There were a few hiccups but not enough to rate the property and stay no less than a 5 star. It was spacious and roomy; we all were able to enjoy our stay.
Great stay in Emerald Island resort. The villa was perfect and very spacious. Great location, only 10 mins from Disney property. Joy was an excellent host and always available for any questions we had.
What a wonderful host! Ensured everything was perfect and taken care of for our stay!! So accommodating and generous. Thank you so much for letting us enjoy your beautiful home!
A beautiful home. We used this as our home base for our Disney vacation. It was so nice to come back to the house and relax after each day at the parks. My only complaint is the temperature of the pool water, even though we paid to have it heated the water never got warm. But we really didn’t have much of a chance to swim. I would definitely stay here again.
House was clean and well equipped. Pool was beautiful, our kids wanted to spend all day in it. Plenty of space for our group of 9. We highly recommend this home. It’s very close to Disney and many stores and restaurants. It’s located in a beautiful gated community which made us feel very safe! Owners are very kind and easy to contact. We will definitely be back!
Dear Jennifer,
Thank you very much for your feedback.
We appreciate that you took the time to let us know that you enjoyed your stay.
We take pride in providing a economical alternative that is clean & comfortable for a Disney/family reunion vacation.
We look forward to hosting your family again in the future.
Thank You!!
Joy and Andrew
This is a fantastic property in a gated community that is well maintained with a very caring owner. A well appointed home that includes a screened private pool, hot tub and patio. An attached two car garage with a pool table and other games, more TV's than I could count and a community center with another pool, gym and nightly happy hour at very reasonable prices. I was here on business with colleagues but we all agreed we would pick this home for a family vacation. It is a must stay while vacationing at Disney and surrounding attractions!
Dear Angelo,
Thank you so much for your feedback. We appreciate that you took the time to let us know that you enjoyed your stay. We take pride in providing a economical alternative that is clean & comfortable for business trip and family vacation.
We look forward to hosting you, your colleagues and your families again in the future.
Thank You!!
Joy and Andrew
Pool was never warm enough to enjoy , owner mention only either hot tub or pool had to be warm at the same time. Paid extra. Propane and grill was also extra , including own garbage bags towels and toilet paper
The property was as advertised! Clean and beautiful! I highly recommend it. The pool and hot tub take a little while to warm up, but once they do, it is excellent! Communication with the owners was fantastic! Always called back and had the correct answers. Only thing missing was a can opener! L O L! We bought one of left one for the future guests!
We had a wonderful time in this fabulous villa. We have two young children and it worked perfectly out perfectly for all of us. The housewas clean, spacious and in a fantastic location close to all the Disney parks. The pool was relaxing as was the hot tub!
This is a great location for all of the Disney parks, only 15 minutes away. Universal Studios was about 30 minutes driving. We shopped at a close by Super Walmart to get all of our groceries and supplies which was about 3 miles away. There is also pizza delivery to the resort which we took advantage of on our first day. Overall we had a fantastic time and enjoyed every minute!
Dear Lingxiao,
Thank you for staying in our villa. We are so glad to know that you and your families had a great time.
Look forward to hosting you and your families and friends again in the future.
Best Regards,
Joy & Andrew
Everything was as described. Owner was very responsive to our message prior to arrival. No issues other than hot tub wasn’t hot but with weather in the 90’s with plenty of sun we didn’t even report it. The kids could have cared less about that. Strongly recommend this house.
My one tip for the host is not to charge 95$(50$ usage fee and 45$ cleaning fee)to use the gas grill, and then you still have to buy your own propane for the grill. It would be nice to have grilled some food for dinner by the pool.
Thanks for letting us in your beautiful home!
We have stayed at multiple properties in Emerald Island Resort. This house was one of the best. Lots of room for my family of 7. Clean and updated. TVs in every room were new and easy to use. Comfortable furnishings including a great couch for unwinding at the end of the day. Large pool deck. Game room in garage was a nice bonus.
One area that could use a little extra would be more everyday kitchen utensils (like a pizza cutter), a blender for frozen drinks, and basic kitchen supplies like salt and pepper.
Overall great house, responsive owners and would definitely rent this property again.
We were a UK family of 6 staying for a couple of weeks over Easter. We have stayed in many homes in the area over the last 20 years and this house is definitely one to return to. Emerald Island is a really lovely resort, the best in the area in our opinion and the house itself benefits from an ideal aspect with just grass, a small watercourse and a lovely tree line for a view - no rear neighbours whatsoever. Barely heard anything from the houses to the sides so time spent on the pool deck was perfectly peaceful. Pool deck furniture very comfortable, a larger dining table would be good for future guests, it's too small for such a large house occupancy (only seats 4 to eat). House interior very well appointed, comfortable beds and nice decor. Clean and tidy and a lovely home from home. Homeowners were very responsive to both enquiries and a couple of things flagged that would benefit from replacement. Perfectly positioned house for accessing the parks. We had a fabulous time and were sad to leave!
We stayed with our family of 4 with another family of 4. Upon arrival there were some cleanliness issues. Once the owners were notified they immediately had a cleaning crew over to the house and a pressure washer for the pool area. There were six bedrooms and we didn’t end up use an entire bedroom because it was so spacious. We did the disney park experience and it was always nice to come back to everyone having their own bathroom to take showers and baths. The kids loved the pool table and ping pong table. The house is really close to the parks and very close to restaurants and multiple grocery stores. Our days off from Disney parks were spent by the pool relaxing in the Florida warmth. These owners really care about their renters and make sure everything is taken care of.
Overall it was a good experience. Be careful with check out.
Overall the property was good and the hosts were great to work with while we stayed. Due to a small error in the listing we were expecting a pack & play but there wasn't one. The host was great and tried their best to have one delivered that night. The delivery got delayed but it was there the next day. We did have a disagreement on damages. We were charged a fee for replacing 8 white towels that were stained. We didn't do anything out of the ordinary with those towels and when we were cleaning up no one noticed any stains. The host sent us pictures and each towel had the same faded color stain. To me it looked like they were stained in the wash. Logically I think it was much more likely that 8 separate white towels with the same stain were damaged from the wash than from something we did to 8 different towels. Also most of the towels were not exactly brand new, so I felt like the charge to replace them was too much on top of my doubts that we caused the stains. We were pretty disappointed in that aspect of our stay, but everything else was good, so be careful with cleaning and checking out.
We had a multi generational family gathering here for a two week period in July and August, 10 adults from both sides of the Atlantic. Everyone loved the house, all the rooms are well appointed and the beds are comfortable. The pool area is larger than most in the vicinity and paying extra for pool heating is recommended if you want to have a proper experience of the hot tub. Even in a hot August we got plenty of use from it. The fridge has plenty of ice and a cold water dispenser.
Location is ideal, close to Disney and the 192 but feels out of the way. The house is certainly functional but the highlight is the pool area that isn't overlooked from behind and gives a feeling of space even with houses either side. The resort itself is well organised, the 24/7 manned front gate gives security and the staff in the clubhouse are very helpful if you have questions.
We had a couple of issues with the Internet and power outages, both were outside the owners control but they were very quick and responsive to questions and concerns.
Minor quibbles with the quality of the glassware and cutlery. There weren't enough decent glasses for 10 of us so we ended up buying some tumblers from Target. I presume they are still there. Some more wine glasses wouldnt hurt either, however I imagine most groups are not all adults.
We all had a lovely time in the house and I wouldn't hesitate to rebook if I was looking for a property in the area again.
Joy is a true gem of HUMAN BEING and a world class home host.
The property was fantastic! The best part was the location's close proximity to all Orlando attractions. It was closest to Disney. The customer service was fantastic! I would recommend this villa to anyone interested in a hassle free vacation in a class location.
The property is decorated beautifully.
The neighborhood gave a sense of a lovely tropical atmosphere.
The experience was superb; however, it would be nice to be able to check in early at 12pm or 1pm without paying an extra fee.
Overall, the experience was excellent and I would recommend this property to others.
Thank you
India, we are thrilled to hear you had a wonderful time at our Emerald Island Resort villa and thank you for the recommendations to others. To ensure the villa is ready for each guest’s stay it takes several hours to make it the best it can be for you, our guests. To accommodate an earlier check-in request we must make special arrangements with the cleaning crew to accommodate the quicker cleaning which adds additional costs. We are glad to accommodate these types of requests whenever possible.
Thank you and we hope to have you as a return guest in the future.
Joy and Andrew Selinger
Additional information about rental rates: 1. Rates Subject To Change Without Notice until Your Reservation Is Confirmed. HOLIDAYS and High Seasons' RATES Slightly Higher. 2.. VRBO/Homeaway charges "service fees" at check out.
Call Joy & Andrew at (214) 293 1427 if you have any questions at all.