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1 Min to BEACH! 6BR 5BA House screened Heated pool+2 carts,Island club,Gulf View

Galerie de photos de l’hébergement 1 Min to BEACH! 6BR 5BA House screened Heated pool+2 carts,Island club,Gulf View

Piscine
Extérieur
Intérieur
Terrain de l’hébergement
Chambre

Avis

9,6 sur 10, Aimé des clients
Parmi les hébergements les mieux notés par les voyageurs dans cette région.
6 chambres5 salles de bain14 personnes

Commodités populaires

  • Piscine chauffée
  • Cuisine
  • Laveuse
  • Climatisation
  • Barbecue
  • Terrasse ou patio

Chambres et lits

6 chambres (14 personnes)

Chambre 1

1 très grand lit et 1 lit escamotable (1 place)

Chambre 2

1 très grand lit

Chambre 3

1 lit superposé (grand) et 1 lit 1 place

Chambre 4

1 très grand lit

Chambre 5

1 grand lit

Chambre 6

1 très grand lit et 2 futons (1 place)

5 salles de bain

Salle de bain 1

Savon · Serviettes fournies · Baignoire ou douche · Toilettes · Baignoire à jets · Shampoing · Sèche-cheveux

Salle de bain 2

Savon · Serviettes fournies · Baignoire · Toilettes · Douche uniquement · Shampoing · Sèche-cheveux

Salle de bain 3

Savon · Serviettes fournies · Baignoire · Toilettes · Douche uniquement · Shampoing

Salle de bain 4

Savon · Serviettes fournies · Baignoire · Douche uniquement · Shampoing

Salle de bain 5

Savon · Serviettes fournies · Baignoire · Toilettes · Douche uniquement · Shampoing

Espaces supplémentaires

Terrasse en bois ou patio
Véranda ou lanai
Cuisine

À propos de cet hébergement

1 Min to BEACH! 6BR 5BA House screened Heated pool+2 carts,Island club,Gulf View

SERENITY NOW is under new management and has had to start a new VRBO listing. Unfortunately, this means we have lost all of our fantastic reviews. We have been premier hosts for many years with a 9.6 rating. We are happy to send our previous very current reviews upon request.

SERENITY NOW has Gulf Sunrises and expanded Harbour views! luxurious 6~ bedrooms (4 Kings) 5~ full bathroom, 2 Golf Carts, one 4 person and 6 person.. 4 Level spacious estate located steps from the emerald waters of the Gulf of Mexico on Upper Captiva Island.
A quick 1~ minute golf cart ride or a 4~ minute walk to the BEACH. Large Heated pool attached to a Cabana with Full bath and two showers, all screened in for safety and bug free. Located on Oro Peso Lane, meaning "Spanish Gold", Serenity Now is hidden among palm trees, and its Harbor views are second to none!
With sleeping up to 14 people and four king master bedrooms, Serenity Now can host your next family vacation, reunion, or even wedding (fees apply). This island mansion is reminiscent of a luxury beach resort in the Caribbean, without the need for a passport.
NORTH CAPTIVA ISLAND is a private island accessible only by boat or private aircraft. The Island has 4 restaurants, 2 convenience stores, North Captiva is known for uncrowded, natural white sand beaches with incredible shelling and wildlife viewing. Two thirds of North Captiva is a state wildlife preserve with many hiking trails, while one-third is lightly developed with vacation homes. No cars or paved roads just golf carts & bicycles on our sandy paths Relax go for a Golf cart ride, World famous shelling on the pristine sand beaches on the Gulf of Mexico, watch the Dolphins, Manatee, amazing birds and Tortoises...

FIRST CLASS ACCOMMODATIONS! a traditional, Florida island-style house, spacious 4-story mansion with a large heated screened-in pool and hang-out Cabana area all screened and fenced in. Top Deck has expansive views of Safety Harbor, Photo Opt time, Sunrise Stunning. Three story screened in decking, 10 foot Ceilings, Transom windows. Well appointed Kitchen, 2 full size refrigerator. 2 Golf Carts, one 4 person and one 6 person waiting for your exclusive use during your stay.RESORT-LIKE AMENITIES! Serenity Now has a Large Screened heated swimming pool and pool-side games. Play ping pong, ring-toss, ladder-toss, Large connect four and corn-hole while hanging out and or grilling by the pool. Full bath for the pool and Cabana . plenty of beach stuff, 8 chairs, 2 umbrellas, 15+ towels, beach wagon, floats on and on. Safe Fun for Families, Parents will have Fun Too...Through our VIP Island Club membership have free access to the club's Kayaks & Bikes, pools ( yes, pool bar and restaurant ), hot tub, basketball half court and tennis courts. AN ADVENTURE AWAITS! Your on-island property manager and personal concierge will assist with the logistics of traveling to an island and help make the experience as stress-free as possible. Concierge will assist selecting ferry boat options to North Captiva. You will be greeted upon your arrival by your concierge and they will transport you and your luggage and groceries to Serenity Now (unless you requested the kitchen). Concierge will give you a private tour of the island and help familiarize you with the amenities and intricacies in the house and will be a phone call or text away during your stay. PRIVATE BEACH WEDDINGS! (ENQUIRE WITHIN) IT'S ISLAND TIME AT SERENITY NOW! Everyday awaits a new adventure on North Captiva. Whether you choose to relax by the pool or beach, take a bike or kayak ride, go fishing, hike to the nature preserve, or just enjoying the harbor breeze on the porch - It’s all up to you! Soon enough, just take your shoes off and slip on your flip-flops because it's island time!!

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règles de l’hébergement

Arrivée après 16 h 00

Âge minimum pour la location : 25 ans

Départ avant 09 h 00

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Enfants

Enfants autorisés : de 0 à 17 ans

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Événements

Événements autorisés : réunions de famille, fêtes d'anniversaire et mariages

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Animaux de compagnie

Animaux de compagnie non autorisés

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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Golf carts are only to be driven by registered guests over the age of 16 with valid drivers license. Violations will result in loss of cart privileges

Only a maximum of 14 registered guests are allowed on property. Infants and children count as guests.

Final confirmation of your reservation and access to the property is contingent upon owner receiving and approving the signed rental agreement

Renseignements importants

À savoir

Nº de l’hébergement : 4368594vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et événements (y compris les réunions de famille, les fêtes d'anniversaire et les mariages) sur place sont autorisés ; nombre maximum de participants : 14
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté

À propos du quartier

Captiva

C’est dans le quartier North Captiva à Captiva que vous trouverez cette maison de vacances. Faites le plein de culture aux emblématiques Barbara Sumwalt Useppa Island Historical Museum et Barbara Sumwalt Museum, ou mettez le cap sur les incontournables Église Captiva Chapel By the Sea et Phare musée de Boca Grande.
Carte
Captiva, FL

À proximité

  • North Captiva Island Beach - 4 min à pied - 0.4 km

Restaurants

  • The Green Flash Waterfront Restaurant
  • ‪Mainstay North Captiva & Barnacles Bar - ‬1 min à pied
  • The Bubble Room
  • Mangos
  • The Mucky Duck

Foire aux questions

1 Min to BEACH! 6BR 5BA House screened Heated pool+2 carts,Island club,Gulf View possède-t-il une piscine?

Oui, cet établissement propose une piscine. L'endroit possède notamment une piscine chauffée.

Combien cela coûte-t-il de séjourner à 1 Min to BEACH! 6BR 5BA House screened Heated pool+2 carts,Island club,Gulf View?

En date du 14 mai 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement 1 Min to BEACH! 6BR 5BA House screened Heated pool+2 carts,Island club,Gulf View le 6 juin 2026 commencent à 1 158 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

1 Min to BEACH! 6BR 5BA House screened Heated pool+2 carts,Island club,Gulf View accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à 1 Min to BEACH! 6BR 5BA House screened Heated pool+2 carts,Island club,Gulf View?

Cet établissement n'offre pas le stationnement.

À quelle heure est-il possible d'arriver à 1 Min to BEACH! 6BR 5BA House screened Heated pool+2 carts,Island club,Gulf View?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à 1 Min to BEACH! 6BR 5BA House screened Heated pool+2 carts,Island club,Gulf View?

Le départ est à 9 h.

Où se situe 1 Min to BEACH! 6BR 5BA House screened Heated pool+2 carts,Island club,Gulf View?

North Captiva - propriété de vacances se trouve à 0,1 mi (0,2 km) de North Captiva Island Beach.

Avis

9,6

Exceptionnel

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 30 avis sur 38.
Note de 8 – Bien, d’après 5 avis sur 38.
Note de 6 – Acceptable, d’après 3 avis sur 38.
Note de 4 – Médiocre, d’après 0 avis sur 38.
Note de 2 – Terrible, d’après 0 avis sur 38.

9,2/10

Propreté

9,8/10

Arrivée

9,6/10

Communication

10/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Erika B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Everything was absolutely wonderful. The concierge was so helpful and showed us around. The house was perfect for our family gathering and the heated pool was amazing!
Séjour de 5 nuits en février 2026
VrboOwner a répondu le 16 mars 2026
Thank you so much, we love the heated pool as well.
Avis vérifié

10/10 – Excellent

Heather W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The house and pool were amazing. Everything was clean and well stocked. Had enough refrigeration for all our needs. Our group of 5 kids and 7 adults fit well with extra space, everyone had their own area and bathroom. The kitchen has everything you would need for any type of meal along with some essential spices. There were pool toys to play with and beach chairs/toys to use too. Check in and check out was easy and we had help getting our luggage to and from the house. We would absolutely stay here again.
Séjour de 7 nuits en avril 2026
VrboOwner a répondu le 27 avr. 2026
Thank you so much for your positive review, I’m glad your party had such a wonderful visit on our magical Island. Happy our Property manager was able to take care of your large group of 12.Happy everything went well please think of us again, Tom
Avis vérifié

6/10 – Acceptable

Sarah S.

Points forts : Propreté, arrivée, communication et emplacement.
There were a few discrepancies during our stay that future guests should be aware of.The listing states there are four king bedrooms, one queen bedroom, and a bunk room. However, the room labeled as the “queen bedroom” actually has a full-size bed, which made a difference for our group’s sleeping arrangements.Also, one of the king bedrooms is on the ground level with its own entrance from outside the main house, accessed through a sliding glass door. Because of this setup, the door cannot be locked from outside when you leave, which may be a concern for some groups. Unfortunately, this room had a strong moldy smell and wasn’t usable for our entire stay. The property manager ran an ozone machine midway through the trip, which helped temporarily, but the room still couldn’t be used during that time due to the treatment, and the smell returned the next day.I understand that mold and mildew can be a challenge on the island, but it was pretty disappointing to realize we didn’t have enough beds for all our guests and that some people had to sleep on the couch.That said, the house itself was clean, well stocked, and we did enjoy our stay overall.If you’re booking this property expecting four usable king bedrooms, it’s worth noting that one of them may not be available depending on conditions.
Séjour de 7 nuits en février 2026
Avis vérifié

10/10 – Excellent

Karen B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Fantastic stay

This property was the perfect choice for a large family vacation. The owner and property manager were great to work with and communication was excellent. Beautiful screened porches…countless hours enjoying sunrise rises over the water, watching the kids cool off in the pool, and getting wrecked by my nephew at table tennis.
Séjour de 6 nuits en avril 2025
Avis vérifié

10/10 – Excellent

Jordan S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Tropical Comfort

This was a nice property and we thoroughly enjoyed our time here. You have many sections of beach to visit, nice to see the wildlife again, and the house had pretty much everything we needed.
Séjour de 5 nuits en mai 2024
Avis vérifié

10/10 – Excellent

Rebecca O.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Everything you need

This property is beautifully situated and filled with plenty of special touches to make your stay pleasant. We felt like we had all we could want and more.
Séjour de 5 nuits en novembre 2024
Avis vérifié

10/10 – Excellent

Emily B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful, large property

This house was amazing. It’s just as described and allowed for so much room for our family of 14. Fully equipped with everything we needed.
Séjour de 5 nuits en mai 2024
Avis vérifié

10/10 – Excellent

Peggy F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Love this place

Great place to stay!!! Love the location, golf carts, very spacious ( there was 11 of us), pool was amazing for the kids, the 2 refrigerators came in handy, so nice having a washer and dryer, the house was amazing along with Nicole (the property manager) great help and a very special lady!!! We also loved North Captiva and look forward to the next trip! Shout out to Boats and Fun, Mango’s & the Ice Cream Shop!!! We would also recommend Island Girls Ferry shuttle service!!! WE ALL LOVED THIS TRIP
Séjour de 5 nuits en mars 2025
Avis vérifié

8/10 – Bien

Lauren M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Holiday Vacation

Stayed for approx 4 nights. Cute house, nicely decorated and convenient location to pool / beaches. Very pretty island, but it is still recovering from last years hurricane.
Séjour de 4 nuits en décembre 2023
Avis vérifié

10/10 – Excellent

Kerri Neil S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

A Perfect Break, Pure Serenity!

We had such a nice time visiting Serenity now, the house was the perfect size for our group of 12 (adults and children) and fit everyone well in the various sized rooms. The check-in and check-out process was super easy and the property managers did everything they could to make our stay as enjoyable as possible. The pool was great to have on-site and the location was great, would definitely stay here again.
Séjour de 7 nuits en janvier 2021
Avis vérifié

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Remote Island Escape

Our stay involved 10 family members escaping the holiday stress to enjoy a remote location that offers opportunity to enjoy nature, play games on the beach, and make family memories. Our mission was accomplished!
Séjour de 7 nuits en décembre 2023
Avis vérifié

10/10 – Excellent

Ruth H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Responsive

Whenever we needed something Tortuga promptly took care of it. Has a lovely clean pool
Séjour de 7 nuits en décembre 2021
Avis vérifié

10/10 – Excellent

Keith L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great for a family vacation!

Everything was as advertised. The screened pool and recreation area was perfect for our 5 grandkids to play. We were close to the beach. The owners were very kind and responsive throughout booking and leading up to the stay. The management company was also prompt and polite. It's a nice property that was clean and everything was in working order. It was a great week of vacation
Séjour de 6 nuits en juillet 2024
Avis vérifié

10/10 – Excellent

Doublas P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Very good

Very good
Séjour de 7 nuits en juillet 2020
VrboOwner a répondu le 9 sept. 2020
Thank you very much for your short, but sweet review! We are glad to have had the opportunity to host your family reunion. Our property manager, Tortuga Properties, has a network of connections to accommodate events, provide grocery stocking services, and make your stay pleasurable and memorable.
Avis vérifié

10/10 – Excellent

Sienna J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Wonderful Owners

We booked this home, and traveled to FL for our family vacation. Unfortunately hurricane Helene had made landfall just two days earlier - the home had sustained damage and we were not able to stay here or on North Captiva Island. We ended up staying on Pine Island, and enjoyed our time. Thankfully the owners were very kind and allowed us to move our booking to January of 2025, when we will once again be traveling to FL. We have stayed on the Island many times, and look forward to our stay at Serenity Now, in Jan.
Séjour de 8 nuits en septembre 2024
Avis vérifié

10/10 – Excellent

Stephanie T.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Wonderful week!

Overall we had a wonderful week at this property! Tortuga property management was responsive to our needs and very helpful. We had guests from age 7-older adults and everyone was comfortable. We did not use the cabana room and all guests stayed in the main house. We look forward to visiting the island again (and hopefully a little warmer weather)!!
Séjour de 6 nuits en décembre 2023
Avis vérifié

8/10 – Bien

Rose C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This hoise delivers on everything.. the pool, pool toys, the house toys and puzzles, the musical instruments for kids. The well appointed bedrooms and bathrooms plus the kitchen had any and everything you could ask for. Yhe putdoor grill was great for cooking and not heating up the.home. The televisions allowed access to many apps. The big drawback was the air conditioning. The top floor (hottest) would shut diwn and make sleeping unbearable on that floor. Some mornings it would be 87 on that floor. Attempts were made but none were successful. Overall great memories were made and we all had a good time.
Séjour de 7 nuits en août 2025
Avis vérifié

10/10 – Excellent

Kallie F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Spring break 2024

This was part of our family's 2nd trip to North Captiva and the island provided the perfect vacation destination. The house had all the space we needed for our group of 14. The kids loved having the pool and the trek to the beach was short and easy. We saw lots of wildlife including dolphins on the beach everyday. Our only issue was that the water pump wasn't working when we arrived and it look a couple of days to get it resolved. Once that was on working order we were able to fully relax and enjoy the paradise that North Captiva has to offer.
Séjour de 7 nuits en mars 2024
VrboOwner a répondu le 4 avr. 2024
We are so glad you had a great day on the island and enjoyed everything that Serenity Now has to offer. We apologize that it took some time for the licensed water technician to fix the issue. We were able to get the water going almost immediately with a temporary fix. The pump has since been replaced. Thank you for your review and come back again !
Avis vérifié

10/10 – Excellent

Josh S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Vacation getaway

The service was great. If we needed something the property managers got it for us. If this is your first time know going in that the only way to get here is by ferry and they only run certain times of the day. So if flying into Fort Myers plan accordingly. There is no grocery store on island so everything is ordered online and brought over by ferry as well. That process is easy. Great for big groups and families.
Séjour de 8 nuits en juillet 2024
Avis vérifié

10/10 – Excellent

Jennifer C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family vacation

It was a great space for our extended family vacation! We had 12 of us and there was the perfect amount of room for all of us! We had ages 6-70’s. Just a tip, if you have older people who have difficulty with steps, this might be challenging. Also, a heads up, the convenient store in the island had some necessities, but not a lot, so make sure you get your groceries before coming over. But we did visit the store daily for delicious ice cream and coffee!! The island currently has one restaurant open due to the hurricane. It is very good food, but make sure you have enough for meals at home too. We enjoyed the quiet island life away from the hustle and bustle. Prefect For a relaxing, fun, beautiful vacation.
Séjour de 5 nuits en janvier 2025
Avis vérifié

10/10 – Excellent

Kathy B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family Times

The island is magical. Our family discovered it back in 2012 and we just had to come back. We needed a bigger house due to our increased family members😁 This house has fantastic charm and was perfect for 11 adults 21+. It is ideally located, great sunrise views from the top level and the property management company was responsive and timely to all questions and requests. The pool & downstairs play area was perfect for games & conversation. The living floor was spacious enough to accommodate all of us… and the kitchen was well stocked - even with spices & such (much more so than other rentals I have had). We had access to kayaks and bikes through the club - thanks to the owner! We had an amazing time and would recommend this home to our friends!
Séjour de 7 nuits en juin 2024
Avis vérifié

8/10 – Bien

S. E.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Refreshing escape

The house is nice and the island as a whole is amazing. As of Nov 2023 the island is still undergoing significant repairs from the hurricane. No biggie, just wasn't communicated with us to the extent that it should have. Two sides of the house windows were covered with plastic when we arrived and weren't taken off until we requested being able to see out the windows - they were quick to respond and removed it the next morning. The screened in pool was torn all over the top. A couple doorknobs fell off from improper installation after what appeared to be painting, but I'm not certain. There was drywall dust under all the windows where they were recently replaced. I'd say they were small but significant issues that bothered a few of us. All of those things aside, we thoroughly enjoyed N. Captiva Island and despite the inconveniences would stay there again.
Séjour de 6 nuits en novembre 2023
Avis vérifié

10/10 – Excellent

Jonathan B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Serenity Now-Terrific!

This is, I believe, our fifth visit to North Captiva Island. It is a very special place indeed-if you have not been there before, make sure you understand with NCI is about and what makes it such a unique Florida destination. We have stayed in a different homes each time depending on our family number on that particular stay. This is a terrific place to stay. The home was exactly as portrayed on the VRBO site. It was spotless on our arrival and there is an abundance of everything you might need from kitchen items, games, beach stuff, linens, and much more. As we learned previously, bring twice the food and half the clothes and you will hit it about right with what you need to supply. The home is exceptionally spacious, well lit, and has a lot of great features in terms of the layout. It gives everyone a lot of space, with a perfect location on the island and it is set in a beautiful spot with fabulous views. Tortuga Properties does the day to day management and this was a real plus-they provided all the details well before arrival to get us ready, greatly facilitated our arrival-meeting the ferry in a driving rainstorm-checked in often, and were exceptionally responsive to my inquiries during the stay. The text messaging feature is critical as the cell signal is variable over the island. This will be a great home for family vacations-nothing is lacking. Highest recommendation-Enjoy!
Séjour de 5 nuits en février 2022
Avis vérifié

6/10 – Acceptable

katherine m.

Points forts : Arrivée, communication et emplacement.
Points faibles : Propreté

Cleanliness and upkeep of property are the only issues

Things that need attention: The pool screen had a tear and thus the pool was not as clean as it could have been. The pool toys were covered in mold likely because they were put away wet and left that way for quite a time. One of the golf carts seemed almost dangerous with how lose the steering was on it. There was a broken light fixture. There were little bugs in the kitchen and the loft. We reported this and someone came out and sprayed and that really helped! The walls need a good cleaning. The dining room chair seats were stained. The bed near the pool had sand on the sheets prior to our use. The code we were given to use at the club didn't work so we had to go to the office and they complained that we should have been registered and gave us a different code. I'm not sure if that was only for a day but it did not work for us either so we just went through the employee enterence to the pool to get in. The place worked for our family of 13. It was close to the beach. The kitchen had everything we needed.
Séjour de 6 nuits en février 2022
Avis vérifié

6/10 – Acceptable

Magen E.

Points forts : Propreté, emplacement
Points faibles : Communication

Underwhelming for the price

We had several broken appliances in the home. Including our coffee pot, something so simple wouldn’t normally be a big deal, but we were promised a replacement and never received one. The ice maker didn’t work & neither did the fridge water, again we were promised a fix but one never showed up. The managers ordered their own food during my grocery delivery, the grocery delivery is VERY expensive and they helped themselves to my delivery & avoided paying their own fees, the managers son forgot to remove the groceries from my order and so I had to hold their sushi in my fridge I thought that was distasteful. I’m pretty sure the female manager was drunk the day we arrived with a drink in her hand. As we were unloading from such a long trip she was bombarding us with property information while our luggage was being thrown as fast as possible into the house, piled on the floor. The day of our check out the gentleman who is the woman’s son was very rude. It was very rushed and very chaotic. It was also pouring rain, as other managers had their guests luggage under tarps, ours let ours get soaked. Throughout the stay the pool was never clear until I went down myself to the harbor and asked for it to be cleaned. Our trash was full of the last families trash & was never picked up until the middle of the week of our stay, again after I complained to the office. Rancid trash filled our driveway after the raccoons got into it because it was too full to close. I picked up maggots.
Séjour de 7 nuits en juin 2024
VrboOwner a répondu le 17 juin 2024
Magen, this review is under review from the legal team at vrbo as it is defamatory, specifically considered libel. In regards to your comment regarding the water and ice—the kitchen sink has a reverse osmosis faucet to the right of the main faucet. The trays for the ice maker are in the freezer. Often times, you may have to order some ice if you have a large group as a regular refrigerator may not keep up. Groceries—there was a bag that was mistakenly delivered to your house that was meant for the house managers. You were never charged for those items. We are sorry that they made a mistake in delivery. The female manager was not “drunk”. She had a cup of iced water as it was 95 degrees outside. This is totally defamatory. On check-out, we offered to have you wait at the house instead of the dock because it was pouring down raining. We did not want you to get wet. Once the rain slowed we transported you to the dock. I wish you would have let us know about the pool not being clear. We would have notified the pool company. Same with the garbage company. Once you complained about the trash, we called the trash company. We did not have one message via vrbo with any complaints and were extremely surprised to see these comments. If you had reached out we could have helped you with your concerns.

À propos de l’hôte

Hôte : Tom and Jessica White

Image de profil de l’hôte

after visiting this Magical island for years we decided to buy, life has been great
every visit better and better. We are blessed to be able to visit most months with our children.
Hope you enjoy our home,
Tom & Jessica

Voici pourquoi l’hôte a choisi cet hébergement

3 floors screen in decks, lots of seating. 2 golf carts, 2 Grills (Gas and Charcoal)
Ground floor Heated Pool/Cabana are Completely screened and fenced, full bathroom, Dining Area for 6+, fans, seating for over 15 people, most popular part of the house
lots of games: ping pong table, ladder toss, ring toss, large connect four...
Pool games, kids games and floats

Voici ce qui rend cet hébergement unique


We are VIP members to North Captiva Island club which allows all our quests use the largest pool on island , kiddy pool and hot tub, attached is Mangoes restaurant has adult cocktails and food for all.
free use of the Club's Kayaks and Beach bikes

Langue(s) :

Anglais

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