Tampa, Floride (TPA-Aéroport international de Tampa)
Airport, Tampa, Floride (TPA-Aéroport international de Tampa)
43 min en voiture
Chambres et lits
7 chambres (22 personnes)
Chambre 1
1 très grand lit
Chambre 2
1 très grand lit
Chambre 3
2 grands lits
Chambre 4
1 grand lit
Chambre 5
1 grand lit
Chambre 6
2 grands lits
Chambre 7
3 grands lits
6 salles de bain
Salle de bain 1
Salle de bain 2
Salle de bain 3
Salle de bain 4
Salle de bain 5
Salle de bain 6
Espaces supplémentaires
Cuisine
Coin salle à manger séparé
Jardin
Salle à manger
À propos de cet hébergement
The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf
A 7-bedroom, 6000 sq ft luxury estate on 1 private acre — crafted to deliver the space, style, and serenity of your own boutique resort.
Perfect for multi-family getaways, reunions, retreats, and beach vacations, this fully loaded escape features a heated pool + spa, a 900 sq ft game loft, a half-court basketball court, and winding shell trails beneath majestic oaks — all just 7 minutes to the beach and minutes to golf, shopping, and dining.
🛏 Sleeps 22 | 7 Bedrooms - 5.5 Bathrooms 🛏 Queen ADA with en-suite 👑 King Primary Suite – with en-suite bath + pool walkout 🏡 Detached King Suite (Mother-in-Law) – private entrance, ideal for couples or MIL 🛏 5 Designer Bedrooms – with 9 Queen beds and stylish finishes 🛋 3 Elegant Living Rooms – perfect for gathering, lounging, or spreading out 🛁 5.5 Bathrooms – with plenty of hot water and water pressure, and plush Turkish cotton linens
🎮 Massive Game with 85" TV Let the fun begin! This arcade-style space features:
🕹 1UP arcade machines + air hockey
🎮 Xbox gaming station + Smart TV
🧸 kids’ toys & Games
🌴 Resort-Style Outdoor Living 💦 Heated Pool + Spillover Spa – fully screened for year-round, bug-free comfort
🏀 Half-Court Basketball – under the canopy of century-old oaks
🌳 Crushed Shell Trail – winding through a shaded, park-like setting
🧒 Shaded Play Area – perfect for future swing sets, lawn games, or a tented kids’ zone
🌿 Massive Grassy Yard – ideal for soccer, frisbee, or events
🔥 Fire Pit Lounge – gather under the stars for stories or s’mores
🍽 Chef’s Kitchen + Group Dining Fully stocked chef’s kitchen with stainless appliances, island prep space, and double ovens
Oversized dining table seats 12+ for shared meals and celebrations
Open-concept layout flows to lounge areas with Smart TVs and modern coastal décor
📍 Prime Central Location between St. Petersburg and Clearwater 🏖 7 minutes to Gulf Beaches – sugar-white sand, warm waters, and sunset strolls
🛍️ Minutes from Costco, Whole Foods, Publix, Target, Walmart, and Largo Plaza mall
🏌️♂️ Golfers’ paradise – nearby public & private courses
🍽️ Many dining options nearby – including seafood, breweries, family, and waterfront patios
🎨 20 minutes to Downtown St. Pete and Clearwater – museums, murals, nightlife, and culture
💬 What Guests Love: “We lived in the pool and played basketball every day.” “The game room was incredible—like a private party room for our teens!” “Tons of space for three families—so peaceful but close to everything.”
💡 Why You'll Love It: This is more than a place to stay. It's a space to connect, celebrate, and unwind. Whether you're chasing sunsets, planning epic dinners, or just watching the kids run wild in the yard, The Oasis Retreat delivers experiences that stay with you long after checkout. No smoking anywhere on the property — $500 odor removal fee applies. Smoke detectors are installed in every room. No pets or animals allowed — $500 professional cleaning fee if violated. Guests must be 25+ to book. Quiet hours: 9 PM – 9 AM — please be respectful of neighbors. Pre-approved events only — unauthorized parties will result in removal and fines. Additional guest fee: $29/night per person after 12 guests. No unregistered guests — $100 per person, per night. Late checkout without prior approval is $100/hr after 10 AM. Trash & recycle pickup: Mondays & Thursdays — must be curbside before 6 AM. Trash left behind: $200 fee. Clean BBQ grill after use & refill propane if empty — $50 fee applies if left dirty or empty (no charge if unused). Missing items: $70 for fan remotes, $50 for TV remotes. Keep all windows and doors closed — insects and humidity will disrupt your stay. Do not move furniture or unplug electronics. We reserve the right to charge for any damages, missing items, or extra cleaning due to negligence.
Ajoutez des dates pour connaître les prix
Commodités
Piscine
Baignoire à remous
Cuisine
Laveuse
Sécheuse
Wi-Fi inclus
Hébergements similaires
Fine Heated Pool - Games- Lounge- Resort Style 6BR
Seminole
Fine Heated Pool - Games- Lounge- Resort Style 6BR
Événements autorisés : réunions de famille, fêtes d'anniversaire et mariages
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Animaux de compagnie
Animaux de compagnie non autorisés, animaux d’assistance autorisés
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Fumeurs/non-fumeurs
Hébergement non-fumeurs
Renseignements importants
À savoir
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et événements (y compris les réunions de famille, les fêtes d'anniversaire et les mariages) sur place sont autorisés ; nombre maximum de participants : 50
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
À propos du quartier
Largo
C’est dans le quartier Walsingham à Largo que vous trouverez cette villa. Si les fanas de shopping adoreront l'emblématique Zone commerçante John's Pass Village Boardwalk, tous les voyageurs tomberont amoureux de la beauté naturelle qui s'offre à leurs yeux aux célèbres Plage de St. Petersburg-Clearwater et Tampa Bay. Envisagez une soirée à l'illustre The BayCare Sound, ou une journée à l'agréable Florida Botanical Gardens si vous voyagez avec des enfants. Les points d'eau de la région vous permettront de vous adonner à différentes activités telles que les promenades en bateau à moteur, tandis que ses écrins de nature offrent le décor idéal à tous ceux qui rêvent de tester les excursions écologiques.
Florida Botanical Gardens - 11 min à pied - 0.9 km
Walsingham County Park - 11 min à pied - 0.9 km
Pinellas Trail - 15 min à pied - 1.3 km
Heritage Village - 4 min en voiture - 1.7 km
Zone commerçante John's Pass Village Boardwalk - 21 min en voiture - 13.1 km
Transport
Aéroport international de St. Petersburg-Clearwater (PIE) - 24 min en voiture
Restaurants
Wawa - 3 min en voiture
Niagara Tap - 3 min en voiture
Arby's - 3 min en voiture
Working Cow Ice Cream Shop - 8 min à pied
Domino's Pizza - 3 min en voiture
Foire aux questions
The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf possède-t-il une piscine?
Oui, cet établissement propose une piscine. L'endroit possède notamment une piscine chauffée.
Combien cela coûte-t-il de séjourner à The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf?
En date du 6 avr. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf le 26 mai 2026 commencent à 1 088 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.
The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf accepte-t-il les animaux de compagnie?
Non, l’hébergement accepte seulement les animaux d’assistance.
À quelle heure est-il possible d'arriver à The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf?
L’arrivée est possible à partir de 16 h.
À quelle heure doit s'effectuer le départ à The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf?
Le départ est à 10 h.
Où se situe The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf?
Walsingham - villa de type familial de Largo se trouve à moins de 2 km des sites suivants : Florida Botanical Gardens et Pinellas Trail. The Amish Country Store et Centre commercial de Largo se trouvent également à moins de 5 km.
Avis
9,0
Merveilleux
Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This was our second visit to this house and we love it! We hope to come back again!
Eric P.
Séjour de 4 nuits en janvier 2026
VrboOwner a répondu le 9 févr. 2026
Thank you Eric! you are all welcome back anytime :)
Avis vérifié
8/10 – Bien
Jaimie B.
9 déc. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
We loved our stay here! The hosts were gracious and welcoming from the first communication, and they were attentive and available during our stay. The house had tons of rooms for all of our family, and the spacious common areas meant lots of room for visiting, cooking, games, and hanging out! There were tears when it was time to leave our holiday oasis...
Jaimie B.
Séjour de 6 nuits en novembre 2025
VrboOwner a répondu le 9 févr. 2026
Thank you Jaimie!
Avis vérifié
8/10 – Bien
Sally I.
2 janv. 2026
Points forts : Arrivée, communication
While we liked the pool and the large house with so many bedrooms and bathrooms, the property need a lot of TLC. I messaged the host with all of the items we found needing repair, cleaning, etc.
Sally I.
Séjour de 7 nuits en décembre 2025
Avis vérifié
10/10 – Excellent
Roniel P.
1 sept. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
it was a great place to stay, so big, really good for big group. the in law suite was so nice too. pool is an added plus points.the house is clean.the man cave was awesome, we didn't expect that.the carpet above smells nice, no musty smell. am allergic to carpet but not that. good job.
Roniel P.
Séjour de 2 nuits en août 2025
Avis vérifié
10/10 – Excellent
Helen L.
28 juill. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
House is very nice. Lots of room for everyone. Bedrooms are big and beds are comfortable. Sink was clogged but Kai was prompt responding to issue and sent a plumber the next day. House is 3.5 miles from Indian Rocks Beach (beautiful beach with soft white sand). Definitely would stay again.
Helen L.
Séjour de 9 nuits en juillet 2025
Avis vérifié
8/10 – Bien
Patricia A.
1 avr. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Family Getaway
We had a great time! The house was very accommodating. The beds were so comfortable and the pool/hot tub were the best we’ve had anywhere. The “Mother In Law” suite was a wonderful addition to this property! Thank you again for a great family vacation!!
Patricia A.
Séjour de 7 nuits en mars 2025
Avis vérifié
10/10 – Excellent
Ginger C.
16 août 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The house is a great size for a big family to have plenty of space. The game room & back yard was a hit with the kids. And we all loved the pool. I liked the updated decor and plush bedding. Overall the house was very comfortable and had everything we needed. We stayed 10 days… it’s close to stores and beaches no problem getting what we wanted. There’s also plenty of parking, I also liked how private the location of the house is. It felt very homey. I would definitely recommend, Kai is also very informative and responsive.
Ginger C.
Séjour de 10 nuits en août 2025
Avis vérifié
10/10 – Excellent
Wilson V.
11 août 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Vacations
I recommend the place, very clean and comfortable, excellent attention from the managers
Wilson V.
Séjour de 7 nuits en août 2024
Avis vérifié
10/10 – Excellent
Eleanor F.
16 mai 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Beautiful House
This house is beautiful. It's huge with plenty of room for our family of 11. Everyone was able to have their own bed. There were plenty of essentials including towels, both bath and pool. Wish I had know that ahead of time because we packed beach towels which take up a lot of room in luggage as we flew down to FL. We would stay here again.
Eleanor F.
Séjour de 4 nuits en mai 2025
Avis vérifié
10/10 – Excellent
Ellie B.
23 janv. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Family reunion
Beautiful home with plenty of room for our large group. Spacious living area and bedrooms.Pool and spa were very nice and heated! Large yard with basketball area, outdoor fire pit, and zip line.Highly recommended!
Ellie B.
Séjour de 7 nuits en janvier 2025
Avis vérifié
10/10 – Excellent
Tonya B.
15 août 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great property
It is a beautiful house and has all the supplies that you need.
Tonya B.
Séjour de 5 nuits en juin 2023
Avis vérifié
10/10 – Excellent
Katherine D.
20 sept. 2021
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great spot for a girls trip
The house was huge with lots of bedrooms and bathrooms. The staff was super responsive and helpful if we needed anything!
Katherine D.
Séjour de 2 nuits en septembre 2021
VrboOwner a répondu le 15 nov. 2021
Katherine, Thank you for staying with us!
Avis vérifié
8/10 – Bien
David T.
20 sept. 2021
Points forts : Propreté, arrivée, communication et exactitude de l’annonce.
We had a great time at your beautiful house!
Would return and recommend friends too.
David T.
Séjour de 3 nuits en septembre 2021
VrboOwner a répondu le 15 nov. 2021
David, I look forward to hosting you again. I invite you to look at new great Pear properties on our website pearpropertygroup.
Avis vérifié
10/10 – Excellent
Darren R.
5 juill. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Conclave Tampa June 25-July 2
We had an awesome experience with our stay, for our International Meetings. House was clean, spacious, pool was the highlight for everyone. We really enjoyed our time at the house.
Darren R.
Séjour de 7 nuits en juin 2024
Avis vérifié
10/10 – Excellent
Brian B.
20 mai 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Graduation Weekend
This beautiful home was the perfect place for us to stay for our daughter’s college graduation. Extremely spacious, fantastic for our friends and family to stay and celebrate. Plenty of parking, huge yard, swimming pool, game room. Kitchen and dining room were perfect!!! I definitely recommend this to anyone with a large family or group of friends.
Brian B.
Séjour de 5 nuits en mai 2024
Avis vérifié
10/10 – Excellent
Eric P.
3 févr. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Dental Team on leadership retreat
This house was perfect for our group! We were attending an event in St Petersburg and the drive was an easy 30 minutes. The house is beautiful and spacious and the highlight is definitely the huge back yard with a fire pit surrounded by Adirondack chairs and of course the screened-in pool and hot tub. The pool and hot tub is a bit complicated - we were sent very detailed instructions but still found ourselves confused and needed to reach out for help a couple times. The communication was quick and detailed which was greatly appreciated! Absolutely would stay here again if we ever return to the area.
Eric P.
Séjour de 4 nuits en janvier 2025
VrboOwner a répondu le 10 févr. 2025
Thank you for your kind words Eric! We're so glad you enjoyed the home, especially the backyard and pool area. We appreciate your feedback on the spa and will work on making it even easier to use. It was a pleasure hosting you, and we'd love to welcome you back anytime! 😊✨
Avis vérifié
10/10 – Excellent
Sixto T.
12 oct. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Best VRBO experience yet!!
Surprisingly, the host’s excellent communication was one of the main highlights of this stay. Everything was so easy because I had all of my instructions early and would receive answers right away for any questions that I did have. The home is beautiful and the backyard was perfect for our small 40 guest wedding! All of the guests were asking how we found this house and a few had me send them the info so that they could rent here in the future. Altogether a perfect house for any event or even to just vacation with friends and family!
Sixto T.
Séjour de 6 nuits en octobre 2024
Avis vérifié
8/10 – Bien
Derek R.
25 avr. 2023
Points forts : Propreté, communication et exactitude de l’annonce.
Great for big groups
The house itself was very clean, modern, and spacious. The pool area could use some TLC, and heating the pool was a bit unintuitive and cumbersome.
Neighborhood was ok...some shacks, some really nice houses. Par for the course for Florida.
Kai (owner) was attentive and helpful.
Derek R.
Séjour de 6 nuits en mars 2023
VrboOwner a répondu le 28 juin 2023
Derek, Thank you for the honest review and for staying with us. Your feedback post-stay is extremely helpful. Since your stay, we replaced the pool equipment and patio furniture as well as pressure-washed the pool lanai and exterior of the home. I hope we can create more memories in the future. Kindly, Kai and the Pear Team.
Avis vérifié
10/10 – Excellent
Tim H.
7 avr. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Thanks for a Great Week Away
The house was perfect for our large group for spring break. There was so much space to spread out. The game room was a huge hit for the kids. The pool and hot tub were great! With just a short drive to the beach, the location was perfect.
The yard was huge and offered everything from hammocking, to basketball/baseball, and campfires!
Down the road, there is a park that was wonderful for walks and skateboarding!
Both hosts were excellent at communication, answering all of our questions promptly.
Overall, it was a wonderful week filled with fun! Thank you so much!
Tim H.
Séjour de 7 nuits en mars 2024
Avis vérifié
8/10 – Bien
Michael M.
29 avr. 2024
Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
Beauty off the beaten path
An absolute beautiful home, kinda looked shady driving down the stone road to find the best looking house on the street. This house had everything we needed for our group. My now wife and I got this house for our wedding party and comfortably slept us all. We would all definitely stay there again. There were a few minor things “wrong” but nothing that affected our stay, just a few cosmetics that we didn’t know about. All in all this house was amazing from the layout to the backyard to the super comfortable beds. I’d highly recommend this place and would definitely come back.
Michael M.
Séjour de 7 nuits en avril 2024
Avis vérifié
10/10 – Excellent
Christine F.
10 mars 2022
Points forts : Propreté, arrivée, communication et exactitude de l’annonce.
Great stay
Beautiful home, well equipped, clean, and spacious. Loved the pool area. Used it a ton. Responsive host. Didn’t love the neighborhood but found it convenient, easy access and close to beaches. 3 miles to 8 miles to various beaches. Mostly used Tiki Gardens parking lot, plenty of spaces, bathroom available, easy crossover to beach. Used Indian Rocks beach chair co to rent chair. They deliver and pickup, very good service. Overall stay in the house was excellent. Suited my large family very well.
Christine F.
Séjour de 5 nuits en mars 2022
VrboOwner a répondu le 20 mai 2022
Christine, Thank you for staying with us and for this thoughtful review. I'm very happy to hear your positive experience's with our recommendations. Wishing you a brilliant 2022!
Avis vérifié
10/10 – Excellent
Cameron N.
30 janv. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Relax and Unwind
Nestled within the tranquil embrace of a VRBO luxury private villa, we discovered a haven of opulence and charm. The residence boasts a pristine, brand-new pool and spa heater, enveloping guests in warmth and relaxation. The bedsheets, exuding comfort, beckon weary travelers to surrender to blissful repose within the expansive and sumptuous rooms.
A zip line, gracefully traversing above verdant bushes and across the sprawling expanse of the park-sized backyard, adds an exhilarating dimension to the retreat. Amidst the symphony of a heavy, intense rainstorm, we found solace in the embrace of the hot tub, indulging in the exquisite taste of fine single malt scotch. Meanwhile, the allure of cinematic delights beckoned the family, as each member selected their preferred movie from the array of TVs and nestled comfortably upon plush couches.
Our stay, deserving of five stars, was elevated by the culinary prowess of my discerning wife, who conjured magnificent home-cooked meals. As dusk descended, the crackling fires kindled a sense of camaraderie and contentment, uniting us in shared moments of warmth and laughter.
The pièce de résistance, however, was the unparalleled hospitality and professionalism exemplified by our hosts, Kai and Sofia. Their attentive care and gracious demeanor added a magical touch to our sojourn, ensuring that our return is not merely a possibility but a cherished annual tradition.
Cameron N.
Séjour de 1 nuit en janvier 2024
Avis vérifié
6/10 – Acceptable
Trina P.
31 juill. 2024
Points forts : Arrivée, communication
I liked the home.
We enjoyed our stay but the house needs some attention. We walked in the front door and the first thing you see is the stair railing had been broke off by previous tenants. Leaving four holes in the wall and no handrail going up steep stairs on one side. The air conditioning worked well downstairs. Upstairs was unbearable all day all night. Our stay was the beginning of May average temperature was 70 to 85 . This should be fixed. Had this been mentioned in previous reviews that the five bedrooms upstairs were unbearable we probably would have made a different decision on choosing this home as more than half of the party suffered day and night in these hot bedrooms. We were asked to do odd things for instance take large covers off propane tanks reach our arm down take a picture of the gauge both when we got there and when we left. This sounds like a maintenance job to me not a guests job. We chose to not have the pool or Spa heated because the average temperature was going to be in the 80s we thought the pool would be warm enough and it was. However the property managers kept wanting us to mess around with the pool it would stop filtering and so they would tell us to go outside move this bar push this button turn this knob. Making us feel like we are maintenance people rather than guests. We did not want to do this. As if something happened or we push the wrong button or turned the wrong knob and damage something then it would be on us. Other than these complaints the house was nice had plenty of everything .Pots and pans could use some upgrading though I have to mention that.
Trina P.
Séjour de 7 nuits en mai 2024
Avis vérifié
4/10 – Médiocre
Darrel O.
8 août 2023
Points forts : Propreté, emplacement et exactitude de l’annonce.
Points faibles : Arrivée, communication
July 2023 Stay
I am limited to 1500 characters, or I would go into more detail.
The property is beautiful, centralized, and very quiet. The home was extremely spacious as we had close to 20 family members attend. It, however, had no toilet paper in it, we had to purchase that upon arriving.
Here are the issues we faced, stemming from communications with the property management company.
1) We were offered an additional night (Sat) at a reduced rate. I accepted this offer but had to ask many times for the additional invoice to be sent so that I could pay it. I had requested the change on VRBO as instructed, but still this was not resolved until 4 days before check in.
2) Upon arrival at 4:15pm we found that the door codes provided would not work. We called and were told that we would have to wait for them to see what was going on, as they should work. After waiting 45 minutes of waiting in the summer heat, we were given temporary codes to enter the property. We were advised that the reason the door codes initially provided would not work, was that VRBO showed an arrival on the 16th, not the additional date of the 15th.
3) There was a refundable damage deposit that was charged to my credit card when booking. From check out. I have still not received this and have even had to involve VRBO directly. My credit card company has no record of the credit being received. I am still working on this at the time of the review, and if this is settled correctly will amend this review.
Darrel O.
Séjour de 3 nuits en juillet 2023
VrboOwner a répondu le 15 août 2023
Hi Darrel, I apologize for the arrival lockout and the frustrations your group experienced. Thank you for taking the time on the phone to help us refund your damage deposit which you received, albeit delayed. This was my mistake. The lighting and typical summer weather prevented your code from operating the doors, which we remedied by installing a whole home surge protector. Please call my cell if there is anything further we might do to rectify the situation. Thank you for staying with us and for your feedback.
Avis vérifié
2/10 – Terrible
Dawn P.
19 mars 2023
Points faibles : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Do not rent here
This was a big family trip for us. We got to the house and had a green pool and heater for pool and hot tub did not work at all. We contacted manager and he responded telling us to buy chlorine and shock and pour it in and it should be good in 2 hours. He said he would reimburse us. We have a pool in MN so we know a lot about how they should work. The chlorine didn’t help. The thing is the manager always responded with the “right” answers but didn’t follow thru with anything. He never showed his face. It took us four days to get the pool clear (it needed a new $200 filter) and the gas company did come out to fix the heater after many other attempts by pool companies to figure it out. We spent many hours on our vacation dealing with this. So instead of having the pool and hot tub for a week, we were able to use it Thursday, Friday and Saturday. Yes there are other things to do but that was the reason we rented the house (for the pool and hot tub). The game room was nice so the kids were happy about that. The house was actually nice but not clean. There were dirty crusted underwear left in our closet in the floor. I wish we could post pictures. The manager also said he would pay for a dinner for our family. We have yet to receive any money. I’ll come back and post if he actually does credit money back to us. I mean any good property manager would not allow new customers to show up to a house looking the way it did when we arrived. Truly unacceptable. I don’t usually leave reviews but if you are looking at this place just keep on looking. Thanks for taking time to read this.
Dawn P.
Séjour de 7 nuits en mars 2023
VrboOwner a répondu le 20 avr. 2023
Thank you for taking the time to share your experience with us. On behalf of our family and the entire team, please accept my sincere apologies that your stay at our property did not meet your expectations. We understand that having a green pool, a non-functional pool heater, and a hot tub can be frustrating, especially when you are on vacation with your family.
I'm glad the pool cleaners and repair company resolved these issues during your stay.
We take pride in providing our guests with a comfortable and enjoyable stay, and we are sorry that we fell short in this instance. We understand that our property manager's response did not meet your expectations. We apologize for the delay in resolving the pool issues. We installed new pool pumps, fixed heater issues, and did plumbing repairs and pool automation to prevent future problems.
I apologize for this housekeeping error and our entire team's. We strive to provide our guests with a beautiful vacation; your feedback helps us improve.
We assure you that we take your feedback seriously and have remedied these issues. In addition to refunding the amount you requested, we sent $900 to cover your group's drinks, steak, and lobster dinner.
Thank you again for your valuable feedback.
Kindly,
Kai, Lindsay, and our entire support team.
À propos de l’hôte
Hôte : Kai Braun
Our team's mission is to provide our guests with memories to last a lifetime, preserve family tradition, people, and the planet before profits.
Voici pourquoi l’hôte a choisi cet hébergement
Safely and luxuriously accommodates large groups in a private luxurious setting with a massive backyard for all kinds of fun activities, 8 mins from the beach, ADA compliant
Voici ce qui rend cet hébergement unique
Private resort-style vacation, outstanding coffee, beautiful landscape, massive game room, minutes from the beach, caring hosts, wheelchair ADA ok!
Langue(s) :
Espagnol
Hôte de choix
Nos hôtes de choix offrent des expériences hors pair aux vacanciers.