Incredible views Beachfront Las Olas Penthouse

Unfortunately, I did not know anything about these workers coming until I read this review. Very poor communication from this guest. I would've really liked to have known if this occurred on our property so I could figure out what was going on and since,.of course, it is a safety concern. Since Kimberly has stayed at Las Olas many times she must know that there is a very tight security on the property so I'm assuming the workers were from the HOA but again, it would have been really nice to have been told about this so I could find out why they were there. I'm not sure why this wasn't communicated with me. The only communication I received from the guest was about some light bulbs being out(which were replaced the next day) and a breaker for the being flipped (which was immediately flipped back). Also, in regards to the crib...I called and messaged Kimberly multiple times asking if they minded if someone grabbed the pack n play from the condo since the cleaner forgot to take it from there before they arrived. They never responded to me, so someone knocked on their door to see if they could grab it really quick. I'm very sorry if this was very concerning...i didn't think of it as being a security breach to knock on the door but I really apologize if you felt that it was. This typically wouldn't even have been an issue at all as we have another one in our storage area on the property but our local manager had to leave out of town earlier that day as her mother was in the hospital and the person taking her place hadn't been able to pick the keys up for the storage area yet. They both had been reminded multiple times about making sure the crib was there, but I think our manager was preoccupied with her mother and simply forgot to follow up. I sincerely apologize for the inconvenience.