Highly, Highly Recommend! We stayed over the 4th of July (2021) weekend and the stay was so relaxing and the Fireworks show on the 4th was fantastic (Best spot on the lake). We stayed at Shore Acres #103 and loved it. From the time we arrived and checked in to the time we left, the staff at Big Bear Vacations as Top-Notch! When we arrived at the actual lodge at Shore Acres (Check-in is at a different location), we were greeted by Courtney who welcomed us and made us feel welcomed and comfortable. During our three days stay, she was always around to answer any questions and she was so friendly and outgoing, she just puts a smile on your face. Once your checked-in, you get a text message letting you know if you have any issues, the number to call for after hours emergency. Well, at 10:30pm our first night, the TV picture went off, but the sound was still playing. Not knowing if they would consider this an emergency, we called the number listed and within 15 minutes, we had a staff member (Chris) show up and determined the TV was bad. He went and got a brand-new TV and had it hooked up all within 30 minutes of our call. Chris was another team member that was super friendly, and we saw him throughout our stay, and he always said “Hi” and asked if we needed anything. Super High marks for both Courtney and Chris. We were hoping to meet Nick (the owner) to let him know how much we enjoyed our vacation at Shore Acres, but unfortunately, we didn’t get the chance to meet him on this visit. We have already booked our stay for July 4th, 2022, and hopefully we’ll get the chance to meet him then and run back into both Chris and Courtney. As much as we enjoyed Big Pine #103, we decided to go next year with Lakeview #110 and have the best view possible. One last comment, when we got home and booked next year’s vacation for the 4th of July, our Reservation and group specialist was Stephanie R. and she was so friendly and such a delight to speak with. She even wished me a Happy Birthday in my email confirmation for next year. We really had a fantastic time and can’t wait for next year’s 4th of July. Thanks Big Bear Vacations! Awesome time and you have an awesome staff…