Flagler Ave Townhome - Walk to the Beach

Hi, Nkimi. We're very surprised by this negative review since we provided you with very prompt assistance and did everything we could to address Wi-Fi issues that presented, even though it ultimately ended up being an issue with the internet service provider and was subsequently fixed same day. You may not know this, but this particular property has 10Gbps fiber optic internet which is generally incredibly reliable, fast, and secure. We've heeded your feedback regarding the inadequate shower temperature you mentioned and tested the hot water temperature exiting the shower head and recorded a temperature of 126 degrees Fahrenheit--which is an adequate temperature. Had you contacted us about your dissatisfaction with the water temperature during your stay, we would've gladly and promptly dispatched a technician to increase the temperature at the water heater. However, you did not contact us about this issue and instead chose to leave it in this review. We also tested all four televisions in the home (which you claim were all inoperative during your stay) and found all four of them to be in perfect working order. Again, had you contacted us regarding any issues pertaining to television operation during your stay, we would've gladly sent someone out to assist immediately. Instead you again chose to include this in your negative review without giving us the opportunity to address it. Lastly, regarding the sleeping arrangements in the property: as the property listing clearly indicates, there are two king beds, each sleeping two guests, and there are an additional two sleeper blow up mattresses provided in the upstairs closet as indicated in both the listing and the access email you received. Once again, you never did reach out to us to ask about the whereabouts of the additional two blow up mattresses that were indeed provided and instead chose to include this in your review. Thank you for staying with us and for your business.