Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Let me save you some time, do not stay in this unit. When we saw the pics for this unit, we realized it looked a bit dated, but it was the only available 3 bedroom unit that did not have third bedroom bunk beds, which is what we needed. When we arrived at the unit, there was a dirty film on all of the glass tables, as if it hadn't been cleaned in a month. We also had to wash the bed linens when we arrived as they were dirty too. The sliding door to the yard and pool does not slide well on its track and the screen for it was bent on the bottom, so we couldn't use that either. The beds are super uncomfortable, there are rips in the wallpaper and loose handles on the bathroom sink. The best part of all was when we tried to unlock the front door and the key got stuck. Luckily, Summerhouse had a great maintenance staff that we became well acquainted with. The rental manager even came in and stated that they didn't know all of the things that were wrong with this unit. With that said, Summerhouse is normally a wonderful place to stay, the pools and boardwalks to the ocean are wonderful. We have been staying at Summerhouse for almost a decade and have never stayed in a unit this bad. We were informed by staff that this unit is owned by a member of the Summerhouse board, he should be ashamed to rent this unit. We were told on our checkout date by the office staff that there is a gold, silver, etc. rating system (which we were not aware of) and that it was our own fault for renting this unit as we should have researched it better. We won't make that mistake again! If you want to have a peaceful, pleasant vacation, please rent a different unit.
