Profitez d’un aménagement spacieux qui offre à chacun plus d’espace pour se détendre.
Barbecue
Profitez d’une expérience paisible de grillades en plein air, une caractéristique rare.
Emplacement central
Grâce à l’emplacement pratique, vous n’êtes jamais loin de l’endroit où vous devez vous rendre.
Découvrez des points d’intérêt à proximité
Tout près : Kensington High Street
2 chambres1 salle de bain4 personnes
Commodités populaires
Barbecue
Stationnement sur place disponible
Réfrigérateur
Internet
Laveuse
Baignoire
Explorez la région
London, ENG
Kensington High Street
Place, Kensington High Street
8 min à pied
Olympia Conference and Exhibition Centre (centre d'expositions)
Place, Olympia Conference and Exhibition Centre (centre d'expositions)
8 min à pied
Centre commercial Westfield London
Place, Centre commercial Westfield London
11 min à pied
Londres (LHR-Heathrow)
Airport, Londres (LHR-Heathrow)
46 min en voiture
Où vous dormirez
2 chambres (4 personnes)
Chambre 1
2 lits 1 place et 1 lit bébé
Chambre 2
1 très grand lit
1 salle de bain
Salle de bain 1
Baignoire ou douche · Baignoire · Toilettes · Douche uniquement
Espaces supplémentaires
Cuisine
Coin salle à manger séparé
Salle à manger
À propos de cet hébergement
(Nouveau) Appartement chic à Kensington Olympia. 4 personnes (2 chambres)
Gratton Road est un charmant appartement victorien de deux chambres bien aménagé dans le «village» de Brook Green, à l'ouest de Londres, à Kensington Olympia. L'appartement a de hauts plafonds, est lumineux et aéré et est décoré et équipé à un niveau élevé. L'appartement est situé dans un quartier résidentiel calme, au coin de Milson Road, l'une des routes les plus recherchées de la région. Cette propriété est une entreprise de location de vacances dédiée et gérée par des professionnels, et non une location dans la maison de quelqu'un. Même si nous l'avons rendu extrêmement simple!
Cet appartement spacieux dispose d'un grand salon et d'un coin repas séparé pouvant accueillir jusqu'à six personnes. Il y a une cuisine moderne bien équipée avec réfrigérateur, congélateur, lave-vaisselle, four et plaque de cuisson, micro-ondes et équipement de cuisine complet. Il y a une télévision à écran large dans le salon avec toutes les chaînes TNT et DVD. Également une station d'accueil «Zeppelin» Bowers & Wilkins et un accès haut débit Wi-Fi. La propriété est nettoyée avant et après votre arrivée et Ana la femme de ménage est disponible pour un nettoyage supplémentaire si nécessaire. Il y a un accès par interphone de sécurité depuis la rue en dessous.
Gratton Road dispose de deux chambres bien proportionnées, l'une avec un lit king-size, faite par le pain incroyablement confortable, et beaucoup d'espace de stockage, l'autre avec deux lits jumeaux qui peuvent être attachés. Il y a une salle de bain moderne avec du carrelage en travertin et une nouvelle baignoire et douche, et beaucoup d'eau chaude. Les serviettes et le linge de lit sont fournis.
Cette zone de l'ouest de Londres est à proximité de l'aéroport d'Heathrow (20 minutes en voiture ou en taxi), au cœur de l'Uber Chic Kensington & Chelsea, des glorieux Holland et Hyde Park de Londres et du nouveau centre commercial étonnant de Westfield. Il y a de nombreuses stations de métro à proximité pour accéder au centre de Londres, et l'un des meilleurs pubs gastronomiques de Londres, la Havelock Tavern, ainsi que de nombreux restaurants réputés à proximité.
Nous nous réjouissons de vous accueillir chez vous depuis chez vous ...
Our TEAM are on hand MONDAY to FRIDAY, 8.30am to 5.30pm. Outside of working hours they will only be available to deal with EMERGENCIES.
Check in is 3pm, until 9pm. Check out is 11am. Our office closes at 9pm on the dot! We are NOT CONTACTABLE after that hour as we need our beauty sleep
Failing to return keys to the instructed place will result in a fee of £45. Losing a set of KEYS will result in an £90 charge to get them replaced.
Renseignements importants
À savoir
Nº de l’hébergement : 10479027
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
Possibilité de location à long terme
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée
À propos du quartier
Londres
Cet appartement vous donne rendez-vous à Londres, plus précisément dans le centre-ville. Si les célèbres Marble Arch et Kensington Palace figurent parmi les immanquables, les non moins sympathiques Musée d'histoire naturelle et Grande roue London Eye comptent parmi les attractions les plus populaires des environs. Envie de vibrer ? Consultez l'affiche de l'illustre Royal Albert Hall, ou envisagez une soirée à l'agréable Excel London. Sortez les clubs de golf et pratiquez votre swing sur l'un des parcours de la région ou vivez de nouvelles aventures en plein air en vous essayant à différentes activités telles que les balades en vélo.
Olympia Conference and Exhibition Centre (centre d'expositions) - 8 min à pied - 0.7 km
Centre commercial Westfield London - 11 min à pied - 0.9 km
Holland Park (parc) - 15 min à pied - 1.3 km
Cromwell Road - 18 min à pied - 1.6 km
Transport
Station de métro Kensington (Olympia) - 4 min à pied
Station de métro Shepherd's Bush - 12 min à pied
Aéroport de Londres Heathrow (LHR) - 31 min en voiture
Restaurants
Eat Street - 4 min à pied
Kampai Kensington - 9 min à pied
Coe’s Bakery - 4 min à pied
Debbie Jo - 5 min à pied
The Hand & Flower - 7 min à pied
Foire aux questions
Chic apartment in Kensington Olympia accepte-t-il les animaux de compagnie?
Non, l’établissement n’accepte pas les animaux de compagnie.
Combien coûte le stationnement à Chic apartment in Kensington Olympia?
L’hébergement dispose d’un stationnement sur place.
À quelle heure est-il possible d'arriver à Chic apartment in Kensington Olympia?
L’arrivée est possible à partir de 15 h.
À quelle heure doit s'effectuer le départ à Chic apartment in Kensington Olympia?
Le départ est à 11 h.
Où se situe Chic apartment in Kensington Olympia?
Hammersmith et Fulham - appartement se trouve à moins de 10 minutes de marche des sites suivants : Olympia Conference and Exhibition Centre (centre d'expositions) et Kensington High Street. Hyde Park et Oxford Street se trouvent également à moins de 5 km. Station de métro Kensington (Olympia) et Station de métro Kensington (Olympia) sont à 5 minutes de marche.
Avis
9,4
Exceptionnel
Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Sweet apartment near Kensington/Olympia tube station. We stayed nine nights and found this to be a restful refuge from which to explore all that London has to offer. Quiet neighborhood within a walk of several different tube stations makes it easy to get to Central London. We also walked the local area and enjoyed dinner at several local restaurants, a welcome respite from more heavily touristed areas. Beds are very comfortable and the sitting room is cozy with two couches ideal for lounging. Hosts friendly, informative, and responsive.
Séjour de 9 nuits en juin 2026
VrboOwner a répondu le 11 juin 2026
Dear Juliet ... thanks so much for such a lovely review, we really appreciate it! You are welcome again any time. Thanks so much and happy onward travels to you! All best Hugo & Tima
Avis vérifié
10/10 – Excellent
Joshua E.
1 janv. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great Stay
We had a wonderful trip and the flat was great. Definitely would rent from again.
Séjour de 10 nuits en décembre 2023
VrboOwner a répondu le 2 janv. 2024
Dear Joshua ... thanks so much for such a lovely review, we really appreciate it! You are welcome again any time. Thanks so much and happy onward travels to you! All best Hugo
Avis vérifié
10/10 – Excellent
Michael B.
13 mai 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great place, location and facilities
Spent 5 nights here and had everything we needed. The unit was clean and well presented, a real home from home experience. Location is perfect for exploring London and experiencing the local shopping, bars and restaurants.
Séjour de 6 nuits en mai 2023
VrboOwner a répondu le 14 mai 2023
Dear Michael... thanks so much for such a lovely review, we really appreciate it! You are welcome again any time. Thanks so much and happy onward travels to you! All best Hugo
Avis ancien
10/10 – Excellent
Desiree R.
12 juin 2017
Wonderful
Wonderful flat ! It felt like home for sure , nice restaurants and pubs around and the underground station was pretty close by
Séjour de 7 nuits en juin 2017
VrboOwner a répondu le 6 mars 2020
Thanks so much for that Desi - that was quick! Happy travels home! all best Lizzie
Avis vérifié
10/10 – Excellent
Anne K.
25 juin 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Wonderful place
What a wonderful place to stay. Was easy to get around with the Tube close by. Easy to get to all the sites, then come back to flat and the quietness of the neighborhood was lovely. Owners had great suggestions on restaurants. Would come back to this flat again.
Séjour de 4 nuits en juin 2022
VrboOwner a répondu le 25 juin 2022
Dear Anne ... thanks so much for such a lovely review, we really appreciate it! You are welcome again any time. Thanks so much and happy onward travels to you! all best Hugo
Avis vérifié
10/10 – Excellent
Konstanze F.
25 août 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Very nice and clean
Séjour de 7 nuits en août 2025
Avis vérifié
10/10 – Excellent
John S.
18 août 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Basecamp for Extended Visit to London
My family of four enjoyed an extended stay at this property, giving us a quiet and well sized place to base all of our adventures from. There is easy access for multiple transit options, and it's close to Shepards Bush where you can rent a car for the day if needed.
Séjour de 28 nuits en juillet 2022
VrboOwner a répondu le 19 août 2022
Dear John ... thanks so much for such a lovely review, we really appreciate it! You are welcome again any time. Thanks so much and happy onward travels to you! all best Hugo
Avis vérifié
6/10 – Acceptable
Edouard C.
19 août 2023
Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Great value for the price
Good apartment, in a nice neighborhood. Very quiet. Big enough for a family.
Séjour de 5 nuits en août 2023
Avis vérifié
10/10 – Excellent
Jason M.
27 mars 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Ideal Flat
Great flat that met my needs for family of 4. Spacious enough and great communication with mgmt team.
Séjour de 7 nuits en mars 2023
VrboOwner a répondu le 27 mars 2023
Dear Jason... thanks so much for such a lovely review, we really appreciate it! You are welcome again any time. Thanks so much and happy onward travels to you! all best Hugo & Tima
Avis vérifié
10/10 – Excellent
Melissa P.
7 juin 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Home Sweet Home in London
The managers were extremely responsive to any needs or questions we had. They provided detailed instructions and wonderful suggestions. The apartment was a wonderful place to rest for weary travelers. We especially loved reading the children's books!
Séjour de 9 nuits en mai 2023
VrboOwner a répondu le 7 juin 2023
Dear Melissa ... thanks so much for such a lovely review, we really appreciate it! You are welcome again any time. Thanks so much and happy onward travels to you! All best Hugo
Avis ancien
10/10 – Excellent
Stacy M.
20 nov. 2016
Lovely flat in great location
This was a perfect flat for our stay! Comfortable, well maintained and centrally located. We especially liked that there was fresh milk and tea available on our arrival after the long flight. Hugo and Lizie were very accommodating and always responded in a timely way. We would definitely rent this again on future trips and recommend it others.
VrboOwner a répondu le 6 mars 2020
Thanks so much for the review Stacy! That is very kind of you and we hope to see you again in London town. Happy onward travels!
Avis vérifié
10/10 – Excellent
Tanja T.
19 févr. 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Beautiful and quite place
We had a great stay in Hugo´s appartment. The location is very nice and quite, good mattrasses, in the kitchen you find everything you need also for bigger coocking actions and it is near to many bus stops. We contacted Hugo a few times and he always answered quickly. Gladly again!
Séjour de 3 nuits en février 2022
VrboOwner a répondu le 20 févr. 2022
Dear Jan... thanks so much for such a lovely review, we really appreciate it! You are welcome again any time. Thanks so much and happy onward travels to you! all best Hugo
Avis vérifié
8/10 – Bien
Aileen
24 oct. 2023
Points forts : Propreté, arrivée, communication et emplacement.
Comfortable London Stay
Very clean and comfortable in good location, easy access to overground and comfy beds. Would’ve been good to know in advance that there was building work going on which caused some noise early in the morning. Overall, nice place to stay however little changes would’ve made a big difference.
Séjour de 4 nuits en octobre 2023
VrboOwner a répondu le 25 oct. 2023
Dear Aileen ... many thanks for the review and glad you enjoyed your stay, yes indeed we would have liked to know about their mini-renovation downstairs too! They are supposed to tell us about that in advance, but needless to say they did not. So we were a little in the dark about it too. We have given them a ticking off about that. And also to say we are also doing a mini renovation at our apartment ourselves next month to give the bathroom and kitchen a new look and feel, i'm guessing that is probably what you are referring to. But glad you had a good time in London town in any case. Kind regards, Hugo
Avis vérifié
10/10 – Excellent
Becky M.
3 déc. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
In short: great host fantastic location roomy, well-appointed apartment a top-tier stay. Highly recommended if you want a nice apartment close to the heart of the city.We had a wonderful stay! The host was very easy to correspond with — quick, clear, and accommodating every step of the way.The location is wonderful. It offers excellent access to a nearby train station, making travel into the London Underground system (and other rail links) very convenient.The neighborhood is quiet. Our upstairs and downstairs neighbors were respectful and quiet — we felt very relaxed the whole time.The apartment itself is spacious, especially for a family of four. There was plenty of room to spread out. It’s also very well equipped for cooking: we were able to make several of our own meals with ease.
Séjour de 10 nuits en novembre 2025
VrboOwner a répondu le 4 déc. 2025
Dear Becky ... thanks so much for such a lovely review, we really appreciate it! You are welcome againj any time. Thanks so much and happy forthcoming festive season to you! All best Hugo
Avis vérifié
10/10 – Excellent
Pamela R.
11 juill. 2019
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great location
The flat was clean, spacious, comfortable and easily accommodated 4 adults. It contains all of the amenities of home with a fully stocked kitchen, all you'll need to purchase is your own food (there are some neighborhood markets in walking distance or Uber to Tesco on Shepherds Bush Road if you want to do some serious grocery shopping). The flat is located in a quiet residential neighborhood yet close to all amenities. Hugo was gracious and always very responsive.
Séjour de 15 nuits en juin 2019
VrboOwner a répondu le 6 mars 2020
Dear Pamela ... thanks so much much for such a lovely review, we really appreciate it! You are welcome again any time. Thanks so much and happy onward travels to you! all best Lizzie & Hugo
Avis vérifié
10/10 – Excellent
norma y.
10 juin 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Quiet neighborhood with nice restaurants. Close to overground.
Hugo & Liz's place was a perfect location for us go about London. After a very busy and tiring day of sightseeing, it was almost meditative to slowly walk a out of the train station and calm down from the quietness of the area. the apartment has everything you need to feel comfortable. we loved having the space to spread out between the 4 of us and the large kitchen table was the perfect center piece when preparing for the day or coming back home with a hot meal. the tried some of the owner restaurant recommendations and all were excellent! thank you for a fantatistic stay!
Séjour de 4 nuits en juin 2023
VrboOwner a répondu le 12 juin 2023
Dear Norma ... thanks so much for such a lovely review, we really appreciate it! You are welcome again any time. Thanks so much and happy onward travels to you! All best Hugo
Avis vérifié
6/10 – Acceptable
eduardo d.
4 janv. 2026
Points forts : Propreté, arrivée, communication et exactitude de l’annonce.
GOOD: The house is comfortable and spacious. The rooms are large enough and the beds are comfortable. The owners are attentive. It's a good quality option. It was very clean upon arrival. BAD: The location is good but far from the city center if you're sightseeing, and train connections to the metro are limited (it's not very complicated, but it's not a direct metro line). The bathroom is small and has no electrical outlet. You need to bring a plug adapter. The downstairs neighbors complain about the slightest noise or footsteps (they have wooden floors).
Séjour de 5 nuits en décembre 2025
VrboOwner a répondu le 5 janv. 2026
Hello Eduardo .. many thanks for the feedback, and glad to hear that you enjoyed your stay. Just in response to your comments on the location, yes that is true, most self catering apartments in London are not in very central London, there are mainly only five star hotels there! And what rentals there are there are extremely expensive. Almost no one actually lives in very central London, so there are very very few rental apartments there. So it is normal in London to have to travel a bit to get into central London by Tube or train. Oh and also we are not allowed by law to have electrical plugs in the bathroom, sorry about that, But all best for 2026, and happy onward travels to you. All best Hugo
Avis vérifié
8/10 – Bien
Sally P.
30 oct. 2021
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Prime London Location
We really enjoyed our family holiday in London. The city is coming back to life and this apartment gave us all we needed to enjoy our time away including a separate twin room for our kids. Well connected by overground, underground and buses. Lovely stuff within walking distance.
What I would say is that a couple of touches would have improved our experience even more. There was no welcome other than a generic note on the board (not even a pint of milk), half a loo roll for the whole week, a single person caffetiere as the only coffee maker, no Bluetooth speaker and the TV had no Netflix/iplayer/internet capability which both feel kind of standard for 2021. Not deal breakers but just felt a bit stingy when you’re paying Central London prices. However, super comfy beds, lovely shower, great spot.
Séjour de 6 nuits en octobre 2021
VrboOwner a répondu le 1 nov. 2021
Thanks for the review Sally, apologies for the non in-person welcome, we did always used to meet & greet normally, however VRBO's contact-less Covid policy is still in place and they ask us just to leave keys for guests in the lock box. (Though apologies there was no milk and orange juice, there should have been, our normal housekeeper Ana was away on holiday that week and her cousin Josi who replaced her does not know the ropes quite so well, sorry about that). No one has ever mentioned the TV Freeview channels before but yes I think you are probably right about that - we will look into a shiny new Smart TV for there! Many thanks again for staying ....
Avis vérifié
6/10 – Acceptable
Erin S.
20 avr. 2023
Points forts : Arrivée, communication
Liked the neighborhood restaurants
Liked the neighborhood feel with very close pubs/restaurants nearby. Check in was easy. Be prepared for a lot of stairs up to the unit. Overall, we thought the apartment was fine, but definitely needed a deep clean in the nooks and crannies, which make a big difference. For example, the bathroom had toothpaste splashes on the faucet and the grout in the shower was moldy. Upon entry from outside the building, there was trash approaching the door, pizza boxes and tortillas on ground. Not the best first impression.
Overall, I thought the pictures depicted a place a little different than where we stayed. Everything worked, but I would say it was just fine and would probably stay somewhere else next time.
Séjour de 4 nuits en avril 2023
VrboOwner a répondu le 20 avr. 2023
Thanks for the review Erin, we're glad you had a nice time there but apologies if there were any cleaning issues. I will forward this to the cleaning staff. I also noticed the rubbish bin area was a mess when i went there the next day., one problem we all have to deal with here in London is urban foxes! They raid the bins all the time and scatter rubbish everywhere. You probably saw my signs in the hallway asking the tenants to put the lids back on the rubbish bins. But needless to say they don't always remember. But you're right it was not a great first impression, i cleaned it up personally the very next day ... but anyway apologies for that! I hope we can entice you back another time as the apartment is getting it's 10-yearly make-over at the end of the year ... Kind regards Hugo
Avis vérifié
8/10 – Bien
Delphine S.
30 oct. 2019
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Très bon séjour à Londres
Un très bon pied à terre pour découvrir Londres. L’appartement est idéal pour une famille de quatre personnes, chaleureux, dans un beau quartier. Il y a tout ce qu’il faut dans l’appartement. Je le recommanderais sans hésiter.
Avis vérifié
8/10 – Bien
VALERIE R.
25 juin 2018
super séjour
Nous avons découvert Londres pour la 1ère fois et nous reviendrons pour le faire partager à d'autres.
C'était vraiment super et le temps étant favorable nous avons pu en profiter.
Séjour de 4 nuits en juin 2018
Avis vérifié
8/10 – Bien
Nathalie N.
18 avr. 2018
Trés agréable séjour dans appartement confortable et bien situé
Un séjour de 5 nuités au 57, Gratton Road en famille avec nos deux filles nous a permis d'apprécier l'appartement bien équipé : bonne literie, eau bien chaude pour les douches, fonds de cuisine appréciable à l'arrivée, ..
Le quartier est trés bien desservi en bus que nous avons souhaité privilégier pour mieux apprécier Londres. Quartier calme, à 5 mn de Kensington high street et d'Holland Park, rue commerçante et trés vivante, Hyde Park rapidement rejoint. Avons pu apprécier également les commerces WAITROSE et TESCO, conseillés par Huggo et Lizbett et les restaurants du quartier et petits commerces ouverts tard le soir. Merci également à Hugo pour toutes les réponses rapides et précises apportées avant et pendant le séjour. Nous reviendrons volontiers ! Nathalie, Olivier, Adele et Clara
VrboOwner a répondu le 6 mars 2020
Thank you so much Natalie - much appreciated - nous vous souhaitons un bel été. Kind regards Lizzie & Hugo
Avis vérifié
8/10 – Bien
Louis d.
4 mars 2018
Nice flat well positionned
We lived in the flat during 3 nights.
Very nice, well positionned!
Avis vérifié
10/10 – Excellent
Ghiaccina
4 mai 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Sehr schöne Wohnung in Top-Lage
Die Wohnung ist sehr gemütlich eingerichtet, alles vorhanden, was man braucht. Wir haben uns sehr wohl gefühlt. Die Nachbarn bemerkt man kaum. Der Kontakt mit dem Vermieter war immer sehr gut. In der Umgebung der Wohnung ist es sehr ruhig. Es sind in dieser und den angrenzenden Straßen viele kleine, süße Reihenhäuser. Der Bahnhof Kensington Olympia ist in wenigen Minuten erreichbar. Auch Einkaufsmöglichkeiten (Tesco, Tesco Express) sind in der Nähe.
Séjour de 7 nuits en avril 2025
VrboOwner a répondu le 5 mai 2025
Dear Ghiaccina ... thanks so much for such a lovely review, we really appreciate it! You are welcome again any time. Thanks so much and happy onward travels to you! All best Hugo
Avis vérifié
6/10 – Acceptable
Fabiana B.
24 août 2023
Points forts : Arrivée, communication et emplacement.
Points faibles : Propreté
Esperienza con luci e ombre
Prima le cose positive: mai avuto host così professionali (materiali informativi completi alla prenotazione, mail di chevk in etc) e veloci nel rispondere a ogni messaggio.
Appartamento con grande potenziale: camere e sala da pranzo molto belli. Buona zona.
Le cose (per me) molto negative: un tempo sicuramente è stato un appartamento di " standard elevato" ora non lo è piú e non è corretto descriverlo come tale: tutto quello che c'è in cucina e in bagno è rotto o sta per rompersi, il frigo è letteralmente a un passo dallo sfascio, le veneziane pure, il mobile del bagno poi è impresentabile. Uno degli asciugamani (scuro) aveva enormi chiazze di candeggina, a quel punto è meglio non fornire gli asciugamani. Le lenzuola pure erano più gialle che bianche. La pulizia dello stabile pure non è buona, ma qui l'host non ha colpe, ho visto che ha lasciato molti cartelli, ma sembra che i vicini non siano capaci di disporre la spazzatura nei bidoni. In sostanza, ci tornerei, ma solo se sapessi che è stato fatto un minimo rinnovamento. Cosí come è adesso, nella mia personale opinione, non vale più il prezzo pagato.
Séjour de 6 nuits en août 2023
VrboOwner a répondu le 4 sept. 2023
Dear Fabiana ... many thanks for the feedback, I have to say that I completely agree with you! And perhaps I should have told you beforehand that we are doing a renovation there in October to rectify the things you mention. Apologies, that is my fault, I had thought that the fridge and blinds would hold out for another month. But yes they are due to be replaced next month, we are just awaiting the new kitchen and bathroom items at the moment. And the outside bin area is also being renovated at the same time. Can we offer you a refund for that, I think that is very fair in this case? I will contact you directly about that... rest assured next time you come it will all be working in tip-top fashion! Kind regards, Hugo
À propos de l’hôte
Hôte : Elizabeth & Hugo
We manage 20 'home from home' beautiful holiday apartments in West London (and a select number of cottages in the Cotswolds). Visit us at Kensington Property Management. And follow us on the image sharing site. We pride ourselves on our warm welcome, personalised service and we will be on hand 24/7 for any information requests or property problems. We love our portfolio of apartments and we are sure you will too… Best wishes, Hugo & Elizabeth
Voici pourquoi l’hôte a choisi cet hébergement
We always loved the fact Brook Green and Kensington Olympia have very cosy 'village' feels whilst still being in the heart of central London and with easy access to the rest of the city. There are two parks on our doorstep, Holland and Hyde parks, glorious in summer. You can walk to the heart of Kensington in 10 mins - so its very well positioned. It is fabulous for pubs and restaurants, very handy for tubes and trains ... and very easy for exiting London on the M4 or M40 motorways.