Newly Renovated Premium Condo, Vista Cay - 2002

Thank you for your feedback. We’re glad you enjoyed your stay and the convenient location. We’d be happy to welcome you back again.

Thank you for your feedback! We're glad you found the condo nice. However, we sincerely apologize for the lack of communication regarding the roof maintenance. We understand that unexpected construction can impact first impressions. Your feedback is valuable to us as it helps improve our communication and ensures a smoother experience for future guests. We appreciate you staying with us and hope to host you again under better circumstances!

Thank you Tina for your kind words and comments on areas of improvement needed. As a family owned and operated company we strive hard to give our guests a clean and satisfactory home. From the hundreds of fantastic reviews we have gotten on cleanliness and such, you can see that your experience isn’t the norm for us and we are sorry that you experienced a couple of hiccups. Upon check in, if there is anything needed during the stay, we provide all of our guests the phone number to our 24 hour Check In and Service desk, located at the club house. We would have happily sent a cleaning manager over to immediately fix any overlooked items. We have spoken to the employee who serviced your unit and will make sure they are more diligent in future. Thank you for helping us with the internet / cable service. Every once in a blue moon the service goes out, and we have to call to get it back online. This is usually never the case though either. We ask our guests to keep the AC at 72 or higher as it is best for the FL weather, as to not over exert the AC system, but guests can choose to go lower if they wish. We do feel, however, the 72 is a very nice and cool temperature. Thank you for the thumbs up and thank you for the opportunity for growth with this feedback! We look forward to welcoming you again in future. Upon your return, let us know that you are a loyal return guest and depending on the time of year, we will see if we can thank you with a discount or a welcome gift upon your return. Truly, The Vista Cay Resort Direct Team

Hi Blake, Thank you kindly for your review. We are so glad that you liked our property. Towels are available at the front desk area for guests. Just ask any of our Front Desk Staff for assistance. We do hope you come stay with us again soon and we look forward to having you back. Thank you again!