Stunning, newly refitted apartment is a quiet location perfect for exploring all that The English Ri

I am so pleased you enjoyed your last minute dash to the seaside its lovely to read your kind comments and high scores. Hope that you will choose to book with us again in 2024! Kind Regards Adam

These are very disappointing comments. The remarks about the location are grossly unfair. The apartment is extremely close to the centre of St Marychurch which contrary to what the reviewer said has an extremely vibrant high street - and unusually for modern Britain there is barely a single empty unit. The shops are generally independent and are very varied - to say none of them are decent is extremely insulting to those who run them so well. They may not have been to the taste of the reviewer but does not mean none of them were "decent". In terms of restaurants, there is a huge choice during the day and just as with the rest of the English Riviera, at night you may need to go slightly further afield. In this case a ten minute walk to Babbacombe Downs would have given the guests access to more than a dozen night time eating venues. In relation to beaches, they were literally just ten minutes' walk away from a variety of beaches - it is true that the cliffs are high and they are a long way down is some cases BUT the Victorians bequeathed us the magnificent Cliff Railway which takes visitors up and down in great comfort and style. In terms of other residents and the rubbish - when you book holiday accommodation like this, the chances are you will be staying in buildings where there are permanent residents. I suspect they saw that the guests weren't bothering to separate any recyclable materials and may have given a friendly reminder. That they cared enough to say anything is actually quite commendable. In terms of fans etc. The apartment has Roman blinds which we keep lowered in the summer during the day and that generally keeps the apartment cool. The extreme heat of the last few days may have meant that a fan was necessary and we would have provided one without hesitation. The guests had my mobile number and they could have contacted me at any time. I specifically asked them to do so if there was anything at all that they needed. I will never understand the mentality that chooses not to ask for something and then waits till they get home to complain about something that could easily have been resolved. I respond within hours to any requests of this nature.