Watercrest 1704 | Serenity Shores! TWO Gulf Front Master's - Sleeps 10

Thank you for your wonderful review! We're so happy to hear you loved the condo and had such an enjoyable stay. We truly appreciate you choosing to stay with us and look forward to welcoming you back next year!

Thank you for sharing your feedback! We're glad you enjoyed the clean accommodations, beautiful views, and overall stay. We appreciate you bringing the bedroom temperature concerns to our attention and will share them with our team for review. We also understand how elevator issues can be inconvenient and appreciate your patience. Thank you for staying with us, and we hope to welcome you back again!

Thank you for taking the time to share such detailed feedback. We sincerely apologize that your stay did not meet the standard you expected. While we appreciate you letting us know that maintenance responded promptly when you reported the ceiling leak, we’re very sorry that the underlying issue was not resolved and that you were left having to place bowls around the unit to collect water. That should not have been the case. We’re also concerned by the other maintenance issues you encountered, including the refrigerator and microwave, AC performance, dryer, shower pressure, and water odor. We understand how disruptive it is to deal with multiple issues throughout a vacation, particularly when some of them affect basic necessities like food storage, cooling, and laundry. We apologize as well for the cleanliness concerns and the extended elevator wait times. While elevator availability and the overall atmosphere of the resort are outside the individual unit, we understand that they still affected your overall experience. We appreciate you bringing these concerns to our attention and regret that we were not able to provide the comfortable and trouble-free stay you deserved.

Thank you for your review! We’re glad to hear you had a great time and enjoyed the beautiful view and quiet location of the condo. We appreciate your understanding regarding the issues and are pleased they were addressed promptly. We look forward to hosting you again in the future!

Thanks for your 5-star review! We sincerely appreciate your feedback.

Hi there, Thank you for taking the time to share your feedback and for being a loyal, 4-time returning guest. We are so glad to hear that you overall enjoyed your stay, but we sincerely apologize for the frustration and stress caused during your check-in process.While guest verification and party details are important security measures required for all stays, the communication you experienced while out grocery shopping was completely unacceptable and not up to our standards of hospitality. We deeply regret how that interaction impacted your group's mood. Your feedback regarding both the check-in code hiccup and team communication has been shared directly with our management team for internal coaching and process improvement. We truly appreciate your continued loyalty, and we look forward to providing you with a seamless, 5-star experience on your next visit! Warmly, The Blue Swell Team

Thank you so much for your wonderful review! We're so happy to hear that the getaway was a perfect escape and that you had a relaxing time. We’re thrilled that you enjoyed the views, the unit, and the peaceful atmosphere. We’d love to have you back next year and look forward to hosting you again!

Thank you for your wonderful review! We’re thrilled to hear that the condo was perfect for your stay and provided the relaxation you needed. It’s great to know the bunk beds, master suites, and balcony view added to your enjoyment. We’re glad you found the beach gear and fully stocked kitchen helpful. We look forward to welcoming you back for another stay!

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the amazing views and had good communication with our property manager. However, I sincerely apologize for the issues you experienced with the appliances and the AC during your stay. This is not the level of service we aim to provide. We appreciate your patience while we addressed these concerns and understand that a discount may not fully compensate for the inconvenience. Your comments about the outdated appliances will be taken into consideration as we work to improve our property. We value your feedback and hope you’ll give us another chance to provide a better experience in the future.

Thank you for taking the time to share your detailed feedback! We’re delighted to hear that you and your friends had a fantastic time relaxing and unwinding in the condo. It’s great to know that the layout and amenities suited your group well. We appreciate your suggestions regarding the kitchen supplies and the cleaning details. Your input is invaluable in helping us improve our guests’ experiences. We’ll certainly look into the cleaning and maintenance issues you mentioned, as well as the remote batteries, to ensure everything is in top shape for future stays. We’re also glad to hear that our team at Blue Swell provided excellent communication throughout your visit. We look forward to welcoming you back next year!