Passer au contenu principal

Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!

Galerie de photos de l’hébergement Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!

Un paysage montagneux aux couleurs automnales.
Un bain à remous sur une terrasse en bois, avec vue sur un paysage boisé.
Une cabane en bois dotée d’une terrasse, d’une porte blanche et d’une pancarte indiquant « Bienvenue ».
Une cuisine compacte dotée de meubles en bois, d’un four à micro-ondes, d’un réfrigérateur et d’un coin bar avec des chaises.
Un chalet rustique en bois, doté d’une terrasse en bois, entouré d’une végétation luxuriante.

Avis

8,8 sur 10 – 
Excellent

Points forts

  • Grands espaces
    Profitez d’un aménagement spacieux qui offre à chacun plus d’espace pour se détendre.
  • Bondissez de joie
    C’est l’un des rares hébergements avec un trampoline sur place.
  • Emplacement central
    Grâce à l’emplacement pratique, vous n’êtes jamais loin de l’endroit où vous devez vous rendre.
8 personnes•2 chambres•4 lits

Commodités populaires

  • Piscine
  • Baignoire à remous sur place
  • Animaux de compagnie acceptés
  • Cuisine
  • Laveuse
  • Climatisation

Explorez la région

Afficher sur la carte
Gatlinburg, TN
  • Place, Station de ski et parc d'attractions Ober Gatlinburg
    ‪2 min en voiture‬
  • Place, Aquarium Ripley’s Aquarium of the Smokies
    ‪6 min en voiture‬
  • Place, Siège administratif du parc national des Great Smoky Mountains
    ‪6 min en voiture‬

Chambres et lits

2 chambres (8 personnes)

Chambre 1

1 grand lit

Chambre 2

1 canapé-lit (double)

Chambre 3

1 grand lit

Chambre 4

1 très grand lit

2 salles de bain

Salle de bain 1

Salle de bain 2

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine

À propos de cet hébergement

VUES IMPRESSIONNANTES, Billets GRATUITS pour les attractions de la région.

"Serenity Heights" est un charmant chalet de 2 chambres, acceptant les animaux, niché dans les Great Smoky Mountains. Offrant toutes les commodités de la maison, y compris le WIFI
et accès à la piscine. Cette maison joliment décorée loin de la maison est pratique et proche du parc national et Ober Gatlinburg.

Situé dans Chalet Village, à proximité de Ski Mountain, vous serez à environ 5 minutes de Gatlinburg et à 15 minutes de Pigeon Forge. Il y a des routes de montagne pavées et sinueuses qui sont parfois raides avec des lacets. Le mode 4 roues motrices serait recommandé en cas de mauvais temps et ce chalet ne serait pas considéré comme étant adapté aux motos ou aux remorques. Parking disponible pour 2 véhicules.

Cette unité de 2 chambres, 2 salles de bain qui dort 6 est de 2 niveaux. Au niveau principal, vous trouverez une cuisine entièrement équipée, avec salle à manger pour 6, un espace de vie avec une grande cheminée à bois en pierre, une télévision, canapé-lit Queen, et des chaises. Il y a une chambre à coucher avec une télévision et une salle de bain complète avec un combo douche / baignoire. Le pont de niveau principal offre un ensemble de patio et le bain à remous relaxant, ainsi que de belles vues sur la montagne à tout moment de l'année.

Dans la mezzanine, vous trouverez une chambre King privée avec une télévision. En dehors de la chambre, vous trouverez un bain à remous avec vue sur les montagnes. Il y a aussi une salle de bain complète avec un combo douche / baignoire, et l'accès à la terrasse privée.

Si vous cherchez une charmante cabine de 2 chambres avec toutes les commodités de la maison et de belles vues sur la montagne, ne cherchez pas plus loin, "Serenity Heights" est le chalet parfait pour vous!

*** Il y a un frais non remboursable de 75 $ + animal pour chaque animal de compagnie. Max 40 livres et doit être mis en caisse si laissé seul sur la propriété ***

Ne manquez pas cette occasion --- Appelez-nous aujourd'hui pour réserver cette belle retraite.

Vous recevrez un billet gratuit pour chacune de ces attractions par jour payé de votre séjour.

Aquarium de Ripley

Smoky Mountain Wheel

Dîner et spectacle Pirates Voyage

La magie au-delà de la croyance

Attraction du Stampede de Dolly Parton

Hatfield & McCoy Dîner spectacle

Smoky Mountain Opry

Comédie Grange

Soirée cinéma Xplorie

2 locations de films gratuites à la fois

Ajoutez des dates pour connaître les prix

Hébergements similaires

Aire de séjour
Cozy Cabin w Wooded View, Hot Tub, Pool Table
Gatlinburg
  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse
9.4 sur 10, Exceptionnel, (172 avis)
Cozy Cabin w Wooded View, Hot Tub, Pool Table

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
default

Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements non autorisés
default

Animaux de compagnie

Animaux de compagnie autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Nº de l’hébergement : 1260318vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À propos du quartier

Gatlinburg

Dans le quartier Chalet Village à Gatlinburg, vous trouverez ce chalet près de parcs de loisirs, à la montagne. En vacances, vous aimez vous poser et apprécier la beauté naturelle des lieux ? Les célèbres Parc national des Great Smoky Mountains et Terrain de baseball The Ripken Experience - Pigeon Forge vous attendent. Vous n'êtes pas contre un peu d'action ? Alors, partez à la conquête des non moins emblématiques Ober Mountain et Aquarium Ripley’s Aquarium of the Smokies. Lors de votre séjour, ne manquez pas les incontournables Gatlinburg Space Needle (Centre spatial) et Gatlinburg SkyPark. Découvrez le tubing sur l'eau et le rafting sur les points d'eau des environs ou faites le plein d'aventures en plein air en vous adonnant à différentes activités telles que les promenades à cheval et la randonnée.
Afficher plus de chalets à GatlinburgS’ouvre dans une nouvelle fenêtre
Carte
Gatlinburg, TN

À proximité

  • Station de ski et parc d'attractions Ober Gatlinburg - 2 min en voiture - 1.7 km
  • Gatlinburg Convention Center (centre de congrès) - 4 min en voiture - 4.4 km
  • Aquarium Ripley’s Aquarium of the Smokies - 6 min en voiture - 5.7 km
  • Parc à thème Anakeesta - 6 min en voiture - 5.7 km
  • Siège administratif du parc national des Great Smoky Mountains - 6 min en voiture - 6.1 km

Transport

  • Aéroport de Knoxville McGhee Tyson (TYS) - 78 min en voiture

Restaurants

  • ‪Ole Smoky Distillery - ‬9 min en voiture
  • ‪Sugarlands Distilling Co. - ‬9 min en voiture
  • ‪Puckers Sports Bar - ‬9 min en voiture
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min en voiture
  • ‪Myron Mixon Bbq Co - ‬9 min en voiture

Foire aux questions

Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! possède-t-il une piscine?

Oui, cet établissement propose une piscine.

Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! accepte-t-il les animaux de compagnie?

Oui, cet hébergement accepte les animaux de compagnie.

À quelle heure est-il possible d'arriver à Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!?

Le départ est à 10 h.

Où se situe Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!?

Chalet Village - chalet se trouve à moins de 5 km des sites suivants : Station de ski et parc d'attractions Ober Gatlinburg, Parc national des Great Smoky Mountains et Gatlinburg Convention Center (centre de congrès). Feu de circulation #10 et Tram aérien d'Ober Gatlinburg se trouvent également à moins de 5 km.

Avis

8,8

Excellent

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 32 avis sur 54.
Note de 8 – Bien, d’après 12 avis sur 54.
Note de 6 – Acceptable, d’après 8 avis sur 54.
Note de 4 – Médiocre, d’après 1 avis sur 54.
Note de 2 – Terrible, d’après 1 avis sur 54.

8,4/10

Propreté

9,8/10

Arrivée

9,2/10

Communication

9,4/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Chelsea C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful location

Our trip was beautiful, many bears experienced near the property we loved our time!
Séjour de 4 nuits en mai 2022
VrboOwner a répondu le 18 sept. 2023
Thanks for the review and please come back.
Avis vérifié

6/10 – Acceptable

James L.

Points forts : Arrivée, communication et emplacement.
Points faibles : Exactitude de l’annonce
Check in was seamless.This cabin/chalet needs to be extremely updated. There are issues with the electrical wiring in the fan/lighting in the downstairs bedroom.Either this fan partially works or the light partially works and it's situated directly over the bed, not good if it has a wiring problem.Cleanliness was ok but this unit is just very old and outdated, inside and out.The advertisement and description for this cabin you state Awesome views, not so much. There is a small viewing window between the overgrown trees of the cabins across the mountain and the view in the ad of the Tram view is false, you can't see the Tram, but you can hear it. Might want to update this in the advertisement.The walk-up entrance and back deck were very dirty and in need of some attention.This place just needs some TLC. It's in a good location and is easy to get to from the bottom of the mountain. If the host puts some money into this unit and updates the furnishings it could be a nice place to stay.
Séjour de 6 nuits en mai 2026
VrboOwner a répondu le 28 mai 2026
Hi James, Thank you for taking the time to leave a detailed 6/10 review. We appreciate the honest feedback and are glad check-in was seamless and the location worked well for you.
Avis vérifié

10/10 – Excellent

Craig W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect mountain getaway

We truly enjoyed your mountain getaway. The view was perfect, the nights enjoying the hot tub and the coming up to the fire we’re just the experience we needed.
Séjour de 5 nuits en mars 2022
VrboOwner a répondu le 18 sept. 2023
Thanks so much for your review and we are glad you had a great time.
Avis vérifié

10/10 – Excellent

Cleta M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Wonderful Weekend

Great weekend getaway! Cabin was fat enough from the city to relax and unwind yet close to everything if you want.
Séjour de 4 nuits en février 2021
VrboOwner a répondu le 18 sept. 2023
Thanks for your review and please come back.
Avis vérifié

10/10 – Excellent

Brad T.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Relaxing family cabin

We planned a last minute trip and found this cabin. It was perfect for our family of four. Nice views and very comfy.
Séjour de 5 nuits en mars 2023
VrboOwner a répondu le 18 sept. 2023
Thank you for taking the time to leave a review of your recent stay at our vacation rental. We are thrilled to hear that you and your family found the cabin to be perfect for your last minute trip. It's always wonderful to hear that our guests are comfortable and enjoying the views from the cabin. We appreciate your feedback and hope that you will consider staying with us again in the future. We strive to provide a memorable and enjoyable experience for all of our guests and it sounds like we hit the mark with your stay. Thank you again for choosing our vacation rental and for sharing your experience with others.
Avis vérifié

10/10 – Excellent

Kelsey H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Wonderful property!

We loved our weekend at the cabin. The view is stunning and we spent much of our time enjoying if from the hot tub. The location was perfect for hiking in the smokies. We are very pleased with our stay and would recommend it to anyone!
Séjour de 3 nuits en mars 2023
VrboOwner a répondu le 18 sept. 2023
I'm so glad to hear that you had a wonderful weekend at the cabin and enjoyed the stunning view from the hot tub. It's great to know that the location was ideal for your hiking plans in the Smokies. Thank you for taking the time to share your positive experience and for recommending the cabin to others. I'm sure your feedback will be helpful for future guests looking for a memorable getaway in the area.
Avis vérifié

10/10 – Excellent

Donna W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Excellent family vacation location

Great location. Excellent views. Pet friendly. Close enough to Gatlinburg and Pigeon Forge for recreational activities, restaurants, shows; as well as grocery stores for essentials. Plenty of bear activity for added excitement.
Séjour de 7 nuits en juin 2022
VrboOwner a répondu le 18 sept. 2023
Thanks so much for the review and glad you had a great stay and saw the bears.
Avis vérifié

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect Tennessee cabin

The cabin was adorable and very clean. Perfect location for the places we planned to visit....Gatlinburg and Dollywood in Pigeon Forge. It was amazing to do busy touristy things during the day and then spend some relaxing time in the hot tub. We'll definitely be back!
Séjour de 2 nuits en juin 2024
VrboOwner a répondu le 1 juill. 2024
Thank you so much for your kind words and glowing review! We're thrilled to hear that you found the cabin adorable and clean, and that its location was perfect for your plans to visit Gatlinburg and Dollywood in Pigeon Forge. It's wonderful to know that you enjoyed the balance of busy touristy activities and relaxing in the hot tub. We look forward to welcoming you back for another amazing stay!
Avis vérifié

10/10 – Excellent

Jennifer O.

Could use some updates but overall we LOVED IT

Could use some updates to decor but overall we LOVED IT
Séjour de 2 nuits en mars 2018
VrboOwner a répondu le 18 sept. 2023
Thanks for staying
Avis vérifié

6/10 – Acceptable

Jamie G.

Points forts : Arrivée, communication et exactitude de l’annonce.

Nice and quiet

It was a nice stay but the roads leading there were very scary. There was dog hair everywhere but other than that it was nice.
Séjour de 3 nuits en mars 2023
VrboOwner a répondu le 18 sept. 2023
The mountain roads are curvey. thanks for letting me know about the pet hair. Thanks for the review and please come back.
Avis vérifié

10/10 – Excellent

Billie D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great for my family vacation

We enjoyed our stay here, be warned you will see black bears! We could not believe how close they were to us while taking our dogs on a walk. Everything was just as it was described!
Séjour de 3 nuits en juillet 2022
VrboOwner a répondu le 18 sept. 2023
Thanks so much for your review and please come back.
Avis vérifié

8/10 – Bien

Susan S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Quick Getaway

Last minute decision to visit Gatlinburg. Cabin was as described - a bit older than expected. View and hot tub was great. Got daily visits from a family of bears!
Séjour de 3 nuits en novembre 2024
VrboOwner a répondu le 16 nov. 2024
Thank you for your review! We’re glad to hear you enjoyed the beautiful view and relaxing hot tub, as well as the exciting daily visits from the local bear family – such a unique experience! While the cabin may have been a bit older than expected, we hope it still provided a comfortable and memorable getaway. We’d love to host you again for another last-minute adventure! 🐻✨
Avis vérifié

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Cute cabin in the woods

Nice, clean 2 bedroom house with beautiful views! We felt like we were in a treehouse, but still a quick 7 or 8 minute drive to Gatlinburg. Our last day there a bear stroller down the street. Highly recommend.
Séjour de 4 nuits en septembre 2019
VrboOwner a répondu le 18 sept. 2023
Thanks so much for your review and hope to see you again.
Avis vérifié

10/10 – Excellent

Theresa D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Pleasing Stay

This is a nice, clean cabin with a pretty view of the valley below and mountains in the background. Perfect little outdoor deck on both floors, to sit and have my morning coffee. The winding narrow roads were an experience I didn't plan for, but after a couple trips to town & back I had it under control. Over all it was spacious and comfortable for 3 adults.
Séjour de 4 nuits en septembre 2024
VrboOwner a répondu le 26 sept. 2024
Thank you for your thoughtful review! We’re so glad you enjoyed the beautiful views and found the cabin to be a comfortable retreat. Morning coffee on the deck with those mountain views sounds perfect! We understand the winding roads can be an unexpected adventure, but it’s great to hear you got the hang of it quickly. We hope to welcome you back again for another relaxing stay!
Avis vérifié

10/10 – Excellent

Patrick P.

very cozy and welcoming....

aside from a few unexpected surprises, which were handled expediently, we thoroughly enjoyed our stay. I will agree with some other reviews that the decor is a tad dated, but it does lend a very welcoming, homey feeling. We would have loved to stay another week or more ... the view from the balcony is amazing.
Séjour de 7 nuits en octobre 2018
VrboOwner a répondu le 18 sept. 2023
Thanks! We love the view too. We thank you for your review and are happy to hear that you enjoyed your stay.
Avis vérifié

8/10 – Bien

Matt G.

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Cozy and secluded

We were very comfortable. A/C worked great. Hot tub is awesome! Several bears in the area. Bears were fun to watch. A alittle further from Gatlinburg and park than I thought. Overall we enjoyed our stay!
Séjour de 5 nuits en juin 2022
VrboOwner a répondu le 18 sept. 2023
Thanks so much for your review and please come back.
Avis vérifié

10/10 – Excellent

Michael J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great stay even with unexpected changes

Our cabin was inaccessible due to flooding in the area. We found out the day before and were offered our choice of a few places. The place we ended up with was great. It was close to town clean and the property managers were outstanding in making sure that even with the last minute change our entire trip was great.
Séjour de 3 nuits en février 2020
VrboOwner a répondu le 18 sept. 2023
Thank you for your review Michael, we are delighted you enjoyed your stay.
Avis vérifié

8/10 – Bien

Melisa F.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Stay at Chalet Village

We had a great stay! A bear got into our vehicle because we didn’t know to lock it lol. The only problems we had were that the floor wasn’t clean in living room and downstairs bathroom and that the deck with the hot tub seemed dry rotted. The rails were a bit loose as well. Other than that everything was great! Thank you!
Séjour de 4 nuits en juillet 2022
VrboOwner a répondu le 18 sept. 2023
Thanks for your review and please come back. I will check into the deck and floor.
Avis vérifié

6/10 – Acceptable

Pilates Fit S.

Points forts : Communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté

Beautiful property close to town

The house was great. Check-in was difficult because we were given the wrong door code so we had to get in touch with the after hours call center and wait for help. The place was not cleaned prior to our arrival. The downstairs bedding smelled like urine, food crumbs on upstairs furniture, ceiling fans coated in dust, kitchen utensils and cookware covered in food and grease, and the floors were filthy.
Séjour de 3 nuits en avril 2024
VrboOwner a répondu le 9 avr. 2024
We're truly sorry for the inconvenience you experienced during check-in and for the cleanliness issues upon arrival. This is not up to our usual standards, and we're taking immediate steps to address it. We appreciate your feedback, and we're committed to improving. Please consider giving us another chance to provide you with a better experience. Warm regards,
Avis vérifié

10/10 – Excellent

Toshiba M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Weekend get away

The cabin was really clean and it was very easy for us to find. Myself, my husband and our emotional support pet love how comfortable the cabin was. We enjoyed see all the different colored leaves that was falling from the trees. We did have a bear out side the cabin Saturday morning. The only thing I would suggest is there was no broom to sweep the leaves that got tracked in, so we had to pick them all up by hand. Also a Swiffer to mop, I had bought my own Clorox wipes to clean.
Séjour de 2 nuits en novembre 2022
VrboOwner a répondu le 18 sept. 2023
Thank you so much for the feedback, Toshiba! We usually do have a broom, and I'll get that tracked down!
Avis vérifié

6/10 – Acceptable

Paula J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Okay

Just okay. Television in one of the bedrooms did not work Only two trash bags; we purposely cooked two meals a day to save money so we could spend it in town. Hot tubs need rails; almost impossible to get out of. Might seem trivial, but those things were important to me.
Séjour de 4 nuits en juin 2023
VrboOwner a répondu le 18 sept. 2023
Thank you for taking the time to provide feedback on your recent stay at our vacation rental. We appreciate your honest review and would like to address the concerns you have raised. We apologize for the inconvenience you experienced with the television in one of the bedrooms. We understand how important entertainment amenities are, and we regret that this issue occurred during your stay. We have made a note of this and will ensure that it is promptly addressed and resolved to prevent any future inconvenience for our guests. Regarding the number of trash bags provided, we apologize if it did not meet your expectations. As stated during the booking process, we typically provide two trash bags to help guests get started upon arrival. We understand that you cooked meals to save money and had a specific need for additional bags. We apologize for any inconvenience caused by the limited supply, and we appreciate your understanding in this matter. We understand your concerns about the hot tubs and their accessibility. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We will assess the current setup and consider adding rails or other means of assistance to enhance the safety and comfort of our guests. We sincerely apologize for any frustration these issues may have caused during your stay. It is always our goal to provide a comfortable and enjoyable experience for our guests, and we regret falling short of your expectations in these areas. Thank you again for your feedback, as it helps us identify areas for improvement. We value your business and hope to have the opportunity to host you again in the future, providing you with an enhanced vacation experience. Warm regards,
Avis vérifié

6/10 – Acceptable

Nicole N.

Points forts : Arrivée, emplacement et exactitude de l’annonce.

So much potential but just okay.

We booked this property for our family of 5 and dog. Overall very nice view. Set up of cabin is family friendly. Being able to have our dog with us was priceless. I would say the whole place needs updated as it is like walking into the 80's. Tons of wallpaper, blue/gray dingy carpet with stains in the main floor bedroom, kind of an old smell. Kitchen needs new utensils and there are barely any towels (not a big deal, just need to bring your own.) Hot tub was nice and clean. In need of a deep cleaning around the baseboards, lots of cobwebs etc. Overall we had a nice time. This place could be so much better with updating! But you get what you pay for I guess.
Séjour de 5 nuits en août 2019
VrboOwner a répondu le 18 sept. 2023
Thanks for the review.
Avis vérifié

8/10 – Bien

An H.

Outdated, far check-in location, and a scary drive to house

Overall the stay was good and everything went well. I HIGHLY Recommend arriving during the daytime. The roads to the house is high in the mountains with no lights and little signs. The home was clean and cozy, I would appreciate a few more complimentary items aside from soap being this is basically an AirBnB but that's just my opinion. The towels were old but clean. The TV in the downstairs room is on its last leg and the decor could use an upgrade. I will consider this an option if I return to Gatlinburg. The hot tub was amazing and made it worth it in the end (: Check-in location is about 15-20 mins from the house. Roads are tight and dark so arrive early.
Séjour de 2 nuits en février 2019
VrboOwner a répondu le 18 sept. 2023
Thanks for staying with us at Serenity Heights. We have it written in our reservation contract that we recommend arriving before dark. We provide a starter pack (2 rolls of toilet paper per bathroom, 1 roll of paper towels, 2 small soaps per bathroom, and 2 trash bags per trash can provided) of items when each guest checks in to get you started. When the starter pack is depleted items needed to be replenished by the guest as needed. This is also gone over in the reservation contract, which is signed (stating that the reservation holder has read, understands, and agree's with our policies) and then returned to us prior to the guest checking into the cabin. We will make sure that all of the issues that you have stated here are looked into and rectified if need be.
Avis vérifié

6/10 – Acceptable

Voyageur vérifié

Points forts : Arrivée
Points faibles : Emplacement

Not overly impressed

We paid for a premium home that was not that. Down stairs bed matress collapsed to the floor because the slats where terrible first nite there. Home premoted the fireplace but you had to furnish your own wood. Spider webs galore. Very out dated decor and kitchen supplies. Charcoal grill is a terrible open metal box mounted on a rail. Cover for the hot tub was busted into small pieces. Broken rail and hole through deck behind hot tub(not safe for a small child or pet). Over all disappointed for the amount we paid to stay in this home.
Séjour de 3 nuits en octobre 2020
VrboOwner a répondu le 18 sept. 2023
Thanks for your review. I will check out these issues.
Avis vérifié

4/10 – Médiocre

Alysa O.

Points forts : Arrivée, emplacement
Points faibles : Propreté, communication et exactitude de l’annonce.

DO NOT book this listing.

Believe the negative reviews and do not book this listing. Upon our arrival, there was urine in the downstairs toilet, the fan in the downstairs bedroom was dangling from the ceiling, several railings were loose in the balcony, and many of the kitchen utensils were broken. The list of attractions for which you will receive free admission is inaccurate and misleading. The property management staff was rude and unwilling to help solve issues with the stay. We were incredibly disappointed in both the property and with Bear Camp Cabins staff. I will say it again: Do not book this property or any property with Bear Camp Cabins. You will be disappointed.
Séjour de 4 nuits en juin 2022
VrboOwner a répondu le 18 sept. 2023
Alysa, you called and were upset about a ticket which you were not misled on. You then came up with some cabin issues that were not what you said and it stimmed from your misunderstanding of the free ticket process. Sorry you feel that way about us but we have a policy we follow.

À propos de l’hôte

Hôte : Chloe

Image de profil de l’hôte

Voici ce qui rend cet hébergement unique

You will receive one free ticket to all of these attractions per paid day of your stay.
 
Alcatraz museum
River Rafting (seasonal) (2 different options)
Crave Mini Golf
Wonderworks museum
Paula Deen's Lumberjack Feud: Supper Show
Skyland Ranch
Soaky Mountain Waterpark (seasonal)
Country Tonite The Grand Majestic Theater
The Great Smoky Mountain Wheel
Double Scoop Waffle Cone from Mad Dog's Creamery
Nascar Speed Park
Sky Pirates Mini Golf (Double Course)
Rowdy Bear Snowpark
Grand American Opry
Dig 'N Zone
Rocky Top Mountain Coaster

One free adult admission per unit, per paid night, stay, with reservations made in advance. Reservation required. Noncumulative and nontransferable. Unused admissions expire daily

This cabin is pet-friendly — a $75 + tax non-refundable fee per pet applies. Pets must weigh no more than 40 lbs each and be crated if left unattended on the property.
 
Smoking is strictly prohibited inside the cabin. Guests found smoking indoors will be subject to a cleaning fee of up to $1,000 and immediate removal from the property. All payments made for the reservation will be forfeited in full.

Langue(s) :

Anglais
Dites-nous comment nous pouvons améliorer notre site.Partager mes commentaires