2/10 – Terrible
Rocky
17 août 2023
Points faibles : Propreté, commodités, état et installations de l’hébergement et communication.
Horrible experience! The "cabin" turned out to be a old apartment building, dingy at best. While it said twice in the listing it was a cabin and that we would have the "whole cabin" it was not. The "condo" itself was dirty, a diaper left from the last people on floor, chips in hot tub, and the last people's hair in tub, sink, and counters. The bed was so old I couldn't even find manufacturer information, horribly uncomfortable. The couches were ripped up and in terrible shape. Dirty dishes. Shower curtain covered in mildew. Tried calling, took 3 days to finally speak to a manager and they at first offered me 65 dollars, finally have back 100, not even enough to cover a 1 night stay. There is more, but I think you get the point, I'd suggest getting a cabin elsewhere, I've been coming to gatlinburg area for years and never had a company be so callous and a place in such poor shape, deplorable.