Maison entière

Private Pool, Spa, Games room + Inclusive Resort Amenities

Galerie de photos de l’hébergement Private Pool, Spa, Games room + Inclusive Resort Amenities

Un quartier résidentiel avec des maisons, un étang et une pelouse bien entretenue.
Une cuisine moderne avec des meubles en bois foncé, des appareils électroménagers en acier inoxydable, des plans de travail en granit et un grand îlot central.
Une salle de sport équipée de tapis de course, de vélos elliptiques et de matériel de musculation.
Une cuisine moderne avec des meubles de couleur sombre, des appareils électroménagers en acier inoxydable et un plan de travail en granit.
Vue aérienne d’un complexe hôtelier doté d’une grande piscine centrale, d’un court de tennis et d’une piscine sinueuse.

Avis

9,0 sur 10 – 
Merveilleux

Points forts

  • Grands espaces
    Profitez d’un aménagement spacieux qui offre à chacun plus d’espace pour se détendre.
  • Table de soccer sur place
    La table de soccer vous attend, une caractéristique rare.
  • Emplacement central
    Grâce à l’emplacement pratique, vous n’êtes jamais loin de l’endroit où vous devez vous rendre.
6 chambres4 salles de bain ou plus12 personnes

Commodités populaires

  • Massages au spa
  • Baignoire à remous sur place
  • Piscine privée
  • Accès au parc aquatique
  • Centre d’entraînement physique sur place
  • Climatisation

Explorez la région

Afficher sur la carte
Davenport, FL
  • Place, Posner Village
    ‪7 min en voiture‬
  • Place, Parcours de golf Reunion Resort
    ‪7 min en voiture‬
  • Place, ChampionsGate Golf Club
    ‪8 min en voiture‬
  • Airport, Orlando, Floride (MCO-Aéroport international d'Orlando)
    ‪38 min en voiture‬

Chambres et lits

6 chambres (12 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

2 lits 1 place

Chambre 4

2 lits 1 place

Chambre 5

1 grand lit

Chambre 6

1 très grand lit

4 salles de bain, 1 salle avec toilette et lavabo

Salle de bain 1

Salle de bain 2

Salle de bain 3

Salle de bain 4

Salle de bain 5

Espaces supplémentaires

Cuisine
Bureau
Jardin
Salle à manger

À propos de cet hébergement

Piscine privée, spa, salle de jeux + équipements inclus du resort

Bienvenue au Haven at Solterra Resort, un complexe résidentiel fermé à la pointe de la modernité, situé à seulement 11 miles de Walt Disney World !

Nous accueillons les réservataires/voyageurs expérimentés âgés de 25 ans et plus, ainsi que leurs jeunes familles, dans cette superbe maison familiale véritablement « 
 » ! Les groupes composés principalement de personnes âgées de moins de 25 ans ou proches de cet âge, ou résidant dans la région
, ne peuvent pas louer cette maison.
La maison dispose de 6 chambres, 4,5 salles de bains, peut accueillir 12 personnes et possède une piscine/spa orientée sud (bain à remous) offrant une vue sur l’
. Elle se trouve à quelques pas du Clubhouse ! Cette maison est idéale pour une grande famille ou plusieurs familles
partant en vacances ensemble. Elle dispose de deux espaces de vie, ce qui permet aux groupes de profiter de différents types de divertissements.

Caractéristiques particulières :
* Climatisation dans toute la maison
* Piscine/spa exposés plein sud (bain à remous)
* Accès 24 h/24 et 7 j/7 grâce à votre code d'accès unique (changé à chaque arrivée)
* Si vous souhaitez louer un barbecue à gaz, veuillez vous renseigner.

Chambres :
Chambre 1 – Chambre parentale avec lit king-size, ventilateur de plafond, télévision à écran plat 32 pouces et salle de bains attenante (rez-de-chaussée)
Chambre 2 - Chambre principale avec lit king-size, ventilateur de plafond, télévision à écran plat de 32 pouces et salle de bains commune donnant sur
Chambre 3 (à l'étage)
Chambre 3 - Deux lits jumeaux, ventilateur de plafond, télévision à écran plat de 32 pouces (à l'étage)
Chambre 4 - Deux lits jumeaux, ventilateur de plafond, téléviseur à écran plat de 32 pouces (à l'étage)
Chambre 5 - Lit queen size, ventilateur de plafond, téléviseur à écran plat de 32 pouces (à l'étage, avec vue sur la piscine)
Chambre 6 - Chambre principale avec lit king size, ventilateur de plafond, téléviseur à écran plat de 32 pouces et salle de bains attenante (à l'étage, à l'avant de la maison
)
Tout le linge de maison, la literie et les cintres sont fournis

Salles de bains :
Salle de bains 1 - Salle de bains attenante à la chambre 1 avec cabine de douche vitrée, lavabo et WC (au rez-de-chaussée)
Salle de bains 2 - Salle de bains « Jack et Jill » entre les chambres 2 et 3 avec baignoire/douche à plafond, double lavabo
et une porte donnant sur des WC privés (à l’étage)
Salle de bains 3 - Salle de bains familiale avec baignoire/douche, lavabo et WC (couloir à l’étage)
Salle de bains n° 4 - Salle de bains attenante à la chambre n° 6 avec cabine de douche, lavabo et WC
Toilettes - Lavabo et WC (couloir au rez-de-chaussée)
* Serviettes et sèche-cheveux fournis

Adapté aux enfants :

Pour les plus petits, vous trouverez un lit de voyage « Pack-n-Play », une chaise haute et une poussette canne. Vous disposerez également
d’assiettes, de tasses et de couverts pour enfants.
* Vous trouverez également une console PlayStation 3 avec des jeux dans la salle de jeux !

Salle à manger :

Dès que vous entrerez dans cette maison de vacances décorée par des professionnels, vous serez accueillis par le spacieux hall d’entrée et la salle à manger, aménagés selon un concept d’
. La salle à manger dispose d’une grande table pouvant accueillir 8 personnes et donne accès
à la cuisine.

Salle de jeux :
Cette maison dispose également d’un billard, d’une table de hockey sur air et d’un coin salon de style pub.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règles de l’hébergement

Arrivée après 16 h 00
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Nº de l’hébergement : 3353666vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À propos du quartier

Davenport

Dans le quartier Complexe Solterra à Davenport, vous trouverez cette villa près de parcs de loisirs. Les célèbres Parcours de golf Reunion Resort et ChampionsGate Golf Club valent le détour si un minimum d'action est à l'ordre du jour. Vous préférez partir en mission shopping ? Les non moins emblématiques Vieille ville et Disney Springs® attendent votre visite ! Vous voyagez avec des enfants ? Ne manquez pas l'agréable Complexe de loisirs Walt Disney World® Resort. Découvrez également l'illustre ESPN Wide World of Sports Complex. Les environs débordent d'activités à pratiquer dans ou au bord de l'eau, comme les promenades en bateau à moteur et la natation.
Carte
Davenport, FL

À proximité

  • Posner Village - 7 min en voiture - 8.1 km
  • Parcours de golf Reunion Resort - 7 min en voiture - 5.8 km
  • Providence Golf Club - 8 min en voiture - 7.0 km
  • ChampionsGate Golf Club - 8 min en voiture - 6.7 km
  • Parcours Jack Nicklaus - 8 min en voiture - 6.8 km

Transport

  • Gare de Kissimmee - 21 min en voiture
  • Aéroport de Kissimmee Gateway (ISM) - 28 min en voiture

Restaurants

  • ‪Wawa - ‬6 min en voiture
  • ‪McDonald's - ‬7 min en voiture
  • ‪Dutch Bros Coffee - ‬7 min en voiture
  • ‪McDonald's - ‬7 min en voiture
  • ‪7-Eleven - ‬7 min en voiture

Foire aux questions

Private Pool, Spa, Games room + Inclusive Resort Amenities possède-t-il une piscine?

Oui, cet établissement propose une piscine. L'endroit possède notamment une piscine chauffée.

Combien cela coûte-t-il de séjourner à Private Pool, Spa, Games room + Inclusive Resort Amenities?

En date du 15 oct. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Private Pool, Spa, Games room + Inclusive Resort Amenities le 30 nov. 2026 commencent à 345 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Private Pool, Spa, Games room + Inclusive Resort Amenities accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à Private Pool, Spa, Games room + Inclusive Resort Amenities?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Private Pool, Spa, Games room + Inclusive Resort Amenities?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Private Pool, Spa, Games room + Inclusive Resort Amenities?

Le départ est à 10 h.

Où se situe Private Pool, Spa, Games room + Inclusive Resort Amenities?

Davenport - villa de type familial se trouve à 2,8 mi (4,6 km) de Parcours de golf Reunion Resort, et à moins de 10 km des sites suivants : ChampionsGate Golf Club et Posner Village. Les points d'intérêt suivants sont également à moins de 10 km : Providence Golf Club et Parcours Jack Nicklaus.

Avis

9,0

Merveilleux

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 35 avis sur 54.
Note de 8 – Bien, d’après 13 avis sur 54.
Note de 6 – Acceptable, d’après 4 avis sur 54.
Note de 4 – Médiocre, d’après 0 avis sur 54.
Note de 2 – Terrible, d’après 2 avis sur 54.

8,6/10

Propreté

9,4/10

Arrivée

9,4/10

Communication

9,4/10

Emplacement

9,4/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Everything was great about the stay..
Séjour de 2 nuits en juillet 2026
VrboOwner a répondu le 25 juill. 2026
Thank you so much for the kind words! We’re thrilled to hear that everything about your stay was great. Hosting you was a pleasure, and we’d love to welcome you back anytime!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The stay was great. I only gave 4 stars for cleanliness because there was some cigar wrappers and debris in the pool. Other than that the stay was great.
Séjour de 3 nuits en juillet 2026
VrboOwner a répondu le 11 août 2026
Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a great stay overall. We sincerely apologize for the cigar wrappers and debris found in the pool upon your arrival. That is certainly not up to our usual standards, and we have shared this note directly with our pool maintenance team to ensure post-cleaning skim inspections are strictly enforced. Thank you again for staying with Shine Villas, and we look forward to hosting you again for a 5-star experience on your next visit!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
House was perfect for occasion.
Séjour de 3 nuits en avril 2026
VrboOwner a répondu le 29 avr. 2026
Thank you! We’re so glad the house was a perfect fit for your occasion. It was a pleasure hosting you, and we’d love to have you back again!
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This house is on a lovely lot overlooking a lake. It is large and can accommodate a family nicely. The pool and spa heater warmed the water well even though it was very cold. Overall this house provides good value for the area. I would stay here again if I’m in the area.
Séjour de 5 nuits en février 2026
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Excellent

For hungry for sun Alaskans it was excellent place to stay
Séjour de 4 nuits en juin 2025
VrboOwner a répondu le 1 août 2025
Hi Inna, Thank you so much! We're so glad our place gave you that much-needed sunshine escape! It was a pleasure hosting you, and we’d love to welcome you back anytime.
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Beautiful home in a nice community. Pool was perfect. All amenities very close.
Séjour de 5 nuits en juillet 2025
VrboOwner a répondu le 1 août 2025
Hi Justin, Thank you so much for the 5-star review! We're thrilled to hear you enjoyed the home, the pool, and the convenient location. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family get away

House was spacious- quick walk to resort pool area
Séjour de 4 nuits en février 2025
VrboOwner a répondu le 8 mars 2025
Thank you for your review! I’m glad to hear that the house was spacious and that you enjoyed the convenience of being a quick walk away from the resort pool area. We hope to host you again soon!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Relaxing stay!

Our two families had a wonderful time. Kids loved the private pool. Location was perfect for all our planned activites.
Séjour de 7 nuits en mars 2024
VrboOwner a répondu le 13 avr. 2024
Hi Laura, I'm delighted to hear that you and your families had such a fantastic time! It sounds like the private pool was a hit with the kids, and having the perfect location for your activities must have made the stay even better. If you ever plan another getaway, we'd love to welcome you back for another relaxing stay!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful home

Loved staying here. The pool and hot tub were great. House is beautiful and very big. Game room was fun.
Séjour de 5 nuits en mars 2025
VrboOwner a répondu le 29 mars 2025
Thank you for your wonderful review! I’m so happy to hear that you loved your stay and enjoyed the pool, hot tub, and game room. It’s great to know that the house was everything you hoped for. We’d love to have you stay with us again anytime!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Quiet and Relaxing

The house, pool, and location were perfect for our needs. A quiet and restful stay is what we were looking for and is exactly what we got.
Séjour de 7 nuits en mai 2021
VrboOwner a répondu le 21 juill. 2021
I am so happy to hear you had a quiet and restful stay - after all vacations are all about! We hope to host you and your family again soon! -Kim
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Incredible family vacation!

We had the best time! Swimming in the pool and enjoying the hot tub, watching movies and eating meals around the table. It was incredible! Thank you so much.
Séjour de 6 nuits en février 2025
VrboOwner a répondu le 8 mars 2025
I’m so happy to hear you had such a great time! It sounds like you made the most of the pool, hot tub, and family time around the table. what a wonderful way to spend your stay. Thank you so much for your kind words, and we’d love to host you again in the future!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Long weekend

Villa was at advertised. Very clean. Very spacious. Would definitely start here again.
Séjour de 5 nuits en juin 2025
VrboOwner a répondu le 29 juill. 2025
Hi Anthony, Thank you so much for your wonderful feedback! We're glad to hear the villa met your expectations and that you found it clean and spacious. We’d be happy to host you again anytime!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great property

House was clean, property manager was very responsive. Kids had a blast! Would recommend.
Séjour de 4 nuits en janvier 2021
VrboOwner a répondu le 18 févr. 2021
Thank you for letting us know you enjoyed the house and the kids had a blast. Your recommendation is the best compliment. We hope to have you back as our guests soon! - Kim
Avis vérifié

10/10 – Excellent

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
We really enjoyed our stay at Solterra Resort - the villa is big, beautifully decorated and furnished, with a lovely sun deck and pool that gets the sun all day and evening.The cleanliness was not 100% - there were large ‘dust bunnies’ in the room corners/behind doors, and most of the skirting boards (base boards) had a thick layer of dust on them. The bedroom floors were gritty and dusty on the night we arrived - we took to wearing sliders at all times so our socks/feet stayed clean.The kitchen wasn’t particularly well stocked (only one baking tray and tea towel, no oven gloves, the largest pot on it had one handle as the other was broken); I emailed the Shine Villas team and someone came by that day to drop off baking trays, oven gloves and tea towels - what fantastic service!We loved this villa - it has a lot of bedrooms/bathrooms/living space and was in a great location close to really nice restaurants and the on-ramp to the I4. It could be very noisy when outside by the pool - a lot of other renters in the resort seemed to play their music at top volume poolside, so it wasn’t as tranquil as we’d expected, but overall we loved the villa, loved the location and would happily return. We had no issues with entering the property using the door code, and Shine Villas were extremely responsive whenever I needed to ask a question.
Séjour de 14 nuits en mai 2026
VrboOwner a répondu le 13 juin 2026
Thank you so much for taking the time to share your detailed review! We are absolutely thrilled to hear that you loved the villa's spacious layout, beautiful decor, and the sun-filled pool deck. It’s also great to know that our location and seamless check-in process worked perfectly for your group. We are so glad our team was able to respond quickly and drop off the extra kitchen items to ensure your stay was comfortable! We love being there for our guests whenever they need us. Thank you also for your valuable feedback regarding the dust and bedroom floors. We take cleanliness very seriously, and we have shared these notes directly with our executive housekeeping team to ensure our standard inspections are much tighter moving forward. Regarding the poolside music from neighbors, while resort noise levels can vary during peak holiday seasons, we always encourage guests to let us know so we can ask resort security to enforce community quiet hours. You were fantastic guests, and we would be absolutely delighted to welcome you back to Solterra Resort in the future!
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Orlando over Christmas Time

Overall good experience and house accommodated our family well. We had 12 in our group including 9 adults and there was plenty of room. Pool took until second day in our trip to warm up but once it did, was very nice and warm! Host responded to any of our needs or request. Our entrance code did not work to get us in at check-in but host team worked diligently to get corrected for us in timely manner.
Séjour de 5 nuits en décembre 2024
VrboOwner a répondu le 8 mars 2025
Thank you for your feedback! I'm so glad to hear the house worked well for your family and provided plenty of space for everyone. I apologize for the delay in warming up the pool, but I’m glad it was nice and warm once it did! I’m also sorry about the entrance code issue at check-in, but I’m happy to hear the team was able to resolve it quickly. We always aim to provide a smooth and enjoyable stay for our guests, and I appreciate you letting us know about your experience. It was a pleasure hosting your group, and we’d love to welcome you back in the future!
Avis vérifié

6/10 – Acceptable

Points forts : Propreté, emplacement et exactitude de l’annonce.
Points faibles : Arrivée, communication
Pros: The house is beautiful and very clean.Cons: the management company was very subpar with communication. To the point I had to call VRBO and even then, they did not pick up even VRBO's phone calls. Check in was very frustrating due to them not communicating. We also paid to have the pool and hot tub heated and upon arrival it was freezing cold. They did not send out a technician until Wednesday which was day five of our stay to fix the problem. We only had two days that we were able to use the hot tub and pool. They did not want to give a reimbursement for the days we could not use the pool or hot tub, just kept thanking us for our understanding and then they finally offered only for two days and then four when we were out five days for the use of the hot tub and pool. We had to again contact VRBO which again tried to call them with no success. VRBO ended up giving us the refund for the five days. I was glad that everything was documented on the app correspondence between the management company and myself. We have rented many homes in the past, but I would avoid re-renting from this management company. (Shine Villas)
Séjour de 7 nuits en février 2026
Avis vérifié

2/10 – Terrible

Points faibles : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Complete waste of time

This people have no communication skills, they cancelled my reservation with no explanation and when I called the they hanged up on me. Very rude and unprofessional you should not waste your time with them.
Séjour de 1 nuit en décembre 2024
VrboOwner a répondu le 8 mars 2025
Thank you for your review! I’m glad to hear that the house was spacious and that you enjoyed the convenience of being a quick walk away from the resort pool area. We hope to host you again soon!
Avis vérifié

8/10 – Bien

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Excellent location, however...

Property is in a beautiful location with plenty of space around it and overlooking a huge lake with plenty of wildlife.The property itself was ok, it is in need of some updating, especially headboards that fit securely onto bed frames, general decoration including curtains in the downstairs living/family room. The property was surface clean but could do with a real deep clean, particularly in the bathrooms where mould is showing. We also suffererd with multiple bites which mainly occured during the night whilst sleeping, leaving us with suspicion of bedbugs, but, we cannot 100% confirm this. We had a few problems with tv remotes and also the front door keypad not working. Although I reported it to the management company immediately, unfortunately a few members of our party were locked out for approx 2 hours. However, it was agreed, due to this inconvenience that we could have a late checkout of 1pm on our day of departure. Unfortunately, the cleaners were not made aware of this & turned up to the property at 10am. To summarise, large property ideal for families in a lovely location. However, a deep clean is necessary on beds and bathrooms. We have stayed in many properties in Solterra previously which were much cleaner and well furnished than this, so we wouldn't stay here again. decoration and
Séjour de 14 nuits en avril 2025
Avis vérifié

8/10 – Bien

Points forts : Arrivée, communication et emplacement.

Good location for price

The house was as expected and the price was great for what we got. It suited our needs perfectly for our 10 person family. We had dishes, a nice kitchen, and the private pool was great for our kids. The host was also fantastic at answering questions and getting back to me. Some areas that were not expected: The neighborhood looks kind of new, but it is badly managed. The daily trash pickup was horrible during our stay, as it looks like trash pickup did not happen in the entire resort the first couple days we were there. This led to trash being everywhere. There was even a couple houses (including ours) that had an egg or two thrown at them. It appears that the resort is not managed well either… the slide and lazy river were not open the days we visited, and the staff at the bar was rude. It appears our listing in vrbo disappeared, so the price of the BBQ grill was more expensive, and the grill we got barely cooked anything, even with the gas turned up all the way. I don’t recommend paying the extra money for that. If staying here again, I would also pay the extra money for the pool heat, as the hot tub won’t be heated without it. A couple quirks we had were the fridge didn’t have any ice the first day because they empty it out after each guest. That makes sense, but it would have been nice to know that in advance. One of the stovetop burner knobs was stripped too, so we cooked with the three available. There was also no warning about the pool door alarm, which the host was able to help us navigate better during our stay. I would recommend a griddle too, but no big deal. Barring those things, we enjoyed our stay. The kids enjoyed the pool and I enjoyed being not that far from the Publix and saving money by cooking our breakfasts, dinners, and snacks. The updated checkout procedures were great, as the old ones originally sent seemed overly strict. The management or listing change made things a little confusing, but the host was a huge help.
Séjour de 8 nuits en juillet 2021
VrboOwner a répondu le 17 août 2021
I'm glad to hear you had a great time with your family and enjoyed the house and the resort. Yes, the resort did have a daily trash pick up hiccup the week you were here. Luckily this has been resolved. Thank you again for staying. -Kim Future Guests: We do provide a Virtual Welcome Book to all guests prior to check in which can help with planning and how things work at the house. We also send notices out prior to arrival about how pool heating works and do you want to opt for heating, etc. We make every effort to keep you informed about options for your vacation home. As the BBQ's are supplied by an outside company when requested, prices are subject to change until reserved. If you have any questions we can answer, please reach out and we will be happy to respond. We hope to host you soon! -Kim
Avis vérifié

8/10 – Bien

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Anniversary Stay

Our stay was great. Home is in a great location. Home was spacious and accommodated my whole family. Check in at the gate was my best experience in an “Orlando” Disney Trip thus far. The pool area was comfortable and quiet. The little ones jumped in every evening when we returned home. My only complaint is cleanliness. Whom ever you have as a housekeeper between stays are truly only surface cleaning. They aren’t truly checking things between guest. And it’s something you definitely should look into. The managing team is EXCELLENT! Quick, responsive, and extremely helpful. Thank you for a great week.
Séjour de 7 nuits en septembre 2022
VrboOwner a répondu le 3 janv. 2024
Thank you so much for taking the time to share your feedback with us, Skye. We're thrilled to hear that overall, your stay was great, and you enjoyed the home's location, spaciousness, and ease of check-in at the gate, Skye. It warms our hearts to know that the pool area provided a comfortable and quiet space for your family, especially the little ones who jumped in every evening. We genuinely appreciate your constructive criticism regarding cleanliness. We apologize for any inconvenience this may have caused and assure you that we take your concerns seriously, Skye. On a positive note, we're delighted to hear that our managing team met your expectations. Providing quick, responsive, and helpful service is one of our top priorities, and we're glad to have contributed to making your week enjoyable, Skye. We hope to have the pleasure of welcoming you and your family back for another memorable experience in the future.
Avis vérifié

2/10 – Terrible

Points forts : Emplacement
Points faibles : Propreté, communication et exactitude de l’annonce.

Horrible Experience

I rented this home for 2 weeks and it was absolutely filthy. Upon arriving I immediately called the property manager and complained and they replied that the cleaning service had been there and refused to come back. We had cockroaches in the kitchen during the entire stay even after the exterminator came twice to spray. We finally moved the refrigerator to find the floor so filthy the cockroaches were crawling all around the food and debris. No wonder we even had a cockroach in the refrigerator! We bought cleaning supplies and spent 2 entire days cleaning the house to make it habitable. We had to empty all of the kitchen cabinets and drawers and wipe them out because they were so dirty. All of the white dishes are covered in grey marks and scratches that the flatware leaves on them. We had to purchase a frying pan because all of the cookware was gross and worn. The walls are full of black marks and the entire house should be repainted. The carpeting was filthy. The stair railing was sticky and filthy and the paint is peeling off. We had to mop all of the hard surface flooring. We covered the furniture with sheets so we didn’t have to sit on it because it was so dirty. We even covered the master bed headboard because it was fabric and covered in dirty spots. . Master bathroom toilet seat was broken, toaster was broken, very poor supply of dishes and glassware for the size of the home and the amount of people it can accommodate. We bought upholstery cleaner and scrubbed all of the bar height chairs in the kitchen because they were covered in food stains. When we arrived we had to wash all of the bedding because there were pee spots on the mattress pads. That’s when we discovered that the washing machine agitator was partially broken! Even the pool deck was gross and dirty all around the perimeter of the screen area. We paid extra for pool heat but the pool never got as warm as we would have liked. At one time I’m sure this was a nice house but it has been heavily used and needs updates and a different cleaning service. We actually left this house cleaner than when we arrived due to all of our hard work. In previous years we have stayed in other homes in the Soltera resort and have had pleasant experiences. Take my advice and don’t waste your money on this property! I still have pictures of everything for evidence of the poor condition. This home doesn’t reflect the pictures on the listing and the management company would not reimburse anything!
Séjour de 16 nuits en mars 2022
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

This was a good place to stay

The only issue we had was the hot tub did not heat properly. Other than that is was a beautiful place.
Séjour de 8 nuits en janvier 2022
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.

All I can say is beautiful

Beautiful house and community had a blast
Séjour de 6 nuits en avril 2022
VrboOwner a répondu le 29 août 2023
Hi Aja, "Beautiful" indeed! We're delighted to hear that you found the house and community to be so enjoyable. It's fantastic to know you had a blast during your stay. We look forward to hosting you again in the future! Thank you.
Avis vérifié

8/10 – Bien

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Enjoyable Stay!

We enjoyed our time at the house. We had issues with the heater in the hot tub taking very long to heat but they sent maintenance over to check it. The house was nice and large. Could have used a deep clean. Walls are dirty and dust buildup on floorboards and blinds. We could have used more than 3 garage bags for a week for a large group too. Overall, we liked the house and would recommend it.
Séjour de 7 nuits en février 2022
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Fantastic place for a family getaway!

We absolutely loved the house. Plenty of space and plenty of beds. The hottub was a nice way to end the day, the kids made good use of the game room, and they also LOVED having their own pool. Will definitely stay again! My only complaint is in regards to the entry gate to the community: they have two lanes-- one for owners, one for guests-- and guests who already have passes have to wait behind guests checking in, which backs up traffic on the main roadway outside of the resort. 5 stars!!!
Séjour de 8 nuits en janvier 2022
VrboOwner a répondu le 7 févr. 2022
Dear Trevor, it was a pleasure hosting you and your family. Thank you for the feedback on the secirty system at the front gate. Together with the owners and the HOA we are lookng at ways to ensure better movement through the gate system at peak periods. We look forward to caring for your any your family next time you visit.

À propos de l’hôte

Hôte : Shine Villas

Image de profil de l’hôte

Langue(s) :

Anglais, Espagnol, Portugais
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