Kiahuna Plantation 031 By Parrish Kauai

Mahalo for your feedback. However, we are disappointed by your review, as it does not reflect the full context of your stay or our team’s efforts to assist. While we regret that mosquitoes impacted your comfort, we want to clarify that our team responded promptly when you reported a small tear in the patio screen. We offered to send maintenance during your stay, but at your request, we delayed the repair until after your departure. Regarding the sofa bed, while these are not typically as comfortable as standard mattresses, we have not received prior complaints about this unit. That said, we appreciate your feedback and have passed it along to our property care team for review. Additionally, we provided both an early check-in and a late check-out at no additional cost—courtesies that you appeared to appreciate at the time.