Charming 3-bedroom house in fabulous Birmingham with AC, WiFi

We take guest feedback seriously and strive to provide a great experience for everyone who stays at our property. However, in this case, we must address the significant violations of our house rules during your stay. Our home has a strict no-smoking policy, and limits on guest occupancy. Unfortunately, your group disregarded these policies by smoking inside, bringing unauthorized guests, and engaging in extremely unsafe behavior by discharging firearms on the property, which understandably alarmed our neighbors. These actions not only violated our rental agreement but also put others at risk. We work hard to maintain a welcoming and safe environment, and we expect all guests to respect the rules they agree to upon booking. We encourage future guests to review and adhere to our policies to ensure a positive experience for everyone. We regret that your stay resulted in this situation, but we stand by our commitment to enforcing our rules for the safety and enjoyment of all. --- This response keeps it professional, sets the record straight, and reassures future guests that you uphold high standards. Let me know if you’d like any tweaks!