6/10 Aceptable
Joe M.
9 jul. 2024
Beautiful property, but…
First, the positives: The property was absolutely wonderful and well kept. In fact, the house exceeded our expectations! The property is located in a beautiful community, and it is a very quick and pleasant walk to the beach and also to nearby restaurants and shops.
The check-in process was great, and the property management company left very nice items for us ($100 gift card, sunscreen, etc). Again, this exceeded our expectations!
Unfortunately, however, we did see a large cockroach scamper across the floor one evening. Fortunately, we were able to catch it and release it outside. When we came back inside, we asked our son where the cockroach came from and he pointed to an area between the kitchen and master bedroom. We looked on the floor where he pointed and saw another smaller cockroach dead under a small table. I contacted the property management company via text regarding the cockroaches (with a picture of the dead cockroach), and they replied stating they would send the pest control company out the next day (the day of our departure). I don’t know what I expected to hear from the property management company, but I was surprised at how cavalier their response seemed to be. If not for the cockroaches, I would definitely give this property a 5-star review.
Joe M.
Se hospedó 4 noches en junio de 2024