Let me start out with some positives. First of all, there were so many towels!!! Plus, they were so soft and scrumptious! Usually, you have so few towels there isn’t enough for everyone and they are Brillo Pads! The rental was a great distance from the beach...right in the sand. There were plenty pots and pans blenders etc.
Now for the negatives. The place was a filthy mess. Beer bottles and cigarette butts were left on the the deck. The floors were nasty. Even in the bedroom we were in there was something sticky on the floor and the room had a strange fowl odor. In another bedroom there was hair in the sheets and looked like they hadn’t been washed. The kitchen wasn’t clean along with all the appliances. We had to basically clean before groceries were brought in.
The rugs and carpeting were very worn and maybe where some of the bad odor was coming from!
The toilets, all three of them, poorly flushed! We held our breath every time someone used one. We did call the property manager and they said keep plunging them and hold the knob down. So annoying! A couple of days they called and said they were sending a plumber out to change out the toilets. We declined, due to the fact of the inconvenience with six adults and three kids in and out! Unfortunately, my husband had to deal with all of that most of one day.
On check out day there was a discrepancy in the checkout time. VRBO said 4:00 and Ocean Reef said 10:00. We were preparing to leave at 10:00 when maintenance showed up before 10:00. He rudely came in while we were getting things together to pack. He even walked upstairs and barged in on my daughter, who was breastfeeding. No heads up at all.
Also, the rinse off hose could have been more convenient to use. You had to walk to the back of the beach deck to turn on and off the water hose.
If you take away us having to clean the place and dealing with the toilets we enjoyed our family vacation.
More than anything the place needs to be updated and the cleaning crew could use some direction on more thorough cleaning!