Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This vacation rental had an excellent location and matched the property description very well. The property was clean, well-maintained, and had convenient parking. Unfortunately, during our stay the power went out to our unit. The main breaker for the unit was tripped and needed to be reset. This should not have been a big deal to flip the breaker and get on with the rest of our vacation. The breaker, however, was in a locked room attached to the building. The manager (Stubbs) did not immediately respond, but the owner of the unit showed up to try to help gain access. Stubbs (and maybe the HOA?) continued to try to say we could just flip the breaker and refused to believe the door was locked. The owner was not able to get access to the breaker and we were left the rest of the day and night without any power in the unit. There were no flashlights in the unit and it was a very hot night with no fans. One family member was without their sleeping machine and did not sleep. The power was restored the next day after being out for more than 15 hours. Overall, this was a terrible experience for something so simple as a breaker. Stubbs did apologize profusely and offer a small refund (less than 40% of one night rental fee) in response to the situation.Other small things that could make the property better: -Property lacked on some cooking utensils (no pizza cutter, ice cream scooper)-Property has fairly transparent blinds with sidewalk lights outside the unit, so the window's will not be dark at nightPositives:-Great Parking-Welcome packet and unit binder were thorough with instructions and rules-The available surfboards and boogieboards made our week!-Unbeatable view-Responsiveness of owner-Excellent location-Great neighbors (most of which are permanent residents - not renters)
