VILLA LANTANA - Class and style with incredible views over Mahon harbour

Dear Thomas and family, We are very pleased to know that you enjoyed your stay in our VILLA LANTANA from our CLUB MENORCASELECT. We hope to welcome you again soon. Our best regards Club Menorcaselect

Dear Denis, we are very pleased that you enjoyed your stay. We hope to see you soon again Kind regards, Club Menorcaselect

Dear Helen We are very pleased to know that you enjoyed your stay in VILLA LANTANA for our CLUB MENORCASELECT. The views of the Mahon harbour are amazing, that for sure you enjoy it with the calm of the area. We hope to see you soon Kind regards Club Menorcaselect

Dear Yvonne, Many thanks for your kind comments, We have been delighted to welcome your family in our lovely VILLA LANTANA and happy to know that you have enjoyed your stay. That´s the reason why we created our MENORCASELECT Club: we work every day so that our clients enjoy a pleasant, relaxing and quality experience during their holidays in Menorca. We hope to see you again soon on our beautiful island !! MenorcaSelect

Dear Rachel, Thanks for your review and opinion, but we are really surprised with this rating ( the lowest rate) which we consider totally inappropriate and unfair. We had no complaints during your stay about all those things you mention. You only notify us about the noisy parties on your last night. Our Customers Service manager asked you to let him know which villa it was, to try to speak with the owners or call the police in case (something really unusual since Cala Llonga is one of the most private and quiet residential areas on the island). But we had no reply from you, so we could do nothing (aside from the fact that we obviously have no responsibility for external issues that occur on other properties). We only have complaints from you about the rubbish on the street, again another issue for which we have no responsibility, given that the garbage collection system has been changed by the City Council, and each resident or tourist interprets it in their own way. But anyway we forwarded the complaint quickly to the Council, and they removed it. Finally, about the noise for the works in some buildings (and again a matter over which we have no control or responsibility), we were several times in Cala Llonga during your stay, the work was only being carried out a few hours a day and not on weekend. And not next to our house, but more than 500 meters far away !!. No customer of the season in VL has complained about this. In short, we are sorry that your stay was disappointing. We always read our customers' comments carefully to help us improve and offer a better service every day, but we are deeply bothered by unfair comments like yours (including that damaging rating!) that penalize us for issues completely outside our management, and do not reflect at all the stay in an exquisite villa, with unforgettable views over the port, and the quality of our customer service. Fortunately, the large number of repeat customers and favorable comments about VL speak of a very different experience. Kind regards Club Menorcaselect

Dear Hannah, we are very pleased to know that you enjoyed your stay in our Villa Lantana. We hope to see you again soon. Kind regards Club Menorcaselect

Dear ian, we are very plased that you enjoyed your stay in our Villa Lantana, and the views to the Mahon harbour. All Cala llonga houses have 3 or 4 levels, and we have the boiler in the garage, so it need some minutes to warm it up. About the dishwasher, we came to check it, and thought was all ok, we did not have notice the follwing dates. Anyway, we will check again. thanks for your review, and we hope to see you soon again Kind regards Club Menorcaselect

Dear Charlotte, We are very pleased to know that you enjoyed your stay in our VILLA LANTANA, for our CLUB MENORCASELECT. We hope to see you again soon. Kind regards Club Menorcaselect

Dear Delphine, Thank you very much for your review. We are very pleased to know that you enjoyed your stay in VILLA LANTANA with a superb views from Mahon Harbour. We will be very pleased to welcome you in the future Best wishes CLUB MENORCASELECT

Gracias Miriam por su valoración y comentarios, nos alegra saber que disfrutaron de su estancia en nuestra Villa Lantana Esperamos verles de nuevo pronto un saludo Club Menorcaselect

Dear Jonathan, Thank you very much for your review, we are very pleased to know that you have enjoyed your stay in VILLA LANTANA with your family. Thank you for your information about the hot water, it will help to improve our services. We hope yo see you another time. Best wishes Club Menorcaselect

Dear Mr Reick, Vielen Dank für Ihre Kommentare. Wir freuen uns, Ihre Familie in unserer schönen VILLA LANTANA begrüßen zu dürfen. Der Grund, warum wir unseren MENORCASELECT Club gegründet haben: Wir arbeiten jeden Tag, damit unsere Kunden während ihres Urlaubs auf Menorca ein angenehmes, erholsames und qualitativ hochwertiges Erlebnis genießen. Wir haben Ihre Vorschläge nach dem Aufenthalt zur Kenntnis genommen, die uns dabei helfen, unser Angebot zu verbessern und zu verbessern Kunden einen besseren Service zu jeder Jahreszeit, es ist unser Engagement. Wir hoffen, Sie bald wieder auf unserer schönen Insel zu sehen !! MenorcaSelect

Dear Nicola! Many thanks for your kind comments, We have been delighted to welcome your family in our lovely VILLA LANTANA and happy to know that you have enjoyed your stay. That´s the reason why we created our MENORCASELECT Club: we work every day so that our clients enjoy a pleasant, relaxing and quality experience during their holidays in Menorca. We hope to see you again soon on our beautiful island !! MenorcaSelect

Dear Lizzie, Many thanks for your comments, and my apologies for my late reply !. We have been delighted to welcome your family in our lovely VILLA LANTANA The reason why we created our MENORCASELECT Club: we work every day so that our clients enjoy a pleasant, relaxing and quality experience during their holidays in Menorca. We hope to see you again soon on our beautiful island !! MenorcaSelect

Dear Mr Jones! Many thanks for your kind comments, We have been delighted to welcome your family in our lovely VILLA DALIA and happy to know that you have enjoyed your stay. That´s the reason why we created our MENORCASELECT Club: we work every day so that our clients enjoy a pleasant, relaxing and quality experience during their holidays in Menorca. We hope to see you again soon on our beautiful island !! MenorcaSelect

Dear MrManrique! Many thanks for your kind comments, We have been delighted to welcome your family in our lovely VILLA LANTANA and happy to know that you have enjoyed your stay. That´s the reason why we created our MENORCASELECT Club: we work every day so that our clients enjoy a pleasant, relaxing and quality experience during their holidays in Menorca. We hope to see you again soon on our beautiful island !! MenorcaSelect

Dear Mrs. Clare, Many thanks for your kind comments, and my apologies for my late reply !. We have been delighted to welcome your family in our lovely VILLA LANTANA and happy to know that you have enjoyed your stay. That´s the reason why we created our MENORCASELECT Club: we work every day so that our clients enjoy a pleasant, relaxing and quality experience during their holidays in Menorca. We have taken note of your suggestions after the stay, which will help us to improve and offer our customers a better service each season, it is our commitment. We hope to see you again soon on our beautiful island !!

Dear Mr Michael W., Many thanks for your kind comments, and my apologies for my late reply !. We have been delighted to welcome your family in our lovely VILLA LANTANA and happy to know that you have enjoyed your stay. That´s the reason why we created our MENORCASELECT Club: we work every day so that our clients enjoy a pleasant, relaxing and quality experience during their holidays in Menorca. We have taken note of your suggestions after the stay, which will help us to improve and offer our customers a better service each season, it is our commitment. We hope to see you again soon on our beautiful island !!

Dear Mr. Wayne S., Many thanks for your kind comments, and my apologies for my late reply !. We have been delighted to welcome your family in our lovely VILLA LANTANA and happy to know that you have enjoyed your stay. That´s the reason why we created our MENORCASELECT Club: we work every day so that our clients enjoy a pleasant, relaxing and quality experience during their holidays in Menorca. We have taken note of your suggestions after the stay, which will help us to improve and offer our customers a better service each season, it is our commitment. We hope to see you again soon on our beautiful island !!

Dear Mrs. Tricia M., Many thanks for your kind comments, and my apologies for my late reply !. We have been delighted to welcome your family in our lovely VILLA LANTANA and happy to know that you have enjoyed your stay. That´s the reason why we created our MENORCASELECT Club: we work every day so that our clients enjoy a pleasant, relaxing and quality experience during their holidays in Menorca. We have taken note of your suggestions after the stay, which will help us to improve and offer our customers a better service each season, it is our commitment. We hope to see you again soon on our beautiful island !!