Thank you for your positive review of your stay at Navy Cove. We are pleased to hear that you enjoyed the cleanliness of the condo and the great communication. Your continued patronage and loyalty to Navy Cove is greatly appreciated. We look forward to welcoming you back for many more stays in the future.
The property management vacation homes collections were excellent and promptly handled issues that were not communicated to them by the owner regarding the boat slip. Would definitely use vacation home collections again. Due to the slip not working would not likely stay in this unit.
Thank you for your review. We appreciate your feedback on the excellent property management services provided by Vacation Home Collections. We regret that there were issues with the boat slip that were not communicated to us. We will be sure to address this matter with the owner and make the necessary improvements. We hope that you will consider staying with us again in the future, as we strive to provide a seamless and enjoyable vacation experience for all our guests.
Navy Cove is the perfect location, but Unit 1206 suffers from a lack of maintenance that made our stay very unpleasant. Most importantly, the AC did not work. We contacted the management immediately when their office opened the morning after our arrival, and the repairman did not arrive until after 5pm. We found the AC unit and its rusted and in awful condition. We took pictures to compare with the other AC units and itâs clear why the system was broken. The hall bathroom has sliding glass doors and one fell off on me when I was closing it to shower. Itâs truly not safe. The dishwasher smelled horrible as if rotten food was collecting and the sink disposal did not work. The lack of maintenance was clear and Iâm super disappointed that we choose this VRBO for our stay when there were several other options during this relatively quiet time of year.