Richmond, Virginie (RIC-Aéroport international de Richmond)
Airport, Richmond, Virginie (RIC-Aéroport international de Richmond)
28 min en voiture
Chambres et lits
4 chambres (8 personnes)
Chambre 1
1 très grand lit
Chambre 2
1 grand lit
Chambre 3
1 grand lit
Chambre 4
2 lits 1 place
2 salles de bain
Salle de bain 1
Salle de bain 2
Espaces supplémentaires
Cuisine
Jardin
Salle à manger
À propos de cet hébergement
The Bamboo House! Dog-Friendly Home n RVA Sleeps 8
Welcome to your spacious, family-friendly & dog-friendly oasis in the heart of Richmond, Virginia! Nestled on a peaceful street, this inviting & newly renovated 4-bedroom, 2-bathroom home offers a perfect blend of comfort & convenience for your stay. Also, featuring a fully fenced in backyard. Whether you`re here for work, leisure, or simply to soak up Richmond`s culture, our home offers a welcoming haven to call home during your stay. Book now & make your Richmond adventure unforgettable!
Step into a beautifully furnished living space where relaxation meets style. Sink into the plush sofa in the living room, perfect for unwinding after a day of exploration.
The fully equipped kitchen is a culinary dream, boasting modern appliances and ample counter space for your cooking adventures. Whip up delicious meals with ease.
Four serene bedrooms provide restful nights of sleep. The master bedroom features a comfortable king-size bed, while the second and third bedrooms offer cozy queen-size beds, and the fourth bedroom is equipped with two twin-size beds, making it perfect for families, friends or colleagues traveling together.
The living room and all of the bedrooms are equipped with a flat screen Roku TV.
Enjoy the lovely Virginia weather in the fully fenced in backyard. It`s an ideal spot for morning coffee or evening drinks.
This property is conveniently situated near Richmond`s best attractions, including the Virginia Museum of Fine Arts, Maymont Park, Scott’s Addition and the historic Fan District. Explore the vibrant local scene with ease.
Stay connected with high-speed Wi-Fi and take advantage of the laundry facilities for added convenience.
Driveway parking is available and ample, free street parking is available, ensuring a hassle-free stay.
**For your awareness and planning purposes, our home offers 1800 square feet.**
The entire home is accessible to guests with the exception of one locked hospitality closet which contains our cleaning and restocking supplies.
Feel free to reach out to us anytime! The best way to contact us is through the booking platform`s messaging system, where we`re readily available to assist you. Please don`t hesitate to reach out with any questions or needs you may have. Your comfort and satisfaction are our top priorities.
Our home is located in a diverse and vibrant neighborhood in Richmond, VA 23230. It offers a mix of historic charm and modern amenities.
The house is located 3 miles from the University of Richmond .
Richmond is known for its welcoming and tight-knit community. It`s a neighborhood where people know their neighbors, and there`s a strong sense of community pride. You`ll find a mix of families, young professionals, and long-time residents, creating a diverse and friendly atmosphere.
Richmond offers quaint shops, restaurants, and cafes within walking distance. The neighborhood is also home to popular parks and green spaces, providing opportunities for outdoor activities and leisurely strolls. The nearby Scott`s Addition district is known for its craft breweries and trendy dining spots.
The neighborhood`s central location makes it easy to get around. It`s well-connected to major highways and offers public transportation options, including bus routes. You can easily access downtown Richmond, the Fan District, and other parts of the city from here.
Richmond is known for its rich cultural scene, and many museums, galleries, and theaters are within a short drive. The Virginia Museum of Fine Arts and the Science Museum of Virginia are just a couple of examples of cultural attractions nearby.
Richmond, VA 23230 is a charming and well-established neighborhood with a strong sense of community. It offers a blend of historic character and modern amenities, making it an ideal place for families.
There is parking available in the driveway and ample, free street parking available in front of the home. Guests can get around via ride-sharing services i.e. Lyft and Uber, walking, biking, public transportation and/or driving.
Please Note: Unauthorized guests are strictly prohibited and considered trespassing. A $250 fee applies for unregistered guests or exceeding max occupancy. No parties, events, or gatherings allowed—violations may result in immediate cancellation without refund. Please ensure your guest count is accurate and let us know of any changes.
***PLEASE READ BEFORE MESSAGING***
DISCOUNTS: Our pricing is haggle-free and always represents the lowest and best price we can offer, including long-term and seasonal rates. Weekly and monthly discounts are shown, if applicable. We are not able to provide additional discounts. - AVAILABILITY: Our calendar is up to date and accurate. If your requested dates are showing as available, you are welcome to proceed with your booking! - EARLY CHECK-IN: Due to our high number of turnovers, we cannot accommodate early check-in or late check-out requests. - CANCELLATION POLICY: Please read and understand the cancellation policy prior to booking. This policy is firm, and we will be upheld in the event of a cancellation. We recommend purchasing travel insurance if you have concerns that you may need to cancel your reservation for any reason. - PET POLICY: We are dog friendly. No other species of animals are allowed. This is non-negotiable.
UNFORESEEN ACTS OF NATURE: We are unable to issue refunds for events outside of our control exacted by natural forces, such as power or utility outages.
!****For your awareness, exterior security camera(s) are in place and actively record the property`s exterior, public-facing areas at all times—including during reservations. Please note that there are no cameras located inside the home or in any private areas.****!
We do not provide laundry supplies. We are pet friendly. However, we only accept up to two dogs for a $50.00 pet fee. Please include any dogs within your guest count prior to confirming your reservation. Unauthorized pets on the property will result in a $100 fee.
No smoking indoors. $250 fee will be charged to guest after departure if evidence of smoking cigarettes or marijuana indoors is detected.
Any and all acts by guest(s) and/or its invitees, that result in damages to the property or its contents, whether such act was intentional or the result of negligence will allow the host and or owner to deduct from the security deposit any and all cost incurred or to be incurred in returning the property or its contents to its original state and/or replace the item(s) as needed.
We do not provide laundry supplies.
Respect thy home and neighbors.
Enjoy & have a blast!
Ajoutez des dates pour connaître les prix
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Renseignements importants
À savoir
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
À propos du quartier
Richmond
Cette maison de vacances vous donne rendez-vous à Richmond, plus précisément dans le centre-ville. Envie de partir en mission shopping ? Les incontournables Broad Street et Short Pump Town Center (centre commercial) vous attendent ! Envie de vibrer à l'occasion d'une belle affiche ? Réservez vos places à l'illustre Richmond International Raceway (circuit automobile international de Richmond). Pour une agréable soirée, l'incontournable Allianz Amphitheater at Riverfront vous attend également.
Colonial Shooting Academy - 15 min à pied - 1.3 km
Shops at Willow Lawn (centre commercial) - 3 min en voiture - 1.7 km
Regal Short Pump - 3 min en voiture - 1.7 km
Brasserie Strangeways Brewing - 4 min en voiture - 2.1 km
Transport
Gare de Richmond Staples Mill Road - 6 min en voiture
Aéroport international de Richmond (RIC) - 20 min en voiture
Restaurants
Chick-fil-A - 3 min en voiture
Wawa - 12 min à pied
Chipotle Mexican Grill - 2 min en voiture
Panera Bread - 2 min en voiture
McDonald's - 11 min à pied
Foire aux questions
The Bamboo House! Dog-Friendly Home n RVA Sleeps 8 accepte-t-il les animaux de compagnie?
Oui, cet hébergement accepte les animaux de compagnie.
Combien cela coûte-t-il de séjourner à The Bamboo House! Dog-Friendly Home n RVA Sleeps 8?
En date du 7 mai 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement The Bamboo House! Dog-Friendly Home n RVA Sleeps 8 le 10 juin 2026 commencent à 286 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.
Combien coûte le stationnement à The Bamboo House! Dog-Friendly Home n RVA Sleeps 8?
L’hébergement dispose d’un stationnement sur place.
À quelle heure est-il possible d'arriver à The Bamboo House! Dog-Friendly Home n RVA Sleeps 8?
L’arrivée est possible à partir de 16 h.
À quelle heure doit s'effectuer le départ à The Bamboo House! Dog-Friendly Home n RVA Sleeps 8?
Le départ est à 10 h.
Où se situe The Bamboo House! Dog-Friendly Home n RVA Sleeps 8?
Propriété de vacances se trouve au cœur de Richmond, à moins de 2 km des sites suivants : Libbie Mill Dog Park et Shops at Willow Lawn (centre commercial). Bon Secours Heart Institute at Reynolds Crossing et University of Richmond (université de Richmond) se trouvent également à moins de 5 km.
Avis
9,2
Merveilleux
Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great communication
Angela O.
Séjour de 3 nuits en avril 2026
Avis vérifié
10/10 – Excellent
Sandra S.
1 janv. 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Lovely house! Perfect for our friend group and our dogs. Hosts were so gracious and super responsive. Great location. Highly recommend!
Sandra S.
Séjour de 2 nuits en décembre 2025
Avis vérifié
10/10 – Excellent
Ryan M.
10 sept. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great location in West Richmond near the University of Richmond. Lots of restaurants and shopping in the area and a quiet neighborhood. Great for families or small groups.
Ryan M.
Séjour de 3 nuits en septembre 2025
Avis vérifié
10/10 – Excellent
Julie M.
17 mai 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Good place for family vacation
Nice yard space, 4 bedrooms and large living room space, worked well for an extended-family vacation. I would prefer an earlier check-in time
Julie M.
Séjour de 3 nuits en mai 2025
Avis vérifié
10/10 – Excellent
Angela L.
11 juill. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Warm by fun business trip.
We booked this house for a business trip because we like to have a place to cook dinner after a full day of schmoozing. The kitchen had everything we needed and the neighborhood was nice and quite with all the things we needed close by.
Angela L.
Séjour de 5 nuits en juin 2025
Avis vérifié
10/10 – Excellent
Sherry C.
26 mars 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Conference Stay
We were very happy with our stay.
Sherry C.
Séjour de 4 nuits en mars 2024
VrboOwner a répondu le 4 avr. 2024
We truly appreciate your wonderful feedback. Your presence was a pleasure, and we can't wait to have you return.
Avis vérifié
10/10 – Excellent
Christina H.
13 avr. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Best at The Bamboo House
What a great property. Plenty of space to enjoy indoors & out. Excellent communication with hosts, convenenient to downtown with lots to do in the immediate area. Well stocked & clean.
Christina H.
Séjour de 2 nuits en avril 2025
VrboOwner a répondu le 18 avr. 2025
Thank you for the wonderful review! We're so happy to hear you enjoyed the space—both inside and out—and that communication and location hit the mark for you. It’s always our goal to provide a clean, well-stocked home with a smooth experience, and we’d love to welcome you back anytime!
Avis vérifié
10/10 – Excellent
Tracy T.
27 mars 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Enjoyed the atay
Nice clean house. Convenient location. Friendly and quick response to questions.
Tracy T.
Séjour de 3 nuits en mars 2025
VrboOwner a répondu le 10 avr. 2025
Thank you so much for your kind words! We're glad you enjoyed the cleanliness, location, and communication. It was a pleasure hosting you, and you're welcome back anytime!
Avis vérifié
6/10 – Acceptable
bethanne b.
29 nov. 2025
Points forts : Arrivée, communication et emplacement.
The location was great for our needs as we were visiting family for the holidays- however- the property was in OK shape- with moldy showers, broken kitchen cabinet doors, broken bathroom towel holders, active water leak and damaged and unusable pans. HVAC was inconsistent with bedrooms being cold but kitchen was hot and no vents in the bathrooms.Plus was the property permitted dogs and the Large fenced in backyard was great.Would encourage owner to invest some additional dollars on true repairs vs cosmetic fixes.
bethanne b.
Séjour de 7 nuits en novembre 2025
VrboOwner a répondu le 6 déc. 2025
Thank you for sharing your experience with us. We’re glad the location and large fenced backyard worked well for your holiday visit, and we appreciate your feedback on areas needing attention.
Since your stay, we’ve taken care of the items you mentioned:
- Replaced the caulking in both bathtubs and bathroom windows.
- Tightened all kitchen cabinet doors and fixed shelving in the medicine cabinet.
- Installed a new lock on the bifold door, which is now an owner’s closet.
- Cleaned the ceiling fan globe above the dining table.
- Replaced the HVAC filter (with extras left in the closet), opened registers upstairs, and adjusted furniture placement to improve airflow.
- Purchased brand‑new pots and pans and discarded the old ones. Had we known about their condition during your stay, we would have been happy to replace them on the spot.
Regarding the “leak” you noted, the closet in question has no plumbing, and both the wall and floor were dry during inspection. We’ll continue monitoring in case it relates to the upstairs shower.
We truly value guest input—it helps us keep the property in good shape beyond cosmetic updates. Thank you again for your review, and we’re glad your dogs enjoyed the backyard.
Avis vérifié
10/10 – Excellent
Steven R.
8 juill. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great space and nice layout, very roomy.
Family reunion and bday party in Richmond.
Steven R.
Séjour de 3 nuits en juillet 2024
VrboOwner a répondu le 17 juill. 2024
We truly appreciate your wonderful feedback. Your presence was a pleasure, and we can't wait to have you return.
Avis vérifié
10/10 – Excellent
Annie L.
7 mars 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great house
This was the perfect place for our girls weekend. Plenty of rooms and beds for 6 adults. Had everything we needed.
Annie L.
Séjour de 3 nuits en février 2024
VrboOwner a répondu le 8 mars 2024
Your review made our day! We're thankful for your stay and are excited about the prospect of hosting you again.
Avis vérifié
10/10 – Excellent
Debra J.
1 oct. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great Richmond Trip!
We had a great time at the Bamboo house. The home was clean, stocked with some essentials and comfortable. Great location for our visit to UR. James was a wonderful host. I would stay here again.
Debra J.
Séjour de 4 nuits en septembre 2024
Avis vérifié
10/10 – Excellent
Randy W.
22 déc. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Richmond Holiday
Close to family.
Randy W.
Séjour de 3 nuits en décembre 2023
VrboOwner a répondu le 11 janv. 2024
We're thrilled to know you had a fantastic time here. The pleasure was ours, and we eagerly anticipate your next visit.
Avis vérifié
10/10 – Excellent
Ashlyn E.
15 mars 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Perfect spot, plenty of space
Minutes away from convenience stores, restaurants, shopping, etc. Perfect set up with plenty of seating to relax and even a dedicated work space. Would certainly stay again!
Ashlyn E.
Séjour de 2 nuits en mars 2024
VrboOwner a répondu le 21 mars 2024
We're thrilled to know you had a fantastic time here. The pleasure was ours, and we eagerly anticipate your next visit.
Avis vérifié
10/10 – Excellent
Jeremy A.
7 juin 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Good Location
Good location. Ample sleeping space. No issues.
Jeremy A.
Séjour de 3 nuits en juin 2024
VrboOwner a répondu le 24 juin 2024
Your kind words mean the world to us. We'd be absolutely delighted to have you back whenever you choose to return.
Avis vérifié
10/10 – Excellent
Linda T.
30 août 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Richmond
Everything was exactly like it was stated updated very comfortable. We Definitely will stay again
Linda T.
Séjour de 3 nuits en août 2024
VrboOwner a répondu le 24 sept. 2024
We truly appreciate your wonderful feedback. Your presence was a pleasure, and we can't wait to have you return.
Avis vérifié
10/10 – Excellent
Jeremy A.
20 juin 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Good Location
Easy access. Nice Yard. Ample space inside home.
Jeremy A.
Séjour de 3 nuits en juin 2024
VrboOwner a répondu le 24 juin 2024
We're overjoyed by your positive feedback. Your presence was truly appreciated, and we can't wait to have you back as our guest.
Avis vérifié
10/10 – Excellent
Chris B.
30 nov. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Perfect Family Thanksgiving Accommodations
James’s house was warm, inviting and clean - something you don’t often see in a dog friendly rental! The kitchen is well appointed and well stocked, and we had everything we needed for a lovely family get together that included baking, movie watching and playing with the dogs in a safe, enclosed yard. Thank you, James, for a delightful stay. We will be back!!
Chris B.
Séjour de 2 nuits en novembre 2024
VrboOwner a répondu le 2 déc. 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a great family get-together and enjoyed the kitchen, enclosed yard, and the overall warmth of the house. It’s always a pleasure to host guests who appreciate the space as much as we do. We’d love to welcome you and your dogs back anytime!
Avis vérifié
10/10 – Excellent
Lai-Lin R.
29 oct. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great house with amenities
Me and 4 other colleagues stayed here for a residency at VCU and enjoyed our stay. There were kitchen and bathroom amenities that made us comfortable throughout the week. James was responsive and helpful each time we communicated.
Enough space to cook and hang together. We enjoyed our home away from home.
Lai-Lin R.
Séjour de 6 nuits en octobre 2024
VrboOwner a répondu le 13 nov. 2024
Thank you so much for your kind review! We're thrilled to hear that you and your colleagues enjoyed your stay and felt comfortable throughout the week. It’s great that the kitchen and bathroom amenities made your time more enjoyable, and we're happy we could assist whenever needed. We’re glad the space worked well for cooking and relaxing together. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Avis vérifié
10/10 – Excellent
Jane G.
10 mai 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great space in great location!
This is the perfect house for a family or multigenerational visitors. Close to Willow Lawn, there are plenty of options to get groceries or eat out. The house has 2 bedrooms and a full bath on the first level and the same upstairs. The kitchen is great and equipped for cooking in. Plenty of seating and the furniture is comfortable. It rained so we didn’t get to check out the fenced yard, but it’s a nice looking space.House is clean and maintained.Would definitely reserve here again.Very responsive owner.
Jane G.
Séjour de 2 nuits en mai 2025
Avis vérifié
10/10 – Excellent
Sarah M.
15 oct. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Family came to town for birthday
Last minute my husband’s family wanted to get together for my husband’s birthday so we all stayed at this unit and had a good time. The kitchen was the best part for us to all gather but it didn’t have all the utilities required for cooking. Overall we had a good time.
Sarah M.
Séjour de 3 nuits en octobre 2023
VrboOwner a répondu le 18 oct. 2023
Thank you so much for leaving us a wonderful review! It truly was a pleasure hosting you and we'd love to have you back anytime.
Avis vérifié
8/10 – Bien
Bradford G.
24 mai 2024
Points forts : Propreté, arrivée, communication et exactitude de l’annonce.
Good property but five stars
We appreciated that the landlord allowed us to check in early. Like many ABNB properties, the inside is not quite as nice as the pictures. It’s barely four stars in my opinion. The outside is rough and so is the neighborhood, however that was relatively clear from the photos before we arrived. The appliances were new. Overall not a bad property but it needs work, particularly on the outside.
Bradford G.
Séjour de 3 nuits en mai 2024
VrboOwner a répondu le 17 juill. 2024
Thank you for your feedback. We’re glad you appreciated the early check-in and noted the new appliances. We understand that the interior may not have met your expectations compared to the photos. Please keep in mind that the pictures were taken when the property went live and are less than one year old.
We acknowledge that the outside and neighborhood presented challenges, and your insights are valuable to us. We’re committed to making improvements, particularly on the exterior of the property. We appreciate your understanding and hope to provide a better experience in the future.
Avis vérifié
4/10 – Médiocre
Larry L.
15 mars 2025
Points forts : Arrivée, communication
Points faibles : Propreté
Bamboo
There’s a lot that needs to be corrected. Cracked and sunken driveway, no sidewalk into the home (just sporadically placed pavers), and the home was Dirty (dirty floors, molded bathroom caulking, chipped paint, dirty walls. We had to buy air wicks and cleaning supplies to keep the smell away. The home looked like do it yourselfers without the proper skillsets tried to put it together and maintain it. The bedding was clean, the appliances newer, and the location was good. I won’t rent another VRBO without having someone inspect it first.
Larry L.
Séjour de 8 nuits en février 2025
VrboOwner a répondu le 18 avr. 2025
Thank you for your honest and detailed feedback. We're truly sorry to hear that the home did not meet your expectations. That is never the experience we want for our guests.
We do want to clarify that the stepping stones leading to the front door are intentionally placed for ease of access—not sporadically set. Had any of the issues you mentioned been brought to our attention during your stay, we would have been more than happy to address them in real time and make things right for you.
While we understand everyone has different preferences when it comes to style and finishes, we’d like to note that this is not a newly built home. It’s a space that reflects character and charm.
We’re glad to hear the bedding was clean, the appliances were newer, and the location worked well for your needs. Your feedback is valuable, and we will be taking a closer look at the items you noted to ensure improvements are made. Thank you again for sharing your experience.
Avis vérifié
6/10 – Acceptable
David M.
12 juin 2024
Points forts : Arrivée, communication
Points faibles : Emplacement
The Bamboo House
While the picture was accurate the property did not live up to its promise. The location was a bit scary and the exterior of the home was in nasty shape: Broken up driveway, sewer access pipes sticking up through the front yard and a yard full of weeds. While the interior was nicely appointed, painted and clean, it was very dated and in need of a refresh. Kitchen was redone but not the bathrooms or the bedrooms. I would NOT stay here again.
David M.
Séjour de 4 nuits en juin 2024
VrboOwner a répondu le 17 juill. 2024
Thank you for your candid feedback. We're sorry to hear that the property did not meet your expectations. We appreciate your positive comments about the interior cleanliness and the updated kitchen.
Our properties are on a biweekly landscaping schedule, and had we known this was affecting your stay, we would have been happy to expedite the next visit. Your insights regarding the need for a refresh in the bathrooms and bedrooms are valuable, and we'll take them into consideration for future improvements.
Regarding the location, we understand that perceptions can vary, and while we feel comfortable in our neighborhood, we respect that each guest may have different preferences.
We're disappointed that you would not stay with us again, but we appreciate your input and will work hard to enhance the experience for future guests.
Avis vérifié
10/10 – Excellent
Connor H.
5 avr. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Flexible and Attentive
We pulled up to the house and a plumber was coming out of the property. This was a pretty inauspicious start to our journey! Turns out the home needed the entire sewer line replaced!
James and his team worked overtime to get the repairs done quickly and without impacting our stay. 8 of us were staying in the home and were in town for a wedding. They scheduled portions of the repair around our schedule so we could all shower before the water to the home was cut off.
This could have been a disaster push stay but James ENSURED that this wouldn’t happen. Amazing customer service and I would definitely book with him again.
Connor H.
Séjour de 2 nuits en mars 2024
VrboOwner a répondu le 11 avr. 2024
Thank you so much for taking the time to share your feedback with us. We're truly grateful for your understanding and patience during your recent stay with us. While it's never ideal to encounter unexpected issues, we're delighted that we were able to swiftly address the situation and ensure it didn't impact your stay negatively.
Your kind words about our customer service mean a lot to us, and we're thrilled to hear that you were satisfied with the experience despite the initial hiccup. We always strive to provide our guests with the best possible service, and your feedback reaffirms that we're on the right track.
It was a pleasure hosting you and your group during such a special occasion, and we would be absolutely delighted to welcome you back in the future.
À propos de l’hôte
Hôte : James Divine
Langue(s) :
Anglais
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