Million Dollar Single Level home 2.3 miles to Mayo Clinic, Kierland, WestWorld

Please be honest. Your group held pool parties every day from Day 3 to Day 11 and declined our requests to enter the property for cleaning. One of your guests stopped the robot pool cleaner, which is why the bottom of the pool turned green. Only one bedroom may have some noise; the other three bedrooms are quiet. With 10 people, it appears the living rooms were also used as sleeping areas. You did not report any issues during your stay. Leslie’s water test after checkout showed the pool was at 80%. Our immediate next‑door neighbor charges two-three times more than we do, their pool size is only 50% of ours.

thank you for your business.

thank you for your business.

You did not mention the odor, and we are unsure of its source. The Wi‑Fi was shut off for several days, and we do not know why. We also noted that the solar skimmer had been removed from the water and was damaged. Rather than filing an insurance claim, we returned it to Home Depot (within the one‑year return period) and purchased a replacement ourselves........

thank you very much for the 5-star review. Only one bedroom can hear the noise, but the sound/noise level is below AC's or ceiling fan's (around 30 db). Rest three bedrooms are at quiet level (around 15 db). Sure, if you are talking about outside in the backyard, maybe around 40 db.

You informed us of your need for additional kitchen equipment only on the night before your checkout. During our conversation, you listed over 10 items with prices ranging from $30 to $2,500. While we do provide standard kitchen equipment, we are unable to accommodate unfamiliar or specialized items on such short notice. Unfortunately, we cannot offer a refund for items outside the scope of what we provide.

Managing algae in extreme heat is a challenge—especially when temperatures reach 110–118°F. We've recently found an effective solution: PoolRx, a mineral-based treatment containing copper, silver, and zinc. We installed it today, and with this system, chlorine levels can be maintained as low as 0.5–1.0 ppm. Each unit lasts approximately 4–6 months and is designed to eliminate algae continuously. Regarding the tree debris: During your stay, we experienced 2–3 monsoon storms. These events can cause sudden leaf fall, which is unfortunately beyond our control. We appreciate your understanding as we work to maintain the property under unpredictable conditions.

The extra toilet paper and soap/shampoo are under the bathroom sinks. The previous group stayed 5+ months and may have taken some towels. We restocked, plus what you purchased, so it's back to the 20+ level.

Thank you for your business. We understand that you speak French, and we recognize that 'Maison spacieuse' translates to 'Spacious house' in English. Throughout our interactions, we translated all of our conversations into French until one individual started communicating in English. Since no specific requests or issues were reported, we are unclear why you gave a 4-star rating. If you could share your feedback in French, we would be glad to work on improvements. Merci pour votre confiance. Nous comprenons que vous parlez français et savons que 'Maison spacieuse' se traduit par 'Spacious house' en anglais. Tout au long de nos échanges, nous avons traduit toutes nos conversations en français jusqu'à ce qu'une personne commence à communiquer en anglais. Étant donné qu'aucune demande spécifique ni aucun problème n'ont été signalés, nous ne comprenons pas pourquoi vous avez attribué une note de 4 étoiles. Si vous pouviez partager vos commentaires en français, nous serions ravis d'apporter des améliorations.

Thank you for reviewing the house. I noticed there were no comments, and I’m not sure why. Was it perhaps related to the pool service? The pool technician actually did come, but when he saw nine cars at the property (seven in the driveway and two on the street), he felt uncomfortable proceeding and decided not to enter.

thank you for your business.

The primary reason this group rated us one star was their disregard for the proper use of pool equipment. As local residents, they used the pool daily for extended hours, yet showed little concern for its maintenance. They removed pool equipment from the water, causing damage and risking malfunction. Despite knowing the equipment’s necessity, they requested a refund, claiming it caused them inconvenience. Additionally, they were dishonest about their group size—while they stated there were only two individuals, in reality, at least six people were present. Please refer to our other reviews, as this review does not accurately reflect the truth.

thank you for your business