Orlando, Floride (MCO-Aéroport international d'Orlando)
Airport, Orlando, Floride (MCO-Aéroport international d'Orlando)
36 min en voiture
Chambres et lits
6 chambres (16 personnes)
Chambre 1
1 très grand lit
Chambre 2
2 lits 1 place
Chambre 3
1 très grand lit
Chambre 4
1 grand lit
Chambre 5
4 lits doubles
Chambre 6
2 lits 1 place
5 salles de bain
Salle de bain 1
Salle de bain 2
Salle de bain 3
Salle de bain 4
Salle de bain 5
Espaces supplémentaires
Cuisine
Salle à manger
À propos de cet hébergement
South Facing Pool and Spa - Resort Amenities
Welcome to Perennial Paradise at Solterra Resort. Special Features of this home include:
6 Bedrooms, Sleeps Up to 16 3,629 Square Feet Spa! South Facing Pool with water views
The home is due for a carpet replacement and internal repaint at the next off season opportunity. Some of the living room furnishings are showing signs of wear/leatherette peeling. Guests should expect walls to show marks / wear and tear as well as some marks on some of the carpet areas, which whilst regularly cleaned, do have stains in a number of places. The average condition of the home is reflected in the competitive pricing of this property.
Bedrooms Downstairs Bedroom 1 - King Bed, Private 40” TV Bedroom 2 - Two Twin Beds with Cat Theme, Private 40” TV
Upstairs Bedroom 3 - Master with King Bed, en-suite bathroom, Private 40” TV, features futon Bedroom 4 - Queen Bed, Private 40” TV, private access to hallway bath Bedroom 5 - Built in Full (Double) Size Bunk Beds, 2 40” TV’s - each in front of the set of bunk beds, Private en suite Bathroom with shower/tub combo, toilet, single sink Bedroom 6 - Two Twin Beds with Mickey Theme, Private 40” TV, private en suite bathroom with shower/tub combo
All linens are provided
Bathrooms Bathroom 1 - Hallway Bath featuring Walk In Shower, Single Sink and Toilet (downstairs) Bathroom 2 - En Suite off of Bedroom 3, Two Separate Sinks, Walk In Shower, Garden Tub, Toilet Room Bathroom 3 - Hallway Bath with Private Access from Queen Room. Shower/Tub Combo. Bathroom 4 - Private en suite Bathroom off of Bunk Bed Room with shower/tub combo, toilet, single sink (upstairs) Bathroom 5 - En Suite Bathroom off of Mickey Twin Room featuring shower/tub combo, toilet and single sink.
Dining Area and Kitchen
When you enter the home, you are greeted with a sitting room featuring a game table for 4 (includes a Poker Set), couch and 50” Smart TV. On the left you will enter into the games room that is sure to WOW everyone (see full description below)! Beyond the entryway, you’ll find the kitchen to your right - fully stocked with everything you may need to make a quick snack or a gourmet meal! There is bar style seating for four at the kitchen island as well as a formal dining table for 8 overlooking your private pool!
Living Room
Looking out from the kitchen is the modern living room featuring a large, leather sectional couch and two leather sofa chairs (showing signs of wear). Enjoy your favorite shows on the large flat screen 55” Smart TV mounted in the living room.
Games Area This Games Room features a luxurious Pool Table, a Multi-Arcade Video Game Station, and TWO separate Gaming Stations for those who like to bring their own consoles. EACH featuring a Gaming Chair, Private Built In 40” and Roku TV.
Upstairs Loft
The Upstairs Loft features a Sofa, a Love Seat. Enjoy relaxing upstairs while watching a movie on the 55” Smart TV.
Laundry There is a full-size washer and dryer, iron and ironing board, and pool towels.
Pool and Spa
Everyone loves the pool area! Take advantage of the private south-facing pool and spa, relax on the sun loungers, or enjoy the outdoor dining area!
For the BBQ grill, We have a brilliant rental partner who can deliver a serviced and clean grill to you. There are 2 options: 2-Burner BBQ Grill, 5-Burner BBQ Grill. This includes a full propane tank. Please contact us for current rental prices from our supplier.
Resort Amenities Resort Amenities Subject to Small Optional Charge – Payable In Resort The use of the facilities is optional and so the charge is only applicable for groups who wish to make use of the facilities at the resort center. The fee, paid on site to the resort center directly is a one-time $35 total for groups of 1-12 guests or $45 total where 13+ guests are staying. This is a one-time charge for the entire stay and is paid on site to the resort itself. The charge is applied by the resort, on-site to any guests staying at any home booked at Solterra resort however booked but only where a group wishes to use the resort area. Of course, in such a well-appointed home, with a private pool, loungers, shaded lanai, and space for all the family, the choice of going to the resort center is entirely yours. Either way we know you will have a fabulous stay at our home in Solterra resort and look forward to your stay!
Luxury Clubhouse and Cabanas, Resort style heated pool with children's pool, water slide and lazy river, Outdoor recreation areas, children's playground, Tennis Court, Fitness Center, Hot Tub/Spa, Poolside Cafe/Bar.
Upon arrival in this self catered home you will find an initial start-up of supplies for your use. Supplies provided are, 1 x roll of paper towels, 1 x dish sponge, 2 x dishwasher tablets, 1 x small dish soap, 1 x trash bag per bin, 1 x toilet roll in each bathroom, 2 x sachets of laundry soap, Small hand soaps in each bathroom. For all of your other needs, there are grocery stores within 3 miles (Publix, Aldi) In addition to your groceries, we highly recommend purchasing additional items to the startup list above on your way to the home - especially extra toilet paper, paper towels, and trash bags.
Additional Information
Check in from: 4pm
Check out by: 10am If you would like an earlier check in or a later check out, please inquire 24 hours prior (fees may apply). Pre Checkin Requirements Within 24 hours of placing a booking and prior to accessing the home guests are required to provide: Identification in the form of a Driver’s License ID selfie The names and ages of all adults who will be attending the property Signed rental agreement We reserve the right to require all adult guests to provide identification. All of these items must be completed within 24 hours of placing the reservation or prior to arrival (whichever is sooner). Where this is not completed, the booking is liable to cancelation without further notice or refund. The occupancy limit for this property applies 24 hours a day and all reservations require completion of an electronically signed rental agreement, agreeing to the conditions of the rental which includes that no parties are permitted at this home. We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly amazing family home! Groups largely consisting of those close to or under 25 or living in the local area are not able to rent this home. All prices and/or descriptions are subject to change. Although every precaution is taken, errors in prices and/or descriptions do occur on our website and in printing. We reserve the right to correct any such error.
We maintain the home regularly and clean it professionally. * You may notice minor cosmetic imperfections from normal use. * These cosmetic items do not affect safety or functionality and do not qualify for refunds, discounts, chargebacks, or claims.
If you cancel your reservation within the designated cancellation period, you will be eligible for a full refund. However, please note that 3.8% of any payments made will be deducted to cover card processing fees. This fee applies to each transaction, as we incur these charges from the payment provider whenever a transaction is processed or refunded. The remaining balance will be promptly returned to your account.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
À propos du quartier
Davenport
Dans le quartier Complexe Solterra à Davenport, vous trouverez cette villa en zone rurale, près de parcs de loisirs. Les célèbres ChampionsGate Golf Club et Parcours de golf Reunion Resort valent le détour si un minimum d'action est à l'ordre du jour. Vous préférez partir en mission shopping ? Les non moins emblématiques Vieille ville et Disney Springs® attendent votre visite ! Lors de votre séjour, ne manquez pas les incontournables Complexe de loisirs Walt Disney World® Resort et Parc à thème Disney's Animal Kingdom®. Les environs débordent d'activités à pratiquer dans ou au bord de l'eau, comme les promenades en bateau à moteur et la natation.
USA Water Ski & Wake Sports Foundation Hall of Fame Museum - 6 min en voiture - 7.4 km
Parcours Jack Nicklaus - 7 min en voiture - 6.5 km
Parcours de golf Reunion Resort - 7 min en voiture - 5.1 km
ChampionsGate Golf Club - 8 min en voiture - 6.1 km
Transport
Gare de Kissimmee - 21 min en voiture
Aéroport de Kissimmee Gateway (ISM) - 25 min en voiture
Restaurants
Wawa - 4 min en voiture
McDonald's - 5 min en voiture
McDonald's - 5 min en voiture
Texas Roadhouse - 5 min en voiture
Starbucks - 4 min en voiture
Foire aux questions
South Facing Pool and Spa - Resort Amenities possède-t-il une piscine?
Oui, cet établissement propose une piscine.
Combien cela coûte-t-il de séjourner à South Facing Pool and Spa - Resort Amenities?
En date du 17 mai 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement South Facing Pool and Spa - Resort Amenities le 20 juin 2026 commencent à 253 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix pr écis.
South Facing Pool and Spa - Resort Amenities accepte-t-il les animaux de compagnie?
Non, l’établissement n’accepte pas les animaux de compagnie.
Combien coûte le stationnement à South Facing Pool and Spa - Resort Amenities?
L’hébergement dispose d’un stationnement sur place.
À quelle heure est-il possible d'arriver à South Facing Pool and Spa - Resort Amenities?
L’arrivée est possible à partir de 16 h.
À quelle heure doit s'effectuer le départ à South Facing Pool and Spa - Resort Amenities?
Le départ est à 10 h.
Où se situe South Facing Pool and Spa - Resort Amenities?
Solterra Resort - villa se trouve à 4,6 km de Parcours Jack Nicklaus et à moins de 10 km de ChampionsGate Golf Club et Posner Village. Les points d'intérêt suivants sont également à moins de 10 km : USA Water Ski & Wake Sports Foundation Hall of Fame Museum et Providence Golf Club.
Avis
7,6
Bien
Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Beautiful place
Drew A.
Séjour de 3 nuits en janvier 2026
VrboOwner a répondu le 22 févr. 2026
Thank you so much! We’re glad you enjoyed the place and hope to welcome you back soon!
Avis vérifié
8/10 – Bien
Yehudice B.
23 avr. 2026
Points forts : Propreté, arrivée et emplacement.
Everything about the house was as it was portrayed online, however I wish there was more clarity on the heating situation with the pool and sauna
Yehudice B.
Séjour de 13 nuits en mars 2026
VrboOwner a répondu le 10 mai 2026
Thank you for staying with us! We are so glad to hear the home was exactly as you expected from our online photos. We truly appreciate your feedback regarding the pool and spa heating. While we include these details in our listing description, we will review our instructions to ensure the settings are as clear as possible for our future guests. We hope to host you again soon!
Avis vérifié
10/10 – Excellent
latasha s.
26 déc. 2025
Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
yes it was perfect
latasha s.
Séjour de 11 nuits en décembre 2025
VrboOwner a répondu le 13 janv. 2026
It was a pleasure hosting you, and we hope to welcome you back again soon!
Avis vérifié
6/10 – Acceptable
Abram H.
7 mars 2026
Points forts : Arrivée, emplacement
The house is in need of work. Furniture is worn out, main level floor ac did not work. Pool heat did not work so we could not enjoy the pool with the kids. I would not recommend the house untill they fix all the issues.
Abram H.
Séjour de 10 nuits en février 2026
Avis vérifié
10/10 – Excellent
Brian L.
30 sept. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Accurate description.CleanOwners aren’t harassing you throughout your stay.Great location no complaints
Brian L.
Séjour de 2 nuits en septembre 2025
VrboOwner a répondu le 14 oct. 2025
Thank you so much for your kind words, Brian! We’re happy to hear you found the home just as described and enjoyed a comfortable, hassle-free stay in a great location. We’d be glad to host you again anytime!
Avis vérifié
10/10 – Excellent
NERO.
4 sept. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
I loved everything about this property. . Clean, welcoming and convenient. I wish I could have stayed a little longer. My son stayed in the pool every chance he could get. I absolutely loved lounging in the pool and looking out at the pond. I definitely would recommend this property.!!!!!! Its a 10/10 for me!!!!!
NERO.
Séjour de 5 nuits en août 2025
VrboOwner a répondu le 26 sept. 2025
Thank you so much for your wonderful review! We’re so glad to hear that you and your son enjoyed the pool and relaxing by the pond. It means a lot that you found our home clean, welcoming, and convenient, and we truly appreciate your 10/10 recommendation. It was a pleasure hosting you and we’d be delighted to host you again whenever you’re back in the area.
Avis vérifié
8/10 – Bien
Gilda G.
17 nov. 2025
Points forts : Propreté, arrivée, communication et exactitude de l’annonce.
their was no coffee or cream or sugar. No condiments what so every
Gilda G.
S éjour de 2 nuits en novembre 2025
VrboOwner a répondu le 5 déc. 2025
Hi Gilda,
Thank you for your review. Please note that the house is not advertised to include coffee, cream, sugar, or any condiments. For safety and hygiene reasons, we don’t provide consumable items.
Thank you for understanding.
Avis vérifié
2/10 – Terrible
Stavros M.
3 janv. 2026
Points forts : Emplacement
Points faibles : Propreté, arrivée, communication et exactitude de l’annonce.
Worst experience. Disgusting beat up house and VERY dirty. Tried calling and sent multiple emails to the rental company from the minute I checked in and never got a response back. I sent them multiple pictures of mold, dead bugs, broken things. I can not express enough to anyone to stay away from this house. I even brought my own sheets and towels and once I left I was billed for stains on their towels and sheets that I never even used. Total scam.
Stavros M.
Séjour de 4 nuits en décembre 2025
Avis vérifié
8/10 – Bien
Warren A.
7 nov. 2024
Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Great location, does the job
Lets go positive first
Listing was mostly as advertised
Warren A.
Séjour de 14 nuits en septembre 2024
VrboOwner a répondu le 12 mars 2025
Thank you for your feedback, Warren! We’re glad you found the location great and that the listing met your expectations. We'd love to host you again in the future.
Avis vérifié
2/10 – Terrible
Joyjastyle M.
29 déc. 2025
Points forts : Arrivée, emplacement
Points faibles : Propreté, exactitude de l’annonce
This is the worst property that I have stayed. The owner has neglected the upkeep of this property. I read reviews about this property's condition last year and thought the owners would have address the issues that were complained about in 2024, but they had not as of December 23 2025. The red stains in the carpet are still there, the broken furniture is still there, the dirty walls are still there. I paid for heated pool upon my arrival that had not been done I asked for my refund since we were not able to use the pool or spa and the owner had not yet tried to compensate me for that. The responses we get seemed to be already prepared with a blanket statement. I recommend contacting this owner before renting and ask if these repairs have been corrected before you rent.
Joyjastyle M.
Séjour de 4 nuits en décembre 2025
Avis vérifié
2/10 – Terrible
Quentin F.
4 août 2025
Points forts : Emplacement
Points faibles : Propreté, communication et exactitude de l’annonce.
Unsanitary, moldy, and ceiling stains from prior leaks.
Quentin F.
Séjour de 4 nuits en juillet 2025
Avis vérifié
6/10 – Acceptable
Laevonna C.
15 déc. 2024
Points forts : Arrivée, emplacement et exactitude de l’annonce.
Nice Roomy house
Needs updated and A lot broken there!
Laevonna C.
Séjour de 9 nuits en décembre 2024
Avis vérifié
8/10 – Bien
James W.
3 août 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Family vacation
The property was pretty much as described. We ran into a few hiccups and I had questions and messaged the host and they replied promptly. Would recommend to others. The pool was clean and warm, and all amenities worked as promised. Will stay again.
James W.
Séjour de 7 nuits en juillet 2024
VrboOwner a répondu le 15 août 2024
Thank you so much for your kind words! We are glad to hear that you enjoyed your stay and that the property met your expectations. We appreciate your understanding with the few hiccups, and we are happy we could assist you promptly. It means a lot that you'd recommend the property to others. Looking forward to hosting you again in the future!
Avis vérifié
10/10 – Excellent
Debbie E.
12 août 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Family Friendly excellent customer care
Our extra large family enjoyed the home. It was clean, smelled fresh, pool was the highlight for our kids. TVs and bathrooms everywhere 😂😂😂. Excellent service from staff. Love it!!!
Debbie E.
Séjour de 6 nuits en août 2023
VrboOwner a répondu le 21 sept. 2023
Debbie was fantastic. Excellent at communicating and adhering to house rules. Although we'd love for Debbie to return, we also heartily endorse Debbie for any host.
Avis vérifié
6/10 – Acceptable
Garry R.
27 nov. 2024
Points forts : Communication, emplacement
Points faibles : Propreté
Nice house but not well kept
Great location and house design for large family/group but poorly maintained with need for deep cleaning, appliance replacements and repairs.
Garry R.
Séjour de 8 nuits en novembre 2024
VrboOwner a répondu le 17 mars 2025
Thank you for your feedback, Garry. We're glad you enjoyed the location and layout of the home for your group. We’re sorry to hear that maintenance and cleanliness didn’t meet your expectations. We take guest feedback seriously, and the professional cleaner did a deep cleaning at the house, and we are working on the appliance to improve the experience for future guests. We appreciate your stay and hope to have the opportunity to provide a better experience in the future.
Avis vérifié
10/10 – Excellent
Karen H.
7 juill. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great house for family, we loved the pool area
The house is just as pictured, everything was great. Parking was easy to figure out once communicated by host how to park appropriately. My only critiques were we were told that there would be garage parking but there is no garage at this particular house- the garage is the game room. The other critique was the carpet was very old & dirty but it was vacuumed clean.
Karen H.
Séjour de 3 nuits en juillet 2023
VrboOwner a répondu le 21 sept. 2023
I'm thrilled to hear that your family enjoyed the house and the pool area during your stay. It's always wonderful when a property lives up to its pictures and provides a positive experience. I appreciate you sharing your feedback about the parking instructions and the description of the garage.
I'm sorry to hear about the carpet issue, but I'm glad to know it was cleaned well for your visit. Your insights are valuable.
Thank you for taking the time to share your thoughts on your stay!
Avis vérifié
8/10 – Bien
Chad B.
28 mars 2022
Points forts : Arrivée, emplacement et exactitude de l’annonce.
More Pro's than Con's
Had a great stay at this place. When we first entered the property we were a little disappointed with the level of cleanliness and general appearance of the place (i.e. dirty carpet in certain spaces, broken drawers/decorations, broken pool cues, several televisions not working, pool light not working) but the amenities this place provided made up for it. The pool was amazing, the view was great, the game room was a blast, the resort pool was nice and the spaciousness of the property was optimal. The property managers were responsive to any issues we had. Overall, we had a great time here but would encourage folks to set the expectations to it being a "rental" where maybe excellence in quality was slightly below expectation for the price.
Chad B.
Séjour de 6 nuits en mars 2022
VrboOwner a répondu le 10 août 2024
Thank you for sharing your detailed feedback. We are glad to hear that you enjoyed the pool, the view, and the game room, and that our team was responsive to your concerns. We apologize for the issues you encountered with cleanliness and maintenance. Your comments are valuable, and we will ensure they are addressed to improve the quality of our property. We appreciate your understanding and hope to have the opportunity to host you again in the future with an enhanced experience.
Avis vérifié
8/10 – Bien
Stephanie S.
8 mai 2023
Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Family get away
House was very much like the pictures. Suited our family well. Only downfall was very few towels for big families. And house was not very well cleaned before hand. Had a sock under the bed, old gummy bears under the bed as well. Carpets were stained In a few spots. Spilled water on the ground and went to clean it up floor was black.. we had kids and a large family so we understand. Would stay again. But think it needs to be more accommodating for as many rooms and beds as it has.
Stephanie S.
Séjour de 2 nuits en mai 2023
VrboOwner a répondu le 21 sept. 2023
Hi Stephanie,
Thank you for your feedback regarding your recent stay at our house. We appreciate your kind words about the house itself and how it suited your family. We apologize for the inconvenience caused by the limited number of towels and the cleanliness issues you encountered.
We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short in this aspect. Your comments regarding the cleanliness have been noted, and we will address these concerns with our cleaning staff to ensure that such oversights are not repeated in the future.
We understand the importance of accommodating larger families like yours, and we will certainly take your suggestions into consideration to improve the facilities and amenities to better cater to the needs of families with multiple rooms and beds.
We appreciate your understanding and willingness to stay with us again despite the issues you encountered. It is our goal to continuously enhance our services, and we look forward to the opportunity to provide you with an improved experience on your next visit.
Regards,
Oli
Avis vérifié
2/10 – Terrible
Betzy B.
21 oct. 2024
Points forts : Emplacement
Points faibles : Propreté, arrivée, communication et exactitude de l’annonce.
Very disappointed
What I saw online and what was supposed to be a nice vacation turned into a terrible experience. The house has numerous issues with its facilities and is infested with cockroaches.
The money was charged immediately, and I received a call to remind me that I had to check out by 10 a.m. with my family, but no one responded when I wrote to you every day about the issues we were facing. I hope you can compensate me for what happened.
Betzy B.
Séjour de 6 nuits en octobre 2024
VrboOwner a répondu le 12 mars 2025
Thank you so much for sharing your feedback, Betzy. We’re truly sorry to hear that your experience did not meet expectations. Guest satisfaction is extremely important to us, and we take concerns like these very seriously.
Regarding the issues mentioned, we have addressed all your concerns during your stay. As for the cleanliness and maintenance concerns, we work closely with a professional cleaning and pest control team to ensure our home is in top condition before guests arrive. And we immediately sent a pest control team the moment we received your concerns regarding roaches.
As for the reminder call you received, the standard check-out time is at 10 a.m., and we didn't receive any request from you that you will be having a late check-out.
Avis vérifié
4/10 – Médiocre
Debbie L.
7 avr. 2023
Points forts : Arrivée, emplacement
Points faibles : Propreté, communication et exactitude de l’annonce.
Find somewhere else
Worked 2 days trying to get internet working. They didn't pay the bill until the 2nd day of arrival. We paid for pool heat and it only worked one day. We could not adjust the thermostat. The dishwasher was out of order. There were dirty dishes in the cabinet. They placed smelled like a wet dog upon arrival. Rugs and carpet were discussing. The pictures definitely do the place justice.
Debbie L.
Séjour de 7 nuits en mars 2023
VrboOwner a répondu le 30 nov. 2023
Hi Debbie,
I appreciate you taking the time to share your experience. I sincerely apologize for the inconvenience caused by the internet issues, pool heat, thermostat, dishwasher, and cleanliness concerns. Your feedback is crucial, and I'll make sure to address these issues promptly to prevent such issues from occurring in the future. If there's anything specific you'd like me to do to make it right or if you have additional details to share, please let me know. Your satisfaction is important, and I'm committed to resolving these issues to improve the overall experience for our guests.
Avis vérifié
4/10 – Médiocre
Brittany P.
12 nov. 2024
Points forts : Arrivée, communication
Points faibles : Propreté, exactitude de l’annonce
Very unclean home with roach infestation
Check in and communication with property management was prompt and the community pool area was very nice but that was unfortunately the only good parts about renting this home. We came in to a very unclean home, the bathrooms were acceptable but the floors, walls/trim were all filthy. The carpet was stained and visibly dirty especially the edges/corners and the fake leather of the couch flaked off in huge pieces from being so worn. The slider doors were so heavy/ inmaintained that we could barely open and close it. The exterior of the home was moldy and badly in need of power washing as well as the pool area. Most of the netting in the pool enclosed was ripped with several sections of screen completely missing. We discovered very quickly that this home had a terrible roach infestation, the management company sent out a housekeeper and pest service the day after we arrived but neither problems were remedied as this infestation was more serious then a one time treatment. The uncleanliness and infestation of this home made us fearful for our health and ruined our vacation.
Brittany P.
Séjour de 7 nuits en novembre 2024
VrboOwner a répondu le 14 mars 2025
Thank you for your feedback, Brittany. We’re truly sorry to hear that your experience did not meet expectations. Guest satisfaction is very important to us, and we regret any inconvenience you encountered during your stay.
Cleanliness and maintenance are top priorities, and we take all concerns seriously. We have inspector who inspected the house before before our guests arrival to ensure house is ready. And upon receiving your report, we immediately sent both our housekeeping and pest control teams to address the issues during your stay. We also sent a maintenance to address the issue with the pool screens.
Avis vérifié
4/10 – Médiocre
Susan N.
16 déc. 2024
Points faibles : Propreté, arrivée, communication et exactitude de l’annonce.
: Disappointing Experience and Multiple Issues with Rental Home
I recently rented your property, which advertised as being able to accommodate 14 people. Unfortunately, my experience was far from satisfactory, and I feel compelled to share the numerous issues I encountered during my stay. The following problems should not have been present in a rental property of this caliber, and they made the stay uncomfortable and inconvenient for my group.1.Front Door Lock: The lock on the front door was extremely difficult to operate. I had to contact management, who attempted to walk me through fixing it via text messages.2.Refrigerator: A fully functioning refrigerator is essential for a house that sleeps 14 guests. Unfortunately, the refrigerator’s shelves were missing, the drawers were broken, and the door didn’t close properly. I had to purchase a cooler to store my beverages because there wasn’t enough space. Despite contacting management, they informed me that nothing could be done to repair it.3.Kitchen Lighting: Four lights in the kitchen were not working. While management sent someone to fix them, this should have been addressed beforehand.4.Dishwasher: The dishwasher handle broke off during our stay. When I contacted management, they promised to send someone to fix it, but no one ever arrived.5.Microwave: The microwave above the stove was broken. We were not informed of this beforehand, and the microwave on the counter was not an acceptable substitute.6.Pool Table: The listing stated the pool table came with four cues, but ther
Susan N.
Séjour de 8 nuits en novembre 2024
Avis vérifié
6/10 – Acceptable
Megan F.
3 août 2024
Points forts : Arrivée, emplacement et exactitude de l’annonce.
Points faibles : Propreté, communication
Spacious but dirty.
Size was perfect. Loved nature in the back. Bedding and bathrooms were clean. Guest parking was close. A lot of light bulbs were out that they said they would replace but never did. Garage is the game room. “Gaming stations” had 2 consoles/games (one without cords) and one unusable controller (chocolate shoved into the charging port)They stated someone left their systems as they only provide TV/chair, which was odd since I asked before hand and was told a PlayStation was included, I think they lied about this. 2 pool queues provided which were broken and taped back together. Maintenance brought out new ones. Upstairs had something food related on the carpet throughout all the rooms - They initially messaged back that someone would be out within 24hr to clean, no one showed up until I messaged again. A woman came took photos and attempted to clean the video game controller - which makes no sense if that wasn’t included with house. I got a message the next day that they could schedule carpet cleaning but we would need to stay off the floors for 24hrs. Not reasonable when you are staying somewhere from out of state. I did call the management company and never received a call back. During the next 1 1/2 weeks we found a rotten banana peel and other food/trash scattered throughout the home. Dirty dishes in the cabinet. Complaints/photos sent to management company and VRBO. Then they had the nerve to email me asking if I could give a 5 star rating. I decided to be honest instead.
Megan F.
Séjour de 8 nuits en juillet 2024
VrboOwner a répondu le 1 sept. 2024
Thank you for your feedback. We’re glad you enjoyed the size of the property and the nature views. We aim to provide accurate information about our amenities and maintain high standards of cleanliness and service. Please note that the PlayStation is not part of our listing; we provide gaming chairs and a TV, and other guests may bring their own consoles. Our cleaning team did make multiple attempts to address the carpet issue, but access was only granted on the third attempt. We offered a solution, which you chose to decline, but we have addressed this matter for future guests. We appreciate your comments and will use them to improve our guest experience.
Avis vérifié
10/10 – Excellent
Rebekah S.
1 sept. 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great stay!!
My husband and I really enjoyed our stay at this property! It was fully equipped with everything needed and was in excellent condition. Pool and hot tub were especially wonderful!
Rebekah S.
Séjour de 5 nuits en avril 2022
VrboOwner a répondu le 21 sept. 2023
I'm thrilled to hear that you and your husband had such a wonderful stay at our property! It's fantastic to know that you found everything you needed and that the property was in excellent condition. The pool and hot tub are indeed special amenities that can make a stay truly relaxing. We truly appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future!
Avis vérifié
10/10 – Excellent
Mona C.
22 août 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Super comfortable and beautiful lake view!!
We had a wonderful time staying at the property... it's a very comfortable space, well laid out and the kitchen had everything we needed. We were there for an extended stay and it started to feel like home in no time. Kids loved swimming in the pool while we enjoyed the patio with the amazing lake view!
One less star on cleaning as one morning I woke up to see ants on the kitchen counter where we accidentally left an open sugar candy. They were gone once I removed the candy and cleaned the counter and never saw any of those again.
Overall, we loved our stay and can't wait to go back again!
Mona C.
Séjour de 14 nuits en janvier 2022
VrboOwner a répondu le 3 oct. 2023
Hi Mona,
Thank you for sharing your experience with us! We're thrilled to hear that you had a wonderful stay and that the property was super comfortable with a beautiful lake view. It's great to know that the space was well-equipped, and the kitchen had everything you needed. We appreciate your understanding regarding the temporary ant issue and your prompt action to resolve it. We look forward to hosting you again for another enjoyable stay in the future!
Thank you.