Parmi les hébergements les mieux notés par les voyageurs dans cette région.Parmi les hébergements les mieux notés par les voyageurs dans cette région.
Points forts
Grands espaces
Profitez d’un aménagement spacieux qui offre à chacun plus d’espace pour se détendre.
Piscine chauffée
Nagez confortablement toute l’année dans la piscine chauffée, une caractéristique rare à cet endroit.
Emplacement central
Grâce à l’emplacement pratique, vous n’êtes jamais loin de l’endroit où vous devez vous rendre.
Découvrez des points d’intérêt à proximité
Non loin : Plages d'Isle of Palms
5 chambres5 salles de bain ou plus12 personnes
Commodités populaires
Piscine privée
Stationnement intérieur disponible
Cuisine
Laveuse
Climatisation
Barbecue
Explorez la région
Isle of Palms, SC
Front de mer
Place, Front de mer
4 min à pied
Plages d'Isle of Palms
Place, Plages d'Isle of Palms
4 min à pied
Isle Of Palms Recreation Center
Place, Isle Of Palms Recreation Center
6 min à pied
Charleston, Caroline du Sud (CHS-Aéroport international de Charleston)
Airport, Charleston, Caroline du Sud (CHS-Aéroport international de Charleston)
28 min en voiture
Chambres et lits
5 chambres (12 personnes)
Chambre 1
1 très grand lit
Chambre 2
1 très grand lit
Chambre 3
1 très grand lit
Chambre 4
1 très grand lit
Chambre 5
4 lits 1 place
5 salles de bain, 1 salle avec toilette et lavabo
Salle de bain 1
Baignoire ou douche · Baignoire · Toilettes
Salle de bain 2
Baignoire ou douche · Baignoire · Toilettes
Salle de bain 3
Baignoire ou douche · Baignoire · Toilettes
Salle de bain 4
Baignoire ou douche · Baignoire · Toilettes
Salle de bain 5
Baignoire ou douche · Baignoire · Toilettes
Salle de bain 6
Toilettes
Espaces supplémentaires
Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Balcon
Jardin
Salle à manger
À propos de cet hébergement
Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms
Palms Paradise — 3 29th Avenue Near Beach Luxury Residence with Private Pool | Isle of Palms Welcome to Palms Paradise
Welcome to Palms Paradise, a luxury Isle of Palms vacation rental designed for unforgettable beach vacations, family gatherings, and coastal escapes. Located just a half block from Palm Boulevard and only a one-minute walk to beach access, this newly built retreat offers five bedrooms, six bathrooms, a private pool, multiple outdoor living spaces, and beautifully curated interiors throughout. Managed by IOP Escapes, Palms Paradise combines elevated coastal living with exceptional amenities, creating the perfect setting for your next Isle of Palms and Charleston beach vacation.
✨ What You'll Love ✨
5 Bedrooms • 6 Bathrooms Private pool 1-minute walk to beach access Newly built luxury coastal home Four king suites with private baths Custom bunk room with four Twin XL beds Gourmet kitchen with professional-grade appliances Dining seating for 14 plus island seating Oversized screened porch overlooking pool and live oaks Custom cabana bar and outdoor entertaining area Elevator access to all levels Professionally landscaped backyard Parking for up to 6 vehicles
🏡 The Space: Elegant Indoor Living
Designed with both comfort and sophistication in mind, Palms Paradise offers bright, open-concept living spaces that invite guests to gather and unwind. Refined coastal finishes, natural textures, and thoughtfully selected furnishings create a warm and welcoming atmosphere throughout the home.
The spacious living room serves as the heart of the home, featuring comfortable seating, a fireplace, and a large television for movie nights after a day at the beach. Expansive porches and gathering spaces throughout the property allow guests to enjoy the island’s coastal breezes from morning coffee through evening cocktails.
🍽️ Chef's Kitchen & Dining
The gourmet kitchen is designed to accommodate everything from casual breakfasts to celebratory dinners. Professional-grade appliances, abundant prep space, and a large center island make entertaining effortless.
The dining table comfortably seats 14 guests, with additional seating for 4 at the kitchen island, creating ample space for shared meals, game nights, and memorable conversations. Just beyond the dining area, an oversized screened porch provides a seamless transition to outdoor living.
🛏️ Luxury Bedrooms
Each bedroom has been thoughtfully designed to provide a private retreat, complete with premium bedding, upscale furnishings, generous storage, and a private bathroom. First Floor Bedroom 1 King Bed with Ensuite Bathroom 1, Double Vanity, Walk-in Shower Bathroom 6: Half Bath off Kitchen
Second Floor Bedroom 2: King Bed with Ensuite Bathroom 2, Double Vanity, Soaker Tub, Walk-in Shower, Private Balcony Bedroom 3: King Bed with Ensuite Bathroom 3, Single Vanity, Walk-in Shower Bedroom 4: King Bed with Ensuite Bathroom 4, Single Vanity, Walk-in Shower Bedroom 5: 2 Bunks with 4 XL Twin Beds, Ensuite Bathroom 5, Shower/Tub combo
Perfect for families and multi-generational groups, the home’s layout provides privacy while maintaining convenient gathering spaces throughout.
☀️ Outdoor Living & Private Pool Outdoor living is a highlight of the Palms Paradise experience. Step into the professionally landscaped backyard, where a private pool creates the perfect place to cool off after a day on the beach.
Relax beneath sweeping string lights, enjoy the shade of mature Southern live oaks, or gather with family and friends at the custom-built covered cabana bar. Comfortable outdoor seating, ceiling fans, and a Weber grill create an inviting atmosphere for al fresco dining and evenings spent outdoors.
The oversized screened porch offers a peaceful setting overlooking the backyard oasis, blending indoor comfort with coastal outdoor living.
🚗 Guest Access & Parking Guests enjoy exclusive access to the entire property, including: Private pool Screened porch Outdoor cabana bar All living and dining spaces Gourmet kitchen Elevator Private backyard Parking for up to 6 vehicles
📍 Location Situated on desirable 29th Avenue, Palms Paradise is ideally located just a one-minute walk from beach access while remaining close to many of Isle of Palms’ most popular attractions.
The Isle of Palms Recreation Center is only steps away and offers tennis courts, pickleball courts, basketball courts, athletic fields, fitness classes, and recreational amenities. Guests can also easily access local restaurants, shops, the Isle of Palms Marina, and nearby Wild Dunes Resort.
Historic Downtown Charleston is just a short drive away, making this luxury Isle of Palms vacation rental an ideal home base for exploring the best of the South Carolina coast.
ℹ️ Good to Know Private pool can be heated for an additional fee of $275 per night. Guest reservations of 3–21 nights receive a beach gear rental credit that can be used toward bicycles, beach chairs, umbrellas, beach carts, kayaks, paddleboards, and more. Linens, bath towels, kitchen towels, and a starter supply of toiletries are included. Elevator instructions will be provided in the electronic guest guide prior to arrival. Maximum parking capacity: 6 vehicles.
🧺 Included With Your Stay High-speed WiFi Linens and towels Starter toiletries Washer and dryer Fully equipped kitchen essentials Elevator access Beach gear rental credit Private pool
🌴 The IOP Escapes Experience At IOP Escapes, every stay is thoughtfully curated to deliver a seamless, elevated experience. Our local team is here to ensure your coastal getaway is effortless, memorable, and uniquely yours.
Professional management is provided for this listing by IOP Escapes Vacation Rental
Important notes:
✧ Please be advised that all guests will be asked to sign a rental usage agreement that governs the terms of the stay. By completing the reservation you agree to the following: ✧ You agree to be bound by our rental terms and conditions. ✧ You acknowledge that you may be asked to provide a copy of your official government-issued photo ID, confirm your contact information, provide a valid credit card with a name that matches your ID, and pass through our verification portal and, in some instances, complete a criminal background check. The information is collected for screening and verification only and is not stored or used for any other purposes. ✧ You understand that your check-in instructions might be withheld until you have successfully completed the rental agreement and provided a copy of valid ID. ✧ Any guest who confirms a reservation will be responsible for damages in an amount outlined in the rental agreement. An authorization hold in the amount of $1,000.00 will be placed on your credit card. It will be removed once you check-out and if nothing is damaged.
We are happy to host you for your stay with us! Please keep the following rules in mind during your stay: 1) Local guest reservation requests are subject to further review and questions. Please provide full name, # of guests, and reason for booking. 2) Reservations should include the correct number of guests staying. Please ask the host for permission to bring visitors over to the property. 3) Isle of Palms Noise Ordinance must be followed. Any violations of the noise ordinance are cause for immediate removal. 4) Please be courteous and respectful of the other neighboring residents and guests. Any behavior that results in a complaint by a neighbor, building resident, or HOA is considered violation of this rule. 5) If you have any issues during your stay, please notify us immediately. At check-out please leave the place as you found it upon your arrival. Any costs to repair or replace an item, fixture, or furnishing found damaged after your stay must be compensated by you. All damage and replacement costs include a labor charge. 6) Smoking, Vaping, and Parties of any kind are strictly forbidden. 7) Guests agree to follow the cancellation policy at the time of booking, and agree to any cancellation fee that may apply in the event of a cancellation. Guests agree there are no exceptions to the policy including illness, travel restrictions due to weather, and reasons related to Covid-19. Travel Insurance is offered to cover losses for cancellations during full penalty cancellation period. 10) Guests should inspect the property upon checking-in and notify Management of any issues, damage, missing amenities, or unsatisfactory conditions. Should there be an issue, guests will allow a reasonable amount of time during business hours for Management to address or provide a solution for any reported issues, or unsatisfactory conditions. 11)Pet fee required for all pet friendly rentals
* It is the guests' responsibility to ensure they have all their belongings before checking out. If guests would like an item shipped to them, there is a minimum of $25 shipping and handling fee plus the cost of shipping. We will hold items for 1 week if guests would like to coordinate a pickup of an item.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté
À propos du quartier
Isle of Palms
Cette maison de vacances vous donne rendez-vous à Isle of Palms, plus précisément près de la plage. Si les célèbres USS Yorktown (porte-avions) et Charleston City Market (marché) figurent parmi les immanquables, vous apprécierez la beauté naturelle des lieux qui s'offre à vos yeux au détour des emblématiques Isle of Palms Beach et Front de mer. Consultez l'affiche de l'emblématique Credit One Stadium et prévoyez du temps pour passer par l'agréable Patriot's Point (musée), attraction prisée des environs. Les points d'eau de la région raviront les amoureux de sport nautique, qui pourront s'éclater grâce à différentes activités telles que le snorkeling, la planche à voile et les promenades en bateau à moteur. Vous préférez vous dépenser au grand air ? Optez plutôt pour les balades en vélo.
Isle Of Palms Recreation Center - 6 min à pied - 0.5 km
Isle of Palms County Park - 17 min à pied - 1.5 km
Port de plaisance d'Isle of Palms - 3 min en voiture - 3.3 km
Transport
Gare de Charleston - 27 min en voiture
Aéroport international de Charleston (CHS) - 34 min en voiture
Restaurants
Circle K - 7 min en voiture
Coconut Joe's - 3 min en voiture
Circle K - 2 min en voiture
Windjammer - 3 min en voiture
Acme Lowcountry Kitchen - 2 min en voiture
Foire aux questions
Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms possède-t-il une piscine?
Oui, cet établissement vous propose piscine intérieure. L'endroit possède notamment une piscine chauffée.
Combien cela coûte-t-il de séjourner à Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms?
En date du 24 juill. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms le 25 oct. 2026 commencent à 1 002 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.
Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms accepte-t-il les animaux de compagnie?
Non, l’établissement n’accepte pas les animaux de compagnie.
À quelle heure est-il possible d'arriver à Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms?
L’arrivée est possible à partir de 16 h.
À quelle heure doit s'effectuer le départ à Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms?
Le départ est à 10 h.
Où se situe Near Beach 5 Bedroom Luxury Residence with Private Pool | Isle of Palms?
Propriété de vacances se trouve sur la mer, à moins de 5 minutes de marche des sites suivants : Plages d'Isle of Palms et Front de mer. Isle Of Palms Recreation Center et Isle of Palms County Park se trouvent également à moins de 2 km.
Avis
9,8
Exceptionnel
Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
This property is beautiful and has everything. The open floor plan was very inviting and the kitchen had pretty much anything you could need if you wanted to cook. The two refrigerators and dishwashers made things convenient and easy and the outdoor spaces made sure everyone had a space to go and relax.
Anne N.
Séjour de 5 nuits en juin 2026
Avis vérifié
10/10 – Excellent
Stephany S.
20 avr. 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Had an excellent stay at this property. We were a group of 9 women. Comfortable beds, ample space, calming and tranquil. Would definitely stay again.
Stephany S.
Séjour de 3 nuits en avril 2026
VrboOwner a répondu le 18 mai 2026
Thank you so much for your kind review! We’re thrilled to hear the home was comfortable, spacious, and a relaxing fit for your group. We’d love to host you again anytime!
-IOP Escapes
Avis vérifié
10/10 – Excellent
Luke L.
14 avr. 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Awesome house! Perfect for large groups or multiple families! Really good location
Luke L.
Séjour de 4 nuits en avril 2026
VrboOwner a répondu le 17 mai 2026
Thank you so much! We’re glad you enjoyed the home and found it perfect for your group, as well as the great location. We’d love to host you again in the future!
-IOP Escapes
Avis vérifié
10/10 – Excellent
Hiral P.
9 sept. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Expensive and nice furniture. Great location and pool. Will come again!
Hiral P.
Séjour de 3 nuits en septembre 2025
Avis vérifié
10/10 – Excellent
Amee S.
9 juill. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Family vacation
We were very pleased with our stay, and would easily return.
Amee S.
Séjour de 7 nuits en juin 2024
Avis vérifié
10/10 – Excellent
derrick b.
12 mai 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Excellent for family
awesome
derrick b.
Séjour de 4 nuits en mai 2025
Avis vérifié
10/10 – Excellent
Stephen S.
21 oct. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
As Advertised - Immaculate Beach House!
House was beautiful and well designed/appointed. Location was great and it made for a wonderful family vacation. We will definitely look to stay again!
Stephen S.
Séjour de 4 nuits en octobre 2023
Avis vérifié
10/10 – Excellent
Jerry C.
5 nov. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great house
Great house and great location
Jerry C.
Séjour de 6 nuits en octobre 2023
Avis vérifié
10/10 – Excellent
Sarah O.
23 oct. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Excellent
The house was perfect for our Moms getaway! Clean, great location, an amazing house for a large group!
Sarah O.
Séjour de 3 nuits en octobre 2024
Avis vérifié
10/10 – Excellent
Voyageur vérifié
11 oct. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Multi generational beach trip
What a wonderful house for our extended family trip! The location was perfect, the house impeccable, the service top notch and extremely accommodating. We can’t wait to come back!
Voyageur vérifié
Séjour de 5 nuits en octobre 2023
Avis vérifié
10/10 – Excellent
Cecile G.
14 juill. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
New home in Isle of Palms
Beautiful home; great neighborhood, less than 2 blocks from the beach.
We would certainly book again here if we return to IOP
Cecile G.
Séjour de 7 nuits en juillet 2023
Avis vérifié
10/10 – Excellent
Corey M.
19 août 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
July at IOP
The property was better than expected!
Corey M.
Séjour de 7 nuits en juillet 2024
Avis vérifié
10/10 – Excellent
Caroline S.
21 août 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Amazing!
Perfect for a quick last minute trip with our family! Kids loved the pool and closeness to the beach and the adults appreciated the cleanliness and everyone was happy. Would certainly rebook.
Caroline S.
Séjour de 4 nuits en août 2023
Avis vérifié
10/10 – Excellent
Bo B.
19 févr. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Fantastic
Whoever sets house up for arrival needs a raise ! The lights and music were truly welcoming and impressive!Home is absolutely beautiful and well stocked with essentials.Fantastic vacation / beach home!
Bo B.
Séjour de 3 nuits en février 2025
Avis vérifié
10/10 – Excellent
Dave L.
2 oct. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
An Absolute Dream!
The place exceeded our expectations. Perfect for four couples. Everything was exceptional: the bedrooms, bathrooms, kitchen were all beautifully decorated and well equipped. The pool area was amazing and perfect for our group. Quick walk to the beach as well. Highly, highly recommended.
Dave L.
Séjour de 3 nuits en septembre 2024
Avis vérifié
10/10 – Excellent
ISABELLE Y.
22 avr. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Beautiful House
Pictures don't do it justice! Super lovely and smooth ride
ISABELLE Y.
Séjour de 3 nuits en avril 2024
Avis vérifié
10/10 – Excellent
Dan S.
23 sept. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great Experience
Very clean and beautifully maintained, this spacious retreat offers everything you need for a perfect getaway. The photos are an accurate reflection of the real experience—modern decor, cozy beds, pool, hot tub, outdoor cooking and all the amenities you expect. Ideal for families or groups, this home is a slice of paradise waiting to be enjoyed and only a block from the beach!
Dan S.
Séjour de 6 nuits en septembre 2024
Avis vérifié
10/10 – Excellent
Katherine S.
21 juin 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great House
We booked this house for a long weekend to celebrate one of our daughters' birthday. The house was very clean, extremely well stocked, comfortable and luxurious all at the same time. Short walk to the broad beach and all in all perfect house for family and a few friends to celebrate a birthday.
Katherine S.
Séjour de 4 nuits en mai 2024
Avis vérifié
10/10 – Excellent
Tina B.
8 août 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Better than advertised
The pictures and description doesn’t do this properly justice. This house is so much better than advertised. Brand new home with all the bells and whistles to make your vacation amazing!
Tina B.
Séjour de 4 nuits en août 2023
Avis vérifié
10/10 – Excellent
Sarah E.
10 août 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
60th Birthday Celebration
We stayed on the property for my mother's 60th birthday and absolutely loved it. We appreciated how thoughtfully the home was designed for large groups. Even with a group of 10, we were able to congregate in the living room. The house is very high tech, which made our stay seamless with endless opportunities for engagement. The kitchen is stunning and fully stocked for cooking large meals. We hope to return!
Sarah E.
Séjour de 7 nuits en août 2024
Avis vérifié
8/10 – Bien
Kaitlyn G.
2 oct. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Beautiful Home, Great Communication
Home is absolutely beautiful and well maintained. Added perks of beach rental credit is awesome since the beach is across the street. Management is extremely responsive to questions via text. We unfortunately did not have wifi the entire stay due to a local outage which is obviously out of their control but would have been nice for them to address this as this made all TVs unusable and even phone coverage was unavailable.
Kaitlyn G.
Séjour de 3 nuits en septembre 2024
Avis vérifié
10/10 – Excellent
Kristine B.
31 juill. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Gorgeous house in great location!!
The house is gorgeous and the kitchen well stocked. Make sure to read the welcome letter because pool/beach towels aren't included but are easy to rent for a minimal fee. Not a big deal. The beach access is LITERALLY 10-15 steps from the house, and there is a rec center with indoor basketball courts that are available for the kids to go and play in. Don't even need a parent to sign in and out (we had 12-16 year olds with us). Would definitely rent again in a heartbeat!!
Kristine B.
Séjour de 4 nuits en juillet 2023
Avis vérifié
10/10 – Excellent
Laura H.
29 juin 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Pampered in Paradise!
Palms Paradise is a fabulous vacation home just steps to the beach - brand new with high end finishes and a gorgeous interior design flair throughout. The owners went above and beyond with the little touches - a basket of beautifully rolled blankets for movie nights on the huge sectional sofa, thoughtful power outlets on each night stand that accommodated a myriad of electronics, and the best stocked kitchen we've seen in a beach rental. The home is beautiful and the floorplan is perfect - huge open area for dining and entertainment, with each of the 5 bedrooms tucked away and quiet. The owners suite is sensational! We enjoyed the variety of porches, one screened and one with a beautiful porch swing. The pool and hot tub were perfect after the beach. The IOP Escapes management team was fantastic and Chris, Jeremy and Amy checked on us throughout our stay to be sure we had all that we needed. We loved our stay and will definitely book again!
Laura H.
Séjour de 4 nuits en juin 2023
Avis vérifié
10/10 – Excellent
Susan S.
27 févr. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Gorgeous Property
We stayed here for 6 nights in mid-February. The property was immaculate and the location was wonderful. We are a family of 4 so this house had much more space than we needed. For a summer stay it would be great to share with friends or family. We loved the open living/dining/kitchen, the three porches to choose from, and the heated pool. The large dedicated laundry space was so helpful. The kitchen was well stocked with plenty of dishes, pans, and cooking utensils. There were also charging stations with plugs and USB ports conveniently placed around the house and bedrooms. The temperature was low 60s when we visited and my two boys had no qualms about swimming in the heated pool although it was not warm enough for the adults. The walk to beach is easy and just across the street. When I had questions about the property prior to booking, they were answered quickly. Overall it was a wonderful vacation and we would absolutely stay here again.
Susan S.
Séjour de 5 nuits en février 2024
Avis vérifié
2/10 – Terrible
mac J.
15 juin 2024
Points forts : Emplacement
Points faibles : Propreté, arrivée, communication et exactitude de l’annonce.
Did not receive what was listed as amenities
We stayed at this house last week specifically for the elevator due to traveling with a 5 week old. No one told us it was not working prior to arrival.it was not working the entire time. Also the key pad is not working and there is one key to use for multiple family’s. When i asked about this- the suggestion was to leave the garage door open and was told everyone does it and no one prior to us had a problem with it. The pool was yellow and cloudy when we arrived and did not clear up till late on our second night. There were little bugs all over the kitchen counter and sink the entire stay. These things were conveyed over and over during our stay with no resolve. They did offer one night refund to which they did not refund the tax or host fee which is an extra $417 and ive emailed countless time and now we are being ignored. I absolutely do not recommend this company!
mac J.
Séjour de 5 nuits en juin 2024
VrboOwner a répondu le 29 juin 2024
Thank you for your feedback on your recent stay with us. We personally take steps to review all guest communication and stay information for any guests who indicate their stay was less than 5 stars. In reviewing the guest communication with our team, it is noted that our staff let you know at check in of the entry procedures. As with many of our homes, there is a physical key box with a physical key for entry to the home. This was clearly spelled out in our arrival instructions sent to you via text message on your arrival day. If more than one guest needed access to the home, it was recommended for all parties to utilize the key box for access. It was not suggested by anyone on our staff to leave the garage door open for access. The pool was cleaned prior to your arrival and we had a pool technician visit the home during your stay to ensure the pool was safe to use. We have time stamped photos showing that the pool was clean and clear at 6:34 pm on your arrival night and confirmation from the pool company that the pool was safe to use. To address the pest issue, it was determined that there were sugar ants in the kitchen. We had our property manager and the pest control company at the house the very next morning after you reported the ants to promptly address the issue. Because you were staying with an infant, we utilized the safest method available to treat the issues. The elevator did have some issues during your stay and for safety reasons we had to restrict use of the equipment. All other communications between our team during your stay indicated that you enjoyed your visit and you commented that the “accommodations are nice.” Unfortunately, things do happen during stays at vacation rentals. Our team did everything possible to address your issues during your stay in a timely manner and offered a good faith refund for the inoperable elevator during your stay. We apologize that it did not meet your expectations. For future guests reading our reviews, we encourage you to read all of our reviews from our happy guests. We have over 2,800 happy guests who have enjoyed our properties across the island. We take great pride in our service level and believe our excellent services shine through with most of our guest stays. Sadly, we did not make Mac and their group happy during their stay but it is fair to say that Palms Paradise is a beautiful new home and we have hosted many happy guests at this location.
À propos de l’hôte
Hôte : Sharon Farmery
IOP Escapes is the Gold Standard of Property Management on Isle of Palms. Our 3,390+ reviews average 4.9 out of 5. Confidently book your next vacation with us!
Voici pourquoi l’hôte a choisi cet hébergement
Across the street from the beach, private pool and hot tub, high-end designer finishes throughout, chef's kitchen with large island, ensuite bathroom in each bedroom.
Voici ce qui rend cet hébergement unique
Across the street from the beach, private pool and hot tub, high-end designer finishes throughout, chef's kitchen with large island, ensuite bathroom in each bedroom.
Langue(s) :
Anglais
Hôte de choix
Nos hôtes de choix offrent des expériences hors pair aux vacanciers.