Stunning Bright flat

Hi Mickael, We're thrilled to hear that you had a positive experience during your stay. Thank you for taking care of the flat! Best Regards, Marco and Team

Hi Andrew, We're thrilled to hear that our accommodation served as a great base for your time in London. Being situated close to grocery stores and various dining options allows our guests to easily access their daily essentials and explore the local culinary scene. Thank you for spending some time to let us know that you had a great time! Best Regards, Marco and Team

Hi James, It's wonderful to know that our flat served as a pleasant retreat for you after your days in the city. We understand the value of having a comfortable and peaceful space to return to, and we're pleased that you found our location to be both quiet and vibrant. Being close to transportation options adds to the convenience of exploring the city. Thank you for choosing our flat, and for taking care of it. You ve been an amazing guest! Best Regards, Marco and Team

Hi Anne, It was our pleasure to have served you. We're glad to know that we made the transaction seamless for you. Thank you for taking care of the flat and for being a superb guest! Regards. Marco and Team

Thank you for sharing your feedback. We understand and respect your perspective, and we appreciate you taking the time to explain your concerns. We would, however, like to clarify a few points for future guests. The hallway store room is used to keep items required for cleaning, maintenance, spare laundry, and other supplies. As it is a private store room and not part of the guest accommodation, we keep it locked. We also regularly have families with children staying with us, so keeping the room locked helps prevent access to items that could potentially create a safety hazard. The store room has never been shown as part of the rental in any of our listing photographs. In more than a decade of hosting, we have never had a guest ask to inspect the store room. Nevertheless, when you raised the concern, our manager understood your point and guided you on how to access it. Regarding the vacuum cleaner, we were not aware that it had been left inside the bedroom wardrobe. It appears that our staff had placed it there by mistake. Had this been brought to our attention during your many calls and messages with our manager, we would have arranged for it to be removed immediately to make your stay more comfortable. We would also like to mention that our manager made several efforts to accommodate your requests during your stay. When you made a very last-minute request for a late checkout, he arranged it so that you would not have to wait outside while transitioning to your next accommodation. Our housekeeping team attended to your request at around 11 pm (which was way out of their working hours) to help ensure you were comfortable. On another occasion, when you accidentally locked yourself out, our manager responded immediately and resolved the issue for you. Neither the late checkout nor the spare key was charged to you; we absorbed these additional costs ourselves simply to make your stay as convenient and comfortable as possible. With regard to the noise, we genuinely were not aware that trains were running through the area at night. None of our previous guests had mentioned this to us. Our manager also checked the Transport for London information available at the time, and there was no indication of overnight train services. Unfortunately, this is something outside our control, although we completely understand that it affected your experience. CONSIDERING THIS, THE OWNER EVEN OFFERED YOU A REFUND FOR THE REMAINING NIGHTS IF YOU CAN FIND ANOTHER PLACE, BUT YOU PREFERED TO STAY FOR YOUR CONVENIENCE. Regarding the mirrors, the bedroom is equipped with a dressing table and mirror for guests to use while getting ready. We will also look into whether we can add a full-length mirror without compromising the bedroom's layout, interior design, or appearance. We understand that some aspects of your stay did not meet your expectations. At the same time, we hope this response provides some context regarding the steps our team took throughout your stay to assist you whenever concerns were brought to our attention. We genuinely value guest feedback and will certainly take your comments into consideration as we continue to improve the experience. Thank you again for acknowledging our manager's courtesy, and we wish you all the best for your future travels.

Hi David, Walking along the canal and through Regent's Park sounds like a lovely way to explore Central London, and we're pleased that our location facilitated these pleasant strolls. Thank you for being an awesome guest! Best Regards. Marco and Team

Thank you Kurt for this generous review. Flats in London do not have aircons as it is very rare to have hot temperatures here. Today it s cloudy and temperatures are hovering 19-20 degrees. However we do provide many fans. We hope to see you soon!

Mitch and Lisa, it was a pleasure having you stay! Camden's vibrant energy is infectious. We hope our triple-glazed bedroom windows ensured peaceful nights for you - they've proven effective on our travels. Looking forward to welcoming you back soon. Take care and safe travels!"

Thank you for your words and thank you for your stay in London with us!

Hi Arvy, It was a pleasure to host you, would happily recommend Arvy to other hosts. Left the flat in an impeccable situation. Best Regards, Marco and Team

Hi Chantal, Thank you for taking the time to share such a detailed review. I’m truly glad to hear that you found the apartment comfortable, well-equipped, and thoughtfully laid out, and that the location worked well for you and your family. Regarding the noise, Camden is one of London’s most vibrant central neighborhoods, and being in such a convenient location does come with some city activity, especially near main roads. That said, nights are generally quiet, and our other guests—including recent stays—have been able to rest comfortably throughout. I understand each guest has their own sensitivity to noise, and I appreciate you sharing your perspective.

Hi Melanie, Thank you for taking the time to provide such a detailed and thoughtful review of your stay at our flat. We're delighted to hear that your experience matched your expectations and that you and your family had a wonderful stay. It's great to know that the flat lived up to the photos and met your cleanliness and comfort standards. Access to Netflix for family relaxation in the evening and reliable Wi-Fi are features we're happy you enjoyed. The convenient location of the flat is indeed a great advantage. Thank you for being a superb guest! Best Regards, Marco and Team

Hi Arnaud, We're delighted to hear that you found it ideally located and top-notch. Location is indeed a crucial aspect of any accommodation, and we're glad that our apartment met your expectations in this regard. We aim to provide our guests with convenience and accessibility to nearby attractions and amenities. Thank you for being a superb guest! Best Regards, Marco and Team

Hi Aurelien, We're delighted to know that the apartment suits your liking. It has indeed all the amenities that you would need to have a great stay. Located near the canal and only a few minutes walk from the buzz of Camden. Thanks for being an awesome guest! Best Regards, Marco and Team