Charming Historic Cottage, Hot Tub, Fireplace, Firepit, Enclosed Patio

Thank you so much, Stephanie! You were wonderful to host and we hope to have you back again soon! Happy new year!

Before this guest's arrival, my husband drove over two hours to personally delivered a new fire pit so that he could enjoy that amenity since he said it was important to him and we wanted to make sure he had that available during his stay. We used that and the grill both nights during our stay with no challenges. He sent texts both Friday and Saturday nights that he could work neither but after my husband called and walked him through how a push ignition works, he texted saying he had figured them out. The kitchen is completely stocked with many dishes, cooking utensils, pans, cookie sheets, two frying pans, two sauce pans, one large pasta pot, an electric skillet, crock pot and more. He texted me during his stay that he was upset that we had not left mustard, ketchup and mayonaise ( we, along with most hosts, do not provide items that parish) or detailed instructions on where to find the pots and pans as well as bath towels. The cabin is a total of 500 square feet and extremely straightforward. It is very well organized and things are stored where one would expect to find them. We have never had a guest have difficulty locating these items before. The TV is ROKU and there is no complicated equipment to use anywhere on the property. The gas firepit and gas grill are standard push ignitions with propane hookups, nothing complicated. The shower head was clogged with some sediment and he messaged us at 7PM on Saturday night to say it needed to be fixed that night. As a non hosted property, we explained that we do not have any staff on site and our regular handyman was out of town over the weekend. But we contacted our neighbor friend who came over the next day by 11AM and had the shower head unclogged within a couple of minutes. Monday night I received a long list from this guest of what he recommended we do to improve, mentioning things that we should invest in that we don't advertise. After fielding no fewer than 5 phone calls and twenty texts, I must admit I was starting to grow a bit weary of the constant complaints and accusations that we knew about the shower and neglected it, which makes zero sense. Unfortunately, some guests really are not cut out for a non hosted situation. We have hosted over 3000 stays over an for eight year period and have really never encountered someone with as many complaints and challenges or such poor problem solving abilities. We just couldn't seem to do anything right for this guest.