Harrogate Convention View - Harrogate Town Centre - 3 EnSuite Bedrooms - Parking

We are so pleased to hear you enjoyed your stay. We are indeed in a good location for all amenities. We hope you will stay again when you visit Harrogate

Thanks for your kind words and wonderful that you liked our apartment and the location so much. Sorry about the heating. Guests have full control of the boiler and the room thermostat and all the radiators have their own thermostatic valves but as the weather is warming up it can be difficult to get it just right. Looking forward to welcoming you back again

We are delighted to hear you enjoyed your stay at our apartment. Thanks for your kind words

Wow what can we say. What wonderful kind words and you're all very welcome to return. It's always so rewarding when guests recognise our contribution and are so appreciative of what we offer. Look forward to your return visit.

We are pleased you found the property conveniently located. We apologise for the few blown light bulbs (the maintenance issues you refer to) which we replaced next day. We do rely sometimes on guests to let us know if a bulb blows. Similarly with the TV and cabinet. A previous guest had abused the space and pulled the cabinet off the wall somehow which resulted in a broken TV. Again we rushed out and purchased a brand new larger upgraded model the next day but there were of course 3 other TVs in the property your 5 year old could have watched. As there are 3 bathrooms in the house the water pressure may suffer if all are used at the same time, much like most homes. We do provide toiletries and I apologise if our cleaners did not top these supplies up for your stay. We agree the decorations are a bit tired in places and we have a programme of renovations during the next few weeks. Unfortunately this property is so popular that there are not many breaks between bookings. We have already replaced the sofa in the lounge. Again with the kitchen we recently replaced all the mugs and glasses with matching sets but guests do suffer breakages which leaves us with shortages. It is pretty much impossible to stop people breaking things. Rest assured we regularly put matching sets in there as we do with all our other properties. We strive to present a high quality as you will see from many of our fittings. We are sorry you felt it not good value. On full occupancy like your group it works out at around £30 per person and it was half term. We do not raise our prices for special events or school holidays. It is also in a prime location, all bedrooms have a large superking bed and private en suite. Free WiFi and parking are included.

We're so pleased you enjoyed your stay and the location. It is a bonus that we have the private car parking space and the availability of on street parking cards. Apologies about the front door being missed but we do make it very clear in our joining information that when you enter the building the apartment door is directly opposite the block door on the ground floor. In fact it is the only door on the ground floor. The apartment is best for 6 guests. All bedrooms are large with their own ensuite. If you book to use the sofa bed there is a cloakroom opposite with toilet and basin but guests using the sofa need to use one of the ensuites for a shower. Again the listing says 3 ensuite bathrooms. Should you return with a large party we also have the apartment next door with 2 bedrooms and 2 bathrooms. Our Strawberry suite comfortably accommodates 10 in 5 bedrooms with 5 bathrooms so you would have more space and not have to share for a little extra, rather than using the sofa bed. Even had the bathrooms not been ensuite those using the sofa would have had to share a bathroom. We do hope you return for a future visit and thanks again for leaving our apartment so nice on departure.