Maison entière

West Facing Pool and Spa

Galerie de photos de l’hébergement West Facing Pool and Spa

Extérieur
Piscine
Aire de séjour
Chambre
Aire de séjour

Avis

8,6 sur 10 – 
Excellent
6 chambres5 salles de bain18 personnes

Commodités populaires

  • Piscine privée
  • Baignoire à remous sur place
  • Stationnement intérieur disponible
  • Cuisine
  • Laveuse
  • Climatisation

Chambres et lits

6 chambres (18 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 grand lit

Chambre 3

1 très grand lit

Chambre 4

1 grand lit

Chambre 5

2 lits 1 place

Chambre 6

4 lits superposés (1 place)

5 salles de bain

Salle de bain 1

Salle de bain 2

Salle de bain 3

Salle de bain 4

Salle de bain 5

Espaces supplémentaires

Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Balcon
Salle à manger

À propos de cet hébergement

West Facing Pool and Spa

Welcome to Ospreys Landing at Solterra Resort - only 9 miles to Walt Disney World!!

This beautiful and spacious two story home offers 6 bedrooms, 5 bathrooms and sleeps 19! It has a West facing pool and spa/hot tub and is perfect for a family or multiple families travelling together.

SPECIAL FEATURES
* Air Conditioned throughout
* Free Wifi (password protected)
* Free telephone calls within Northern America
* Extended Lanai for entertaining and soaking up the sun!
* 24/7 access via your own unique door code (changed with each guest)
* We can rent a BBQ for you. Costs start from $70 plus tax per week. Please inquire.

BONUS ROOM - 'THE DEN'
As you enter the home you will notice the wide open concept. There is a bonus room - the Den on your left after you enter the house. The Den has a sofa that converts into a sleeper and a 32" flat screen TV. Perfect to use as an extra sleeping space or another room to watch TV.

KITCHEN and DINING AREAS
The large kitchen has granite counter tops and island with breakfast bar with 4 bar stools. The kitchen is fully equipped with everything you need for preparing a quick snack to a full family dinner. The dining table seats 8 overlooks the pool area.

LIVING ROOM
The living room has two sofas and a large 50" wall mounted TV and DVD player. Behind the sofa are sliding doors leading to the pool area.

BEDROOMS
Bedroom 1 - King bed, 32" TV/DVD player, ceiling fan, sliding door to the pool area (downstairs)
Bedroom 2 - Queen bed, 32" TV/DVD player, ceiling fan (downstairs)
Bedroom 3 - King bed, 32" TV/DVD player, ceiling fan, large en-suite bathroom (upstairs)
Bedroom 4 - Queen bed, 32" TV/DVD player, ceiling fan, en-suite bathroom (upstairs)
Bedroom 5 - Two Twin beds, 32" TV/DVD player, ceiling fan (upstairs)
Bedroom 6 - Two Bunk Beds (Twin over Full) - sleeps 6, 32" TV/DVD player, ceiling fan, en-suite bathroom (upstairs)
* ALL linens, bedding, hangers are provided.

BATHROOMS
Bathroom 1 - Family bathroom between bedrooms 1 and 2 with bathtub/shower overhead, sink, toilet (downstairs)
Bathroom 2 - Family bathroom with bathtub/shower overhead, sink, toilet (upstairs)
Bathroom 3 - En-suite off bedroom 3 with garden tub, two vanity areas each with a sink, walk in shower, private door to the toilet and access to a private balcony (upstairs)
Bathroom 4 - En-suite off bedroom 4 with bathtub/shower overhead, sink, toilet
Bathroom 5 - En-suite off bedroom 6 with bathtub/shower overhead, sink toilet (upstairs)
ALL towels and hair dryers are provided.

The home is due for a carpet replacement and internal repaint at the next offseason opportunity. Guests should expect some walls to show marks / wear and tear as well as some marks on some of the carpet areas which whilst regularly cleaned, do have perminant stains in places.

UPSTAIRS LIVING ROOM
The second living area has a sectional sofa, sitting chairs, foosball table, 50" Television, DVD and XBOX 360!

CHILD FRIENDLY
There are also children's plates, cups, and utensils.
* Children's Pool Safety Fence

LAUNDRY
There is a full size washer and dryer, iron and ironing board for your use.

PARKING
There is room for 2 cars in the garage and 2 cars on the driveway. Additional parking is availabe on the street in the designated parking areas outlined with white lines.

POOL AREA
Popular by everyone is the outdoor area. The pool area has an over sized deck with large pool, hot tub/spa and water fall features. Enjoy al fresco dining with a table that seats 6 complete with ceiling fan. There are 6 sun loungers too for soaking up the rays! A children's pool safety fence.
* The pool in this home can be heated on request and is an optional extra. It can be heated for a minimum of 5 consecutive days ($200 plus tax) and the cost for heat is $40 for each night plus tax. If during the course of your stay, you decide to purchase pool heat, then there is an additional charge to cover the cost of sending out a technician to activate the system which is $40. Pool heat is recommended October-April.
* Pool heat is set to 88 F (if there is a hot tub 100-102 F) and runs from 7am - 11pm.
* Please request at least 1 week prior to arrival.

*Please note that from September 01, 2023, Solterra Resort has introduced a new access fee for guests who may wish to make use of the community facilities and pool area.

The use of the facilities is optional and so the charge is only applicable for groups who wish to make use of the facilities at the resort center. The fee, paid on site to the resort center directly is a one-time $35 total for groups of 1-12 guests or $45 total where 13+ guests are staying. This is a one-time charge for the entire stay and is paid on site to the resort itself. The charge is applied by the resort, on-site to any guests staying at any home booked at Solterra resort however booked but only where a group wishes to use the resort area.

SOLTERRA RESORT AMENITIES:
* Luxury Clubhouse and Cabanas
* Free Wifi
* Resort Style, heated pool with children's pool (open daily 8am-11pm) (heated October-April)
* Water Slide and Lazy River (open Mon-Thur 11am-5pm, Fri-Sun 11am-6pm)
* Hot Tub/Spa
* Outdoor Recreation Areas
* Children's Playground
* Tennis Court
* Fitness Center (open daily 5am-11pm)
* Poolside Cafe/Bar - Cafe Sol (open daily 11am-5pm)
* Gated community (24 hour attendant)


ADITIONAL INFORMATION
Check in from: 4pm
Check out by: 10am
* For an earlier check in or a later check, please inquire 72 hours in advance for availability (fees may apply).

Upon arrival, you will find an initial start up of supplies for your use. Supplies provided are:
* 1 x roll of paper towels
* 1 x dish sponge
* 2 x dishwasher tablets
* 1 x small dish soap
* 1 x trash bag per bin
* 1 x toilet roll in each bathroom
* 2 x sachets of laundry soap
* Small hand soaps in each bathroom
* For all of your other needs, there are grocery stores within 3 miles (Publix, Aldi)

Please note. We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly amazing family home! Groups largely consisting of those close to or under 25 or living in the local area are not able to rent this home. A selfie ID is required to rent this home.

If you cancel your reservation within the designated cancellation period, you will be eligible for a full refund. However, please note that 3.8% of any payments made will be deducted to cover card processing fees. This fee applies to each transaction, as we incur these charges from the payment provider whenever a transaction is processed or refunded. The remaining balance will be promptly returned to your account.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règles de l’hébergement

Arrivée après 16 h 00

Âge minimum pour la location : 25 ans

Départ avant 10 h 00

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Enfants

Enfants autorisés : de 0 à 17 ans

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Événements

Événements non autorisés

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Animaux de compagnie

Animaux de compagnie non autorisés

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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Nº de l’hébergement : 3353663vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À propos du quartier

Davenport

Dans le quartier Complexe Solterra à Davenport, vous trouverez cette villa près de parcs de loisirs. Les célèbres ChampionsGate Golf Club et Parcours de golf Reunion Resort valent le détour si un minimum d'action est à l'ordre du jour. Vous préférez partir en mission shopping ? Les non moins emblématiques Vieille ville et Disney Springs® attendent votre visite ! Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Complexe de loisirs Walt Disney World® Resort et Parc à thème Disney's Animal Kingdom®. Les environs débordent d'activités à pratiquer dans ou au bord de l'eau, comme les promenades en bateau à moteur et la natation.
Carte
Davenport, FL

À proximité

  • Posner Village - 6 min en voiture - 7.4 km
  • USA Water Ski & Wake Sports Foundation Hall of Fame Museum - 6 min en voiture - 8.1 km
  • Parcours Jack Nicklaus - 7 min en voiture - 6.5 km
  • Parcours de golf Reunion Resort - 7 min en voiture - 5.1 km
  • ChampionsGate Golf Club - 8 min en voiture - 6.1 km

Transport

  • Gare de Kissimmee - 25 min en voiture
  • Aéroport de Kissimmee Gateway (ISM) - 27 min en voiture

Restaurants

  • ‪Wawa - ‬5 min en voiture
  • ‪McDonald's - ‬6 min en voiture
  • ‪McDonald's - ‬5 min en voiture
  • ‪Texas Roadhouse - ‬6 min en voiture
  • ‪Starbucks - ‬5 min en voiture

Foire aux questions

West Facing Pool and Spa possède-t-il une piscine?

Oui, cet établissement propose une piscine.

Combien cela coûte-t-il de séjourner à West Facing Pool and Spa?

En date du 16 mai 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement West Facing Pool and Spa le 12 juill. 2026 commencent à 280 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

West Facing Pool and Spa accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à West Facing Pool and Spa?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à West Facing Pool and Spa?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à West Facing Pool and Spa?

Le départ est à 10 h.

Où se situe West Facing Pool and Spa?

Davenport - villa de type familial se trouve à 2,9 mi (4,6 km) de ChampionsGate Golf Club, et à moins de 10 km des sites suivants : Parcours de golf Reunion Resort et Posner Village. Les points d'intérêt suivants sont également à moins de 10 km : Providence Golf Club et Parcours Jack Nicklaus.

Avis

8,6

Excellent

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 54 avis sur 90.
Note de 8 – Bien, d’après 18 avis sur 90.
Note de 6 – Acceptable, d’après 10 avis sur 90.
Note de 4 – Médiocre, d’après 2 avis sur 90.
Note de 2 – Terrible, d’après 6 avis sur 90.

7,6/10

Propreté

9,0/10

Arrivée

8,6/10

Communication

9,0/10

Emplacement

8,4/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Alejandro A.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The place was perfect!!!
Séjour de 7 nuits en mars 2026
VrboOwner a répondu le 21 avr. 2026
We really appreciate the five-star feedback! Knowing that our guests had a perfect experience is the best news we can receive. Thank you for choosing us, and we look forward to your next visit!
Avis vérifié

10/10 – Excellent

PATRICE R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The house was exactly as listed and we really enjoyed the facilities! The pool was a big hit with the kids and we had plenty of room for everyone! Highly recommended for a large group! Spring break 2026 was a success and thank you for your hospitality!
Séjour de 3 nuits en avril 2026
VrboOwner a répondu le 15 avr. 2026
Thank you so much for the glowing review! We are thrilled to hear that Spring Break 2026 was a success for your family and that the kids loved the pool. Providing a spacious and accurate home for large groups is exactly what we strive for, so your feedback means the world to us. It was a true pleasure hosting you, and we’d love to welcome you back for your next group getaway!"
Avis vérifié

10/10 – Excellent

Darren E.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Pool and hot tub are excellent, host was great, we were missing patio chairs and the host had new ones delivered and assembled within a day and a half. House is big and decently stocked with towels and plates etc Had a great family vacay, Disney parks are about 25min in traffic to parking lot, universal about 50min.
Séjour de 14 nuits en janvier 2026
Avis vérifié

6/10 – Acceptable

Frank C.

Points forts : Emplacement
Points faibles : Communication, exactitude de l’annonce
I requested the pool and hot tube to be heated way ahead of time, but it wasn't. The initial supplies were cheap.The house shows wear of guest. Two chairs are falling apart. Left no instructions how to operate the TVs. Positive was we got in early. The community pool is an easy walking distance.
Séjour de 5 nuits en mars 2026
VrboOwner a répondu le 21 avr. 2026
Thank you for the review. We are sorry for the disappointment regarding the pool heat; to clarify, the heater is activated on the day of arrival to ensure it is running for your stay, as we cannot run it while the home is vacant. Regarding supplies, we provide a 'starter kit' for the first night to help guests get settled, as most prefer to restock with their own brands for longer stays. We’re glad we could accommodate your early arrival and hope to host you again for a more seamless stay.
Avis vérifié

2/10 – Terrible

Randall B.

Points faibles : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Alot of things where broken upon arrival dishes all dirty in cabinets knives also all dirty in knife block there was no hot water the first few days carpets nasty hidden marks under area rugs Not worth the hassle and definitely not worth the cash especially seeing they want you to pay a pool boy to turn heat on hot tub they claim it comes with and a turn off fee as well honestly rude as well when confronted with stated issues
Séjour de 5 nuits en avril 2026
VrboOwner a répondu le 10 mai 2026
Thank you for reaching out. We are sorry for the frustrations you experienced. Regarding the hot water and cleanliness, we always encourage guests to report issues as they arise so our team can provide immediate solutions. We regret that we weren't given the opportunity to fix these for you during your stay, but we will be addressing your comments with our staff to improve our future service.
Avis vérifié

8/10 – Bien

Carla S.

Points forts : Propreté, arrivée et communication.
The communication was great. The space was great for our family, for 14 of us very comfortably, but the house its self is pretty worn down.
Séjour de 5 nuits en novembre 2025
VrboOwner a répondu le 8 janv. 2026
Thank you for your kind words about our communication and the space! We’re glad it comfortably accommodated your family of 14. We also appreciate your feedback regarding the condition of the house. As with any frequently used home, some wear and tear is natural over time, but we continually work to maintain and improve the property for our guests. We hope to host you again in the future!
Avis vérifié

10/10 – Excellent

Robert S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family Weekend getaway

Nice place for large family
Séjour de 3 nuits en juillet 2025
VrboOwner a répondu le 29 juill. 2025
Hi Robert, Thank you! We're happy to hear the home was a great fit for your family. We'd love to welcome you back anytime!
Avis vérifié

10/10 – Excellent

Juanita L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
I really enjoyed my stay, was very secure property. The house was clean and very spacious. Definitely will be staying again
Séjour de 5 nuits en juillet 2025
VrboOwner a répondu le 4 sept. 2025
Thank you so much for your kind words, Juanita! We’re so glad you enjoyed your stay and felt comfortable and secure in the home. It’s wonderful to hear that you found the house clean and spacious. We’d be delighted to welcome you back anytime!
Avis vérifié

6/10 – Acceptable

michael f.

Points forts : Emplacement
Points faibles : Propreté, exactitude de l’annonce
the house outside needed to be cleaned, mold on back of house, pool deck was dirty.inside of house needed a deep cleaning, half of the house needed to be painted, half the rugs were worn out, and badly stained.. kitchen was not supplied, toaster only half worked, no frying pans or a single dish towel.the outside table area, only half the chairs had cushions.the chairs on the front patios upper and lower were unsafe to sit on.the resort was nice and the location was also nice
Séjour de 9 nuits en février 2026
Avis vérifié

10/10 – Excellent

Nina H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Recent stay Orlando

The house was great! Perfect living and sleeping spaces for a large group and we spent most of our time at the pool.
Séjour de 5 nuits en juin 2025
VrboOwner a répondu le 1 août 2025
Hi Nina, Thank you so much! We're thrilled to hear the house was a great fit for your group and that you enjoyed plenty of time by the pool. It was a pleasure hosting you, and we'd love to welcome you back anytime!
Avis vérifié

8/10 – Bien

Cheryl L.

Points forts : Arrivée, communication
Points faibles : Propreté, emplacement
Loved the amenities at the house. Just found many issues with this house. I left a list of things that were in poor condition. There was mold in the dishwasher. That was the biggest concern. I didn’t want any of our 28 people in the house getting sick! If the house was in better condition, we would come there much more often! Overall we had a great time.
Séjour de 7 nuits en décembre 2025
VrboOwner a répondu le 23 janv. 2026
Thank you for your feedback and for sharing the list of issues, we truly appreciate your honesty. We're glad everyone still had a great time overall despite the issues. We value your input and would love the chance to host your group again.
Avis vérifié

10/10 – Excellent

Amy G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

A great vacation!

The house was as advertised. It was spacious and comfortable and made for a great and relaxing vacation. Would definitely stay here again.
Séjour de 6 nuits en janvier 2025
VrboOwner a répondu le 12 mars 2025
Thank you for your kind words, Amy! We're so glad you had a great and relaxing vacation and that the home met your expectations. We'd love to host you again anytime!
Avis vérifié

10/10 – Excellent

Eric V.

Points forts : Propreté, communication, emplacement et exactitude de l’annonce.

Great experience

The property was as advertised, and overall warm and welcoming.
Séjour de 2 nuits en février 2025
VrboOwner a répondu le 12 mars 2025
Hi Eric, Thank you for your kind words! We're so glad to hear that you found our home just as advertised and that it felt warm and welcoming. It was truly a pleasure hosting you and we’d love to host you again in the future.
Avis vérifié

6/10 – Acceptable

Teresa M.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté
Over all was nice. Ran in to a problem but was taken care of. Was able to accommodate our clients with special needs barrier free and lots of room to move around.
Séjour de 4 nuits en juillet 2025
VrboOwner a répondu le 2 sept. 2025
Hi Teresa, We’re happy to hear that overall you had a nice stay and that the home was able to accommodate your clients’ special needs comfortably. We also appreciate your patience while we resolved the issue you encountered. It was a pleasure hosting you.
Avis vérifié

10/10 – Excellent

Regina J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

goodl i really enjoy my stay

i enjoy the house thank you for haven me and my family
Séjour de 5 nuits en juillet 2024
VrboOwner a répondu le 24 juill. 2024
Thank you so much for your kind words, Regina! We're thrilled to hear that you and your family enjoyed your stay. It was a pleasure hosting you, and we hope to welcome you back again soon!
Avis vérifié

4/10 – Médiocre

Kayla J.

Points forts : Arrivée, communication et emplacement.
Points faibles : Propreté, exactitude de l’annonce
The overall cleanliness of this house was concerning, the carpet, the walls, the smell in the entry way, and the dishwasher. This location and the customer service was fine, but the cleanliness of the house was not great. If they replaced the dishwasher, washing machine/dryer, change the carpet and painted the walls this house would be great. The pictures are definitely dated so in order to uphold full transparency I would recommend the agency updating the pictures of the house so people who are renting it from out of state know what they are coming into.
Séjour de 6 nuits en novembre 2025
Avis vérifié

10/10 – Excellent

Daisy C.

Family vacation/wedding

The property was very nice, comfortable, family enjoyed the club house, pool, lazy river. I will definitely rent this property again and recommend it to a friend/family.
Séjour de 7 nuits en mai 2018
VrboOwner a répondu le 25 nov. 2023
hank you so much for taking the time to share your positive experience at our property, Daisy! We're thrilled to hear that you and your family enjoyed the amenities, including the clubhouse, pool, and lazy river. It's wonderful to know that you found the property comfortable. Daisy. Your recommendation to friends and family means a lot to us, Daisy. We look forward to hosting you again in the future and creating more memorable moments for you and your loved ones.
Avis ancien

10/10 – Excellent

ROBIN F.

Family of 14 totally enjoyed every room in this house. Kids & adult kids enjoy the games.

Plan to visit again, making arrangements for the stay was easy..everything was there we needed for the stay. As my husband stated " I lived like a movie star for a week" . Thank you for sharing your place.
Séjour de 7 nuits en juin 2017
VrboOwner a répondu le 29 nov. 2023
Thank you so much for your wonderful review, Robin! We're thrilled to hear that you enjoyed your stay and that everything met your expectations. It's fantastic to know that you found the arrangements easy and that you had everything you needed, Robin. We're especially delighted to hear your husband's comment about living like a movie star for a week—that's the kind of experience we aim to provide for our guests! It warms our hearts to know that you felt that way during your time here, Robin. We truly appreciate you choosing to stay with us, and we look forward to hosting you again in the future.
Avis vérifié

8/10 – Bien

Carlos P.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.

Orlando vacation 2025

There's a small hiccup with the check-in process, as I did not receive the email with instructions, however after a quick phone call the instructions came in really fast.This property is big and my kids enjoyed the swimming pool very much!The house is in need of some repairs, but again these things to us were really minor.We rented a car, so we were able to visit the parks at our own time. Most parks are at an okay distance...I don't mind driving in here. There were few insects inside the house, which is typical of the tropical region. The child protection alarm kept on falling off, which was somewhat annoying Overall, we had a great time here!
Séjour de 14 nuits en juillet 2025
Avis vérifié

10/10 – Excellent

Taci S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Florida retreat

We really enjoyed our stay, especially the pool and hot tub! There was plenty of space and the rooms were huge! It was awesome that all of our kids had a separate bathroom. The property manager responded promptly to all my questions. We will definitely return.
Séjour de 3 nuits en février 2023
VrboOwner a répondu le 8 mai 2023
Hi Taci, Thank you for choosing to stay with us and for taking the time to leave your feedback. We are thrilled to hear that you had a great stay and that you especially enjoyed the pool and hot tub. We are glad that you found the space comfortable and that the separate bathrooms were convenient for your family. We take pride in our prompt and helpful communication, and we are happy to hear that you found our property manager to be responsive to your questions. We appreciate your kind words and are excited to welcome you back in the future. Thank you again for your feedback and for choosing to stay with us.
Avis vérifié

6/10 – Acceptable

lakisha l.

Points forts : Communication, emplacement et exactitude de l’annonce.

Vacation

The property was in a great area a nice home but definitely can use some updates the home can use some paint and definitely needs new furniture as far as the living area downstairs and a few things upstairs also needs more towels to accommodate the number of guests that the house can hold
Séjour de 4 nuits en juillet 2023
VrboOwner a répondu le 4 août 2023
Hi Lakisha, Thank you for your feedback! We greatly appreciate your compliments about the property's location and overall appeal. We understand that there is room for improvement, and we are always looking to enhance our guests' experiences. Regarding the updates, we are actively working on making the necessary improvements to the home, including fresh paint and new furniture for the living area downstairs and other areas. Your valuable input helps us prioritize these enhancements. As for the number of towels, we apologize for any inconvenience. Please know that the number of towels is based on the number of maximum guest that the house can accommodate. We value your input, and it helps us create a better experience for all our guests. Once again, thank you for choosing our property, and we hope you had an enjoyable stay. We look forward to welcoming you back in the future with an even more updated and comfortable experience. Regards, Oli
Avis vérifié

2/10 – Terrible

Michelle M.

Points faibles : Arrivée, communication, emplacement et exactitude de l’annonce.
The amenities are not what is offered. In order to use the pool and hot tub attached to the house it’s an additional fee. Club house additional fee. No working dishwasher, washer and dryer. We literally did 4 towels and swim wear and it too 3 times to dry that little load. Host is rude and unprofessional. They don’t answer messages. Had to buy our own cleaning supplies, toilet paper, trash bags. Trash was not picked up daily and had a possum in our trash who made a mess everywhere, yet we had to clean that up. So 4 kids and 4 adults were to share 1 roll of toilet paper & not use the pool/spa. Sony waste your money!!
Séjour de 4 nuits en octobre 2025
VrboOwner a répondu le 20 nov. 2025
Thank you for your feedback! We appreciate you taking the time to share your experience. For transparency, we’d like to clarify a few points: Pool Heat & Resort Fee Our listing notes that pool heating is an optional paid add-on, and the resort requires a separate one-time access fee, which disclosed in the listing details. Washer, Dryer & Dishwasher After your departure, all appliances were inspected and confirmed to be working properly. We reached out during your stay for clarification on the issues mentioned but did not receive a response, which limited our ability to assist in real time. Arrival Supplies The home includes complimentary starter supplies, as outlined in your arrival email. Guests may purchase additional items from nearby stores if needed. Trash Pickup Trash is collected daily. The report was received the day before departure, and the photo showed trash not properly bagged, which prevents collection and can attract wildlife per community guidelines. We value your feedback and are sorry your stay didn’t meet expectations. Clear communication and guest comfort remain our top priorities
Avis vérifié

6/10 – Acceptable

Manisha S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Memorial Day Rental

The property was clean but the a/c was not cold enough considering as memorial day weekend I stayed there was extremely hot. The fridge was not working as well.
Séjour de 2 nuits en mai 2024
VrboOwner a répondu le 11 mars 2025
Thank you for your feedback, Manisha. We’re glad to hear that you found the property clean, but we’re sorry that the A/C and fridge did not meet your expectations during your stay. Memorial Day weekend can indeed be very warm, and we strive to ensure our guests are as comfortable as possible. Our team would have been happy to assist with adjusting the A/C settings or addressing the fridge issue if you reported it during your stay. Guest satisfaction is our priority, and we appreciate your input as we continue to improve.
Avis ancien

10/10 – Excellent

timothy l.

We were astonished at the beauty of this property.

We were comfortable and the trip to Disney was complete, the house was everything you said it would be. We will definitely be back and I will definitely be letting all of my family and friends know of this hidden gem in Florida, we are already thinking of returning next year. The only thing I didn't like was the air setting being 78 instead of 72. Thank You, Tim Lannan & Family
Séjour de 6 nuits en juin 2016
VrboOwner a répondu le 1 déc. 2023
Thank you so much for taking the time to share your wonderful feedback, Timothy! We're thrilled to hear that you were comfortable during your stay and that our property lived up to your expectations. It's fantastic to know that your trip to Disney was complete and that you are considering returning next year – we would be honored to welcome you back, Timothy! As for the AC, you may adjust the temperature using the AC thermostat, which is mostly located in the living room wall, Timothy. We look forward to hosting you and your family again in the future.
Avis vérifié

8/10 – Bien

Shakeira S.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Hurricane Helene Evacuation

My family booked this home under an emergency evacuation. The home is nice and has a lot of space. The onmy issue was the cleanliness og the home there were stains in the carpets all through the house and the walls were not clean. Once a deep cleaning is done this home will be above a 5. star rainh. star
Séjour de 2 nuits en septembre 2024
VrboOwner a répondu le 8 déc. 2024
Thank you for taking the time to share your thoughts about your stay. We are glad to hear that you found our home spacious and accommodating, especially during an emergency evacuation. We sincerely apologize for any concerns regarding the cleanliness of the carpets and walls. Your feedback is invaluable, and we will make sure these areas receive the attention they need to enhance the experience for future guests. It’s wonderful to know that you see the potential for our home to be above a 5-star rating. Your input helps us work toward that goal, and we truly appreciate it. Thank you again for choosing our home, and we hope to welcome you back under better circumstances in the future.

À propos de l’hôte

Hôte : Shine Villas

Image de profil de l’hôte

Langue(s) :

Anglais, Espagnol, Portugais

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