Top Floor, pool and lake view close to Universal

Thank you so much for your kind words! I’m glad you enjoyed the stay, the location, and the service. It was a pleasure hosting you, and you’re always welcome back!

Thank you so much!

Thank you!

Thank you so much!

Thank you for your feedback! I’m glad to hear the unit met your expectations and that you enjoyed the location. I appreciate your note about the hallway, and I’ll look into refreshing the carpeting to improve the first impression. It was a pleasure hosting you, and I’d love to welcome you back anytime!

Thank you for your feedback! I'm so glad to hear that the location was perfect for your swim meet at Rosen Aquatics and that the space worked well for you and your kids. It’s great to know that everything from the beds to the kitchen met your expectations. I appreciate you mentioning the easy check-in and check-out process as well. I hope to welcome you back for your next visit to Orlando!

Thank you for your thoughtful feedback! I'm so glad to hear you enjoyed your stay and that the location and views worked well for your trip. I appreciate you pointing out the towel policy — that’s very helpful input, and I’ll be sure to make that information more visible in the listing to avoid any future confusion. It was a pleasure hosting you, and I’d be happy to welcome you back anytime!

Thank you for taking the time to leave your feedback. I'm glad to hear you found the condo clean and conveniently located near the Universal parks. I’m sorry to hear that some aspects of the unit didn’t meet your expectations, including the kitchen setup, bedding, and seating arrangements. I also appreciate you pointing out the listing discrepancy regarding the oven and laundry — that’s something I’ll be reviewing and updating to ensure clarity for future guests. Your comments about the comfort and amenities are helpful, and I’ll be sharing them with our team to explore possible improvements. Thank you again for staying with us, and I truly appreciate your honest input.

Thank you for your feedback, and I’m so glad to hear that this has been your best 2-bedroom experience at The Enclave! I truly appreciate your loyalty and for choosing us again for your stay. I apologize for the last-minute request from the property management team, and I completely understand how that could be frustrating. I’ll be sure to pass along your comments so we can work on improving communication and avoid any future inconvenience. I hope the rest of your stay was enjoyable, and I’d love to welcome you back next time!

Thank you for taking the time to share your feedback. I sincerely apologize for the issues you experienced during your stay. Your comments are incredibly valuable, and I take them seriously to ensure we can improve the experience for future guests. I’m truly sorry to hear about the lack of responsiveness regarding the maintenance issues you mentioned, including the bathroom door and headboard. That certainly doesn’t reflect the level of service we aim to provide. I will personally investigate the situation to ensure better communication and quicker response times in the future. Regarding the oven and washer/dryer, I apologize for the confusion. I understand how important those amenities can be for some guests, and I will review the property details to ensure accurate information is provided moving forward. I also regret the condition of the windows and patio door, and I’ll work with the property owner to address those repairs as soon as possible. I appreciate your feedback on the supplies, and I will review our standard to ensure that items are properly stocked for longer stays. As for the pools and lobby, I’ll pass along your concerns to the management team to make sure those areas are better maintained for future guests. Again, I truly apologize for the inconveniences you faced, and I appreciate your understanding. If you ever choose to stay with us again, please don’t hesitate to reach out directly so we can ensure a much more enjoyable experience.