Oceanfront beach cottage with large deck & W/D - dog-friendly

Hi, Lynne. Thank you for providing us with this valuable feedback. We are glad to hear you enjoyed the location of our home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.

Thank you for your feedback! We’re glad to hear you enjoyed the spacious layout, great location, and relaxing back deck. We apologize for the cleaning and safety issues you encountered and will share your comments with the owner to ensure these are addressed. We’re happy you were able to make memories during your stay and hope to welcome you back in the future!

Thank you so much for sharing your feedback with us. We are glad to hear that you found the home clean, comfortable, and enjoyed the wonderful location, as well as being able to bring your dogs along. We are very sorry to learn about the issues you experienced with the deck and the WiFi, as well as the lack of grass for your pets. Your safety and comfort are very important to us, and we will be sure to pass your concerns along to our local team so they can address the deck repairs and look into the WiFi reliability. Regarding the pet-friendly aspect, we understand how important outdoor space is for your dogs, and we appreciate you bringing this to our attention. We’ll review the listing details to ensure future guests have clear expectations. We truly appreciate your understanding and hope to have the opportunity to host you again in the future.

Thank you so much for your feedback, Ted. We are thrilled to hear that you enjoyed the location and proximity to the beach. I am so sorry to hear about all the difficulties you experienced during your stay. It must have been incredibly frustrating to have so many things not working properly or inaccessible. It's disappointing that you were not able to fully enjoy the amenities that were advertised and that you encountered so many inconveniences. Your experience is certainly not what we want for our guests, and I apologize for the inconvenience you faced. Please know that we take your feedback seriously and will work to address these issues to ensure a more pleasant experience for future guests. We hope to have the opportunity to welcome you to our home in the future.

Thank you for your review, Jessica, we are happy to hear you enjoyed the location of our home. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We are disappointed to see that this concern was not reported to us during your stay as we would have been happy to assist. We have passed your feedback along to our housekeeping staff so they are aware of your concerns. Additionally, while we acknowledge that beds will not suit everyone's specific preferences, we regret that it was not suitable for your party and any discomfort you may have had. We appreciate you letting us know there is room for improvement, and we'll pass your comments regarding bed comfort onto our management team for consideration. We appreciate your feedback as a means to improve, and we hope to have the opportunity to impress you in the future!

Hi Jessi, thank you for your kind words! We're delighted to hear you felt welcomed and enjoyed your stay overall. We sincerely apologize for the inconvenience of not having a functioning fridge for part of your visit and for any communication issues along the way. Our local team confirmed a one-night refund was provided with the owner’s approval to help address this inconvenience. We appreciate your feedback and will continue working to improve. We hope to host you again for a smoother and more enjoyable experience in the future!