backyard was a wonderful surprise. I'm already looking forward to my next stay.
Se hospedó 4 noches en julio de 2024
Respuesta de VrboOwner, el 21 jul. 2024
Delighted to know you had a wonderful stay! Your feedback about the quiet setting and well-furnished condo is much appreciated. See you again soon!
Opinión de un sitio asociado

10/10 Excelente

A place so special, you’ll never want to leave!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family & I had the most beautiful experience during our time on the Cape @ Barrier Dunes. We were so sad to leave and wish we could’ve stayed forever. The rental property itself was spacious, yet cozy for our family of 6. We were right across from the neighborhood playground and right around the corner from 1 of 2 community pools. We utilized both of these everyday. The second pool is right on the beach & was beautiful/ relaxing. The walk to the beach wasn’t bad either, especially with our complimentary rental gear credit. We also enjoyed all of the balconies at our townhome. We made great use of the main screened in space, and ate breakfast outside every morning. The beach itself was spectacular & we made memories we will cherish forever. The local environment of the Cape & Port St. Joe is one of charm & kindness. We fell in love with this area and decided we will be back every year. Truly a place that is embedded in our hearts & I recommend everyone visit!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wonderful beach retreat! Thank you for sharing your beautiful home!
Se hospedó 3 noches en septiembre de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
I had several questions after booking and while at the townhome. The communication with the hosts was great and they were very quick to respond. Great location and easy walk to the beach. We enjoyed our stay!
Se hospedó 5 noches en julio de 2026
Respuesta de VrboOwner, el 10 ago. 2026
Thank you so much for choosing to stay with us and for taking the time to share your wonderful review! We're so glad to hear you enjoyed the great location, easy walk to the beach, and our prompt communication. We truly appreciate your kind words and would love to welcome you back again, so please keep us in mind for your future travels!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Our family enjoyed the property and the Barrier Dunes community. After meals, the kids loved checking out the turtles in the pond right behind the unit. The outdoor shower was great for cleaning off after the beach. We would recommend staying at this property and would definitely consider staying here for future trips.
Se hospedó 5 noches en junio de 2026
Respuesta de VrboOwner, el 10 ago. 2026
Thank you so much for choosing to stay with us and for taking the time to share your wonderful review! We're so glad your family enjoyed the property and Barrier Dunes community, especially the turtles in the pond and the convenient outdoor shower after beach days. We truly appreciate your recommendation and would love to welcome you back again, so please keep us in mind for your future travels!
Opinión verificada

8/10 Buena

Le gustó: Ubicación y veracidad del anuncio
No le gustó: Check-in y comunicación
Definitely a good place to stay in the area. Just needs a desperate carpet cleaning. Upon arrival there were three obvious pet stains in the master bedroom carpeting that I had to clean. Otherwise good place. Needs to be repaired. There are several areas throughout the unit that have been bandaged vs actually repaired. All cosmetic, but makes you feel like you aren’t getting your money’s worth on the value paid vs expected value from the pictures. It’s understandable being a pet friendly unit but the cleaners should do better job is all. We always choose pet friendly due to our buddy that tags along but this one was a little lacking in sanitation. Again it’s pet friendly so we were surprised but not shocked. The grounds are very nice and very easy access to beach and pools.
Se hospedó 6 noches en junio de 2026
Respuesta de VrboOwner, el 23 jun. 2026
Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the location, beach access, and community amenities. Barrier Dunes is one of our pet friendly homes, and while we strive to maintain high cleaning standards between every stay, we apologize if the condition of the carpeting did not meet your expectations upon arrival. We wish we had been notified during your stay, as our team would have gladly investigated and addressed any concerns at that time. Regarding the maintenance items you mentioned, many of the areas referenced are cosmetic in nature and do not affect the functionality of the home. While New Wave manages the property, decisions regarding major updates, renovations, and capital improvements are ultimately made by the homeowners. We will be sure to share your feedback with them as guest input is valuable when evaluating future upgrades and improvements. We appreciate your comments and will also review your housekeeping concerns with our cleaning team. Thank you again for staying with us, and we hope you'll consider visiting the area again in the future.
Opinión verificada

2/10 Terrible

Le gustó: Limpieza y veracidad del anuncio
No le gustó: Check-in y comunicación
New Wave Property management was rude and unprofessional. We had issues getting in the gate and they responded to me like they were chastising a child. I received an email 4 days before the trip that stated “check in information”. It said N/A for gate code and security code so I reached out and said “hey, we’re getting there super late, how do we get in?” They responded with its contactless with a code. Apparently 20 years ago, when I created the account, my cell # was 1 digit off. It’s never been an issue and I never realized it happened because I did not check the “please send me critical trip updates via text” box. I’ve always gotten emails. Well, they sent a critical update via text which I take responsibility for because the number was wrong, but I reached out when I didn’t have arrival information and they didn’t provide it, so at 1:00 am when I got there and realized that I didn’t have a way in, I was told, “well, you put your number in wrong.” Okay, you’re right, but I’m still locked out, and unfortunately don’t have good enough service to argue via text. Fortunately while on the phone with VRBO someone called and the text with the code came through at the same time. It was very upsetting and unprofessional. The condo was beautiful and clean, but when we go back, we will find a condo with a different management company. Also, they sent no less than 5 emails that week soliciting rentals, so I had no reason to think I was also getting a text with check in information.
Se hospedó 4 noches en mayo de 2026
Respuesta de VrboOwner, el 18 jun. 2026
Thank you for your feedback. We are glad to hear you found the condo beautiful and clean, but we are sorry your arrival experience was frustrating. After reviewing the reservation, the gate and door access information was sent to the contact information associated with the booking. Unfortunately, the phone number on file contained an incorrect digit, which prevented those messages from reaching you. While we understand this was an honest mistake, it did impact our ability to deliver the arrival information successfully. That said, we recognize there was an opportunity for clearer communication when you contacted us prior to arrival, and we are sorry for the confusion. Our goal is always to make the check in process as smooth as possible, especially for guests arriving late at night. We appreciate you bringing this to our attention and will review our communication process to see where we can provide additional clarity for future guests. Thank you again for your feedback, and we wish you all the best in your future travels.
Opinión verificada

8/10 Buena

Se hospedó 3 noches en julio de 2026

Acerca del anfitrión

Anfitrión: Brittney Hulsey

Foto de perfil del anfitrión

Idiomas:

inglés

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